MSC Venice Cruise Reviews

The worst cruise experience we've had. Our cabin bathroom smells like drains so we have to put our hand towels over the two drain openings to prevent the stench from polluting our whole cabin. The buffet tables are filthy and don't get wiped after each usage or even after each meal time. The hand sanitisers at the doors to the dining areas are all empty and a lot of people on the ship are sick. ...

I have cruised over 14 times, first and last time with MSC! Overcrowded, understaffed and dirty. Purchased a drink package, but getting a drink from the bar is a mess. Servers are overwhelmed, waiting 30 minutes, begging a bar tender to fill you order. The food is terrible! I won’t cruise with MSC again. Royal Caribbean is night and day difference and much higher quality! The buffet can’t keep up ...

We have cruised over 14 times with many different cruise lines. This was our 30th wedding anniversary and a cruise to greece.. What a mess! The staff was completely understaffed, disgruntled and overwhelmed! Getting a drink was a nightmare! The food was terrible! We were so disappointed! The dining room is usually such a memorable experience.. Not on msc! The buffets were not replenished and ...

Very smooth experience priority boarding in terminal. I had booked two suites and the Aurea experience, so we had a nice check in. It ended there as there was a long queue and wait for the tender. Apparently, the boat was late arriving and therefore late disembarking. These things happen but we weren't informed and had to sit freezing on the tender for over two hours and felt very ...

The MSC Armonia is old and tired. Smoking is allowed in the casino and outside at designated smoking areas. Doesn’t make the ship smell very nice. The tendering process for embarking was not explained beforehand and is extremely slow. Service is awful in the restaurants as well as the quality of food. The only reason we picked this specific cruise/company was the travel dates. Bed sheets were ...

Our two daughters my husband and myself boarded in Venice for a trip of a lifetime. We had a cabin with a toilet flushing problem. We reported the problem and engineers came on several occasions to change parts but they could never fix the problem. The ship was only 3/4 full but we were never offered another cabin. We had to use the downstairs public bathroom the entire cruise. On our last ...

SO DISAPPOINTED !! My husband and I were on our 20th Aniversary, we normally travel the first week of December. We arrived at Venece to embark and the first surprize we recieved was an unexpected 2 hour bus drive from Venece to Triste, no advance warning not even a bottle of water were we offered, much les an apology. We had booked the Aurea package directly over the phone, this being the most ...

we choose this ship because of the itinerary We wanted to see venice and hearing they might close the port we decided to go for it now..Unfortunately before we could go the water problems happened but as of the week prior to our trip msc assured us we would be sailing out of venice.. We found out we would be bused to trieste when we arrived at the port on sailing day--no email or text- However ...

We wanted to cruise to the Greek islands and chose MSC Magnifica. After the first night my daughter woke up with several bug bites. We moved to a second cabin were she managed to trap a bed bug and take it to customer service. Someone came to inspect the cabin and it must have been heavily infested as we were forced to move immediately although it was past midnight. The third cabin was below the ...

Despite my friends and work colleagues telling me to stear clear of this company, the Itinerary was the thing that I required...Venice and Greek Islands. I had booked a late flight back after the cruise so I could go on the Venice Excursion...All booked last year. The embarkation process was a nightmare with people pushing, shoving like animals. No organised lines. 4 hours to get from the ...