This was my very first Transatlantic cruise. I booked it early because the low price was too great to miss out on. Then I started reading the reviews coming out during summer and was worried I would have a bad experience. It seems the cruiseline was reading them also. Most of the staff on our sailing had only been working on the ship for 2 months or less, which means they fired all the old ...
I have been on 18 cruises, but never longer than 7 days. This was my 1st longer cruise and my 1st transatlantic cruise.
EMBARKATION: I arrived at the port in Barcelona with a fellow passenger who spoke Spanish. Somewhow, that got us priority boarding. We walked right up to counter, got our cruise cards and walked right onto the ship. I think were were onboard within 10 ...
Wow! We spent a fortune sailing in the Yacht Club. Expected it to be like Norwegian Haven or Celebrity Retreat. The service was excellent in the YC but the entertainment and staff outside of Yacht Club is horrible. I honestly think they dislike Americans (but love our $$). Worst entertainment of any cruise line I have traveled and we have been on over 40 cruises. Boring Sea days-no ...
Ship was nice. Good layout. Food was good. Bar service was good except for 15th back outside deck. Entertainment was so so. Wifi was TERRIBLE. TV reception was awful. We had a few issues that went unresolved. First we were woken up by maint. workers banging on a pipe before 8a several mornings. I called to complain and guest services said it wasn’t happening. I said come to my room and hear for ...
We booked this cruise because it was going to stop a few places we hadn't been before on our way to europe. we booked a superior balcony cabin so my husband could sit and watch the ocean.
Right off the bat, we were unhappy beause the balcony had a bunker-like appearance with the metal coming up to where a railing should be. in other words, you had to stand up to see out. after 2 hours in ...
Overall the ship is in good shape, large but easy to get around once you get the hang of it Having said that, the configuration with many dead-ends and too many reflective surfaces was bewildering. I found the ship lacking in ongoing maintenance, and understaffed. Most of the crew I came across were pleasant and eager to help. However, you can tell apart those that weren’t happy or interested in ...
The MSC Divina is an older ship, but very well maintained and beautiful.
We decided to splurge on the Yacht Club on the MSC Divina. We are so glad we did. From the check in to debarkation we were treated like VIP's, but not in an uncomfortable way. Every crew member in the Yacht Club greeted us warmly each and every time we saw them and were always offering ways to make our cruise an enjoyable ...
Chose this cruise because if the ports of call. We were promised a unobstructed balcony view, we did not get that, they did not change our room, even though the ship was not full. The staff continually lie to you, they are rude and arrogant. The food was mediocre, at best. The fact that all of the meat we ate throughout our cruise was tough and dry. Nothing was prepared fresh, even the eggs were ...
It was as if the staff had been told to push to sell everything to you, even had to pay for bottled water in the cabin which was a first for us having been on other cruise lines .And there were more speciality restaurants (have to pay ) than included dining .
The entertainment (apart from the pantheon theatre) was repeated every night by the same singers and same songs (boring) .the sports bat ...
Most cruises are so much fun, we always ask where did the time go? before you know it the cruise is over, so we thought this would be the perfect way to enjoy a lengthy 18 day cruise, only this cruise we were counting the days for it to end!
We knew having to wear a mask the entire time indoors would be a trade off for 1/3 capacity during our sailing, but it wasn’t long when we started noticing ...