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662 MSC Cruises Europe - Eastern Mediterranean Cruise Reviews

The food was poor, even in the restaurant. We decided to go to the sushi restaurant which was also v. poor. The chicken from the noodle soup was dry and resembled the grilled chicken served as an alternative in the restaurant which make ... Read More
The food was poor, even in the restaurant. We decided to go to the sushi restaurant which was also v. poor. The chicken from the noodle soup was dry and resembled the grilled chicken served as an alternative in the restaurant which make me think this was leftovers (paid 84 Euro's to find this out). The 2 hot tubs didn't work for the first 2 days of the cruise, then when they were repaired they had to be shared by over 2,000 cruisers...this was managed by the staff who allowed you a 5 minute turn...really! Are bags were lost on embarkation and damaged on disembarkation. The QUEUES please be very aware that it takes more than 40 minutes to get on and off the ship with only 2 entry/exit points and security that is severely understaffed. This meant significantly less time at destinations and having to cut short are plans. The entertainment, I have seen much much better amateur productions. Not even good. Will not be cruising with MSC again, Read Less
Sail Date April 2019
I chose this cruise because it was suggested by our travel agent in the USA. We truly regret not having read the reviews of this cruise ship before our trip. The ship is the oldest of the fleet. Common areas are remodeled but the rooms ... Read More
I chose this cruise because it was suggested by our travel agent in the USA. We truly regret not having read the reviews of this cruise ship before our trip. The ship is the oldest of the fleet. Common areas are remodeled but the rooms (at least our inside cabin), were old. The ship is not that big so there are not that many amenities. Theatre performances are average. Variety of music is OK throughout the cruise ship but the worst feature of MSC Sinfonia is the food: they only have one medium size cafeteria on the top level so you have to wait in line to get a table for breakfast. They will sit you with other people and kids you don't know, so expect no privacy. The buffet is awful. Very low quality of food and always overcooked. No egg making station. They only offer sunny side up eggs covered in grease. Cheeses and cold cuts are bulk from the wholesale market (not from Italy, of course), and they offer the same food every day throughout the whole trip. The only option for breakfast is to go downstairs to the main dining restaurant where you can get a separate table for yourself. There you can find also the same buffet (with the same low quality of food), and a la carte menu. I decided to choose my breakfast from the menu but they could only prepare a plain omelette from it. The rest of the items from the menu (like orange juice, yogurt, bread, butter, fruit, etc), were already placed at the buffet so the waiter just kept pointing his finger for me to get up and get my food from there. So then.. I asked the waiter: what is the point of having a printed menu if the same food is offered at the buffet? He only laughed. Dinner at this same restaurant was also a joke. One night they featured "carpaccio" as an appetizer. We ordered that and they brought just a regular, cheap, cold cut with an artificial red color. Funny thing is that we saw the same fake carpaccio the next morning at the breakfast buffet. The Italian risotto was also another huge disappointment. Overcooked. It really looked like a vomit in a small portion. We have been on other cruise ships with way better food quality. Our favorite always is Celebrity Cruises. Perhaps, they should send the MSC chefs on a fam trip on board a Celebrity cruise. They might learn lots of of new dishes and see how they prepare and present the food. Read Less
Sail Date April 2019
As I read through several of these reviews, I'm scratching my head, but okay, I'm going to post MY EXPERIENCE as best I can and hope that folks understand that not only am I a person whose character can be selective (not snobby) ... Read More
As I read through several of these reviews, I'm scratching my head, but okay, I'm going to post MY EXPERIENCE as best I can and hope that folks understand that not only am I a person whose character can be selective (not snobby) and want quality for my hard neared dollar. Also, since there is not a lot on this site about this specific line and this specific ship, not trying to deny other people THEIR experience, I have to share because what I have read is far from and light years away from what we experienced. Let me start by saying that this cruise, taken in 2019, was planned since 2012 because I wanted a high-quality cruise experience for my now deceased mom's landmark 80th birthday. Since I didn't want to cruise Viking (thought it would be too stuffy for my mom's likes), MSC became the choice because their itineraries were exactly what I wanted. I lost my mom in 2015 so my BFF (a gay man..trust me, this will matter in the review) and I decided to celebrate our moms' in spirit since he lost his mom also and make this a couple of days prior to the cruise on land/excursion beginning in Barcelona and after the trip on land as we flew to London at the end of the cruise before coming home to the states. Flew into Barcelona from San Francisco (via Delta Airlines) and stayed a couple of days in Barcelona at a nearby Best Western (a friend works there and we received excellent service from them as well). The port city of Barcelona was PERFECT since disembarking from there helped make what could have been much more difficult, much easier. Barcelona is a busy, well-organized port city, that was the case, but it was a great choice on our end. That's where our trip began. Food: We were initially overwhelmed by all of the options for food and drink, which MSC Sinfonia seemed to dominate like an Italian aunt that wanted you to feel at home in her house. The option we purchased including beverages in our cruise package was smart, since this cost can be quite substantial to your cruise, and while we didn't choose the highest level liquor package, we did pick all you can drink coffee/tea/soft drinks/wine and cocktails (selected with quality liquors but not the Hennessey-level booze...didn't buy it because we don't drink all THAT much and can pay for those beverages as an aside). Great food, including a diversity of tastes and flavors, for all meals and snacks of the day, were fantastic. Not all were with an Italian taste but there was plenty of Italian-based tastings and we were very satisfied; because we are Americans, we also appreciated the pizza/pasta/sandwich bars along with the burger/hot dog and fries bar; they have fresh gelato as well as a Vitamin/Smoothie with fresh fruits bar and when you can get avocado and pineapple in a smoothie in the middle of the Mediterranean, I'm there! There was literally enough good healthy food along with the corrupt stuff you don't want your kids to eat, but being on vacation allowed everyone to be happy. While there is a breakfast buffet with enough options culturally to satisfy pretty much every country on the planet. But my travel companion found that if you get to the areas where you'll typically find pizza and burgers at lunch, you can get your omelette/pancakes. I loved to sleep in so I didn't get much of this but it was nice to know it was an option besides the over abundance of bacon and eggs or oatmeal and yogurt (greek yogurt). And that's another thing...they had delicious oatmeal. I was trying to be good with all the food goodies on board and didn't feel like my doctor would kick my bottom when I see him next visit. The coffee barristers and bartenders made our tasty drinks and pretty much to taste for us. I didn't have to ask for my tequila to be a specific one or have my drinks made in any way. Their bartenders know exactly what to do and how to make drinks. For the dinner/fine dining dinner option, we had My Choice dining as part of our package, allowing us to eat at a time of our choice and since we dine on the later side, we mostly sat without anyone else at our table (you're thoughtfully placed with others but it's not weird like putting a single couple or couple with a large family). We became to know the servers and the Dining manager was a professional maitre'd and could have worked at any of the 5 star restaurants we're used to going to in the US. Excisions: The opportunities and options were fantastic. From the choices of the well-thought out excursions, which were fairly priced and surprisingly well-organized to get folks on and off the ship efficiently, allowed us to make choices on how we wanted to live on the ship on our own. We were on a 12-day/11-night Mediterranean cruise, out of Barcelona, with stops in Malta/Corfu/Katalion/Herkalion/Pireaus/Civitavecchia/Genoa/Marseilles and back to Spain. What a GLORIOUS cruise this was. For myself and my friend to cruise for the first time, we were thoroughly overwhelmed. We experienced every opportunity on this ship that adults without children can experience, and we did visually see families enjoying themselves, so even if we can't speak as a family, as two single adults traveling together, we can both cheer for this cruise and this specific excursion. The Ship: There were lots of things to do, both on and off the ship from shows, to televisions everywhere to watch sports and have a beer or cocktail/coffee/tea or soda...public spaces, a casino (and you do get your winnings); of course traveling in early Spring as we did wasn't a guarantee of great weather but we did fortunately have sunny days and it was amazing. We were all able to sit outside and enjoy the wonderful Mediterranean sunshine. Fresh foods every day (fresh fruit for Americans that live in California is a huge deal and for me, as a New Yorker that lives in California now, as I said earlier, this was supposed to be a mom celebration...and baby, I LOVED my Momma....as did my friend. I even had a bout of bronchitis and he a bout with gout, so we visited the ship's doctor and even that experience was top-notch (needed antibiotics and received in an IV drip so I could fly and ended up continuing my trip without even having felt like I was ill). They had a photo studio where you can purchase pictures and capture everything from wedding to family portraits. In fact there was a wedding/reception/honeymoon on board the boat if I can properly recall. Their Staff/Crew: We were treated with wonderfully, energized joy by the MSC crew. It was like a Welcome Party. The preparation to have you get on-board starts with your obtaining a cruise card, which is basically your on-board, ID card, charge card and access card. Makes keeping your valuables safe painless. My plan was to relax and spa since we took advantage of the Aurea Spa package, which allowed us to obtain massages and add-on other purchased pampering. Again, since this was supposed to be a mother-daughter thing, I was looking forward to a facial and other treatments. These are on the pricier side, but considering their estheticians are the same quality of major spas in international cities, the price point wasn't out of reach or not something worth reviewing. They have a full service hair salon on board as well as treatments from acupuncture to various massage methods. MSC makes sure folks understand that it's not an unlimited financial card because your ability to have fun, responsibility both fiscally and emotionally are always gonna be front of mind. They have all types of shopping and other fun things to do, so even if you're not born rich, they treat you well and with car. We even met a couple from Perth Australia who told us that they've been cruising for years and they love Sinfonia even though MSC has newer ships. They described it as "old-stool' cruising and I understood what they meant. Being American, you can have some Disney-styled cruises (too child-attentive/better for families) or too Viking-esque (potentially too snobby and stuffy even if luxuriously appointed). We wanted to be treated like Viking, with party options that were not too immature). MSC hit the bill OUT OF THE PARK for us. To add to the other points: My friend is a gay man over 50; he was VERY happy and because he also blogs for LGBTQ entertainment, he plans on doing a piece on this experience...which I'm whole-heartedly rooting for because it was more than deserved. Also, I saw lots of disabled people: seniors with canes and wheelchairs in families and couples; a disabled athlete in a wheel chair; a family (it seemed since there were 2 visually impaired people in the group). We saw sign language used and when it came to language barriers, there were none....They have a talented, multi-linguist staff and their tours which were conducted in many cases in multi-languages, were just another impressive action because their folks speak multi-languages. I was impressed. A special shout-out to: Adrian (Dining Services); Shubert (Bar Services); Melray (Buffet Manager); Anthony (Stateroom Attendant), Irina (Spa Services) and all the servers on Sinfonia. You made us never forget you and we WILL BE BACK! Read Less
Sail Date April 2019
We previously cruised on Costa, Carnival and Holland America as suite guests. We purchased a suite on MSC. This time there was no champagne in the cabin, no daily fresh fruit, no coffee and no hair conditioner. And no folded towel animals ... Read More
We previously cruised on Costa, Carnival and Holland America as suite guests. We purchased a suite on MSC. This time there was no champagne in the cabin, no daily fresh fruit, no coffee and no hair conditioner. And no folded towel animals :-) One of the mirrors was making a rattling noise in rough seas when the boat was rocking. Needless to say the noise was keeping us awake at night. Cabin server did not pay attention to details. I had to call Guest services to have hand soap refilled, bath towels and bathroom floor rug delivered. He was not picking up drink glasses that we were bringing from a bar. There were times when the glasses were sitting on the table for two days. Excursions were nice and most of the tour guides were very knowledgeable. We didn’t care for the tour guide in Marseille- Ola or Olga. Her English was not great and she was sometimes out of words. We were surprised she was not better prepared for the excursion. Her English vocabulary was poor. Shows were excellent and I gave MSC a score of 10 for their entertainment. You will enjoy their evening shows! Food - food presentation was 7-8 on the scale. Portions are really small. Breakfast and lunch for suite guests were the weakest areas. We had breakfast 4 times in a private restaurant but gave up after the 4th day because omelettes didn’t have the ingredients that we ordered and light Pepsi and orange juice were not delivered. So we started going to the buffets. Spa - I had 2 massages and a facial. Bali massage was great but the hot stone not so much. There was no music for the first 20 minutes because the system was down. I sent the massage therapist to the front desk twice to ask about it because all I was listening to was the sound of the blinds hitting the window frame. Hot stones were getting cold and the technician was not removing them so I was cold. When I walked in, the room was cold. The technician told me she was cold. So how was I supposed to relax when my feet turned into icicles? The temperature should have been much higher. Facial - they don’t have the arm that releases steam and warms up skin. Basic setup. Read Less
Sail Date April 2019
We booked all inclusive package for couple (3 massages p/p). When we tried to schedule our massages the spa reception lady told us that they cannot accommodate the time when we wanted to have our massage. She gave us all the rubbish times ... Read More
We booked all inclusive package for couple (3 massages p/p). When we tried to schedule our massages the spa reception lady told us that they cannot accommodate the time when we wanted to have our massage. She gave us all the rubbish times instead (our scheduled dinner time). She said they are fully booked. But how can they be fully booked when they are offering discounted massages everyday. The couple we met on this cruise who cruises regularly said to us that it's better not to book it in advance because they will give you a schedule according to your liking if you book it right there and then and they have discounts everyday anyway. Spa is basic, just 3 thermal rooms. No jacuzzi or whatsoever. Food is average. Not too bad. Not that great either. Bathrobes not available unless you pay extra hundred pounds (available for aurea guests only). Do not get the fantasia upgrade, there are travel companies who can give you free water at bella experience. Fantasia is not worth it unless u wanted a Mediterranean breakfast delivered to your room everyday (just croissants, bread, jam, cereals). Read Less
Sail Date April 2019
Our first cruise. Cabin was comfortable, albeit shower a bit small. Will definitely book a balcony cabin in future, just to have that outside private space for a coffee in the mornings and to relax with a book watching the world sail by. ... Read More
Our first cruise. Cabin was comfortable, albeit shower a bit small. Will definitely book a balcony cabin in future, just to have that outside private space for a coffee in the mornings and to relax with a book watching the world sail by. Mainly used the buffet for meals, as this suited us more due to itinerary and having a teenage son. only ate lunch and evening meal once in the main dining rooms. The meals in both the buffet and main dining room offered plenty of choice, were freshly prepared and were all really edible. Staff were friendly and helpful, although occasionally appeared rushed, especially around the pool bar - this is the only area were we felt the customer service was a little lacking. Saw 2 shows and both were entertaining. Casino was worth the occasional flutter although sadly no wins. Two further cruises booked, one with MSC and the other with Cunard. Read Less
Sail Date October 2018
We took the msc Lirica for 7 nights med. cruise. We chose this cruise because of the itinerary and quality Italian and international cuisine. (as the brochure stated). The food was below average to poor. At the dining rooms the ... Read More
We took the msc Lirica for 7 nights med. cruise. We chose this cruise because of the itinerary and quality Italian and international cuisine. (as the brochure stated). The food was below average to poor. At the dining rooms the food portions were very small, tasteless bland and luke warm, but often cold. I left most of the meals. We decided to eat at the buffet as was told food better than the dining area, but it was like being in a zoo being pushed and shoved around by people trying to get to the food! It was hectic, fast food, cafeteria, limited choice and poor quality luke warm/cold food. Chicken in parts were pink with some blood, steak was tough, stew grisly and bony, pasta pasta bland and overcooked. Breakfast the scrambled eggs tough and tasteless like cardboard, bacon strands of fat, yoghurt sweet and watery, even the italians moaned bout the food.I left the food, just picked at it to keep me alive! The meal time drink package was limited. The red wine cheap and acidy,I was told they only serve this cheap one with the package. food and wine made me ill all through the cruise. Entertainment poor and boring. Day time was boom boom boom like butlins camp. Staff unfriendly never smiled. Shuttle buses/boats not free, we didnt budget for this. last trip was dubrovnik 14 euros each the local bus was 1 euro!. What a rip off! Never again will we go on an MSC cruise esp. this one. The worst food/cruise ever. Value for money not good.DONT GO unless you want to starve or get ill! Read Less
Sail Date September 2018
We chose this cruise for the itinerary. (Venice, Greece, Dubrovnik) We have qa previously cruised on MSC Splendida and MSC Preziosa and were very impressed with both of them. The Lirica, however, was very disappointing. The ship ... Read More
We chose this cruise for the itinerary. (Venice, Greece, Dubrovnik) We have qa previously cruised on MSC Splendida and MSC Preziosa and were very impressed with both of them. The Lirica, however, was very disappointing. The ship itself was beautiful, clean and bright. The food was, at best, lukewarm, but often cold. The only things that were always hot was the coffee and the soup! The buffet was the usual hectic, fast food, cafeteria with limited choice and limited seating. Drinks service in the buffet was almost non existent. It involved ringing a bell on your table and waiting for someone to come and take your order, which often meant a long wait and even finishing your meal without a drink. They ran out of butter before the end of the cruise. Service in the bars and lounges was also very poor, with sometimes a 20 minute wait for drinks to arrive. It felt as if there was a lack of staff, and the staff that were there seemed a bit clueless, as if it was their first cruise. A few of them didn’t even speak or understand English. The daily entertainment was very “Butlins” and loud and annoying. We did enjoy the evening shows in the theatre, but found it very distracting that people were just walking in at any time during the show. Surely the doors should be closed once the show starts and no one else allowed in. All in all, we did enjoy the cruise, but mainly because of the itinerary and the weather. However, we are now not sure whether we would use MSC again. If we did, it would be on one of the larger ships, where the service was much better. Read Less
Sail Date September 2018
Best Vacation I traveled the Mediterranean aboard the MSC Lyrica for 8 days in September with a few girlfriends and had an absolute blast. I was amazed at how hard the crew worked during our stay. They were very attentive & ... Read More
Best Vacation I traveled the Mediterranean aboard the MSC Lyrica for 8 days in September with a few girlfriends and had an absolute blast. I was amazed at how hard the crew worked during our stay. They were very attentive & accommodating. We paid for the unlimited drink package in advance and when we arrived, our cabin cards did not reflect such. We went to the reception desk and were taken care of with cards updated immediately. The food was mediocre in my opinion but that is not abnormal for cruise lines. There were options of salads, hamburgers, hotdogs, French fries & pizza every day & night so when nothing was appealing on the buffet there was always these options to fall back on. The breakfast was my favorite meal of the day, eggs made in every variety for different preferences. The dinner restaurant was enjoyable. Our servers, Antonio & Igor were very nice and provided excellent service. Trust me we were a group of picky eaters and they handled us with such grace. There was a hard time finding sun beds on the deck for relaxation, early bird gets the worm with the chairs & that’s normal. Walter waited on us regularly on the deck. This guy was always there hustling to provide superior service; quick, attentive and friendly. The drink menu had a large variety, Definitely something for all tastes. I enjoyed different mixed cocktails by day & wine or whiskey on ice by night. I did find many of the passengers were rude & lacked manners. Simple things we do in America like not cut in line and wait for an elevator to empty before entering was definitely lacking in abundance during my stay. Excursions were good, locations were amazing. There were a couple excursion guides that were a bit brash but balanced with the others that were friendly while informative. Absolutely beautiful sceneries. Would like to have had more free time on land when planned excursions. The entertainment was perfect. The nightly shows in the theater were different each night and had good choreography. My personal favorite place at night was the Lord Nelson bar. Nightly music by Nenad was so nice to settle down for the evening. He offered a variety of music choices and even tossed some comedy into his gigs. The service was superior in this bar than the others, all the drink waiters and waitresses were hospitable. The bartenders in this bar were also above average, Yash always had a smile on his face and eager to serve. If there’s such thing as regulars in a weeks time, this was the location. I not only adored the staff & entertainment in this bar but made friends from all over the world with fellow passengers. The music, service and company each night will forever hold a warm place in my memory of my time on the Lyrica. The ship was clean; bathrooms, sitting areas, bars, dining spaces, floors & cabins. I noted employees cleaning at all hours. Our cabin was cleaned twice a day and the entire ship was maintained well in accordance with the amount of people on the ship. Overall this was an exceptional experience and I will be booking with MSC again in the near future, along with strong recommendations to my family, friends & colleagues. Read Less
Sail Date September 2018
This was our first cruise not with Holland America but we were soon appreciative of the comfort and luxury offered by MSC. The accommodation was excellent and the food exceeded our expectations. The itinerary both on board and the ... Read More
This was our first cruise not with Holland America but we were soon appreciative of the comfort and luxury offered by MSC. The accommodation was excellent and the food exceeded our expectations. The itinerary both on board and the excursions suited us well as we are both nearly 70 being able to relax and enjoy the leisurly days as we wanted was important. The public spaces were a little noisy but there were quiet places and all the staff were helpful and made us welcome. Embarkation in Venice could have been easier as the ship is a little way from the water taxi stop but a quick drink in one of the many comfortable lounges soon revived us. Dinning was pleasant and of a high standard, the staff really made us welcome and spoke good English making it easy for us to chat end enjoy the time spent with them. We have no hesitation in recommending the cruise on MSC Lirica and are looking forward to a repeat cruise. Read Less
Sail Date September 2018
We chose MSC through previous good experiences in 2008 and 2014. However, our experience this time left us feeling cheated. Ports of call were in most instances too short in time, particularly if you have limited mobility. The evening ... Read More
We chose MSC through previous good experiences in 2008 and 2014. However, our experience this time left us feeling cheated. Ports of call were in most instances too short in time, particularly if you have limited mobility. The evening dining experience left very much to be desired. We had to complain numerous times about the temperature and standard of food being served, and it was barely tepid. The quality of the food also left a great deal to be desired. Moreover, as for the amount of food served on the plates, this left one feeling, was it worth the effort in ‘dirtying the plates’! It was pitiful. One evening my wife was served a 'Shank of veal' as a main course. It filled the plated about an inch thick comprising entirely of BONE & FAT. When questioned what was wrong, my wife explained, and she was offered another meal, but quite frankly she was put off by her experience. Additionally, I personally enjoy cheese following my meal. The amount served on the plate certainly would not have appeased a reasonably sized mouse! The wine as part of our all inclusive package was undrinkable. The self-service food quality and standard was appalling and not kept at reasonable temperatures. Hygiene, cleanliness of tables, seating etc, was very questionable too with only quick wipes of tables and remnants of food brushed onto floors and chairs! As for the cleanliness of the staff, their uniforms were in a dirty state and some were viewed with splits in trousers! As for deck bars, unless everyone had left the ship to go ashore service was virtually non-existent. One had to wait to be served at the bars as Bar Service waiters were at most times not present or insufficient. In the evenings, things were no better, and one constantly waited at the bars before being served. There appears to be no provision or training given to helping people with disabilities. We are made to queue as everyone else despite having restrictions in mobility and ability to stand for any period of time. Only once in the entire week onboard was I offered assistance in the self-service restaurant, a commendable gesture. However, on another occasion whilst walking around the self-service area, using a walking stick as always, I was made to back up by one of the staff as distinctly he would not give way to me. This was witness by another passenger who looked on in total disgust! Because of my limited mobility and after discussing and receiving a high recommendation from an onboard representative at the excursion office, my wife & I agreed and looked forward to an evening out for a Greek Night in Mykonos. We were to have left the ship at 5.00 pm for a 15-minute transfer by boat. A letter was delivered to our room with the timings. For whatever reason, we were late leaving the ship and arrived at the Mykonos port after 5.30 pm. We were all ushered off the transfer boat. After some commotion by the representatives we were herded onto another boat and taken across to the other side of the harbour. We were advised that it would save time! We arrived at our venue a few minutes before 6.00 pm. We were told originally dinner would be served 5.15/5.30 pm. We were at the Greek Night venue for just on an hour before being ushered out by 7.00 pm. The entertainment comprised of 2 people doing 2 short dances. Certainly nothing like our previous experience of Greek Nights. The food was tepid and diabolical. It comprised, a bowl with salad shared between two people. A plate was served to the table with a small amount of chicken on a stick and one similar of lamb, a couple slices of spiced sausage, with yoghurt a few chips. Of the six persons at our table, virtually all food served was returned uneaten. The dessert comprised of a small square of inedible sweet which was purported to be typically Greek. But, in my personal experience of Greek cuisine, I have never ever seen or tasted such! It was also stated that we would to be taken to see the sunset at a particular place but ended up after a short walk at about 7.15 pm on the harbour side as a group whilst the representative spoke to others in different languages. We missed the setting sun. We had to return to the ship via boat by 8.15 pm latest. For this we were charged an extortionate sum of 62.99 euros each, total 125.98 euros. Our previous experience of Greek Nights was excellent, enthralling and entertaining. This was a shamble and certainly not value for what we paid. We felt cheated. Having experienced this excursion we certainly would not book another, certainly not value for money. The shows onboard compared nothing to what we had experienced on previous cruises and cruise lines. One night comprised of a couple a songs being sung with a dozen other persons dressed up to the nines purporting to be dancers but just strolling and standing around looking pretty! Then we had to contend with the introduction of the Captain and Staff. The show element was no more than about 30 minutes! Embarkation was a mess with passengers waiting around for over two hours with no information as to what was happening! The ship had apparently docked late and previous cruise passengers were late getting off. We were only told this once on board. Disembarking was a fiasco again and being given the wrong information. On the surface the ship looked good but once you scraped away the surface paint, it left a great deal to be desired! Never again, we spoke with several other passengers who felt that they had been ripped off as clearly the service, quality/standards were not what MSC state and I quote “The MSC Cruises experience embodies the elegant side of the Mediterranean to create unique and unforgettable emotions for guests, through discovery of the world’s cultures, beauties and tastes. MSC Cruises translates its passion for the sea into a commitment to excellence in hospitality, professionalism, dedication and mastery of every single detail to ensure the complete happiness and satisfaction of each and every guest”. An absolute nonsense and certainly not what we had experienced. Lastly, at times communication was a problem in being understood and some staff were very rude indeed. Read Less
Sail Date September 2018
Chose the cruise because we liked the itinerary and had heard good things about MSC. On arrival at Venice we were kept waiting for ages at the terminal waiting for our transfer. We were given no information but found out later that ... Read More
Chose the cruise because we liked the itinerary and had heard good things about MSC. On arrival at Venice we were kept waiting for ages at the terminal waiting for our transfer. We were given no information but found out later that there were problems due to the fog. Check in procedure could have been better, another long wait. Cabin was excellent, very spacious, fantastica suite. The ship was lovely and the bars were nice. The shows were entertaining. The service at some of the bars was very slow. The food in the most was in my opinion very disappointing. Very small portions and on the whole tasteless and uninspiring. It did get slightly better towards the end of the cruise. The service in the mdr was very good. The drinks package is excellent value. The buffet was not very good not enough choice. They also ran out of butter. We could have done with extra time in Dubrovnik and Heraklion. Not enough time to enjoy these places. Read Less
Sail Date September 2018
The ship itself is small carrying less than 2000 people the main issues we found is that there is no functional space big enough to accommodate passengers wishing to watch the shows provided by the animation team. This resulted in even if ... Read More
The ship itself is small carrying less than 2000 people the main issues we found is that there is no functional space big enough to accommodate passengers wishing to watch the shows provided by the animation team. This resulted in even if you found a seat, passenger standing in front of you obscuring your view with a result that you too had to stand to watch the show. That said the ship is very clean. The Cabins as you would expect are of a good standard we were in the new section of the ship added in the past few years so ours was not as old some of the others. On the most part I did not hear anything bad about the cabins or the service of the attendants ours seem to speak very little English and did not truly make herself known to us to provide the one on one service that you come to expect when booking a cruise. The ship has good dining rooms and facilities. We only used the buffet restaurant once choosing to have all our meals in the main restaurants this we found to be a great option with a greater array of choice. Without the greater numbers of people the noise and the pushing, barging and lack of tables that we found on our one visit to the buffet restaurants. The restaurant staff were very good always polite happy and willing to serve. The only issue that we found was that they did not seem do you want to serve tea or coffee at the end of the meal the option was never offered. That said they were in no hurry to push you out of the restaurant. The dining overall was fair but it was noted that the same menus were offered this year as were offered last year with no variance so even though we had a choice it did seem a repetition and that you had been there before. Again as with our previous trip. It was noted that the level of competent staff seem to have dropped, this again can be attributed to the launch of the new MSC mega cruise ships. Again a few staff seem to have been moved into positions that they were struggling to provide the level of service required. When spending this kind of money you expect first class service at all times. The ship seems to mainly cater for the Italians who seem to make up the vast majority after passengers. This caused many issues with some passenger who had never sailed with MSC before who thought they were treated as second rate passengers and pushed to the back of the que where service was concerned. There was a great push for you to buy the on-board packages provided this was especially true with the drinks package, a few people who had brought the drink package mentioned and it was indeed the case that the service in the bars was very slow. People that we spoke to were of the opinion that this was so you drink less and therefore could not use the drinks package to its full potential. We did observe servers in the bars ignoring passengers who had recently arrived and were waiting to be served. I myself opted to go to the bar on more than one occasion to get served as this had happened to me. I did find the bar staff in most cases to be helpful but again I did notice passengers orders were being combined by the servers to be taken out at one time instead of being taken out when you order was completed this meant that some servers carrying as many as 10 to 15 drinks on a tray at one time. This resulted in some passengers waiting up to 30 minutes to get their drinks. Where two or three trips could have to have been made to better service the passengers and reduce just waiting time that so annoyed most passengers. I know of at least 4 groups of passengers who refused to pay the service charges mainly due the level of service they received in the bar areas of the ship. This cannot be a great thing for MSC. MSC need to realise that they are judged as a brand on all their fleet. The older and smaller cruise ships with lower standards of service affect how passengers and potential customers perceive the brand. Whilst talking to passengers a number stated that they would never use MSC again based solely on the experience of this Cruise. We have another cruise bookedwith MSC in May next year and I am hoping that there is a vast improvement in the level of service that we receive or that to maybe the last MSC cruise we undertake. The itinerary for the cruise looked wonderful with great destinations what we did find was that on closer investigation some of the stops were only 6 hours this resulted in rushed time ashore with the constant worry and an eye on the time you had to be back on the ship. That said it did not take away from the beautiful locations that were visited Read Less
Sail Date September 2018
we choose this cruise to celebrate our exams ending, and although it started weak, it ended up being amazing. the ship had everything you needed, and you could eat whenever you wanted, and there was food for all tastes, although the ... Read More
we choose this cruise to celebrate our exams ending, and although it started weak, it ended up being amazing. the ship had everything you needed, and you could eat whenever you wanted, and there was food for all tastes, although the buffet was crazy. The dinners were better every day, and all waitress was simply great, i celebrated my birthday there and they made it unforgettable. the entertainment team was super energetic, they always gave the best of themselves, offering and they had always a big smile for you, but with the visits, you didn't have much time to do the activities. The best part of the ship was the lord nelson pub, despite we didn't smoke, the voice of konstantin it's just amazing even being sick, it was crazy the way he played, and all the pub team was just wonderful, we tried to go every night. All the ports was amazing,the only negative point was that you had to take the shuttle bus to the center for most cities, and these should be free. We enjoyed each second inside and outside this ship. Read Less
Sail Date September 2018
Value for money! very well organised and very good information about the cruise and activities. friendly helpful staff, excellent choice of food at the buffets and very good service at the sit down dinners. We would like to make special ... Read More
Value for money! very well organised and very good information about the cruise and activities. friendly helpful staff, excellent choice of food at the buffets and very good service at the sit down dinners. We would like to make special mention of Rachelle our very friendly and helpful waitress! Very good choice of activities and entertainment. Excellent shows with very good talent. Lovely bars and dancing opportunities even the dance classes were good fun with professional teaching.we particularly enjoyed the piano playing of Roelof in the Le Barougue coffee shop. Although we could only afford an inside cabin it was very nice and comfortable and always clean. We are South Africans and our money dont do well in Europe against the Euro. Very good communication about the next days activities by way of the newsletter. Very good security at embarkation and disembarkation, very well organised and done in a very speedy way. Very friendly staff and we would like to make special mention of Jean Pierre and Frik. We did some of the shore excursions but mostly preferred to do our own thing which was most enjoyable. We chose this cruise for its affordability and itinerary! Read Less
Sail Date September 2018
Fantastic Mediterranean cruise with the MSC Lirica. Amazing experience. I have seen so many beautiful places in Italy, Greece and Croatia. And that in just 1 week. Beautiful Greek islands. The varied coast of Croatia with Dubrovnik as a ... Read More
Fantastic Mediterranean cruise with the MSC Lirica. Amazing experience. I have seen so many beautiful places in Italy, Greece and Croatia. And that in just 1 week. Beautiful Greek islands. The varied coast of Croatia with Dubrovnik as a highlight. And of course Venice with all its water. Temperature averaged above 30C. Very delicious. The water temperature of the Mediterranean in late August is also excellent. For swimming ideal. To visit Venice with a ship is very special. It is also very nice to enter the center of Venice. Everyone in the center uses a boat. You do not see cars, buses and trains. Everything goes through the water in the center. Public transport is via a bus boat. Very cool. The MSC Lirica is a beautiful ship. A recently renovated boat that looks like new. There were 2.000 passengers on the ship, the maximum. There are ships with 4.500 passengers, but 2.000 I also find a lot. The service is good and very friendly. There is so much to eat and drink. Not normal. On board the ship you will find people from all over the world. Staff and passengers come from everywhere. That's pretty funny. A cruise ship is a small world in itself. Nice to experience. Highlight on board: the Lord Nelson Pub, with his modest singer and super guitarist Nenad Konstatin from the Czech Republic, and the sweet Mary from India, who is always ready to serve you. Finally, I want to thank my new Mexican friends for the Mexican Cuba Libres. My favorite drink from now on. Thanks everyone.. Read Less
Sail Date August 2018
This was our family's first ever cruise. We choose this particular one because of affordability and itinerary, I particularly wanted to visit Venice, Santorini and Mykonos. We were two parents and two teenage boys. First the pros: all ... Read More
This was our family's first ever cruise. We choose this particular one because of affordability and itinerary, I particularly wanted to visit Venice, Santorini and Mykonos. We were two parents and two teenage boys. First the pros: all the ship personnel was very friendly, nice and helpful. Embarkation in Venice was very smooth. Our luggage arrived later, but in time to change for dinner. We had Fantastica Inside Stateroom package. The cabin was clean, comfortable with enough cabinets, except for the shower in the bathroom, which was awfully small. The dinners at the Il Galeone restaurant were all good, we liked the food and our two servers. We choose second seating, which was fairly late at 21:30 and we had the 8 person table all to ourselves. Disembarkation was also smooth, we were short on time to get to the airport and purchased transfer from the ship, and it went very fast, we got to the airport right on time. The Venice airport is terrible but this is another story. We did not participate in many activities on ship, never went to the shows but watched couple of entertaining mini shows at the Manhattan bar at night and liked them. I purchased a Thermal suite access to the spa package and I went there every day. The thermal area was nice and clean, very few people there and I used a shower there rather than in my stateroom, because it was more spacious. I had two massage sessions at the spa and both were very good.My teenage kids never used teenage club r participated in any kids activities except playing basketball and mini golf. The negatives are pretty much same as everyone else says: ship facilities are not big enough to accomodate all passengers. It's impossible to find a table at the buffet, and all tables are quite dirty despite waiters efforts and sticky. There are no paper napkins to wipe the table! I expected to have a soda machine in the buffet but no, the only drinks available were terrible coffee, such bad coffee you don't find anywhere in Italy btw, and water. The buffet closes practically half hour before closing time and you can’t get anything if you want to wait out the stampede. Pizza was very good at snack bars but it was awfully hot too sit there and not many tables either. The pools on the ship are too small and were always overcrowded. My kids used the pool once, I have not used it at all. There was shortage of launchers as well. The port times are very short and crammed. We did not buy any excursions because we wanted to explore on our own. Santorini visit was awfully short. Ship came in at 7 am but we only got out at quarter past 9. The last tender back was at 2. We barely had time to get cable car up, to find and get on bus to Oia village, spent there maybe 30 minutes and had to rush back. By the time we got to cable car the line to go down was huge, and people from our ship were walking down the donkey path. We did walk too and it was not pleasant. It took 30 minutes to get down in extreme heat, the donkeys were running up and down, and you have to jump of the way. The last tender left at 2:30 instead of 2 fortunately, and we were last people to get on it, so we barely made it. I could not walk for 2 days after this since my leg muscles were aching terribly after the 650 something stairs down. But the worst was that Mykonos port was on the same day! We left Santorini at 3 and we arrived to Mykonos at 8 pm. It got dark and we could not see anything except the shops and restaurants. I was hoping to see windmills and take a ride to Delos but of course could not do it in the dark. So these were two big disappointments. Next time we will look at itinerary closely and make sure we have more time at ports, but it was not possible with MSC. Dubrovnik was interesting city. We did not take ship shuttle because you could take a taxi and pay same e13 for 4 people as for each person on a shuttle. We asked taxi driver to take us around and we had a nice excursion for 4 for e50 instead of paying ship excursion fees. I believe the itinerary was crammed on purpose to make people buy the ship excursions. However I spoke with some passengers who did excursions in Santorini and they complained that they did not have enough time to see anything and take pictures either. Ports of Split and Ancona were nothing special and quite boring. So all in all I gave this cruise 1 star because it was very disappointing and misleading in terms of ports. Next cruise will be with different company for sure. Read Less
Sail Date August 2018
We had never heard of this cruise line but ran the Eastern Italy and Greece and it fit our schedule. We didn’t have a lot of expectations of this cruise but it turned out to be one of the most fun cruises we have ever been on! As ... Read More
We had never heard of this cruise line but ran the Eastern Italy and Greece and it fit our schedule. We didn’t have a lot of expectations of this cruise but it turned out to be one of the most fun cruises we have ever been on! As Americans we were concerned that we would not understand what was going on, but we actually did just fine as they make announcements and daily information letter in English and other languages. There is a wonderful show every night that was highly entertaining! Very talented performers! They also have a entertainment staff that run all the activities throughout they day and into the evening. They were so funny and engaged the guests with so much energy! They put on their own comedy show every night that had very few folks at the first night but by the end of the cruise there was standing room only! You could tell they loved their job! We met several staff members on board that we formed a relationship with which always makes a cruise more enjoyable. Our favorite bar was the Pub. Really have only a few negatives we found on board. Breakfast was not the best meal for sure. We only had lunch on board 3 times and that was good but found we liked eating in the dining room better for lunch. Dinners were fantastic! There was probably on 2 dinners that were not a good as others. We traveled with 4 of us and almost always each of us had something different so got to taste a lot of the food. The elevators are very slow, so we tended to walk up and down instead. Getting off the ship in ports could have been better. People can start this cruise at several ports so there was folks going on shore for the day and some leaving the cruise. For the most part we didn’t notice unless it was a port where there was a lot of guests disembarking like in Venice. They should have had a separate exit off the ship for those going out for the day as you had to wait in line to get off the ship along with everyone else. Takes away from your port times. Some of the ports had such a short time in them that was not fun in some of the ports. Some of them a few hours were enough, others, we would have loved a full day. The buffet area is not good! Way too small and hard to get around with the layout they have. Food was good, but it was really hot in the dinning area and very narrow. Not a good feel up there. Like I said before, we liked eating in the dinningroom for both Breakfast and Lunch better. Just a better feel. You could order off menu or go through the buffet in there. Overall, we had a blast on this cruise. Felt a little “fish out of water”the first day only because we felt like we were the only ones on board that spoke English, but by day 2 we were just fine and met folks from all over Europe, and had a blast trying to communicate with them! Just added so much to our experience! Give them a try, you may be pleasantly surprised! Read Less
Sail Date July 2018
We chose this cruise itinerary and MSC itself for its affordability (not easy using the South African Rand) and itinerary. Ports of call are interesting, although the Santorini and Mykonos stops are far too brief. Mykonos is just a ... Read More
We chose this cruise itinerary and MSC itself for its affordability (not easy using the South African Rand) and itinerary. Ports of call are interesting, although the Santorini and Mykonos stops are far too brief. Mykonos is just a tease, as you are in port for only a matter of hours. We embarked at Venice, which I recommend, as the one-day stop in Venice (if you were to embark elsewhere) simply is not enough to experience Venice as it should be. The Sinfonia is one of the smallest MSC ships, which to some cruise enthusiasts may be a negative, but for me was a positive, as you feel like you can get to know the ship and some of its crew (as difficult as it is to actually get to know the crew). The trend in cruising seems to be in larger and larger ships, which seems both unsustainable and unappealing to me. However, in this cruise, the combination of excellent service, reasonable ship size, and interesting itinerary made the experience an enjoyable one. I understand that after the summer season in the Adriatic, the Sinfonia will undergo a re-fit. In terms of excursions, we only booked one formal excursion: Oia Village (Santorini). I would recommend this as it enables you to see the iconic views of the island of Thira. We were going to book the evening excursion to Mykonos, but did not. I'm glad we didn't as we simply strolled the city on our own and visited local bars and restaurants. In other ports we ventured out on our own which was a welcome relief from the planned activities of the ship. Read Less
Sail Date June 2018
We chose Lirica to sail across Italy, Greece and Dubronvik. Was happy with most of the ports, halts, amenities on the cruise and excursions. We took guided excursions at every stop and were satisfied with the trips. There was an excursion ... Read More
We chose Lirica to sail across Italy, Greece and Dubronvik. Was happy with most of the ports, halts, amenities on the cruise and excursions. We took guided excursions at every stop and were satisfied with the trips. There was an excursion of Paradise island, Corfu, that got cancelled due to strong winds n rough sea condition but the cruise refunded the excursion fee in full. We faced some issues using our travelers card as it got blocked due to multiple transactions by the cruise. Its advisable to carry more than one card or have a back plan in case travelers card does not work. Most of the restaurant had set menu, depending on the theme nights, but we were lucky to get an Indian chef, from Pune, who prepared special Indian meals for us. My husband, being a vegetarian, was extremely pleased. My son enjoyed the kids club as he met a few english speaking kids. We booked a full board plan and balcony cabin but took yet another upgrade to include unlimited select beverages at all restaurants / decks, though we ended up using the deck 5 and deck 11 restaurants most of the time. Theater had a different show each night and was a great way to end each night. I wish the cruise is able to add a few diving excursions to its itinerary as we crossed almost 3 - 4 seas / ocean but could not dive anywhere. Read Less
Sail Date June 2018
We chose this cruise, because of the path it took and the timing for our travel needed to be in this specific window of time. The trip only included my husband and I. Our trip was Venice>Bari>Delos>Mykonos>Herkalion> ... Read More
We chose this cruise, because of the path it took and the timing for our travel needed to be in this specific window of time. The trip only included my husband and I. Our trip was Venice>Bari>Delos>Mykonos>Herkalion> Corfu>Dubrovnik>Venice. We opted for a room with a balcony, the aurea package which included unlimited*(select) drinks, a couples massage, access to Deck 13, preference seating during dinner with extended menu. We chose the excursions in Delos to explore the ruins, and our favorite excursion was the Dubrovnik cave snorkeling. On our own, we did wake boarding, parasailing and other water sports at a local place in Corfu. The staff was courteous and attentive. We had privacy when we needed but at times, it was difficult to find any seating when it was time to eat in the dining areas. We enjoyed the poolside area of the ship. Usually there was enough seating and Deck 13 was okay but exclusive. The massage at the spa was one of the best Ive ever had. We also had access to the sauna with the aurea package but did not use it as it was not coed and I did not wish to go sit alone and neither did my husband. There was a gym which looked pretty cool, but we did not use it. The entertainment on the ship, a dancey magic show, with singing. It was....sub par. Kind of silly, super cheesy and not really worth the time. Maybe those with children enjoyed it but as a couple of adults, we could take it or leave it. The casino, blah, not interested even with the tiny bit of allotted credits we had. Bingo was offered but seemed too expensive. We did choose to have our picture taken on one of the two formal nights. We really enjoyed getting dressed up and dancing. Our favorite thing to do after dinner was go listen to the lounge singer, who sang some in spanish, maybe they were Puerto Rican? They were fantastic. Also, listening to the piano being played in the other lounge area was nice. We danced and drank as much as we could. Then, we would get a couple of cappucinos or american coffees in the cafe area of the ship. We enjoyed our options at dinner. We were always at at the window area in the restaurant we ate dinner at every night. It was a really cool view but the sun gleaming in the window all day made this particular area very hot. The heat coming in combined with my husbands sea sickness, did not always make for an enjoyable meal. Most of our favorite foods were in the common eating areas where there was all you can eat pizza and sandwiches, and sweet treats. At one point, I had a little hint of a not so good time. I'll explain, I am very petite. I am under 5'0, therefore many times when seated, my feet dangle. Because of this, I often prefer to sit with my legs crossed in my chair, this is a habit and for comfort. I was sitting this way at dinner one night and the waiter told me to put my feet down. I was a little offended and embarrassed. Other than that, everything was WONDERFUL. Read Less
Sail Date June 2018
I surprised my wife with this cruise for our 10th anniversary after we talked about visiting Greece for this anniversary since last year. I chose this cruise based on the itinerary and the price for these great ports of call. The ports of ... Read More
I surprised my wife with this cruise for our 10th anniversary after we talked about visiting Greece for this anniversary since last year. I chose this cruise based on the itinerary and the price for these great ports of call. The ports of call did not disappoint at all, whether it was Bari (go down to Polignano a Mare for a little bit while at this port), Mykonos (absolutely spectacular), Heraklion, Crete (a solid stop but didn't have enough time there to explore outside the city to see more impressive Cretan sights), Corfu (nearly as spectacular as Mykonos), Dubrovnik (incredibly beautiful as well), and of course Venice (which is amazing)! When my wife and I reviewed the MSC shore excursions after booking the cruise, we were disappointed in their offerings and asked our travel agent for her advice on what else we could do. She recommended Viator and we were very happy with their tours. We planned our own excursions in Bari/Heraklion/Venice, and used Viator for excursions in the other three ports. Viator had more interesting and MUCH less expensive excursions than the cruise ship offered. As an example, we did the Achillieon Palace excursion in Corfu through Viator and it ended up as a private tour (it was supposed to be up to 10-12 people but the tour guide chose not to cancel even though only my wife and I were booked for that day). The similar MSC excursion cost ~$15/person more and was large groups of people crammed on buses. Do a little bit of homework ahead of time and you can have phenomenal experiences for a lot less than you would pay through the cruise ship. The MSC Lirica was "stretched" a few years ago which added additional cabins but, as far as we could tell, no meaningful additional common spaces. This leads to the ship feeling cramped at times, particularly during the one full day at sea. Just temper your expectations with this ship and know that it is an older ship and not laid out to comfortably accommodate all the passengers. The service on the ship was excellent, from our room steward to the servers in the restaurants. They were very attentive and willing to help with anything. Since this ship is more of a value ship, they try to do lots of upsells from the moment you walk onto the ship. Whether it is the all inclusive drink package or a water package or a soda package, be prepared for people plugging these packages throughout the entire cruise. Our stateroom package included 12 vouchers each (total 24) for any drinks throughout the cruise (excluding premium drinks) and we didn't need any additional vouchers or packages. If you like to enjoy multiple drinks a day then you'll probably want to get one of the other packages at some point during your cruise. Up on the pool deck, you'll notice a delicious looking gelato bar, but unless you've purchased at least the all-inclusive standard drink package, you can't get any of that gelato without paying extra. Dining was a bit of a let down on this cruise from our previous experiences (Norwegian & Carnival). The main dining room (we were assigned to L'Ippocampo) was hit or miss, with most meals being misses. Out of the 5 meals we ate in the dining room, only 2 were above average. In order to get a more premium meal, the staff offers a lobster package (€22/meal w/ glass of prosecco) or a T-bone package (€18/meal w/ glass of red wine); we didn't opt to pay for any of these premium meals. The buffet areas in Le Bistrot and La Pergola had okay food most of the time, with occasional above average food. The MSC website shows two specialty restaurants (Kaito Sushi & Jia Yao) on the Lirica but only Kaito exists on the ship. Kaito also becomes a Bar/Dance Club after hours. The Entertainment/Activities on the ship were average to below average. The main ship theatre entertainment each night was well below average. The performers tried their best but the stage is small and not configured well; one night, the gala night (when you would expect the performance to be at its best), my wife and I walked out 15 minutes in because the performance wasn't engaging or interesting at all (several other individuals had been walking out since shortly after the program began). The theatre itself is on the small size for the number of people on the ship and the chairs are old and make it feel as if you're sitting on the ground. They offer some activities throughout the day and night. We didn't participate in most of them, but the dance lessons late at night in the Blue Disco Lounge were fun and the instructors very engaged and lively. Overall my wife and I loved this cruise, not for the ship itself or for MSC, but because of the amazing ports we got to experience. We met people at our dining table that are now wonderful new friends that we look forward to seeing again soon and we had fantastic adventures at each port. If you are looking for a stellar itinerary at a great price, this is the cruise for you. If you look more for the ship experience and its activities, then this may not be the ship/cruise for you. Read Less
Sail Date June 2018
We arrived at the port at 11:00. There is a free shuttle at the port entrance to the ship. It is possible to walk, but it takes more than 10 minutes (no shadow on the way). Breakfasts 7 days the same types of dishes. With a ... Read More
We arrived at the port at 11:00. There is a free shuttle at the port entrance to the ship. It is possible to walk, but it takes more than 10 minutes (no shadow on the way). Breakfasts 7 days the same types of dishes. With a small change of taste of sweet yogurt or omelette. We sailed with MSC 4 times and 4 times with ROYAL CARRIBIEN. ROYAL CARRIBIEN has a better selection. At lunch there were 3 or 4 main courses called special dishes of the day. We ate dinner in a restaurant and not in an open buffet. There were small but very tasty portions. It was possible to order 2 entrees, 2 main courses and 2 desserts. But you'd better say it in advance to the waiter, so he'll order it all at once. A bottle of water in the restaurant cost 3.4 euros, a pint of beer for about 6 euros. In the bars of a liqueur about 6 euros. 1/3 beer 5.5 € You can have pizza in the open buffet until 2 am. 4 types of pizzas. Coffee, water and ice tea 24 hours. Juices (4 types) only at breakfast. In the morning there was also chocolate and hot milk. There is no cream cheese. A member benefits of 2 companies: In ROYAL CARRIBIEN after 3 cruises we received 100$ credit on board (for a cabin). And at MSC after 4 cruises are given a $ 50 discount with the next cruise booking. And it's also only special cruises. Cabin number 10030 was small. Entertainment/Activities: There were a lot of dancing lessons, we love to dance so we enjoyed. Shows were also good. Read Less
Sail Date May 2018
Trans Atlantic Inaugural Cruise Some things were good.The worst of many is when we arrived ion Miami and disbarked at our designated time.The luggage was still being taken off the ship.Their was almost a riiot and peolpe had planes to ... Read More
Trans Atlantic Inaugural Cruise Some things were good.The worst of many is when we arrived ion Miami and disbarked at our designated time.The luggage was still being taken off the ship.Their was almost a riiot and peolpe had planes to catch.No officers from the ship from their to tell us how long it would be before we could get our luggage.Never experienced anything like that before and we have been on over 50 cruises The food was bad.The ship is built for 7 day Caribbean sailings as their was not enough draw space for a 20 day cruise where you needed all typesf clothes as the first 11 days weather was cold and the last nine werein very warm climate.The shows were so so.No band,all music piped in.They did a good job with most of the shows and the costumes made the shows.With saying all of the above,sailing in warm climate for which the ship was built combined with the low prices should fill the ship Read Less
Sail Date December 2017
We choose this cruise due itinerary and price. I little hesitant in booking with MSC due to mostly bad reviews and decided to try anyway. My rating is based on comparable cruise lines we have been on: Carnival, Norwegian and Royal ... Read More
We choose this cruise due itinerary and price. I little hesitant in booking with MSC due to mostly bad reviews and decided to try anyway. My rating is based on comparable cruise lines we have been on: Carnival, Norwegian and Royal Caribbean. Ship is well kept and clean. Most passengers were Europeans with majority from France and Germany. We met people from Canada, Australia, Spain and Norway. Food is comparable with other cruise. Sometime tasty and other time bland. Good variety of food service. Veal and fish seem popular. Meat tends to be tough. Serving are small. A complementary 1 Liter bottle of water was given to us for lunches and dinners at the restaurants. Breakfast has free coffee, tea, water and juice. Buffet lunch and pizza and pasta is service every day in the buffet. Water, coffee and tea are free at the buffet, They will try to match passenger with same language. When we reserve the cruise, we were supposed to have been booked for early dinner and table for 2. That information was not forwarded to the ship by the agent at MSC/USA and were were assigned 2nd seating. We are able to change to 1st seating but share table. Embarkation too a long time, almost 2 hrs. Our information was checked 5 times before getting on board. We then go straight to our room where we picked up our key card. The card can be activated for charging on the ship with credit card in the machines at the reception area. They did try to sell drink packages but was not high pressure. We just told them we already booked drink packages and went on our way. Entertainment are all musical: Famous songs, opera, piano, Alice in wonderland theme and mixed with a little acrobatic. Stage is always the same. Low budget presentation. Shore excursions were well organized. Got our tickets the night before and the daily activity told us were to meet. We are give an assigned number (corresponding to the bus number) and escorted to the bus. There is an indoor pool and outdoor pool and are not crowded. There seemed to have plenty empty lounge chairs. Hot tubs tends to be crowded. There is an attendant who will ask people to leave if they stay too long and there are other people waiting. Water temp is not very hot. Overall, we enjoyed and would book again. Read Less
Sail Date September 2017
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