I chose this cruise because MSC is a “famous” cruise company.
Too many mistakes in one single cruise experience.
1) overcrowded
2) crew is not properly trained to serve too many people
3) Pre booked drink package are not in the system so they asked a proof that I bought it in advance, and even after it, I didn’t get the preciously deal price
4) Reception team does not have ...
If you have a family do not book MSC Cruises!!! They will separate your family. That's what they did we us.
We booked 2 rooms with 6 months in advance, one in front of the other. 2 weeks before the departure we learned that they changed one of the rooms to 3 decks above. We called and emailed many times before the trip, but nothing helped. They claimed they couldn't do anything and we should ...
From a first time newbie cruiser:
Family cruise centered around Athens, Greece for 2 week trip.
Picked up MSC cruise at Athens, Greece in Piraeus port - 12 noon check in - very easy & fast check-in, luggage tags already provided (no need to pre-print tags which we had) and luggage delivered before ship sailed at 5pm.
So glad we planned to arrive into Athens 2 days prior because we had a ...
First cruise with MSC and specifically chose it to try the Yacht Club. We were not disappointed and really enjoyed the experience and perks associated with this class.
The main thing to point out and this is something everyone says but it's true, is the crew are amazing. Every single one of them work incredibly hard and always have a smile and a friendly greeting no matter how busy they are. ...
We chose this cruise because of the eastern Mediterranean itinerary. It doesn't take much research to realise that MSC is good value for money. Excursions were good value for money too and we had great tour guides in Israel, Cyprus and Turkey. We had a deal that included a drinks package which was fantastic. There were so many places to get a drink. You could definitely avoid the crowds on this ...
I choose this cruise for the itinerary and had never cruised with MSC before. Our distilled water for a CPAP Machine was not available even though the request was made online. The food was terrible. No flavor, bland, repetitive, no variety. I lost 10 lbs on the 30 day cruise. Contradicting instructions given all the time. Two of our tours were changed and we were not told about until the night ...
We have just completed a seven day cruise on the MSC Musica to Greek Islands starting from Haifa yesterday the 4th May 2023
The ships senior front of house and officers need to show understanding that there are paying passengers aboard and treat them accordingly
The cruise in itself was mediocre at best the waiters and room staff were good and no complaints on their service but whilst we ...
Shambolic from start to finish. Embarking was a nightmare, with queues of people waiting hours, I had a disabled diabetic person with me who was in desperate need of food and facilities. I had to queue jump many many people to get some attention. Staff were unable to cope. Not a good first impression! Eventually we boarded several hours late and the some of our luggage arrived during the night and ...
We are currently on this excuse of a boat that you call a cruise ship "Cabin *81**"
Previously we have travelled with Holland America, Celebrity, Carnival, Royal Caribbean and P & O
Examples
Dinner
Ordered dinner and the vegetables were raw when we queried the head waiter he blamed the server
The menu, well I hope your not paying the head chef a decent wage because he is not dishing ...
Probably our best cruise ever (28 cruises on 7 different cruise lines).
We managed to get an amazing deal on Yacht club for this repositioning cruise and now would always choose YC (if available)......
It's a slightly older ship and some deck areas are showing their age e.g. deck chairs , pool areas , decking etc.. , but otherwise we'll maintained esp the interior which you couldn't tell was ...