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19 MSC Cruises MSC Divina Singles Cruise Reviews

Like many onboard, we booked this cruise because of the ridiculously low price for a 5 day trip. 1. We flew into the area and stayed at the Ramada by the cruise port the night before embarkation, a pretty good option since they have a ... Read More
Like many onboard, we booked this cruise because of the ridiculously low price for a 5 day trip. 1. We flew into the area and stayed at the Ramada by the cruise port the night before embarkation, a pretty good option since they have a great indoor pool and they are close to the port. Shuttle was $10 pp, so we decided to take a Lyft to the ship for $14 instead. 2. Embarkation was a nightmare and the worst part of the cruise. Not the ship's fault, but security was letting 20 people at a time in the building for check-in and the line outside (in the heat and sun) was 1 1/2 hours long. The bottleneck was the escalator to the check-in area and security held up the line forever for no good reason. Once we made it to the MSC controlled space, we were through in less than 10 minutes. They were very apologetic, but there was nothing different they could have done. 3. Since we were late boarding, our cabin was ready and that was a blessing in that we could drop off our bags and head to the buffet for something to eat. By now, it's 3:30pm, and the drill is at 4:15, so grab a plate and fill it before food service was shut down. Not really a problem, but then we had to hurry back to the cabin to get our life jackets (not expecting that) and make our way to our station. Drill was typical but included donning the jackets which took a little longer. Still not a big deal. 4. Cabin. We booked 12259, outside starboard side. It was spacious enough, with the usual balcony including 2 chairs and a small table. More than sufficient for our needs, and an enjoyable place to spend sea days and some port time. We could have used a few more shelves, but for 5 days it was perfect for our needs. The shower is a little strange. It's like a plexiglass clamshell, with both sides opening out for pretty easy entry, but the one door opened onto the toilet and could present a real problem for someone with balance or mobility issues. I doubt it would shatter, but you could slam that door into the toilet and cause some damage to the shower, and to the occupant. There was shampoo and body wash (biodegradable) in the shower, and both were pleasant to use. The bed was relatively hard, but that's my preference, and the king configuration had no sign of the usual crack between the mattresses! All in all, one of the more comfortable I have occupied. We had a pull-out sofa in the room, which was nice for sitting in the morning and evening, although we didn't use the bed itself. There is a refrigerator that is a decent size. We were able to put in a few things without removing the pricey items inside. Our cabin was about as far aft as you could go, and that was convenient to the dining room, but a 1,000 foot walk to the theater. The exercise was well received! Our cabin steward, Be, yes that's his name, was one of the best we have ever had. I never saw him without a smile and a laugh, and he kept the cabin pristine. We had a few conversations and a discussion about his home on Madagascar. He really added to our enjoyment on the trip. 5. Dining. We were assigned to early seating at the Black Crab. Dinner was at 6pm, and didn't really interfere with our port times, since it was dark by then. We had a table for 6 and were blessed with great table mates. Dinner was generally exceptional, with at least one miss. The grouper, tornedos of beef, parmesan were all restaurant quality and really enjoyable. There were some strange sides (whole roasted okra?) but in general as good as we found on the other major lines. I did have a bad meal one evening, but they swapped it out for the NY strip and that was fine. We generally ate in the dining room for lunch if it was open, and the food was some of the best on the cruise. We had the buffet on embarkation day and on both port days, and it was a typical shipboard buffet. The pizza was excellent, and there was ethnic (Indian) food at one station. Generally the pasta was good, but the food was better in the dining room. I also ate breakfast in the dining room most morning while the queen slept in, and it was very good. I heard people commenting about the zoo in the buffet, so it was nice to sit in a quiet environment with fresh, hot food and converse with other early risers. Quality was very good. 6. Specialty restaurant. We ate one meal (complimentary) in the steak house. It was very much like a high-end ala carte steakhouse experience on land. We both had the filet, which was well prepared and delicious, but the meal included only 1 side and a dessert. A salad would have been nice, but we didn't feel it was worth the price. However, the dessert made up for it! We both had the chocolate molten cake and it was very close to the best thing I have ever eaten in my life! Moist chocolate cake with a volcano of dark fudge erupting from the center alongside a large scoop of vanilla bean ice cream! In retrospect, we should have made reservations again just for the dessert! The fixed board meal is $47 per person and includes the side and dessert. No additional tips required, but drinks and other sides are not included and are a little expensive. We did get a bottle of Pelligrino to start the meal however. I think this is on a par with other cruise lines, but we still have a problem spending $100 when the food in the dining room is this good. 7. Entertainment. There was a production show every night of the cruise. This was a total surprise, but we didn't really miss the usual assortment of magicians, jugglers and comedians. The quality of the shows was 5 stars. Sometimes there was very little story in them, but the dancing, singing, costumes and general choreography were amazing! There were a lot of acrobatics in the shows, and some were Cirque quality. The energy level was off the charts and they were able to bring in audience participation at every show. We never missed one, and thoroughly enjoyed each and every performance and performer. On Italian night we were treated to the lead singers and they added an amazing tenor and contra-soprano that brought the house down. On our previous sailings with MSC, the entertainment was generally excellent, but this was a whole new level of quality and represented the best of our 75+ cruises. 8. The Divina. We were concerned that this was an 8 year old ship, but we shouldn't have been. She is beautiful and well laid out. The public spaces are extraordinary, and the pool areas really beautiful. Never a problem finding a deck chair or a bartender. They show movies on the deck and the screen is huge and bright and the sound system is stadium quality. The dining areas are beautiful and well-appointed, although a little tight getting around tables at meal time. I would never have guessed her age, and the level of maintenance was better than most cruises we have experienced. Casino, shopping and public areas were well designed and maintained, giving a level of luxury to the ship. We would not hesitate to sail on her again, and are now considering booking on one of the new mega-ships. 9. The crew. Our cruise director, whose name escapes me for some reason, was very professional and qualified. I called her the German Amazon - she was tall and liked to pile her hair up! I have no idea how many languages she spoke, but they were all accentless as far as I could tell. Every staff member we met was courteous and friendly, and as usual the dining room staff was exceptional. I've already mentioned our cabin steward, but I was greeted warmly by every other steward I passed in the hall. The captain was extremely approachable and we had a number of one-on-one conversations with him. His English was excellent, and he also speaks 6 languages - 5 fluently. He is from Sorrento, and we had a nice conversation about a little town an hour from there where we both had vacationed! Talk about a small world. Although the crew was the usual foreign mix and the officers were from all over, English was spoken by everyone and communication was never a problem. I would also rate the crew at 5 stars. 10. Ports. We only had 2 stops, Costa Maya and Ocean Cay. Costa Maya is a typical cruise built port with the ubiquitous shops, restaurants and bars. There are nice beaches here, but it's not really Mexico, but a cruise-themed version of it. Not our favorite port, but certainly not the worst either. Ocean Cay. We were the third MSC ship to dock at Ocean Cay, and there is still quite a bit of construction going on, although it did not impact our enjoyment of the island. There are a number of beaches, including a private one for Yacht Club passengers, and a family beach that seemed to attract the kiddos. We found a nice quiet area for ourselves, and had pre-rented an umbrella for $10 that was plenty big for the 2 of us. They had spaced "food trucks" around the island that served burgers, hot dogs and pasta salad. There were 3 I believe and all had the same menu. There was also a large buffet area in the center of the island with plenty of seating. The food was typical buffet, but cooked on the ship and brought ashore, so it did affect the quality and temperature of the offerings. The worst food of the cruise, but you could have walked back on to the ship for food at any time, so a small issue. Lots of bars, same prices as the ship and drink packages worked here also. The beach was white sand and beautiful. The water was crystal clear and Caribbean Blue, and 4 feet deep from the shore to the sand bar - at which point it dropped to 12 feet. That allowed for a lot of different water activities, and people were taking advantage of it. Most of the beaches surrounded a lagoon, and there was snorkeling off the ocean side with some small coral reefs available. We really enjoyed the stop here and MSC had done a great job of creating their own tropical paradise. 11. Passengers. I don't have an actual count, but I would guess the mix of passengers to be about 50% Americans, with a large mix of South American / Hispanic and a smaller number of Europeans. You definitely heard a lot of Spanish, but MSC is popular with a European crowd and the number of people who flew in for a 5 day cruise was amazing! I assume they spent time in Florida also, but we met a number of folks who were there just for the Divina. There were approximately 100 pre-school aged children on the ship. Most were in the camps and we never really saw much of them. They would arrive for the shows and watch politely and then march out together afterward. One evening we had a pre-show of the kids singing for about 15 minutes, and it was delightful! The camp counselors were in costume almost every time we saw them and the kids seemed to be having a great time. 12. Weather. We had really good weather most of the trip. There was some rain in Costa Maya, but generally lots of sun and warm temps - highs in the upper 70's and low 80's. Generally the seas were mild, although 2 of our dinner mates complained of movement. We never really felt anything, except walking down the corridor on occasion, and none of the shows were impacted. 13. Disembarkation. Here we go again. We were actually called for disembarkation at the exact time indicated on the colored luggage tags. Luggage had to be out by 2AM, and was gone by the time we went to breakfast at7. We left for the gangway on schedule, got off the ship, then entered the terminal under the control of the port again. A nightmare. Again, they were letting 20 people at a time go down to the customs/baggage area and the line in the corridor was 2 hours long. No reason for this. For some reason an officer took pity on us (we were at the end of the line) and escorted us to the elevator and straight down to baggage! I don't know why, but I would have married her if I wasn't already spoken for! We expected a crowd in baggage, but there was hardly anyone there! I have no idea why they limited the lines to the escalator. Anticipating and easy trip through the Global Entry kiosks, we were dismayed to find there were none. There were also 5 border agents processing 4,000 passports at the end of the queue. This is the worst process by a port we have ever encountered. It would give me serious pause about every sailing out of Miami again. 14. Cruise Critic Meet and Mingle. Since this is a CC review, I feel it incumbent on me to describe the M&M. We have been to a lot of them, and usually they are ok, but a little disorganized with a smattering of crew (usually the cruise director and some staff) and a few snacks and beverages in a too-small venue. We still go, but about 1/2 of them have been disappointing. MSC is trying to build business and sees CC as a major part of this strategy. We were placed into one of the largest lounges on the ship, there was a CC cake baked especially for the occasion, and every single staff officer was there - including the captain! Hors d'oeuvres were excellent and a variety of drinks prepared at the bar were available. Introductions were made and then the captain made an attempt to engage with every person in the room. More than that, he was very interested in our opinion of the ship, our previous sailings with both MSC and other lines, and actually took notes of our comments. I have to say it was the best M&M I have ever attended, and I strongly suggest all of my fellow CC members do so also! Read Less
Sail Date January 2020
Well firstly the on board entertainment/activities was very poor from the last cruise I was on...the entertainment does not last long for people who don't do excursions...I got very bored on the ship...there is it enough music and ... Read More
Well firstly the on board entertainment/activities was very poor from the last cruise I was on...the entertainment does not last long for people who don't do excursions...I got very bored on the ship...there is it enough music and dancing at the pool area....some scheduledscheduled activities didnt even take place...the entertainmet staff is not engaging enough... The casino system is very bad with the ticket system ...one would think that money would be loaded onto your card..and like myself who was could unaware lost 60 euros cause i didnt print a ticket....and the casino couldn't even tell me who then took the ticket out of the machine ...I'm sure the casino staff are very aware of this over site and has collected many unclaimed tickets for them selfs...this ship is just about marketing on board to make me money off passsagers and less worried about the passengers enjoyment....the rule that all passangers sharing the all inclusive drinks package is a total indecation of this...my cabin partner was not a drinker so why do both need to make the purchase, I find that totaly unaceptable and gready of MSC to make more money... .other than that the ship itself is very good and the food is great.....and the lack of staff understandings English is not a good thing Read Less
Sail Date April 2018
I only went on this cruise as part of a Singles Meetup group with 94 passengers going. Went to the Special Needs counter in the embarkation area of the terminal at the Port of Miami. Submitted my forms and received my ID card. Was never ... Read More
I only went on this cruise as part of a Singles Meetup group with 94 passengers going. Went to the Special Needs counter in the embarkation area of the terminal at the Port of Miami. Submitted my forms and received my ID card. Was never told to go to the Reception Desk on Deck 5 on board to insert my ID card into a card reader to give them my credit card details. I did not find this out until the end of the cruise when I got my invoice under my cabin door on disembarkation morning showing a cash payment due! This is the first I have ever heard of this procedure from MSC. All my other cruises asked for my credit card details at the embarkation counter before heading onto the ship. I immediately go check out my cabin on Deck 13. First impression was "Wow, this is a small cabin with a small balcony!" The cabin was only 148 square feet, which is quite small for a balcony cabin. The balcony was like 3 X 6! Good thing I booked this cabin as a single occupancy cabin at the 180% rate, because there is no way that two people could stay comfortably in this size cabin. I took up all the drawers. The drawers were so tiny that I had to roll my folded shirts up in order to get them in there! I then proceeded to the buffet on Deck 14. I put several entrees onto my plate. Tried one entree and it was practically cold. Tried the second one and that was cold, too. Must have tried at least six different entrees and they were all cold. Did not get my checked luggage into my cabin until 5:30pm for a 7:00pm sailing time when I boarded the ship at 1:45pm. Went to the Pantheon Theater first, then the second seating dinner with my Meetup group. Upon returning to my cabin that night my sheets were not turned down! Since I had paid the single occupancy rate at 180%, I got a $50.00 shipboard credit, but only 12 drink vouchers, since I had the Fantastica category cabin. I complained to the Reception Desk on the second day that I should have received 24 drink vouchers and not 12 because I had paid the single occupancy rate at 180%, which is like paying for two people. The lady said I paid for one person and would not give me the other 12 drink vouchers, even though she could see in the system that I got a $50.00 shipboard credit per cabin based on two paying passengers. I had also complained that my sheets were not turned down the first night and that I did see my cabin steward the following morning and that he was so overwhelmed and was sorry about it. I did not see either a water boy or a bus boy for our table in the main dining room. I had to ask for refills of water several times throughout the night. I asked for ice for my water and was given a soup bowl full of ice for the table. Everything was served lukewarm and tasted bland and dry. One night I ordered steak to be cooked medium. It came well done. Sent it back and it came in rare the second and third times. The fourth time it came medium! The bread rolls were soft, no hard crust and nothing impressive and the same rolls for seven nights. Every day at the buffet the food was served cold. Even a whole veal roast that just came out of the oven was cold and I asked the carver why and he checked the oven and said the temperature was turned off. Most of the desserts were the same every day during the cruise. All five whirlpools on the ship were not 37C or 98 degrees F! It was lukewarm and the pool attendant said it was because of the wind. Seriously? One side of the casino was for smoking and also one side of the Garden Pool on Deck 15 was for smoking as well. I found out from the Reception Desk that 50% of the passengers on this cruise were Americans and the other 50% came from 57 different countries. There were also about 300 children on board this Halloween cruise. I guess the parents took these children out of school to go on this cruise. The dining room menus were in multiple languages. The elevators had no directories posted inside to show where the different public rooms were and on which deck it was located on. The only good things that I could say about this ship was that the Divina was a beautiful ship and also that the shows in the Pantheon Theater were great. They were full production style shows every night with talented singers and dancers. However, there were some Italian songs sung opera style. There were no special effects during these shows and no real "wow" factor like the way Royal Caribbean puts on a show. Overall, this is really a European cruise line that does not really cater to the American market. None of the cruise staff really went out of their way to please and pamper their passengers. If you are looking for gourmet food, not "diner quality" food and exceptional service, go with either Princess or Celebrity Cruises. Read Less
Sail Date October 2017
I loved everything about the cruise with the exception of the announcements repeated in six different languages and most of the songs in the shows were in Italian. Another issue I had was the pool towels were in the room and I missed out ... Read More
I loved everything about the cruise with the exception of the announcements repeated in six different languages and most of the songs in the shows were in Italian. Another issue I had was the pool towels were in the room and I missed out going into the pool/hot tubs because I didn’t want to go back to the room just to get a towel. Yet another issue that was VERY strange was that they didn’t “link” your credit card to your ship pass and you had to go to the Cruise Card Activation Points to register your credit card. The embarkation was very smooth and didn’t take long once they let you into the building – we (myself and my sister) got to the pier early because the shuttle from our hotel only had one ride to the pier at 8:30 am. Once you were on the ship you were able to hit the buffet and walk around the ship. The food was exceptional – especially the pizza! I didn’t hear any announcements when our cabin was ready and only found the room was ready when I gave up pulling my carry-on luggage and I went to the storage area that holds the items until your room is ready – the attendant said I should go check my room to see if it was ready and it was ready. We were very fortunate to be seated at a 6 person table near the window – 2 of the group didn’t show up at the dinner all week. Unfortunately the table next to us had 7 people and when I asked if 2 of the 7 could sit with us I was told they have to keep the seats open in case the people assigned showed up for the early dinner. I think it was a bad situation on both the cruise line and the couple to leave those 2 seats unused when the other table was so full. Our wait staff was very entertaining. Our tablemates, Jane and Ruben, were exceptional to dine with all week. The ship is so beautiful and different from the other cruise lines I’ve been on. I loved the shiny crystal look on the stairs. We had a balcony stateroom that was amazing and the room steward kept the room very clean. We had a change in our Itinerary due to Hurricane Irma and we did the following excursions: Negril Beach Experience & Rick’s Café Cliff divers in Montego Bay, Jamaica; Reef & Wreck Snorkel in Grand Cayman, West Indies; Catamaran Sail & Snorkel in Costa Maya, Mexico. Negril Beach Experience & Rick’s Café Cliff divers in Montego Bay, Jamaica – This was a very long bus ride to Negril Beach – the beach was so full of seaweed that we didn’t go near the water. We went to the Margaretville restaurant for lunch – food was good but the portion was very small and I was still hungry. Next was Rich’s Café to watch the divers – this was a waste as the wait for the person to go on the high dive was very long! Of course we had to make a stop in a souvenir shop for twenty minutes – again a waste of time! We got stuck in so much traffic that we got back to the boat 30 minutes late. There wasn’t any time to go to the Diamond Exchange for me to get my charm for the charm bracelet. Reef & Wreck Snorkel in Grand Cayman, West Indies – this was a great snorkel trip JC and Diana were very informative about the sites that we were going to snorkel at. I loved seeing the sunken Coast Guard boat and visiting the Cheeseburger site. Catamaran Sail & Snorkel in Costa Maya, Mexico – This was one of the best snorkel trips I’ve been on – Michele was my group leader and she used my underwater camera to take awesome video and pictures. My sister went with the beginner’s group and said she loved her guide (can’t remember his name) and she stayed in the water for whole time – she usually only lasts about a couple of minutes before she doesn’t like the mask. We purchased the Thermal Cruise Pass for the week and loved going into the sauna and steam room – sure wished there was a hot tub in this Adults Only area. The shows were very nice with the exception of songs in Italian. We also did Bingo two times and had fun with the Bingo boys (every time a B number was called the Bingo boys came and did something funny). We also took the dance lesson to learn to dance to Thriller at the Halloween party – this was awesome and I had so much fun doing this dance. We also attended the Captain’s Welcome Back party as my sister had already taken this cruise in March of this year. Of course we attended the Cruise Critic’s party and it was the most impression party I’ve been on (I’ve done both NCL and RCL) – they had drinks, appetizers, a fabulous cake and I received a beautiful photo of the party. Getting off the ship was not as easy as getting on because we weren’t told where to get our RED 2 luggage – we stopped at the first conveyor belt and only saw purple tags and thought it was strange. Then somebody said that the RED 2 luggage was way down the end. In the meantime the line was very long to get through customs and we couldn’t find a porter to help us with our luggage. MSC needs to have more porters! Overall, I think MSC did a great job and would go back on a MSC cruise in the future! Read Less
Sail Date October 2017
The price for this cruise was fantastic. the ship is beautiful and has some great entertainment and the black and white club was fantastic. the jazz club we did not see much but looked nice. the piano bar was situated ... Read More
The price for this cruise was fantastic. the ship is beautiful and has some great entertainment and the black and white club was fantastic. the jazz club we did not see much but looked nice. the piano bar was situated different from other piano bars in that there were no seats in front of the piano and you could smell the smoke from the casino which made it almost impossible to go there. T the service in the buffet is spotty and not very quick i saw officers cleaning up the plates while the servers just watched. if the msc had the service of the other bigger cruislines they would be worth going many times but their service is not good. i had good meals but some in my party said the food was very spotty after a few days otherwise on the night of the meals they said only good things about the food. i will wait a few years until they get their act together even though i know they have alot of hip c oming out in the next fewsyears service is very important tome. I WAS UPSET THAT THEY DID NOT HAVE LOBSTER NIGHT EVEN THOUGH I AM NOT MUCH OF A LOBSTER Person. the cabin we had was very good and the aft balcony is super because i took my naps out there. Read Less
Sail Date October 2017
I choose this cruise because of the reviews. But my experience was very different. I am a cruiser , and i was very disappointed with this cruise. The food at the buffet was cold; they ran out of utensils, plates, cups and a place to sit ... Read More
I choose this cruise because of the reviews. But my experience was very different. I am a cruiser , and i was very disappointed with this cruise. The food at the buffet was cold; they ran out of utensils, plates, cups and a place to sit whenever the ship was on sea. In the dinning room the menu was not that great. In the Black and White lounge it had a musty odor. The thing that I enjoyed was the entertainment, especially the white night- that to me was the best thing on the ship. I speak English and on the tour they place me with a group that speak French only. I was very disappointed. The tour guide apologize to my sister and I I had a balcony but sitting on the balcony you could not see the ocean. In the cabin they forgot to clean out the previous cruiser baby clothes from the draw. I will not be going back on MSC cruise again even if they offered a free cruise. Sorry I enjoy cruising. Read Less
Sail Date July 2017
I had read about this cruise liner and wanted to experience it for myself. The MSC Divina is truly a beautiful ship and the Atrium is the most beautiful one I've ever seen. Very nice ship to walk around in and experience. The ... Read More
I had read about this cruise liner and wanted to experience it for myself. The MSC Divina is truly a beautiful ship and the Atrium is the most beautiful one I've ever seen. Very nice ship to walk around in and experience. The lounges aboard the ship are truly beautiful and the Dinners were excellent. My only complaint is that the boat is so huge and it holds so many people, there tends to be crowds in the mornings and afternoons at the food areas and somewhat hard to find a table at times. Also, the two pools is somewhat small to handle to many people that you really need to wait at times to get in to enjoy it. Overall, the ship is beautiful and definitely worth taking, you will enjoy yourself very much. I would give this Cruise ship a solid B/B+ and would maybe cruise it again. Read Less
Sail Date July 2017
I enjoyed my short cruise on Divina. There were many more kids on the ship this time, but that's what happens this time of the year. Pool staff did not consistently enforce no kids allowed iin the adults only area. All pools ... Read More
I enjoyed my short cruise on Divina. There were many more kids on the ship this time, but that's what happens this time of the year. Pool staff did not consistently enforce no kids allowed iin the adults only area. All pools were open late into the night. This was a great change, as the evenings were hot and the pools were a great place to cool off. There were a lot of kids in the pools at night, but at least the parents were there to supervise them. I bought the 18 drink vouchers. It's better to buy them onliine before you board to avoid the service charge. Although you can usee them to buy everything from alcoholic beverages to specialty coffess and gelato, I did not use all of my vouchers on the short cruise. I wish that I could have bought the 12 voucher package. The best bartenders tend to work midday. Some the bartenders at the poolside bar were slow and not very experienced. They could not make some of the drinks in the bar menu. All in all, it was still a great way to relax over a long weekend. Read Less
Sail Date July 2017
Wanted to try a different cruise line and the rates were very good! They honored my elite status from Princess and their highest level Black. Almost everyday I got some sort of perk. Even a 10 inch long chocolate model of the ship. ... Read More
Wanted to try a different cruise line and the rates were very good! They honored my elite status from Princess and their highest level Black. Almost everyday I got some sort of perk. Even a 10 inch long chocolate model of the ship. Most of the passengers were European and didn't speak English. I was a solo traveler and only speak English, so I didn't have many people to talk to. The buffet was usually very crowded and most often the food wasn't that fresh. There was plenty of pizza available , but no where to sit. I did like their beverage stations where you always had coffee, tea etc serve yourself. The MDR food was average and the wait staff were friendly, but a bit unorganized. There were 7 of us at the table, usually and our meals rarely came out anywhere close to each others. We tried to be polite and wait for everyone's meals to arrive before we started to eat. They needed more pool police. The daily schedule said that towels would be picked up after 45 minutes, but i saw no one doing that. Every single lounge had towels, books shoes etc on them and they were not all in the pools. I had the Fantastica experience and my balcony cabin was great, Almost the size of the mini suites on Princess. My cabin steward Edy, was outstanding. My last two trips on Princess the stewards were exhausted and stressed. The ship is lovely, but way too crowded Read Less
Sail Date January 2017
The MSC Divina cruise ship Carribean 7 day cruise from 29.10.2016. - 05.11.2016. en route Miami - Ocho Rios (Jamaica) - Georgetown (Cayman islands) - Cozumel (Mexico) - Nassau (Bahamas) was very nice and amazing. Very friendly staff, ... Read More
The MSC Divina cruise ship Carribean 7 day cruise from 29.10.2016. - 05.11.2016. en route Miami - Ocho Rios (Jamaica) - Georgetown (Cayman islands) - Cozumel (Mexico) - Nassau (Bahamas) was very nice and amazing. Very friendly staff, nice people around. The attractions, polls, excursion from ship cruise office was very nice. The entertainment activities was excellent. The karaoke activities with leading entertainment person Zyni Diana from Columbia and her team was fantastic. Very liked the work of international team, their attitude to passengers needs and wishes. The restaurants and meals on ship was very nice. Liked swimming in all ship swimming pools, use of Jacuzzi was very relaxing. The ship was nice sport facilities with good training possibilities. Liked the gym and used it regularly. Liked the buffet cafe and possibility always have the drinking water there, that in hot and humid Caribbean climate is very important. Liked everything, the additional things like helipad and alpinism climbing wall on ship would be nice to see in the future. Read Less
Sail Date October 2016
Wanting a one week cruise in the Caribbean, a friend and I found MSC Divina through our travel agent. Price was excellent for two balcony cabins - solo rate only $1212. We had cabins on Cupido Deck 13 with Juliet balconies which are ... Read More
Wanting a one week cruise in the Caribbean, a friend and I found MSC Divina through our travel agent. Price was excellent for two balcony cabins - solo rate only $1212. We had cabins on Cupido Deck 13 with Juliet balconies which are small but with a lovely view at the stern of the ship. One deck above was direct access to the buffet, two decks up was the infinity pool. Everything about the Divina was great. It is a beautiful ship with very good food. Staff was polite and always smiling. We purchased the specialty dining package which included one dinner at the Galaxy Restaurant on Deck 16, where we sailed at sunset and enjoyed both the grand view and wonderful selection of food. The Eataly Steakhouse was the second dining place. It does not look like a steakhouse, with plastic chairs, paper napkins and a view of the side of the lifeboats. Food was average, but the atmosphere left a lot to be desired. The dining package was $45, and for another $5 you could add their specialty pizza restaurant. Well worth the charge! Neither my friend nor I wanted a huge pizza, and the waiter suggested we use one coupon and select half of the pizza with each of our favorites, then return the next evening and have our second pizza split for our favorite toppings. Entertainment was wonderful as well. Wine package was inexpensive when ordered ahead of time on line. Best way to go! This first time with MSC will not be the last! Read Less
Sail Date August 2016
I and my son took that cruise starting July 2nd, ending July 5th, departing from Port of Miami, cruising to Port Canaveral and Nassau, Bahamas, returning to Miami. The good thing about the cruise was that I bought an inside cabin and they ... Read More
I and my son took that cruise starting July 2nd, ending July 5th, departing from Port of Miami, cruising to Port Canaveral and Nassau, Bahamas, returning to Miami. The good thing about the cruise was that I bought an inside cabin and they put us at a balcony cabin at the 11th deck. First they do not informed us the time we are allowed to embark. Only the time of the ship departure. Later we learned that we could have embarked from noon and the restaurants would open at 2:30PM. We embarked at 4:00PM and the ship would depart at 7:00PM on the dot. The ship is enormous with a length of more than 1,000 feet with 16 decks and capacity for more than 4,000 passengers and 1,400 crew members. Due to the crowd filling anytime the food deck on the 14th floor it was difficult to serve with calm and expect to stay some time at the lines. It was hard to serve with quiet and calm and everyone seemed to be in a hurry. The waste of food is very huge. The ship is luxurious with several restaurants. Be prepared for lunch and dinner in the scheduled hours of your shift, because the delays are not well received by the crew. The ship has a good casino and a marvelous and enormous theater with very good presentations every night. Now the bad things with the cruise: Most of the passengers without any education that do not respect the right of others; the water at the pools are discomfortable and very hot; very tight schedules for everything on board with no options; very few options for beverage with no payment, for instance, you will only get free orange juice at lunch hours at the 14th deck. At other times you have to pay for everything besides coffee, milk, water and tea. The disembarkation time was very tight as we have to let the cabin exactly at up to 7:00AM. Due to that, and the hurry, the worst happened. I missed my small light gray belly pouch with 1,200 dollars inside all in 20 dollar bill on the bed, inside the cabin. As soon as I discovered the loss, after disembarking, I came back to the port and asked for assistance from a MSC representative at the ship exit, at 9:00AM, indicating my cabin 11206, but she reported that nothing was found. I don't understand how they can take a small bag with money, closed, with two zippers and haven't delivered it to the lost and found department. I've claimed to the MSC Cruises and the Cruises Direct by email and phone, without any positive result. Unfortunately I do not recommend these cruises to middle-aged people. The maid who was in charge of my cabin was the only person who had access to it after my departure at 7:00AM. So that cruise was very unfortunate to me, a true nightmare. Read Less
Sail Date July 2016
Traveled with 4 other ladies (age from 20 - 60) Live in West Palm Beach so the drive to the port was not bad at all Cabins were comfortable and kept very clean and looked after Dining had a great food selection and food was very ... Read More
Traveled with 4 other ladies (age from 20 - 60) Live in West Palm Beach so the drive to the port was not bad at all Cabins were comfortable and kept very clean and looked after Dining had a great food selection and food was very tasty. Not over the top portions but still enough to fill you up which was great because the buffet had lots and lots of selection to choose from. Entertainment was the best I have seen on any cruise ships (I have done around 20 cruises in my time) If you are wanting vulgar and dirty comics do not go on this ship. Service was very good. Only went on one shore excursion and it was ok. . . . it was a catamaran and snorkel and beach venue. It was all good except for the snorkeling area which was nothing great. But the rest was great. Never been on MSC liner but WILL be back next year on same liner. This is not for singles looking for singles. But singles just wanting R&R will love it. Read Less
Sail Date May 2016
I was on a 17 day transatlantic and as an avid cruiser, this was by far, the worst experience of my life...the first and last on MSC. MSC, take a page from your top two competitors...you have a long way to go. The Pros: gorgeous ship, ... Read More
I was on a 17 day transatlantic and as an avid cruiser, this was by far, the worst experience of my life...the first and last on MSC. MSC, take a page from your top two competitors...you have a long way to go. The Pros: gorgeous ship, interior nicely decorated, lots of places to hid and bars. Food was better than good. A handful of staff were nice - meat carver, cigar lounge bar attendants, room steward, etc. The Cons: The employees on board the ship are the same ones to check you in thus creating a nightmare during embarkation. The list is so long that I am only going to point out a few. Shows were awful, IMO. Management extremely rude especially guest services who made you feel like you were worse than the floor they walked on. Two officers at the front desk - the supposed immigration officer and the other one with the goatee - are the two worst I had experience with. Lying and making false claims to me as well as not taking responsibility for their lies is the expected norm (wish I could post their pictures here so future cruisers will be aware). The supposed last white party was a joke. Singers started, then 30 minutes later, they left with no information only to return two hours later. Another experience, I ordered a drink from a server and she told me that it is on the other side and for me to go get it myself. I ordered an "orange drink in a can" with a glass of ice from another server, she bought me a cup of orange juice and a glass of ice. So I said I ordered a can of orange drink not orange juice and she got angry with me for asking the question. Bathroom in cabin smelled like urine was leaking...after repeated request, problem not resolved so smelled like I was in an outhouse throughout those 17 days. My experience was so bad that I was packed and ready to leave right after St. Thomas and when we ported in San Juan but I wasn't going to let them run me off. Instead, I didn't spend one dime. This was my first experience and certainly my last. For those who have had a great experience, you are one of the lucky few. I know on this particular cruise, the list of dissatisfied customers is one long list. Read Less
Sail Date October 2015
I booked this cruise SPECIFICALLY to visit Bermuda. As we sailed from New York we were given the bad news that we would not be going to Bermuda because of bad weather. However, one person whilst booking the cruise with an agent, was told ... Read More
I booked this cruise SPECIFICALLY to visit Bermuda. As we sailed from New York we were given the bad news that we would not be going to Bermuda because of bad weather. However, one person whilst booking the cruise with an agent, was told that Bermuda would probably be missed. another was told by a crew member that it would probably be missed and a lady due to board in Bermuda was told 2 days before she would have to fly to New York at her own expense!! We were given no compensation, not even port dues etc which is usual for a missed port. We did have extra time in Ponta Delgado and Lisbon but I was not interested in them!! The ship itself was very nicely presented. I ate in the dining room in the evening and the food and service were good as were my table companions. I cruise alone and I am diabetic and there is always little choice of desserts so I ended up with sorbet most of the time. I ate breakfast and lunch in the buffet where the food was good with plenty of choice apart from the cakes, of course. The sugar free option was sponge, shaving foam, sponge and a bit of fruit on top, sometimes white, pink or green but always kept under the counter like a dirty secret!! I refused it each day after the first day, one bite was enough, disgusting!! I rarely go to the entertainment in the evening, the Beatles tribute was good but the flamenco a bit silly, the rest was mostly classical or opera which I don't like. I love quizzes and they were good, we had a good team and won several or were second. Overall I enjoyed it, enough sunbeds for sea days to sit and read on deck. Never go to the spa, bars etc. However, missing Bermuda was a big disappointment and I have read reviews on otherMSC cruises where they have shortened the visit.=, so not to be trusted!! Read Less
Sail Date April 2015
The Divina is gorgeous! The unbelievable Swarovski Crystal stairways, the beautiful Gaudi-esque indoor salt-water swimming pool, the serene and expansive spa, the stylish and clever auditorium, and the only infinity pool at sea...all were ... Read More
The Divina is gorgeous! The unbelievable Swarovski Crystal stairways, the beautiful Gaudi-esque indoor salt-water swimming pool, the serene and expansive spa, the stylish and clever auditorium, and the only infinity pool at sea...all were part of the wonderful Divina's allure. I have been on 12 cruises in the past 3 years, (Celebrity, Princess, NCL and Royal Caribbean), and can honestly say that MSC outshone them all. Especially noteworthy is the entertainment: the evening featured performances are unbelievable! The Michael Jackson, Moulin Rouge, Pirates of the Caribbean and Frank Sinatra theme shows were better than many in Las Vegas, and the special performance of a condensed La Traviata was wonderful! Also, the Golden Lounge had the terrific duo of Shepard and Green, which drew a large crowd of dancers and patrons each night. There was always Jazz in the aft lounge, and another fun duo in the Luna...all lounges had music all evening, every evening. Also of note is the delicious selection of 5 different pizzas, available every lunch and dinner in the buffet. The food overall was very good, and I recommend having the sit-down lunch in the Black Crab dining room. Dinners were all good in the Villa Rossi dining room, especially the fruit soups and Caesar salad appetizers. Don't miss the last night's lobster tail entree with Baked Alaska dessert...delicioso! Service was always prompt and friendly, and our cabin steward was very efficient. The pool/loungers are busy but never packed, and I really enjoyed the spa's Relax room, sauna and steam package. This is a wonderful ship, with lovely Italian touches. I highly recommend it, and plan to cruise on the Divina again and again! Read Less
Sail Date October 2014
first review, so here goes:  the ship is great. I used to work as a musician on cruises circa 2007-2008, and it kicked butt compared to NCL and Princess, but then again who knows what their new ships look like. The theatre is nice, and ... Read More
first review, so here goes:  the ship is great. I used to work as a musician on cruises circa 2007-2008, and it kicked butt compared to NCL and Princess, but then again who knows what their new ships look like. The theatre is nice, and the shows are pretty bad a$$....very talented performers. No horn players on the ship (sax, tbone, trumpet) so that's kinda sad since I play the tbone (trombone). when I worked on the ships, the intercom was always coming on saying "buy this in the shop" or "play bingo" etc., and there was none of that nonsense on this ship. The cruise staff were fun, professional, and the beer flowed like wine so I had a good time. The food is nothing to rave about for the most part, especially the main meals, but occasionally there were some gems (lobster night yum, seafood appetizers, etc.), and at least the meals varied night to night. I didn't get to munch at the pay restaurants because I didn't have enough dough, but I did see the menus: the steak place is very reasonably priced ($17 for a ribeye, $60 for a steak meal for 2) and the pizza place has what seemed like good and authentic Italian-style pies for like $14. The buffet was pretty good at breakfast and lunch. I had an inside room, and it had two beds. The room had plenty of space, IMO. In Philipsburg, I didn't venture outside the port area because I went on my first ocean dive (scuba). It was awesome and with the PADI dive shop Dive Safaris and they were awesome. Our guide took us to lots of areas and there were sharks, turtles, rays, and all manner of fish and rocks and all that jazz. Only $65 for a single tank dive, including gear (I took my own boots and fins), finishing with cookies and a Capri Sun. It was a boat dive about 2 miles from the ships in an area called FishBone. I heard Philipsburg is shady and slumy, by the way. I also got some Cuban cigars. San Juan was awesome. We went to Castillo San Felipe del Morro, Senor Frogs, and visited antique shops. And ate at Fattys, I believe it was called. A real hole in the wall, authentic homemade type food. Our ship was diverted because of the weather so the ship visited Grand Turk instead of Great Stirrup Cay (which sucks...I've been there many times and usually just played Frisbee. Grand Turk was awesome. Plenty of shops, bars on the beach, food, and the swimming is nice. My brother and I went snorkeling. Not the best snorkeling, but still nice to be in the water. Perfect temperature. Overall: I like that people did what they wanted, when they wanted. Nobody was pressured to wear tuxes or suits all the time. The ship is modern, clean, and easy to navigate. The casino is there to take your money, and there weren't kids running around everywhere. The pools and hot tubs were nice, there was plenty to see and do, and the price was right. Read Less
Sail Date September 2014
After reading so many reviews both positive and negative, I decided I should share my experiences on my recent MSC Divina cruise. First about me; I am a 54 year old now single man from Ohio. After a somewhat recent ending of a six year ... Read More
After reading so many reviews both positive and negative, I decided I should share my experiences on my recent MSC Divina cruise. First about me; I am a 54 year old now single man from Ohio. After a somewhat recent ending of a six year relationship and enduring a tough winter, a friend of mine told me about the Divina and when he was going. I chose to sign up and used the idea of a cruise to help me get through the winter. On this cruise I was traveling on my own, but knew that my friend would be aboard the Divina along with several fun people from the Cruise Critic Message Board. Arrival at the Port of Miami: I arrived to the port at approximately 11:00 am. I made it through multiple security checks and walked into a large hall loud hall. (Wearing hearing aids, the noise was too much for me.) I walked into a line with little waiting approached the agent and started to check in. When the gate agent asked for my medical form in which I did not know what she was talking about. She was able to supply one and it was completed along with the rest of the check in process. When I asked about boarding groups, she told me that I should have a number handed to me at the beginning of the line. At that point it became apparent to me that I had not been approached as I should have been by a staff member handing out both the medical form and boarding group numbers. I found the right staff person, got my boarding card and everything was remedied easily. I guess this was just a hazard of travelling solo. Boarding the ship was a snap. Once on board, the ship was gorgeous. I immediately went to the Buffet and had a nice quiet lunch. As other reviewers have pointed out, the further back you go in the buffet, the quieter is it. I chose to sit near the aft, where there were large picture windows allowing for a view of the Miami Skyline. The food was quite tasty and there was a wonderful selection of both healthy and decadent selections at the buffet throughout the week. There were lots of public spaces in which to congregate, in fact most of Deck 7 is club after club after club. Probably my favorite place was the Garden Bar. The Garden Bar is outside and tucked away on the aft near the infinity pool. It was much quieter and much more relaxed than the other two pools. Our CC Roll Call had an informal gathering at the Garden Bar and it very quickly became our meet up area throughout the cruise. I must say that our CC Meet and Mingle was quite well attended there were dozens of members there. I guess there was so much traffic on our roll call, it caught MSC’s attention. In fact, Ken Muscat MSC’s Senior VP of Sales and Marketing attended our Meet and Mingle. He was a very nice man and took copious notes from our suggestions as well as our complements. I was travelling alone and chose to book and inside cabin on Deck 8. The cabin was small, but for one person it was just the right size. Storage was ample for one person, but with two formal nights, I could see how the storage space could be just a bit tight. The storage area had three cabinet doors, two which opened to a closet and one which opened to a shelf, the safe and several drawers. There were also two night stands, each with a drawer. The cabin had a desk with an upholstered cube to sit on with two shallow drawers, one which held a blow dryer. Additionally, there was a mini bar and a flat screen TV perched upon the mini bar. The bathroom was ample and had wonderful glass like doors which folded in allowing for the bath to feel even more spacious. The shower, once the doors were pulled out, made for a roomy shower. One interesting thing happened to my cabin while on the cruise; my cabin steward moved my beds apart to turn them into twin beds. The “renovation” of my cabin came as a surprise when I walked back in that evening. Seeing as the central space of the cabin made things seem roomier, I decided to try it for a day or two. After the second night, I saw my steward and ask him why he changed my beds. He told me that my neighbors had insisted that was their cabin and asked for the change. I did find the excuse weak, as told him I was not comfortable in a twin bed and to please change it back. When I returned to the cabin, the “renovation” had been un-done and all was back to normal. Speaking of cabin stewards, mine was quite pleasant and found the right mix between being friendly and not intrusive. The cabin was always clean and towels, regardless if I wanted them replaced or not, were always fresh. Dining aboard the ship was always a pleasure. Food was quite tasty and my dining mates at my table were wonderful people. At my table was my friend, who is Canadian, whose parents were from the UK, and five Brits. Even though we speak the same language, the Canadian often translated for me. One example of my Canadian friend translating for me, one of the ladies at the table was a retired Matron. I innocently asked her if she enjoyed her work in prisons, which elicited huge roars of laughter. My Canadian friend explained that in Britain, a Matron is the equivalent of a Head Nurse. I think I may have actually blushed at that point! One difference with dining on MSC, dinner is an experience. Dinner often lasted at least an hour and a half. Dining with delightful people often made that hour and a half go so quickly. Wait staff and bartenders were always pleasant and attentive. During the entire week, I ran into only one server who was a bit too surly for my tastes. Other servers more than made up for the one person’s surliness and the issue was quickly forgotten. A couple of other thing I must mention. Prior to leaving on the cruise, I had ordered the Allegrissimo Premium Drink Package. I must say I am glad that I did. Not only did the package include most liquors, it also included top shelf liquors, soda pop, the items in my mini bar, gelato from the gelato bar, pastries from the pastry counter and coffee drinks. While I am not a big drinker, the unlimited selection allowed me to try things I would never ever try. For example, Johnnie Walker Blue Scotch was one of the drinks included. Not being a Scotch drinker, I would never have tried it at $22.00 a shot. Since I was on the package I tried it and decided it was something I liked. A double or two of Johnnie Walker Blue in the evening or a Hennessey XO at $17.00 a shot would help me meet my cost quota to break even each day. I must say that after totaling my receipts from the week between all of my indulgences, the total more than exceeded the original $399.00 price for the package. If this package is available to you, I would heartily suggest ordering this before your board the ship. The package once you are on the ship increases in cost and is not available after the first day of the cruise. I must also mention the entertainment. Not only is the theater beautifully designed, with great sight lines and wonderful acoustics, the shows were also very good. Each show had a good combination of music dancing and acrobatics throughout the week. Even though I am not a huge fan of opera, there were two shows opera shows done throughout the week. Please do NOT miss these shows. They are incredible. The tenor was unbelievable good. Additionally, the ships photographers are extremely talented and took the time to take wonderful photos of passengers wanting their photos taken. After the first dinner, the photographers were never intrusive and often were stationed in different locations throughout the ship. The photographers would actually pose people to get a good photo of the person. My Canadian friend took several photos which were incredible. This was my thirteenth cruise and second with MSC. After this cruise, I will most certainly be taking more cruises with MSC as this was probably one of the best cruises I had taken in years. Would I recommend MSC? I most certainly and absolutely would!   Read Less
Sail Date May 2014
Ship is just beautiful, huge and sparkling clean We were on the 3 night "US Inagural"..and enjoyed the fireworks and music as we sailed away My balcony cabin was spacious and decor was lovely. Entertainment was ... Read More
Ship is just beautiful, huge and sparkling clean We were on the 3 night "US Inagural"..and enjoyed the fireworks and music as we sailed away My balcony cabin was spacious and decor was lovely. Entertainment was fantastic....the usual huge MSC cast dancing/singing plus Cirque type European acrobats and performers...what a show Fly in acts Scott Record - comedy and impersonations - fantastic Abba tribute - fantastic....Michael Jackson tribute fantastic plus tons of different live duos and groups in the lounges I loved the food - huge shrimp cocktail at dinner....great new menus...fantastic food Buffet is so much improved from when I took my first MSC cruise in 2011 - it is open 20 hours a day now Not just Italian food - go back to the Ethnic Corner...check out the cheeses too..what other ship offers brie cheese and dried apricots?? Love it. They also offer orange, pineapple and cranberry juice plus ice tea from morning till 5 pm...wow :) I also loved our buffet server Mr Wayne Goode - a new hire who worked for Royal for years....what a nice guy and a real asset to MSC. I found the ship to be more fun and yes...more American :) The 9 pm dining was a big complaint with my group tho...however they have made it clear this was for this cruise only.....so I don't see the need to keep complaining. Washcloths?? They would give them if asked...I am sure they have other things to tweak. NO more 5 languages at every show...the new cruise director was cool - English ONLY Food is good ...drinks are cheap compared to other cruise lines....yes the weather was pretty rainy, we missed the private island....but there was lots to do on ship and it was great I am making plans for my next Divina cruise...thanks MSC Read Less
Sail Date November 2013
MSC Divina Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.5 3.3
Entertainment 4.0 3.9
Public Rooms 4.0 4.1
Fitness & Recreation 4.0 N/A
Family 4.0 3.7
Shore Excursions 4.0 N/A
Enrichment Activities 1.0 N/A
Service 4.0 3.6
Value for Money 4.0 N/A

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