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146 MSC Cruises Europe - Eastern Mediterranean Cruise Reviews

We picked this cruise because of the itinerary. We have cruised with MSC's bigger ships (Divina, Preziosa, and Seaside). So our expectation at least for the ship experience is a tad lower than the ships we've been. Ship ... Read More
We picked this cruise because of the itinerary. We have cruised with MSC's bigger ships (Divina, Preziosa, and Seaside). So our expectation at least for the ship experience is a tad lower than the ships we've been. Ship Ship is showing its age but still pretty decent. It is a mid-size ship. It looks a bit crowded in some common areas (like the buffet, theater, upper open deck, etc.) but there are some spaces where you can hang out in peace. Common areas are maintained well. We have used the open area in Decks 13 & 14, mostly in Deck 14. The open section of Deck 13 is designated smoking area. Try to avoid it if you do not like the smell of cigarette or cigar. There are 2 pools in Deck 13 which I find not used a lot during our cruise. The weather was great most of our 7-night cruise. We were surprised that there were vacant lounge chairs in Deck 13 & 14. We were able to use them several days during our cruise. The shops and boutiques are pretty standard. There are enough variety of goods. The theater is big considering the age of the ship. However, the seats are not as comfortable compared to the newer MSC ships we have been. Itinerary This itinerary didn't have a sea-day. We were on land (on port or tendered) everyday of this 7-night cruise. The itinerary is great. Except for one day when it rained while we were tendered in Sarande, the weather was great and the places needed a second visit. I wish we had more time in Pireaus/Athens, Dubrobnik, and Mykonos. If you don't pace yourself, you will get exhausted easily. The timing of arrival in Pireaus and Dubrobnik were perfect. Tourist attractions are not yet so crowded. If you don't like to be stressed-out in Athens, take the excursion from the ship (a bit expensive but stress-free) or take the Hop-On-Hop-Off just outside of the cruise terminal/port gate in Pireaus. If it your first time in Dubronik, go to the Old City and circle the city walls. A little bit expensive (€29) but it gives you a good view of the sea, the mountain, and the Old City. Walking in Acropolis and Dubrobnik's Old City walls or even in the Old City streets might be slippery when raining. Food/Evening Show/Dance lessons The buffet area is relatively small compared to the bigger ships but we were always able to find a table. Table clean-up in some areas of the buffet is slow. One of the things I've learned when using the cruise buffet is getting there at the right time to have a hot meal. Food is good for the most part. There were some fish dishes that were not to my liking but that is a matter of preference. Their pizza never fails. Sometimes there is a line up on the pizza isle. We used the MDR for most of our evening meals. We also used it a couple times for lunch. We used it to have a less-hurried meal time. The food/menu is good. Nothing special but decent meal. The waiters are nice. You can tell them if you want your meal to be served quickly. There was a meal that I find a bit salty. The waiter even asked me if I want to pick another from the menu but I declined. It was not a big issue to me. The Evening Shows were nothing special. Every night there is a theme but basically singing and dancing, some acrobat, and some magic trick. I find the sound volume is a bit loud. Production quality is about average (like your high school musical production). Talent quality - singing, dancing, acrobat, and magic trick is like the elimination round of America's Got Talent. There are other singers and musicians that plays in various lounges in the ship. Talent quality is not great. We didn't participate in any dance lessons but we were in the same location where the lessons were conducted. The dance instructors were good and has the talent to encourage the participants to be comfortable at dancing. Embarkation The Embarkation process needs some work. We arrived at the cruise terminal from Marco Polo airport around 11:45am. The bag drop-off line up is already long, however, it was moving decently. We entered the cruise terminal after 12:00 noon and the line up was almost to the terminal doors. There were no annoucements or information posted what to do. The line up was slowly moving. We got our Priority Boarding number tags (#22) at 12:15pm. We stood at the line that wasn't moving until 1:00pm when an announcement came that they are starting to board Priority Boarding #1. We broke-off from our line and moved to a more comfortable section of the cruise terminal at this time while watching the display screen show the Priority Boarding numbers that are boarding. We started boarding (get through port security) at 2:15pm - 2 hours since we arrived at the terminal. It took us another 15 minutes to line up and board the ship. We were able to locate our cabin quickly and have our lunch at the buffet. It was our worst and chaotic embarkation so far. Disembarkation Other than the itinerary, we also picked this cruise because it disembarks in Venice which will give us enough time to visit the other parts of the city we missed when we visited Venice 4 years ago. Because of weather (foggy morning), we were not able to dock on the scheduled (even the revised) time. We were disappointed that we won't have time to visit Venice. Our only consolation was that 1) we don't have stress-out ourselves rebooking our flight because our flight out of Venice is the day after, and 2) the buffet was open and we had our breakfast and lunch on the ship. We docked at 3:45pm. There wasn't an explicit announcement which group was disembarking but display screens in the ship showed which (color) group are being processed for disembarkation. Our group started lining up from the back lounge of the ship at 5:00pm. We were out of the cruise terminal at 5:20pm. Final thoughts This cruise was the most expensive cruise (fare) we had compared to the other cruises with MSC. But we enjoyed it as much as the other cruises we had. Room Service is included in our Fantastica cabin which we used several mornings for breakfast. Embarkation was a disappointment which I hope MSC will address in the near future. It is always best to stay in Venice on the day of disembarkation. I've noticed that the ship is trying to lessen single-use plastics by using a refillable shampoo and soap dispenser, no plastic sache for food condiments, and paper bag or no bags at all at boutique stores. I'll give MSC brownie points for that initiative. Food wastages in the buffet is still a common thing. I may sound like a wet-blanket with this observation but it appears that there are people who feels no obligation to minimize waste. I've seen plates upon plates of food that appears not to have been touched at all left on tables in the buffet restaurants. The ship (MSC Musica) will be refurbished later this year but I think we like to cruise the bigger ships. Read Less
Sail Date October 2019
My wife and I decided to cruise for our 25th Wedding Anniversary. We chose MSC for the location. We were lucky to spend 2 days in Venice prior to departure which was amazing. Firstly having read reviews I see a lot of negative reports ... Read More
My wife and I decided to cruise for our 25th Wedding Anniversary. We chose MSC for the location. We were lucky to spend 2 days in Venice prior to departure which was amazing. Firstly having read reviews I see a lot of negative reports on what appear to be unreasonable expectations of the staff. One reviewer using words like “our demands were not met” I didn’t realise it was a dictatorship !! Staff- Wonderful people. Multi lingual. This is an Italian company the staff are from all over the world. If you smile or engage them you get the same back. They work hard but efficiently for your enjoyment. Take some time to speak to them. They are wonderful people with great life stories. Remember they are at work just like most of us do, we all have off days. The food was good. Catering for 3000 people from 6am-11pm is a challenge. We ate in the restaurants. Table served by waiters. The dinner choice was excellent and we made good friends. Staff were very attentive and it felt like an intimate dinner party with fine dining. Potions aren’t big but good quality. If you prefer quantity the Buffett will deliver for you. Didn’t eat enough times to share a balanced opinion but there is huge variety. The drink service is slow but the place is busy. The entertainment was perfect for us. A 30 minute show in the royal theatre. Fantastic performers and quality production. There was live music in every bar more background but variety. We didn’t venture to the nightclub. Out cabin was near the front with a balcony. Perfect room, great views and Olivier was very efficient. We didn’t spend much time in there due to the quality of social areas. The ports were as expected. I’ll leave you to decide. We did not make Katakolon due to weather. MSC excursions are expensive. We were advised by others to do Hop on Hop off buses. We didn’t but on reflection should have around €20pp. We did two MSC trips to Athens and Santorini. The drinks package we had has been changed now. It’s worth doing if you enjoy a drink especially during dinner when your glass is continually topped up !! Over all we loved it and it would take some beating. We will use MSC again and recommend Read Less
Sail Date September 2019
This was our first cruise and we wanted to get an overview of cruising at a reasonable cost. We were looking for a cruise out of Venice to visit the Greek Islands. We absolutely loved the cruise we found the ship to be really well ... Read More
This was our first cruise and we wanted to get an overview of cruising at a reasonable cost. We were looking for a cruise out of Venice to visit the Greek Islands. We absolutely loved the cruise we found the ship to be really well organised and embarkation and debarkation were smooth and quick. I cannot understand the negative reviews that I have read on this web site, it is an international clientele with a majority of Italians but that was to be expected. There is as smoking area outside the restaurant on the top deck but this caused no issues. The public areas of the ship were beautifully clean and the service was very good . The theatre entertainment was first class and the energy of the dancers is amazing. We met some lovely people who have become great friends. A couple of negatives, the food was not brilliant, just ok, we never went hungry but you had to be careful with your choices at dinner and the buffet restaurant was a bit hit and miss. The drinks package....... we had the easy package which was limiting with very little choice and weak drinks, next time we would up grade to the higher package. Also I would bother ordering the Prosecco, canapés, fruit, package as this was was disappointing and we could not eat all the fruit. The shore stops were good ,although we did not go on the organised trips we managed to find out way around with little trouble Overall we had a fantastic time and would travel with MSC again. Read Less
Sail Date September 2019
Always wanted to sail the Mediterranean! First ever cruise and included my kids. Really enjoyed the Musica. She is beautiful and versatile all restaurants are amazing. I will definitely want to sail again. Buffet area needs more control ... Read More
Always wanted to sail the Mediterranean! First ever cruise and included my kids. Really enjoyed the Musica. She is beautiful and versatile all restaurants are amazing. I will definitely want to sail again. Buffet area needs more control as guests hold up tables as well as deck chairs. Great time and a wonderful experience. Will definately do it again. Loved the cruise life and excursions and City visits Did not get the opportunity to use the jacuzzis as again guests are not controlled and usage should be timed. Maybe a displayed timer? Anil our cleaning person was awesome and very helpful. Could not afford the cocktails to our desire as the Rand is much weaker than the euro so costs were too much. But I am really looking forward to another cruise. Maybe the Caribbean will suite us next. My wife and kids was so amazed with my gift to them. Loved it Read Less
Sail Date June 2019
My Wife & I did a 7 night cruise through Croatia & the Greek Islands. The excursions were a good option if you want to see and know the history, some were brief visits , but you will know that when you see the intinery that you ... Read More
My Wife & I did a 7 night cruise through Croatia & the Greek Islands. The excursions were a good option if you want to see and know the history, some were brief visits , but you will know that when you see the intinery that you have booked for the particular Cruise. The entertainment and shows are amazing top[ notch. Staff were helpful and obliging . If you want top class meals they are in the restaurant, you will have a set time sitting for your room, we did not have the same menu at all, it was different night for dinner. If you want to eat in the buffet, the food a similar, but for the moaning people out there, look at you options, the food was 5 star in the restaurants, and some of the buffet lunched in the restaurants was the same. Boarding and disembarking was a breeze. The only moan for me is the bar service is slow. Read Less
Sail Date June 2019
I am writing this review although our cruise did not go as planned. It has been widely reported in the papers about the MSC Opera accident in Venice. An extremely unfortunate event due to a mechanical failure. That being said, I would like ... Read More
I am writing this review although our cruise did not go as planned. It has been widely reported in the papers about the MSC Opera accident in Venice. An extremely unfortunate event due to a mechanical failure. That being said, I would like to commend MSC and it’s Opera staff for working so hard to assist the passengers and create a positive atmosphere. Laura at reception was instrumental in getting us tickets home with a lovely demeanor despite the vitriol of countless cruisers. The housekeeper, Jane, for 10141 was friendly, helpful and went out of her way to make things pleasant. All the staff extended themselves to make everything as comfortable as possible. Kudos to MSc for covering an cost of and making arrangements if one wished to leave early, as well as reimbursing full cost of cruise for all passengers whether they decided to stay on board or not. Also, free Wi-Fi, drinks,, transport to Venice San Marco throughout the day and night. This shows that it knows how to respond d with excellent customer service. The ship, while older, is immaculate and well run. I will cruise with MSC again, despite the accident. Read Less
Sail Date June 2019
Normally I don’t write reviews but I feel the need to write this one due to all the bad comments I have read about the MSC Sinfonia. We flew from London to Venice, the first tips is take a Taxi (Car) from the airport to the ship, it ... Read More
Normally I don’t write reviews but I feel the need to write this one due to all the bad comments I have read about the MSC Sinfonia. We flew from London to Venice, the first tips is take a Taxi (Car) from the airport to the ship, it will drop you in the door of the terminal, if you take a taxi-boat you will need to walk with your bags for a long time depending where your ship is. Embarking was fine different will say since you don’t not get your cruise card until 2pm went your room is ready, at the time of boarding normally you will go directly to eat but since you have no cruise card the waitress are kind of lost if you have a beverage package or not Tip: print all the documentation from your ship and have it on hand with that they will be allow you to serve alcohol and non alcoholic drinks. Cabin: We had room 7030 located in the front of the ship on the 7 floor, it was a in side room with no view to outside, I agree with some of the comments here that the layout of room 7 is odd since the medical centre is the in the center of the ship you can not cross the entire level, but you get use to it not a big deal. Coming back to room, it is actually bigger that what it looks in the pictures and with a lot of storage, a small tv, mini bar, safe etc, the bathroom is small but we had no issue with it. Our room attendant was a Brazilian lady Vanessa she has great very friendly and help us with information went needed. Dining: Normally we have dinner in the buffet restaurant in some opportunities we have dinner a la carta and we have to admit that both were very good (not a Michelin Star Restaurant, but if that is what you are looking this is not your ship) and we didn’t have any issues waiting or delay normally we had Italian food since he was well recommended at lunchtime they were some stations for pizza kebabs pasta al punto. Shows: We attended all the shows, all are really good we liked a lot the MSC Crew Got Talent specially the New Zealand Team. All the Shows are a mix of Dancing, acrobatics and singing. very good 100% recommended. Ports and Excursions: Split - Croacia We didn’t use a tour the city is lovely you can walk it completely and from the port to the city centre is 10 min walking, do a bid of research up front and go for it. Santorini - Greece Again we didn’t use a tour, there is no port in Santorini soo the you need to take a small boat from the ship to the land (this is organised by the ship) the day before wake up early 7:30am and go to collect your ticket we took the boat number 1 to the land and give us some time extra. Once in land take the cable car to go up is only 2 min and the cost is 6€ p/p once on the top take a taxi to Oía is the best of the best and you will have great views of the Caldero (there is nothing to do there except shop, drink something, take an ice cream, and PLAN your next holidays) leave time to go back since you can find long queues on the cable car to back. Taxi cost 50€ return for 2 peoples. Mykonos - Greece The Cruise organise a boat from the new port to the old port the cost is 6,99€ p/p return (Take it) it might sound that this is a stupid stop from 8pm to 3am but actually it is great normally in Mykonos city centre in the morning people is in the beach and the city centre is close or lonely, the shops close around 12 midnight and the party continues in different places recommend to get lost in the streets of the city and find your way to the Little Venice, super romantic place a bit expensive but your are on holiday so you deserve it. Dubrovnik - Croacia The ship offers you a bus for 14€ p/p return to city centre but recommend not to take it, we took a taxi in the port (Taxi Kamidi +38 91 523 4248) he is a local and speaks very good English, we pay 50€ for 1 hour tour to the best places he explain us all the history of the city an was with us all the time, on return I gave him a call back and he picked us at the 5:30 from the old town and give us 50% discount on the standard rate. In the old town you must walk the wall it is expensive 25€ p/p but it a must them get loss in the old town street until you want to go back. Entertaining and Services: The entertainment team was great (this is normally the spirit of the ship) always on top of the situation in some case some of the bar of the ship were lonely due to lack of music groups but that was something solved after Dubrovnik since a new band was brought on board. Price: We pay 840£ for 2 person for the Inside Room (Excluding Tips) + 314£ for 2 person for all drinks until 6€ + 10€ p/p day for tips. With what amount you will not cruise with any other company anywhere in the world. Overall: I have to admit that I was very scare about all the nasty comments I read about MSC Sinfónica before our cruise but now I’m very happy of my 6 days cruise and if this is one of the small and oldest ships of MSC I can’t imagine how it will be The Bellissima that is the biggest. Read Less
Sail Date May 2019
I would try to give an honest review. First of all I would like to start of saying that I read a lot of negative reviews and was a bit upset before going on this cruise, but thankfully I read them after I booked so I could not really ... Read More
I would try to give an honest review. First of all I would like to start of saying that I read a lot of negative reviews and was a bit upset before going on this cruise, but thankfully I read them after I booked so I could not really change anything. At this point I can say that the people who wrote those reviews either had high expectations or very spoiled. Now let me start my review with saying a few words about the food in the restaurants; at the dinner time the food is very good and tasteful, every night there is a different menu. The bread and all bread products are baked fresh every day. Breakfast buffet does not have a lot of variety, but you can always find something to eat, lunch buffet has a bigger variety and to different tastes. If you will be traveling with kids you can always find something to feed them with. The staff on the ship is very friendly and helpful. The entertainment is very good especially the shows. Every night there is a different show, the singers and all the entertainment staff are very talented. The cabin was clean, but small. The shower is small I think it is good enough for a child but not for adult, especially you are not skinny, and not petite. Of course there were some minutes too. For example I was surprised I had to pay for my daughter's ice cream. I didn't know it is equivalent to beverages. The only thing that I personally don't like about cruises not only this one is I think they are overcrowded. Everywhere you go you bump into people. I gave this cruise four stars because it is not perfect but overall is good and I enjoyed being on this cruise and would recommend it to others and would come back but to different itinerary but only because I like to see new places. Read Less
Sail Date April 2019
We chose this cruise because of the great ports and we were not disappointed! We loved every place we went and had beautiful weather. We got to Venice several days in advance and took a Viator tour to the Dolmites the day before the ... Read More
We chose this cruise because of the great ports and we were not disappointed! We loved every place we went and had beautiful weather. We got to Venice several days in advance and took a Viator tour to the Dolmites the day before the cruise. It was incredible and I'd recommend it to anyone who has extra time in Venice and has been to Venice before. We stayed at the Hotel Papadopoli, which was very close to Piazalle Roma and easy to get to with suitcases from the airport bus. It was also very easy to get to the port using the People Mover from that hotel. The hotel is very nice. The room was a good size for Europe and the service was excellent. We never ate at the hotel because their restaurant is very expensive, but there are cheaper restaurants right across the canal from the hotel. The embarkation was OK. We waited in line for about 40 minutes, which wasn't bad. Our balcony room was nice-small, but you don't notice it with the balcony. The ship is very clean, but it was extremely crowded. The food in the buffet and dining room is not great, but the pizza by the pool was outstanding. The shows were fine-average for this kind of cruise. It was very difficult to get off the ship on the two days we had to tender-Kotor and Santorini. We had to stand in a line half-way around the ship to get off when we went to Kotor (and also Corfu, even though we didn't tender), and we got to our excursion (which we organized through Kotor Tours) half an hour late. We took a tour from Koper to Lake Bled and Lbujina (sp.). This was organized through the roll call. Lake Bled was beautiful. We paid to go up to the castle, with beautiful views over the lake. Then we went to Lbujina, the capital city. It's absolutely beautiful and has a castle above it. There is a large pedestrian area and open markets. We enjoyed it even more than Lake Bled. We hadn't organized a tour in Split. When we got off the ship we negotiated a deal with a taxi driver to go to Trogir, which is a beautiful walled town. We were lucky to be there on Easter Sunday. We were in the square in front of the cathedral with all the people with their Easter baskets. It was so beautiful. After Trogir, the driver took us to some Roman ruins outside of Split and then back to the ship. After lunch we walked to the Diocelian Palace and took a walking tour, which was fascinating. The next place was Kotor, Montenegro. Since we'd been there before and had walked through the city and gone to Perast (beautiful), we had organized a private taxi tour to the Ostrog Monastery, which is built in the side of a clifff. Since we couldn't get off the ship on time, this tour was rather rushed due to long distances. It took us almost 2 and a half hours to get to the monastery. The monastery is different from any place we'd ever been. The black-robed monks were guarding the remains of a saint. The Montenegran people are Orthodox and very religious. Then we drove for over an hour to a huge lake where we had a great lunch (included in tour) and then a quick boat trip on the lake before returning to the ship. Contact Kotour Tours for this and other tours. I can highly recommend them. The next day was on the ship. We needed this day because we'd exhausted ourselves with all the touring the previous days. The following day we got to Mykonos. There we just got off the ship and walked, which you can easily do. It's a very pretty island but very crowded and commercial. We walked to the windmills and did a lot of shopping. The following day was Santorini. After our bad experience tendering to Kotor, we decided to take the ship excursion so we could get off as early as possible and see as much as possible. We were only in port from 8 to 2, which isn't long enough for Santorini. We got to Oia and had about an hour and a half there on our own before being taken to a winery for wine tasting and a great view. Then we were return to Fia and had an hour there to shop before returning to the ship on the cable car.. We had to stand in line at the cable car for almost an hour!) Santorini is beautiful and worthwhile, even though we had been before. The following day was Corfu. We hoped to find a tour when we got off the ship, but it was Good Friday in the Orthodox Church, and tours had been suspended. We took a taxi into town and walked into the old town where we saw a very interesting Good Friday procession with a marching band and singers. The old town is pretty, but the fortresses were closed and it was very crowded! The next day was Bari and we had only 5 hours in port, so we took the MSC exucursion to Alberobello. This is a very pretty town and we found it very interesing with the trullo, ,which you won't find other places. The tour guide was not very good and didn't take us inside one, but we saw the inside of several while shopping. Disembarkation in Venice took forever. We had a transfer to the Venice airport for a late flight. We were supposed to meet at 10::30 to get off the ship, but we didn't get off the ship until 12:30. We got to the airport at around 1, had lunch there and then were able to check into our flight. MSC has its faults. They messed up by cruise card twice and I had to keep replacing it because their printer didn't work well, which held me up when I tried to get off and on the ship. Their food is not the best either. However, we are repeat customers because their ships go to great ports and the price is right. Beware of their shuttle fees. They charge more than they need to to get you from the ship to the city. In Corfu they charged 9 euros a piece when we later found there was a free bus! As I said before, the food was just OK. The service in the dining room was usally good. We were signed up for one table, but when we got to the table the couple there refused to sit with anyone else (they were Chinese), so we ended up getting moved to another table by ourselves that had better service. The buffet was always very crowded and the choice at breakfast was very poor, so we tried to eat breakfasts in the dining room, where it was partially a buffet, but we could get omelets. Most of the people working on MSC were very nice. We just had problems with the administration, as we were supposed to receive some free drinks with the package we booked, and we had to spend the first 2 days going to the reception and proving that we were sent a confirming e mail about the drinks before we finally got the drink vouchers. If I hadn't printed up the confirmation, we wouldn't have gotten anything. Then they made a mistake on my cruise card because their printer wasn't working and I had to go back to the reception 3 times before getting a cruise card that worked. The faulty cruise card delayed my getting on and off the ship. I received 2 massages at the spa which were fine. The spa on Opera doesn't have a nice thermal area (no jacuzzi), so I didn't sign up for that. The shows were OK. There was one comedian who performed twice who was good the first time and OK the second. Most of the shows were the same singers and acrobats. The acrobats were excellent, the female singer was good, but the male singer was just OK, so we skipped several of those shows. We didn't participate in any of the other activities on board because we were very busy at the ports. We will probably go on MSC again because we like their routes. Just don't expect luxury or pampering. Read Less
Sail Date April 2019
Our first cruise. Cabin was comfortable, albeit shower a bit small. Will definitely book a balcony cabin in future, just to have that outside private space for a coffee in the mornings and to relax with a book watching the world sail by. ... Read More
Our first cruise. Cabin was comfortable, albeit shower a bit small. Will definitely book a balcony cabin in future, just to have that outside private space for a coffee in the mornings and to relax with a book watching the world sail by. Mainly used the buffet for meals, as this suited us more due to itinerary and having a teenage son. only ate lunch and evening meal once in the main dining rooms. The meals in both the buffet and main dining room offered plenty of choice, were freshly prepared and were all really edible. Staff were friendly and helpful, although occasionally appeared rushed, especially around the pool bar - this is the only area were we felt the customer service was a little lacking. Saw 2 shows and both were entertaining. Casino was worth the occasional flutter although sadly no wins. Two further cruises booked, one with MSC and the other with Cunard. Read Less
Sail Date October 2018
The ship itself is small carrying less than 2000 people the main issues we found is that there is no functional space big enough to accommodate passengers wishing to watch the shows provided by the animation team. This resulted in even if ... Read More
The ship itself is small carrying less than 2000 people the main issues we found is that there is no functional space big enough to accommodate passengers wishing to watch the shows provided by the animation team. This resulted in even if you found a seat, passenger standing in front of you obscuring your view with a result that you too had to stand to watch the show. That said the ship is very clean. The Cabins as you would expect are of a good standard we were in the new section of the ship added in the past few years so ours was not as old some of the others. On the most part I did not hear anything bad about the cabins or the service of the attendants ours seem to speak very little English and did not truly make herself known to us to provide the one on one service that you come to expect when booking a cruise. The ship has good dining rooms and facilities. We only used the buffet restaurant once choosing to have all our meals in the main restaurants this we found to be a great option with a greater array of choice. Without the greater numbers of people the noise and the pushing, barging and lack of tables that we found on our one visit to the buffet restaurants. The restaurant staff were very good always polite happy and willing to serve. The only issue that we found was that they did not seem do you want to serve tea or coffee at the end of the meal the option was never offered. That said they were in no hurry to push you out of the restaurant. The dining overall was fair but it was noted that the same menus were offered this year as were offered last year with no variance so even though we had a choice it did seem a repetition and that you had been there before. Again as with our previous trip. It was noted that the level of competent staff seem to have dropped, this again can be attributed to the launch of the new MSC mega cruise ships. Again a few staff seem to have been moved into positions that they were struggling to provide the level of service required. When spending this kind of money you expect first class service at all times. The ship seems to mainly cater for the Italians who seem to make up the vast majority after passengers. This caused many issues with some passenger who had never sailed with MSC before who thought they were treated as second rate passengers and pushed to the back of the que where service was concerned. There was a great push for you to buy the on-board packages provided this was especially true with the drinks package, a few people who had brought the drink package mentioned and it was indeed the case that the service in the bars was very slow. People that we spoke to were of the opinion that this was so you drink less and therefore could not use the drinks package to its full potential. We did observe servers in the bars ignoring passengers who had recently arrived and were waiting to be served. I myself opted to go to the bar on more than one occasion to get served as this had happened to me. I did find the bar staff in most cases to be helpful but again I did notice passengers orders were being combined by the servers to be taken out at one time instead of being taken out when you order was completed this meant that some servers carrying as many as 10 to 15 drinks on a tray at one time. This resulted in some passengers waiting up to 30 minutes to get their drinks. Where two or three trips could have to have been made to better service the passengers and reduce just waiting time that so annoyed most passengers. I know of at least 4 groups of passengers who refused to pay the service charges mainly due the level of service they received in the bar areas of the ship. This cannot be a great thing for MSC. MSC need to realise that they are judged as a brand on all their fleet. The older and smaller cruise ships with lower standards of service affect how passengers and potential customers perceive the brand. Whilst talking to passengers a number stated that they would never use MSC again based solely on the experience of this Cruise. We have another cruise bookedwith MSC in May next year and I am hoping that there is a vast improvement in the level of service that we receive or that to maybe the last MSC cruise we undertake. The itinerary for the cruise looked wonderful with great destinations what we did find was that on closer investigation some of the stops were only 6 hours this resulted in rushed time ashore with the constant worry and an eye on the time you had to be back on the ship. That said it did not take away from the beautiful locations that were visited Read Less
Sail Date September 2018
We chose this cruise itinerary and MSC itself for its affordability (not easy using the South African Rand) and itinerary. Ports of call are interesting, although the Santorini and Mykonos stops are far too brief. Mykonos is just a ... Read More
We chose this cruise itinerary and MSC itself for its affordability (not easy using the South African Rand) and itinerary. Ports of call are interesting, although the Santorini and Mykonos stops are far too brief. Mykonos is just a tease, as you are in port for only a matter of hours. We embarked at Venice, which I recommend, as the one-day stop in Venice (if you were to embark elsewhere) simply is not enough to experience Venice as it should be. The Sinfonia is one of the smallest MSC ships, which to some cruise enthusiasts may be a negative, but for me was a positive, as you feel like you can get to know the ship and some of its crew (as difficult as it is to actually get to know the crew). The trend in cruising seems to be in larger and larger ships, which seems both unsustainable and unappealing to me. However, in this cruise, the combination of excellent service, reasonable ship size, and interesting itinerary made the experience an enjoyable one. I understand that after the summer season in the Adriatic, the Sinfonia will undergo a re-fit. In terms of excursions, we only booked one formal excursion: Oia Village (Santorini). I would recommend this as it enables you to see the iconic views of the island of Thira. We were going to book the evening excursion to Mykonos, but did not. I'm glad we didn't as we simply strolled the city on our own and visited local bars and restaurants. In other ports we ventured out on our own which was a welcome relief from the planned activities of the ship. Read Less
Sail Date June 2018
We chose Lirica to sail across Italy, Greece and Dubronvik. Was happy with most of the ports, halts, amenities on the cruise and excursions. We took guided excursions at every stop and were satisfied with the trips. There was an excursion ... Read More
We chose Lirica to sail across Italy, Greece and Dubronvik. Was happy with most of the ports, halts, amenities on the cruise and excursions. We took guided excursions at every stop and were satisfied with the trips. There was an excursion of Paradise island, Corfu, that got cancelled due to strong winds n rough sea condition but the cruise refunded the excursion fee in full. We faced some issues using our travelers card as it got blocked due to multiple transactions by the cruise. Its advisable to carry more than one card or have a back plan in case travelers card does not work. Most of the restaurant had set menu, depending on the theme nights, but we were lucky to get an Indian chef, from Pune, who prepared special Indian meals for us. My husband, being a vegetarian, was extremely pleased. My son enjoyed the kids club as he met a few english speaking kids. We booked a full board plan and balcony cabin but took yet another upgrade to include unlimited select beverages at all restaurants / decks, though we ended up using the deck 5 and deck 11 restaurants most of the time. Theater had a different show each night and was a great way to end each night. I wish the cruise is able to add a few diving excursions to its itinerary as we crossed almost 3 - 4 seas / ocean but could not dive anywhere. Read Less
Sail Date June 2018
I surprised my wife with this cruise for our 10th anniversary after we talked about visiting Greece for this anniversary since last year. I chose this cruise based on the itinerary and the price for these great ports of call. The ports of ... Read More
I surprised my wife with this cruise for our 10th anniversary after we talked about visiting Greece for this anniversary since last year. I chose this cruise based on the itinerary and the price for these great ports of call. The ports of call did not disappoint at all, whether it was Bari (go down to Polignano a Mare for a little bit while at this port), Mykonos (absolutely spectacular), Heraklion, Crete (a solid stop but didn't have enough time there to explore outside the city to see more impressive Cretan sights), Corfu (nearly as spectacular as Mykonos), Dubrovnik (incredibly beautiful as well), and of course Venice (which is amazing)! When my wife and I reviewed the MSC shore excursions after booking the cruise, we were disappointed in their offerings and asked our travel agent for her advice on what else we could do. She recommended Viator and we were very happy with their tours. We planned our own excursions in Bari/Heraklion/Venice, and used Viator for excursions in the other three ports. Viator had more interesting and MUCH less expensive excursions than the cruise ship offered. As an example, we did the Achillieon Palace excursion in Corfu through Viator and it ended up as a private tour (it was supposed to be up to 10-12 people but the tour guide chose not to cancel even though only my wife and I were booked for that day). The similar MSC excursion cost ~$15/person more and was large groups of people crammed on buses. Do a little bit of homework ahead of time and you can have phenomenal experiences for a lot less than you would pay through the cruise ship. The MSC Lirica was "stretched" a few years ago which added additional cabins but, as far as we could tell, no meaningful additional common spaces. This leads to the ship feeling cramped at times, particularly during the one full day at sea. Just temper your expectations with this ship and know that it is an older ship and not laid out to comfortably accommodate all the passengers. The service on the ship was excellent, from our room steward to the servers in the restaurants. They were very attentive and willing to help with anything. Since this ship is more of a value ship, they try to do lots of upsells from the moment you walk onto the ship. Whether it is the all inclusive drink package or a water package or a soda package, be prepared for people plugging these packages throughout the entire cruise. Our stateroom package included 12 vouchers each (total 24) for any drinks throughout the cruise (excluding premium drinks) and we didn't need any additional vouchers or packages. If you like to enjoy multiple drinks a day then you'll probably want to get one of the other packages at some point during your cruise. Up on the pool deck, you'll notice a delicious looking gelato bar, but unless you've purchased at least the all-inclusive standard drink package, you can't get any of that gelato without paying extra. Dining was a bit of a let down on this cruise from our previous experiences (Norwegian & Carnival). The main dining room (we were assigned to L'Ippocampo) was hit or miss, with most meals being misses. Out of the 5 meals we ate in the dining room, only 2 were above average. In order to get a more premium meal, the staff offers a lobster package (€22/meal w/ glass of prosecco) or a T-bone package (€18/meal w/ glass of red wine); we didn't opt to pay for any of these premium meals. The buffet areas in Le Bistrot and La Pergola had okay food most of the time, with occasional above average food. The MSC website shows two specialty restaurants (Kaito Sushi & Jia Yao) on the Lirica but only Kaito exists on the ship. Kaito also becomes a Bar/Dance Club after hours. The Entertainment/Activities on the ship were average to below average. The main ship theatre entertainment each night was well below average. The performers tried their best but the stage is small and not configured well; one night, the gala night (when you would expect the performance to be at its best), my wife and I walked out 15 minutes in because the performance wasn't engaging or interesting at all (several other individuals had been walking out since shortly after the program began). The theatre itself is on the small size for the number of people on the ship and the chairs are old and make it feel as if you're sitting on the ground. They offer some activities throughout the day and night. We didn't participate in most of them, but the dance lessons late at night in the Blue Disco Lounge were fun and the instructors very engaged and lively. Overall my wife and I loved this cruise, not for the ship itself or for MSC, but because of the amazing ports we got to experience. We met people at our dining table that are now wonderful new friends that we look forward to seeing again soon and we had fantastic adventures at each port. If you are looking for a stellar itinerary at a great price, this is the cruise for you. If you look more for the ship experience and its activities, then this may not be the ship/cruise for you. Read Less
Sail Date June 2018
I chose this cruise for the destination. My experience with the services offered on the boat was great. The shows, the restaurants, the excursions, .. were all interesting and the organization excellent. The service in the restaurant in ... Read More
I chose this cruise for the destination. My experience with the services offered on the boat was great. The shows, the restaurants, the excursions, .. were all interesting and the organization excellent. The service in the restaurant in the evenings was great. The waiter who checked us in did it with true professionalism and kindness. I also found the boat entrance and exit very well organized. I thought that with so many passengers everything would be very slow but the fact is that the good organization made everything very fast. The only downside was the time abuse of the hammocks in the pool. Although a maximum time of 30 minutes was established if you left it empty, there were many passengers who unconvinced left her occupied with a towel for hours. I think it would not be very difficult for someone on the staff to deal directly with removing the towels from the empty hammocks after 30 minutes. It made it very uncomfortable to have to wait for quite some time to get a hammock by the pool. Read Less
Sail Date August 2017
Santorini was my reason for choosing this specific cruise. It was everything I'd hoped for and more. We had enough time on shore to do a first exploration. The excursions are very expensive so we chose to "do it our own ... Read More
Santorini was my reason for choosing this specific cruise. It was everything I'd hoped for and more. We had enough time on shore to do a first exploration. The excursions are very expensive so we chose to "do it our own way". We took local excursions on arrival in some ports which were very much cheaper and very good. Other ports such as Kotor - one just walks across the road from the ship and enjoys the ancient enclosed city. In Athens we used the hop-on-hop-off bus to go to see the Parthenon and view the city. This was more than adequate. Santorini we took a local Boat/bus (for just 15 Euro each) which took us to Oia (Magically beautiful) where we walked around, shopped, marvelled at the amazing views and scenery. Then back on the bus across to Fira - again for a lovely potter around. Then for just 6 Euro we caught the funicular back down to the harbour to re-join MSC Musica. We did not try the "Donkey ride" as I am against this use of animals and it was SO VERY HOT and friends who have done it say it is quite dangerous. I have been on two cruised with MSC, a 3-day cruise within South Africa and then this cruise for 7 nights Venice - Venice. In future I will not do a cruise shorter than 7 nights and preferable longer. I would most definitely cruise with MSC again. The dinners in the dining room were exceptionally good with a good selection of food dishes. The restaurant staff were the best I have experienced anywhere. We had a full drinks package (this excludes certain top range alcoholic beverages), and the choice of wine was not good. I am a red wine drinker and after tasting the red wine on offer I stuck to prosecco and cocktails for the rest of the trip. We enjoyed our complimentary massages, but not the fact that (up to an hour) was only 40 minutes and were embarrassed by the salon staff trying to push us into buying products and booking more treatments. I had thought we had free access to the gym on the Aurea package, but was stopped and turned away by the salon staff???? The walking track on deck 14 was cluttered with day beds so one could not get exercise out there either. The nightly entertainment of music in a number of bars and the live show every night was absolutely brilliant. I will now be looking for where MSC are cruising next year and will be booking my 2018 cruise soon. Read Less
Sail Date July 2017
We booked this because of the itinerary - really wanted to see Dubrovnik, Split, Santorini and Mykonos. Also the Fantastica Balcony room was a good price. I read a lot of mixed reviews the week before leaving, so I was a bit apprehensive. ... Read More
We booked this because of the itinerary - really wanted to see Dubrovnik, Split, Santorini and Mykonos. Also the Fantastica Balcony room was a good price. I read a lot of mixed reviews the week before leaving, so I was a bit apprehensive. After spending a brilliant evening in Venice (which we arranged ourselves) we made our way to the port. It took a long time, so we were glad we left Venice centre when we did. Waterbus, then People Mover, then walk, then long queue, and it was hot, so be prepared for this part. Once embarkation started, I was really impressed by the organisation. Staff were nice and the queues moved quite quickly. Once we were on board, I was so impressed. Maybe because I have nothing to compare it to, but it surpassed my expectations. It looked new and shiny, with plenty of space. Our room was 9190, balcony room with a pull down wall bed for my 8 year old daughter, who loved it. Bigger than King size bed, clean, new, lovely chairs and table on balcony. The bathroom was great, lovely hot shower, hairdryer. The room was serviced well twice a day. We had no problem with controlling the air con either. The food was fantastic - menu service every evening. Brilliant waiters. My daughter spent loads of her time in the Kids Club, which she loved. The only thing I'd say is do your own excursions - you'll save more than 50% of the MSC price, even the shuttle bus in Dubrovnik is way more expensive than a taxi. Also, unless you drink loads, don't buy a drinks package. The whole family has to do it and you're not on the ship a lot of the time, so you'd really need to drink a lot to make it worth it. Other than that, loved it, and I would definitely recommend it as a good family holiday that doesn't cost the earth. Joanna Read Less
Sail Date July 2017
We like MSC and we wanted to visit Greek islands with this company.The ship was good but we prefer bigger ones because they have more activities, entertainment and services in general. We did not choose shore excursions because they are ... Read More
We like MSC and we wanted to visit Greek islands with this company.The ship was good but we prefer bigger ones because they have more activities, entertainment and services in general. We did not choose shore excursions because they are very expensive and we prefer to book these activities with other companies (if MSC offered more economic excursions, we would choose MSC). The cabin was ok, it was very clean and we found there what we needed to spend a good time inside. Food was good but timetables were very limitated and sometines you did not find anything to eat (we are Spanish and we undertand that our tiems are a bit different but we would appreciate more possibilities to eat something, not only pizza).The embarkation and disembarkation were the worst points of this cruise, they were too long and we wasted a lot of time doing these processes. In general, the experience was good and people were very nice there. Read Less
Sail Date July 2017
We are just back from our week on MSC Splendida. In spite of being winter, we loved it and had a lovely time. The ship is huge and its beautiful and it shines from its cleanliness, we’ve been already in Poesia and Fantasia. Loving ... Read More
We are just back from our week on MSC Splendida. In spite of being winter, we loved it and had a lovely time. The ship is huge and its beautiful and it shines from its cleanliness, we’ve been already in Poesia and Fantasia. Loving the food, we don’t eat that much and we manage to “stay fit” just walking around the ship. We had our breakfasts on the buffet and went twice to breakfast in the MDR, we prefer the calmer MDR to the bustling buffet, but be aware that you can’t have proper cappuccino in the MDR (!!!) – I know… amazing, right? The truth is we bought online the coffee cuddle coupons and enjoyed our cappuccinos throughout the bars and even on the buffet, but on our first MDR breakfast I thought that the cappuccino alike thing they brought us wasn’t the real thing, on our second one, we made our order and after tasting I manage to ask the waiter about it and he told us that in the MDR they don’t have the proper machine to make them, only at bars and buffet… Ok, I accept, but why not warning us when we make our order and spend our coupons?... Let me tell you that the coffee cuddle package is really worth it if you love your expresso, cappuccino and so on, we can even use the coupons in the coffee frozen delights they serve (this you can’t have with your allegrissimo package), and they are truly worth it. The other package we bought was the wine and water, also worth it and I believe we’ll be getting these two packages every time we cruise with MSC. (Note that the packages bought online don’t pay the 15% service charge.) Our diners in the MDR were very nice and the food was proper, with just one or two “falls”. Our waiters were very nice and our 5 year old was with us all the time (except one diner) and he always ate from our menu, not the kids one – he was a hero for our head waiter. The breakfasts and lunches at the buffet were basically the same with everything that is expectable. Now let me tell you something new, that I don’t know from how long MSC has been doing it, maybe some of you have seen it, but for me it was a first: Breakfast and lunch at the MDR is now complemented with buffet… (!) for us this was not good… I don’t know about you, but if I want buffet I go to the buffet main area on the 14th floor; Here you can also have your breakfast and lunch on the menu like before, but now you get this extra possibility and when you arrive at your table instead of giving you the menu the waiter asks if you want to go to the buffet or order from the menu. Many people might like this little extra, but it is very awkward to see people coming from the buffet with their plates full, like the buffet upstairs and so on… We went one time to lunch and two times to breakfast on the MDR and we always ordered from the menu. I asked our diner waiter about this novelty, and I believe he wasn’t very thrilled about it either. Another thing that is worth to buy on the first day is the €35 package to use non-stop the F1 simulator, the 4d cinema (which is the least appealing of all, it isn’t very worth it…) and the bowling at the sports bar, my son had a blast at the bowling! My son went a few times to the kid’s club, but he’s not very fond of it, because obviously no one speaks his language. But he loves “DoReMi” the MSC child mascot. We used the indoor pool on the sea day. We manage to have some rest, that was our main purpose by doing this winter cruise, and we enjoyed very much, my son is already a cruise fan. Now the ports: Marseille: It was our embarkation port, we arrived two days prior and manage to go to the Notre Dame de la Garde Basilica, and stroll through the vieux port and the streets with Christmas decorations. We also visited the Marseille Cathedral on Place de la Major and another lovely church that is a little bit of the touristic path, that is the Église Saint Vicent de Paul – amazing stained glass. We also had our anniversary dinner at La Table du Fort restaurant and the food was very good. We have already been to Aix-en-Provence, Cassis, and done a half-day cruise to the Calanques but these places are also worth a visit. (From the airport we used the free shuttle bus from the airport to Vitrolles train station and from there to Saint Charles station, then metro to the vieux port where was our hotel, on embarkation day we used uber to get to port (€21,25), nice and easy) Genoa: We have already been to Genoa city center on a past cruise and decided to go to Portofino: We catch a train on Genoa-Principe station (walkable from port) to Santa Marguerita Ligure, went down by the sea for some pictures and then waited outside the train station we catch the bus (82) straight to Portofino (€5 return), which is very lovely, it was a beautiful sunny day, lots of nice pictures here. Civitavechia: We’ve been to Rome before and didn’t do the trip there. We went to Civitavechia to some souvenir shopping and then back to the ship. Palermo: First time on this port (I wasn’t very excited about this one…). We went walking to the center and see the Cathedral, then we found a free shuttle to the city center and came back using it. Valletta: Very nice, our first time on this one as well. It was a bit rainy, but we went and see the city center and its charming. Barcelona: Sunny day. We’ve been to Barcelona before. We didn’t take the shuttle provided from MSC (€22,50 for the 3 of us) and used the one from Port (€4 round trip - €12 for the 3 of us) This time we went on the Ramblas and saw the Barcelona Cathedral (not the Sagrada Família) and went to La Boqueria market (where my son lost his second tooth – the tooth fairy went that night aboard the ship…) and also went to Barceloneta. Marseille: Disembarkation day. Used uber again (€19,45) to Saint Charles Train Station. We saw lots of people walking on port and then we realized that there were shuttle buses on the end of the port. One odd thing was that we never once saw our cabin steward… we saw his name on the card on our cabin and we realized he went several times a day to our cabin to “work his magic”, and I even let him a note with some things we needed, he provided… but we never saw him… this was a first for us… We loved this 10 days’ vacation and it was a very nice deal we got from MSC, that has always nice prices for traveling with children. The staff on board was the nicest from our 3 times with MSC. Will definitely travel with MSC again! Can’t wait to book another cruise (whatever the company)… I miss my countdown clock… Read Less
Sail Date December 2016
SHIP is slightly outdated. The Italian dark red and dark green color scheme looks a little tiring to me, but it might be just personal taste. I like more RCL navy blue scheme. Pool was extremely small, full of kids with no manner jumping ... Read More
SHIP is slightly outdated. The Italian dark red and dark green color scheme looks a little tiring to me, but it might be just personal taste. I like more RCL navy blue scheme. Pool was extremely small, full of kids with no manner jumping around. I wish they could make a adult only pool out of the 2 pools on board. NO indoor pool. CABIN- Bathroom has yellow shower curtain etc... You don't feel it's a luxury cruise (it's not, anyway) but everything works fine for its function. Shower was hot and water pressure was very good. Room small but everything equipped. Electricity plug is very international friendly, there are USA shape 110V plugs, and also EU +UK 220V plugs. There is Hairdryer in the room, like 1000W kind. It's okay for my long hair. FOOD- Main dining room is very narrow in sitting. Food in Main dinning room is everyday Italian- like middle class Italian restaurant quality. There's no steak on the 7 nights, a little pity. Buffet is fine, always plenty of fruits available. Pizza is good. Variety of buffet is also good, everyday there's something different. Breakfast is standard continental- like 4 star hotel in Europe. ROUTE- east Mediterranean, there are many offers, almost every cruise line runs similar route here. Costa/MSC/RCL offers identical attractive rate. The reason we chose MSC Orchestra is not because the ship. In fact, the facility is not the newest nor the best, but it's the only one offers every day port! We arrived everyday in a new port. It was a very fulfilling trip, but meanwhile it's also a little tiring. It was our own choice so nothing to complain. But if you want a relaxing holiday, maybe 1-2 days of sea day would be also not too bad. Otherwise you would feel pity not to get on shore and stress yourself everyday. SHOW- evening show was....bad. The host tries to speak multi languages, but his strong Italian ascent makes everything sound like Italian and not understandable. The dancers and singers try hard, but I didn't feel it's as exciting/ entertaining as some other shows from resorts I have seen. Nevertheless, the 70% of the guest- Italian seem to enjoy it. So I can only speak for English/German/Asian guest as that what we are. SERVICE was great, almost all waiters were smiling and they really tried to achieve our request. You don't need to tip. But we do, not so much, like every night 5 euro. And it makes the service really good. Next table didn't tip (which is normal) and they still get excellent service. But we sometimes make extra requests on food. And we are happy to offer the extra tip. (they works 7 months without a day of holiday, seriously!) Read Less
Sail Date October 2016
First time cruisers, unsure how it was going to be. The buffet restaurant had a massive choice of food, albeit on plastic tray-like plates. ( I get it, you heard quite a few crashes and broken crockery would have made an awful mess. That ... Read More
First time cruisers, unsure how it was going to be. The buffet restaurant had a massive choice of food, albeit on plastic tray-like plates. ( I get it, you heard quite a few crashes and broken crockery would have made an awful mess. That said, the restaurants downstairs had crockery.....) The waiters were very helpful and polite. The only issue was finding a seat, even sharing a table with some random stranger was sometimes impossible. The Ibiscus restaurant had 2 sittings, and you couldnt be more than 15 minutes late or they would shut you out. The food here was a bit of a disappointment, but on the plus side there was no need to hunt for a free table upstairs. The cabin was lovely, cleaned daily and the bed was turned down every evening, again very polite and attentive staff. The balcony was washed one day and we were warned to take everything off it. Bar staff also attentive and polite, and you got served quickly Now the downside..... Unfortunately too many rude Italians. They pushed and shoved and didnt understand the concept of queueing. Shame really, but nothing anyone can do about the guests manners. The other downside was unhelpful reception staff. They are supposed to be the backbone of the ship, they are the "face" of MSC and they failed miserably. They took the phrase "computer says no" to another level. We had a problem with the onboard spend we were given, the staff said it wasnt applied properly and we couldnt use it. Their blunt answer was that I had to pay my bill and claim it back when I got home. They said that even though I had a voucher it wasnt going to be applied and that was that. They were very eager to move us away from the desk. We didnt do any organised trips, we preferred to do them ourselves ( lucky really as the onboard credit hadn't been applied. The shows were amazing. The gym was lovely, it has everything you need . Announcements in about 6/7 languages got very tedious by the end of the week, but we understand this has to be done due to the variety of nationalities. The embarkation system seemed a bit crazy, too many people that have been given a bit of authority and were strutting around like they were something special.And the only other criticism ,albeit constructive, is to try to use 2 different rows to get the people on and off the in the ports. ( Just make 2 rows, one in, one out, so we dont all fight for space and get in eachothers way) Overall, the cruise was very good. Read Less
Sail Date October 2016
the ship was much bigger than my previous cruise( Thomson celebration) Once you got your bearings all was fine The cabin we were allocated was on he 9th floor (inside) the beds were so comfy & the room was cleaned each time you left ... Read More
the ship was much bigger than my previous cruise( Thomson celebration) Once you got your bearings all was fine The cabin we were allocated was on he 9th floor (inside) the beds were so comfy & the room was cleaned each time you left so!!! no complaints Dining was allocated both for table & time for dinner ,we preferred the buffet No matter your choice the meals are ok with a vast choice ..you will not go hungry....The entertainment was geared mostly for Europeans with English translation last...evening entertainment was much more adult on an evening..,,we also had A/I Drink package & met fabulous company which made our holiday....we tended to follow the same staff who were friendly & helpful & gave great service.....the same could not be said for all staff, some were very sullen...the shore excursions should be done off your own back, but you will need to book your tender,,,all in a good holiday Read Less
Sail Date October 2016
We've just returned from our 3rd and, to our surprise, best MSC cruise. We sailed Sinfonia out of Venice to Split, Santorini, Mykonos, Dubrovnik and Ancona. The ship is smallest of our 3 cruises, easy to walk around but with some dead ... Read More
We've just returned from our 3rd and, to our surprise, best MSC cruise. We sailed Sinfonia out of Venice to Split, Santorini, Mykonos, Dubrovnik and Ancona. The ship is smallest of our 3 cruises, easy to walk around but with some dead ends and retracing of steps. Ship is in good condition with constant painting and maintenance. Staff were very good. Room steward excellent, Kumar from Goa, waiting staff in MDR very attentive with regular pours of wine. Food in MDR was excellent. 6 courses and decent beef cuts most nights. The buffet, though, was small and limited on the one night we dined there. The shows were short at 35 mins most nights. There were 3 shows most nights, none on Tuesday. The shows were somewhat repetitive with hugely talented performers doing similar stuff in different costumes and themes. Time in ports is often very short with a farcical 6 HR stop, at night, in Mykonos. We took one ship tour, in Santorini to avoid cable car and/or donkey path. It was excellent and well worth the cost. Bar service was usually very good although sometimes staff were overwhelmed on arrival of many customers before an event. It always settled down, though. Disembarkation was delayed a half hour due to fog in Venice but boarding the transfer bus to Marco Polo was swift. Marco Polo airport was a zoo, though, with renovations, no aircon and thousands of anxious passengers trying to shove through the gates. Not MSC's fault though. Overall, not much to fault at the price point. Read Less
Sail Date September 2016
This was a surprise birthday present organised in total secrecy by my husband and children, and it turned out to be the best present ever. Thoroughly enjoyed ourselves a great mix of people, of all ages and nationalities. The staff and ... Read More
This was a surprise birthday present organised in total secrecy by my husband and children, and it turned out to be the best present ever. Thoroughly enjoyed ourselves a great mix of people, of all ages and nationalities. The staff and crew all very pleasant and helpful. A relaxed very friendly atmosphere throughout the ship. Food very good based mostly on Italian /Mediterranean style, no complaints there. We had the mid range drinks package (allegrissimo)and found that to be very good value, especially as it included free milk shakes, 2 scoops of ice cream, in a cup,my favourite was sour cherry and coconut...lovely. We went on three organised trips, our least favourite was Santorini, due mainly to the fact that we had to queue for over an hour for the cable car, tempers were getting frayed in the hot sun so our advice if you are able would be to take the steps although there are 600 of them. Split and Dubrovnik are a must, truly spectacular. Read Less
Sail Date September 2016
My wife,me and my two children age 10 and 12 were first time cruisers on MSC Magnifica, I was happy with it. Pros:Plenty of food,clean room(thanks to Rabenaivo from Madagaskar-super job man),shows in theater,upper decks deck ... Read More
My wife,me and my two children age 10 and 12 were first time cruisers on MSC Magnifica, I was happy with it. Pros:Plenty of food,clean room(thanks to Rabenaivo from Madagaskar-super job man),shows in theater,upper decks deck chair,staff was very good. Cons: Drinks are to expensive(for Bosnian standard), free juice only for breakfast, 9 euro p/p per day (4,5 for children) for tips which they add to your account, poor children entertainment,very expensive field trips(for example they price for Olympia field trip was 69 euros for adults and 45 for children per person.We use taxi service from the port to Olympia and back for 4 of us for 60 euros.Distance is 35 kilometers in one way.You can take train it is even cheaper but we miss the train) very small pools, and not a lot places for smoke. We did not know what to expect because this was our first cruise but even with cons above it was good. I would go again on cruise with MSC. Read Less
Sail Date September 2016
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