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1-10 of 765 MSC Divina Balcony Cabin Cruise Reviews
Review for MSC Divina to Caribbean - Western
Pammysoucy
6-10 Cruises • Age 50s
My husband and I just returned from our first cruise with MSC and we traveled with 10 other people who, also, have never cruised with MSC. Usually, we return home with great things to say about the cruise lines we experience, but this one is much different.
To start, before we ever left, we made several phone calls to inquire/clarify about general information ranging from vaccinations, curling ...
Read MoreSail Date: January 2023
Cabin Type: Balcony Aurea
Review for MSC Divina to Caribbean - Western
cruisingmatze
2-5 Cruises • Age 20s
We have been with MSC Divina from 27th January 2023 on a 10 night cruise through caribbean and south america. It was the worst experience we had so far with MSC and we were before that on couple different MSC cruises and ships.
The ship itself has a beautiful design and a lot to offer. Embarkation in Miami went smoothly and without any problems. We went straight to the buffet restaurant for ...
Read MoreSail Date: January 2023
Cabin Type: Premium Balcony
Review for MSC Divina to Caribbean - Western
bginlv
10+ Cruises • Age 70s
I Booked an 11 day cruise nearly 1 year ago along with 5 other families. From day one, whenever any of us called customer service we were given conflicting information to various questions. IE: drink packages...does the dining room have tables to accommodate 12 in our group.
Obviously their representatives do not know your product well enough too give the same answers.
I searched and ...
Read MoreSail Date: January 2023
Cabin Type: Deluxe Balcony (partial view)
Review for MSC Divina to Caribbean - Western
Markanddonna
10+ Cruises • Age 70s
We took a B2B cruise on the Divina from January 20 to Feb 6. I’ll be honest, this was our test cruise to see if we would ever book on MSC again after many problems with their IT and two previous bad MSC cruises. One was at the start of COVID and the other was March, 2022. We have sailed twice on the Divina pre-COVID (five star reviews) and enjoyed our trips but this one was a major letdown in so ...
Read MoreSail Date: January 2023
Cabin Type: Junior Balcony
Review for MSC Divina to Caribbean - Western
JT1962
10+ Cruises • Age 60s
This was my 3rd solo cruise on the Divina since October and my 4th MSC cruise in the last year. All have been good, but this one was great, primarily because of the people I met and group at my table. We had a great time and did many activities together.
The boarding process was the fastest I have experienced. I arrived at the port at 10:40 for an 11:00 AM scheduled boarding and was at the ...
Read MoreSail Date: January 2023
Cabin Type: Deluxe Balcony (partial view)
Review for MSC Divina to Bahamas
Klampkin1969
6-10 Cruises • Age 50s
I was on this ship for the corona cruise 3/13/2020 so I gave it another chance a few weeks ago. Most of it, especially customer service, was a colossal failure.
Pros:
Main dining room
Adult pool
Room attendants
Cons:
Guest services
Intrusive maintenance
Horrifyingly bad shows on repeat from years ago.
Maintenance used our balcony for half our trip and we had to close ...
Read MoreSail Date: January 2023
Cabin Type: Premium Balcony
Review for MSC Divina to Bahamas
Lmp98
10+ Cruises • Age 20s
This was my 19th cruise and this was by far the worst cruise I’ve been on.
Starting when we got on and our stateroom was disgusting. The walls had marks all over them, the towels looked used. Asked guest services to have someone come, no one did for 4 hours. Then I asked again, and again. And it finally got done.
The bars- every bar was understaffed and the staff they had was honestly ...
Read MoreSail Date: January 2023
Cabin Type: Premium Balcony
Review for MSC Divina to Caribbean - Western
KaroRwtired
2-5 Cruises • Age 50s
Choose cruise to discover a variety of Central American ports, and for the affordability. Understaffed with exhausted and overworked employees who are willing to openly speak about the bad working conditions; apparently experienced staff were shipped to new MSC ships being launched. Short staff and full ship means you wait, wait, wait. Main buffet offers very basic repetitive options. Decided to ...
Read MoreSail Date: December 2022
Cabin Type: Premium Balcony
Review for MSC Divina to Caribbean - Western
Siled
10+ Cruises • Age 40s
After traveling many other cruise lines I can honestly recommend you to save your time, money and experience. The worst customer service I have ever encountered.
People in customer service department were rude and useless (ironic, as they should be the first ones to represent the brand) so I asked for assistant manager. He first made an appointment with us and was late. After he heard us about ...
Read MoreSail Date: December 2022
Cabin Type: Premium Balcony
Traveled with children
Review for MSC Divina to Bahamas
edo999
10+ Cruises • Age 50s
Took a 4 day cruise to Nassau and an overnight on their private island the week before Christmas so the ship was full with 4100 but never felt crowded except for once or twice in the buffet. Was this the best cruise I've been on? No. Was this a very good cruise for the price I paid for single balcony room on a holiday week, yes. Not a lot of frills so here is what you can expect. Ship was well ...
Read MoreSail Date: December 2022
Cabin Type: Premium Balcony
