Ship was nice. Good layout. Food was good. Bar service was good except for 15th back outside deck. Entertainment was so so. Wifi was TERRIBLE. TV reception was awful. We had a few issues that went unresolved. First we were woken up by maint. workers banging on a pipe before 8a several mornings. I called to complain and guest services said it wasn’t happening. I said come to my room and hear for ...
Overall the ship is in good shape, large but easy to get around once you get the hang of it Having said that, the configuration with many dead-ends and too many reflective surfaces was bewildering. I found the ship lacking in ongoing maintenance, and understaffed. Most of the crew I came across were pleasant and eager to help. However, you can tell apart those that weren’t happy or interested in ...
This was our fourth cruise with MSC and third on Divina. To say it was a disappointment would be a serious understatement.
The disappointment started with embarkation. It appeared that the suggested "check-in times" assigned was nothing more than a suggestion. Huge crowds, made more restless by a four piece combo of some type whose only talent seemed to be trying to make more noise than the ...
This was our 2nd MSC cruise. We were on Seaside in November 2019 in the Yacht Club and received future cruise credit when MSC canceled 2 ports without telling anyone prior to embarkation. The FCC and a great sale (Balcony for the price of an Inside) along with a great itinerary made this cruise attractive. A couple of months before sailing I was checking if excursions were up (they didn't get ...
We chose this cruise for 2 reasons. First we had sailed on the Divina a few years ago and absolutely loved it. Secondly it was the right timing for our schedules (2 couples). We arrived at the cruise port for our embarkation time but had to wait 1 hour and even then our cabin was not ready. The cabin was not what we thought we were getting. It was quite small and there wasn’t a sofa (as depicted ...
Embarkation was slow, slow, slow, as was disembarkation. Disembarking the ship was 30 minutes behind after only 60 minutes. We decided to walk off before our time to make our travel connections and found no line, either getting off the ship or at customs. Music (live or otherwise) and a party atmosphere was no where to be found on deck and in the pool area. On stage cooking competitions, trivia ...
My wife and I have traveled throughout Europe, South America and the Caribbean and have experienced some of the finest cruises available throughout the world. The cruise we just completed was a tremendous disappointment. Here are our thoughts:
* The ship itself was absolutely beautiful. Very nicely furnished, spacious room (we had a cabin with a balcony). But the flow was a nightmare. Like most ...
We booked with Holistic Holidays at Sea for their annual vegan cruise. We were keen to see the speakers they were featuring. One of them we were looking forward to just didn't show up yet a substitute was provided. Regardless, we were disappointed that Chef AJ didn't make it.
The embarkation was a nightmare. At least an hour long wait in line to get thru the security scanners. Some of ...
Was a group booking. Ship was NOT Wheelchair friendly . No automatic doors. No ramps to pool area. Had a few tables at the buffet that were reserved for wheelchairs only but never enforced. Most of the staff and crew looked like they came from a funeral. Overseas guests very rude. Food was bland to mediocre.No lobster night, except at extra cost, 3 course meals only. My wife asked for soup and ...
We chose this cruise because of the itinerary. It was the first time cruising with MSC.
Embarkation was excellent. We were on the ship in about 1/2 an hour.
We paid extra for the Fantastica experience. This allowed us a higher level cabin, wifi ( limited but it was perfect for us), and unlimited beverages costing $6 or less. The beverage package was just fantastic and saved up tons of ...