This is our 10 th cruise and first MSC we chose because of Split, Santorini and Venice and pricing. we had low expectations based on online reviews and we were impressed so much we will take another MSC in Carrebian in Decemeber 2019. Francisco, the restaurant Manager, Herman Fernandis, the Chef and all Waiters in restaurant provided excellent service to our group of 20. Chef cooked a special ...
Me and my friends decided to take a Mediterranean cruise, we’ve taken a few Caribbean’s ones, and this cruise was terrible only good thing was the itinerary. I was in a different room and right when I walked in it smelled like fumes, went to my friends room. The floor was filthy, so we went straight to guest services, they did not care at all, throughout the duration we complained multiple times ...
I have been on numerous cruises With various cruiselines over the years but I have never been on a cruise as BAD as this! Dirty cabin, dirty food halls, overcrowding, rude staff, the list goes on! Spend your well earned cash on a more reputable company because MSC falls way beyond poor value. I shouldn’t have to ask for a clean cabin, I shouldn’t have to ask for for clean linen, cutlery and ...
American Airlines Cruise recommend this cruise and for that they will never get my business again. I have been on numerous cruises Carnival, Princess, NCL & Celebrity and I would pick any of these any day.
We booked an Aura Suite because we wanted this to be a trip to be first class, but we got 3rdclass besides the private sunning area. We were suppose to get priority embarking and ...
We have travelled with MSC many times and have always been satisfied, however, when the service model changed recently it seems so has our opinion. The embarkation process was a complete joke, keeping people outside the terminal for hours in the blazing sun pushing heavy suitcases. From then on it went one way, down! As we had no choice but to pay the service charge we expected the service to be ...
MSC were well priced and fitted in with the area we wanted to visit at the times we wanted to visit.
The destinations were all fantastic and, without young children, this cruise would have been good...
Problem is.....the kids club timetables aren't really co-operative with the already limited time on the destinations...
IF YOU HAVE CHILDREN, AND WANT TO USE THE KIDS CLUB, ENSURE YOU BOOK ...
Embarkation was a horrible experience, 2 hours under the hot sun, no place to sit and no shade. The overall attitude of the staff,RUDE. The cabin had mold in the tub, the sheets were not changed the entire week. The food variety was very limited and almost the same thing all the time, the quality was mediocre. The service, non existent, the tables were always full of dirty dishes and most of ...
We were guided by our Cruise company to book this one as it fitted the dates and they said it was a good itinerary and lovely ship.
The departure city, Venice is breath taking and it is worth spending time having a look around or booking an extra night before or after, but be careful where you stay as lugging suitcases around Venice over bridges is not easy.
The Ship, looked nice until you ...
We choose this cruise due to travel dates and destinations.
However if I’d known the minimal standard of this ship I would of seemed alternative options.
On embarking it was chaos it clearly states on boarding papers that it commences at 11.30am. However didn’t get on board till 2.30pm. No crew took charge provided any updates.
On board it clearly states where smoking is allowed and ...
This was my second msc cruise along with my wife and two boys (14,11) and it did not disappoint. Yes most people on the ship are european which i dont mind cause i am fluent in italian and spanish, yes many people smoke, yes people cut the lines but for an american if you can get passed this you will find that most people will go out of their way to help you or provide service to you! Probably ...