MSC USA Cruise Reviews

We booked the world cruise for 116 nights but are home now after the horror show put up by this cruise company. We decided to come back in 80days because,the ship kept on running out of food. No choice for vegetarians except for salad (which is good for cows not human being). Ran out of fruit juices. Cancelled 10ports. Food if ever it was available it was inedible as it was under cooked. ...

The crew were very polite, the food was not bad either, and our cabin was kept clean! That is the nice thing I have to say about the cruise! Rather than that it was an expensive cheap cruise. The ship was croweded, you had to search for launge chairs to sit, you had to stay in lines for everything, from the hot tub to entering the restaurant. The worst thing was their internet packages. I believe ...

This cruise line is terrible. Boat is over crowded , kids running and fighting in the adult only sections. If is days adult only, enforce it. I understand kids will be on a cruise, but there are adult only areas for a reason. Private Island stop is cancelled because the captain can’t dock the boat. It’s currently 82degs clear skies and a 12 mph wind so all excursions and the trip to the private ...

I have been on many cruises and several cruise lines and this was the worst. I will never do MSC again. Most of the staff was rude. The man at the service desk was rude and came back at me when I told him this is the worst cruise I’ve been on. They were not nice to the kids. The sheets on the bed had little balls all over, and the pillows were horrible. The bathroom was so tiny that if ...

This was our first and last experience sailing with MSC. In all honesty, the problems began far before we even boarded the ship. Their website is horrible. Their customer service phone lines were just as bad. Getting answers from anybody varied depending on who you got to answer the phone that day. It took me multiple phone calls just to book an excursion. Several more phone calls to change the ...

Our room concierge was great and very kind. About the only thing on the cruise though. Food, I travelled with someone who was gluten intolerant. Mashed potatoes are one of the items she can eat. However those are not on the buffet for everyone as we were very rudely told she could not get those because it was on the kid buffet. I even explained it was for gluten issue and was still rudely told no. ...

We have cruised many times. This was our first time with MSC and we were celebrating our 12th wedding anniversary. We were excited to see what MSC had to offer. The Seashore is an incredibly curated ship, with incredible amenities. However, the reason for this rating isn't about the ship, it is about the staff. On our first day on the boat, we were notified that our excursion for the first day in ...

It looks good and I have been on MSC cruise before and the price was good .so in return MSC greed use bad quality food to make up what a stupid strategy. More then few people on the ship felt the same I did We went with our friends 3 time to the Dinning room and stopped after anything to do with meat is uneatable. Staff are not friendly. Very rare to see a smile the only kind and friendly staff ...

I have done many cruises on varying cruise lines. Took MSC Davina many years ago and it was great. This MSC cruise was a totally different experience. The customer service was horrible. Could only find one bar that I could sit down with my family and get bar service. The rest of the ship you had to go up to the bar and get your drinks yourself. The food in the dining room was terrible. The ...

We have cruised Carnival, NCL and Disney and always wonder about MSC. We always saw the ship in ports and they looked stunning from other cruises. Pro - beautiful ship, room attendant Con - lacked elevators considering the size, we felt bad for those with ADA needs. Horrible dining food, worst we had on a cruise, glad we paid for specialty dining for two nights. We did the steakhouse, ...