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115 MSC Cruises Singles Cruise Reviews

If you’re looking for a bit of luxury, some good quality service, friendly staff, great entertainment and decent value for money, THIS IS NOT FOR YOU. The entertainment is a bunch of people singing, changing outfits and dancing, ... Read More
If you’re looking for a bit of luxury, some good quality service, friendly staff, great entertainment and decent value for money, THIS IS NOT FOR YOU. The entertainment is a bunch of people singing, changing outfits and dancing, EVERY NIGHT. The Market Place cafe is chaos 20 hours per day. Absolute mayhem. The staff and cruisers have very little to non existent manors. Pushing, ignorance, shouting and being generally rude is commonplace. MSC over charge on everything. 8euros for a beer.... PLUS 15% service charge on top. Buses at ports are all 4x the price they are when you actually leave the ship. One thing we didn’t think of was the fact people leave and start their holidays at almost every port. Imagine all of those safety drills, suitcases and so on all over the place, every day! If you’re in you’re room you have a ten minute lecture in every language about the safety procedure, almost every day. The food.... is ok. That’s it. Lack of imagination and small portion sizes but in the lighthouse during the evening it’s pretty good. They will try and get you to pay for speciality restaurants and drinks packages at every opportunity. The room we had, 12261 with a balcony was great however. Very large and much better than other ships we had been on. Our cabin steward was nice. Room always tidy. The boat is pretty nice. The layout isn’t great though and means you’re up and down stairs a lot, the lifts are always full. It’s designed and fit out a bit cheesy rather than luxury but I guess people like that. The best area of the ship by far is the Masters of The Sea. The staff are funny, friendly and personal. They remember your name, your drink and are super efficient. The live music is good and the pub has the best vibe of anywhere on the ship. One thing we should say is we are British. We’ve sailed from Southampton a number of times with different companies but this cruise fell far short and we certainly wouldn’t be booking with MSC again. Today is the last day of our cruise, looking forward to getting home. MSC if you’re reading | Areas to improve Adult only areas - quiet areas (no party music blasting) Some manors. Some organisation to the Marketplace. Restocking of minibar as standard. Entertainment - A new manager. The entertainment is simply awful. The same thing every night and every day. Very poor and a very basic standard. Try a different cruise liner and see what they do. Food leftovers left down the hallways on the floor. Pretty disgusting and often left for hours. The safety procedure. He has been talking for ten minutes In every language whilst we are trying to relax in our room. We’ve heard it 5 times. Make him stop, please. Read Less
Sail Date September 2019
MSC Prezioza Cruise Review: Our first and only try at MSC. This review is completely based on our honest review/opinion of our experience onboard MSC cruise line. Although we’ve been other lines, this is our first cruise with MSC. ... Read More
MSC Prezioza Cruise Review: Our first and only try at MSC. This review is completely based on our honest review/opinion of our experience onboard MSC cruise line. Although we’ve been other lines, this is our first cruise with MSC. The following is our experience of Pros and Cons during our trip to Hamburg, Germany, Le Havve, Southampton, England, Brugge, Belgium and Rotterdam, Netherlands. Pros: Coffee is excellent. Overall cleanliness of ship and bathrooms were good. Bed is firm but comfortable. Buffet food to open all day with assorted food selections. Some staff were helpful with our questions. Premium cocktails only if you’ve paid extra for the $900 premium package. They offer cheaper packages as well. Gym has a lot of exercise equipment. Frozen ice coffee is amazing. You get to choose an extra large plate/tray for any amount of food. Excursion desk was very helpful in rearranging our missed excursion trip. Some good bartenders. Cons: Constant multiple language announcements over the PA system that on average took 5-8 mins and during the morning hours of 8:30 am everyday as this was a European cruise. Limited (20 mins) time using treadmill. Machine shuts down automatically. Some users reset multiple times including us. No view of ocean when working out - only steel barrier. A bit frustrating - We needed to show passports on many occasions during boarding unlike others ships which is only one time when registering. We did not feel welcomed during the on-boarding process. No direction on where to go. Orientation to new guests was also disorganized. While walking onboard, some staff didn’t know where certain business were located. Some even told us to check the program so not so helpful with verbal directions. Only one restaurant assigned when booking so you’re stuck with only one restaurant but you can pay to dine at other restaurants onboard. Shower stall is extremely small. I’m 6 ft 225 lbs and could barely fit. Our room was a premium balcony cabin on deck 10 (middle of the ship). If you’re taller/heavier you need to consider this or possibly inquire about another floor or cabin. To wash my back, I needed to open the shower door to stretch and wash my back so the floor literally got wet. Very poor shower water pressure and only one trash can in balcony room. Pillows are dead, flat and very uncomfortable. Some bartenders made cocktails too sugary or weak. Need to explain carefully how you like your drink. If you’re going on all-day excursions on MSC, make sure you choose the second seat dining/dinner at 8:30 pm if not you’ll be eating at the buffet. We like kids but there were kids at all the bar rooms/lounges/clubs until late night. They shouldn’t have children hanging out at the bar. They should have a designated area for kids. We didn’t want to be a bar having a cocktails with kids around us. Other cruise lines we’ve experienced does not allow children near a bar let alone to sit at a bar. At the bar 8 pm one night having a cocktail and no music at all. Onboard entertainment is horrible in our opinion. Entertainment is more child-like. Wife and I were having cocktails at the bar and the music suddenly stopped because they were going on a break. Only one band on the Prezioza cruise line. We left one bar and decided to walk over to two other bars and again no music. Paid for premium alcohol package but on one occasion was told that the bartender was on break. When disembarking for excursions, MCS needs to have workers directing where customers need to go. On several occasions, there were no directions provided so some were lost for a few mins. Very disorganized process. We left 2 cocktails in our room and upon return at night, the very same two drinks were still in the room. For the first 3 days we had sheets on the bed but then for 2 days, no extra sheet under the blanket which would be typical in cruise lines hotels etc. Read Less
Sail Date August 2019
We are just back from 1 14 day back to back cruise on the MSC Seaside and wanted to share our thoughts. I am a very critical person when travelling. Firstly I am not going to compare the Seaside with any other cruises we have sailed on ... Read More
We are just back from 1 14 day back to back cruise on the MSC Seaside and wanted to share our thoughts. I am a very critical person when travelling. Firstly I am not going to compare the Seaside with any other cruises we have sailed on which include Carnival, Norwegian and Royal Caribbean as I believe all have their good points and not so good and it is unfair to compare. The Seaside is a lovely, clean and very impressive ship. There are not many times you feel like you are onboard with 5000 passengers let alone another 1500 crew. We experienced only a very positive interaction with crew members with many taking time out to say hello and a general friendly approach especially to our 2 grandchildren who got lots of attention and high 5's. Embarkation and debarkation was very smooth and quick . Cabins - we had a balcony cabin and whilst cosy for 2 adults and 2 children it was comfortable and clean. Space can be a little tight but we adapted with bringing over the door organisers. I cannot comment on the room steward who whilst wasn't very visible always kept the room clean. Kids Club - our 2 grandchildren loved it and although we wanted to spend some good quality time with our 2 grandchildren on board it was nice to get those couple of hours to ourselves once in a while. Shows - a little confusing at times and some acts repeat over other shows later in the week but they are very professional and enjoyable. The Starwalker Michael Jackson tribute and show end on the Friday is a must see. You get a bit of everything at the shows, singing, dancing and Cirque de Soleil type performers. The beer prov children rated comedy show was very funny and a good watch. Food - we ate in the buffets for breakfast and lunch and the main dining room for dinner. This was probably our biggest disappointment. The buffet is a little repeatative and sometimes a little lacking in choice but the pizza is great and the late night cookies at the snack station were wonderfully soft and delicious. we ate in Ipanema main dining room and the waiting staff were friendly including the maitre d's even dancing with our granddaughter and always asking if we were ok and had a good day. service was a little slow on occasions and the very odd dish was not great but we felt the food could have been better overall. Guests - it is a very multi cultural guest list is the most polite way of putting it but again with 5000 guests from 120 nations you are going to get some who do not share your manners, standards and etiquette. Don't be put off by the completely negative comments you read about the MSC Seaside, I am very critical and would describe our experience as positive overall and YES I would sail with MSC again. Read Less
Sail Date August 2019
Positive: Everything was perfect. Embarking and disembarking was very smooth. I was expecting crowded places especially in restaurants where you can't find table. But nothing happened, there are always free tables. They always ... Read More
Positive: Everything was perfect. Embarking and disembarking was very smooth. I was expecting crowded places especially in restaurants where you can't find table. But nothing happened, there are always free tables. They always refill the food before finish. You can take the food with you in your cabin.free Drinking water all the time is available. Remember free fruit juices are only available in breakfast . The show in theatre is amazing. You won't miss any show. You will see all people excited with show and no one leaves before the end. The decoration is amazing and modern. The shopping in the ship are not too much expensive. sometimes they make big sales. They clean the cabin twice a day. Nigative: The worst thing in the ship you don't like it is elevators. You will wait longtime. I suggest to use stairs for those they don't have kids. The elevators in the ship have different system. You have to choose which floor you want to go befor coming. It will shows in the screen which elevator you have to take otherwise you don't find any press inside the elevators. Services charge will add during your stay. Sometimes they add something more like photos gallery although you don't ask for it. One thing personally happened to me. I am telling that to warn others Tow sunglasses was disappeared In my cabin. One for me and the other for my wife. I am sure we don't loose them somewhere else. And small amount of local money that I don't put it in safety box. I discovered about my money when I arrived home. I don't expect anyone interested of local money. So be careful with your stuff. I am very sad about my sunglasses. Both of them was a new. One of them worth 400$ (tiffany & co). One of them disappeared the second day of my stay. The other maybe fifth or sixth. Read Less
Sail Date July 2019
This was the worse cruise I have ever been on. The food was horrible. The service is horrible. The housekeeping was mediocre. The only good part was the kids club. My son was treated well and he met so many other children from different ... Read More
This was the worse cruise I have ever been on. The food was horrible. The service is horrible. The housekeeping was mediocre. The only good part was the kids club. My son was treated well and he met so many other children from different countries. The cruise was just like it was not organized. Several people had things stolen out of their luggage and no one was responsible. Customer service was really nasty and demeaning. one couple paid for an excursion and they are not from the US. The customer service told them that they did not pay for it. After a few days after we left that island they found out that they did pay for it and they were not accommodating. They wanted to pay the couple in US dollars and they were from Britain.It was just ridiculous The ship shook like the engine was going out. I could feel the vibration of the engine. It sounded like the carburetor was going out. I will never ever use this cruise line and I am going to tell everyone else not to use it. Read Less
Sail Date July 2019
This is my sister and I second experience sailing on seaside along with my nephew and his girlfriend for my sis 59 birthday. The trip didn't disappoint and hold up to our great pervious experience. Embarkation was a breeze and the ... Read More
This is my sister and I second experience sailing on seaside along with my nephew and his girlfriend for my sis 59 birthday. The trip didn't disappoint and hold up to our great pervious experience. Embarkation was a breeze and the line moved from the port lobby very quickly to get us onboard in no time. The staffs were great and friendly as well as the other cruisers who did speak English. Please keep in mind majority of the cruisers are from abroad therefore English is not the first language but you will get a smile with no words. I am ok with that. The shows on Seaside are entertaining and holds your attention the entire time. I am a average cruiser total 15 ytd on RCCL and NCL and I can gladly confirm, Seaside shows are the best at sea. The food are above average and taste the same. Nothing to write home about here. It's cruise food so we made the best used of it. The public areas are kept clean with plenty of bathrooms around but 2x I found 2 of the smaller bathrooms out of toliet paper. So always check for toilet papers first before undressing. Words of wisdom. The room Stewart Manuel is a ninja at keeping the cabin clean and stocked. Our restaurant hosts were also friendly. The ports were nothing to write home about since I am also from the Caribbean and have done the Eastern routes more than once. I have learned very quickly to enjoy the cruise ships life and not the destination since I live in Fl. This was my floating home for the week. My overall experience was great and booked another MSC Experience for Nov 2020 on the next new ship coming to Miami. Looking forward to another week of R&R next year on MSC. Read Less
Sail Date May 2019
I have only been on one other cruise, that was Carnival, so that is the only comparison I have. First, the good thing... The entertainment was great. The people in the show do a wonderful job. Most of the staff are nice enough. The ... Read More
I have only been on one other cruise, that was Carnival, so that is the only comparison I have. First, the good thing... The entertainment was great. The people in the show do a wonderful job. Most of the staff are nice enough. The ship is clean and beautiful. There are many nice pools and hot tubs, so they were not crowded (yet they close them all down early which is irritating). The bed was comfortable and the room quiet. The food in the buffet was just okay (deserts were good), better than Carnival, but the food in the dining room was much worse than carnival. And now I move on to the bad things... Eating in the dining room on Carnival was a great experience we looked forward to every night, but on MSC it felt like a punishment. Usually the food was not good and the waiters also made us feel uncomfortable and unwanted. They do not have "anytime dining" like other ships, you have to pick 6 PM, 8 PM or 10 PM. They kick you out after an hour or so to get ready for the next crowd. They are always rushing around in a hurry yet take forever to bring the food. We waited an hour for our first course one time, then had 15 minutes to eat the rest and get out. It is loud and there is constant banging from the dumbwaiter bringing down food. We asked to be switched to a different time and got a better waiter and location after the switch. I cannot believe they charge you for water in the dining room! Water was free on Carnival. Which is my next complaint, they are constantly after more money. They pester you all the time to buy the drink and food packages. The drink package would have cost $700 for the two of us ($40 a day). If you're drinking $700 in alcohol in one week you have a problem. We spent $80 on drinks, that's it. The food package would have cost around $260 for 3 meals for the two of us. That's seems high for mediocre food. The worst experience by far were the excursions! DO NOT book a tour. Have them bus you and walk around on your own. The tour company they use in Italy is a nightmare! We were not given all the things promised in Pisa and Rome. In Rome they lost an elderly man and left him there. Don't know if he ever made it back to the ship. I did not listen to the tour guides speak, they are hard to understand. Our English speaking guide hardly said anything anyway. The guides have deals with shops to take you there so you will buy things, like the "Pearl Factory" they said we needed a ticket to get into. It was a jewelry store! Nothing more, and it is free to go in. They wasted my time with this stuff. I felt very ripped off over the excursions. The internet was poor, and we had a router right outside our room. The zip-line cost $12 a person and is boring. It should be free! The constant up-selling is just a nightmare. We have decided not to go on MSC again because of these issues. Read Less
Sail Date May 2019
Embarked in Warnemunde, embarkation was fine. Went to the rooms, was room 10241,aft balcony. Large balcony however the engines shook so much, I couldn’t sleep half of the 10 nights. Then, the food. Half of it was inedible, the other ... Read More
Embarked in Warnemunde, embarkation was fine. Went to the rooms, was room 10241,aft balcony. Large balcony however the engines shook so much, I couldn’t sleep half of the 10 nights. Then, the food. Half of it was inedible, the other half was disgusting. I ate salad and salad the whole cruise. There was lack of diversity in food. No prepared sandwich, no omelet station, the burgers were stale, all the food was so gross, I was popping tums and zantac the whole time. The staff, came out with a roast beef that they couldn’t even cut into with a chef knife. Everyone on the ship was complaining on how hard it was, and then i found the same meat cut up in the dining room. NO one speaks English, no one helps, the shows are laughable and the rooms are tiny. We booked a excursion for handicap and they showed up 1 hour late. One of the ports they didn't put a ramp for wheelchair and it was impossible for handicaps. I would never go on this cruise line again. I cruised on here 8 years ago on a Caribbean itinerary and it was great. I don’t know what happened but it took a turn to the worse. Heed the warnings in this review, this cruise is for EURO traveler, unless you are VERY adventurous traveler and don’t care about customer focus. I have been on over 50 cruises this one ranks number #50 on worse. No sympathy or compassion towards their customer Read Less
Sail Date May 2019
I Wanted to try MSC and see what i thought,I had done 5 cruises on them but not for 7 years. sadly you cannot carry over your points so from BLACK i was NOW SILVER. PRE CRUISE. I Flew on RYANAIR from STANSTED AIRPORT to HAMBURG got ... Read More
I Wanted to try MSC and see what i thought,I had done 5 cruises on them but not for 7 years. sadly you cannot carry over your points so from BLACK i was NOW SILVER. PRE CRUISE. I Flew on RYANAIR from STANSTED AIRPORT to HAMBURG got train to HAMBURG and found my hotel very close the station. I had to walk up stairs to get to the RECEPTION to check in and get KEYS then a lift to the 4th floor anmd walk up to 5th floor. A good size room with heat working i shared a toilet. After retired as it had been a long day. FRIDAY 26th APRIL. After BREAKFAST with was good but hard to find a free table as there was lot of people there. I found JUICE,CEREALS,MEATS AND CHEESES and FRIED EGG. A ROLL AND CHOCOLATE SPREAD. Then left the KEYS and went to LANDSBRUCKEN and walked along the PROM found some ship models and walked to the CRUISE and MARITIME MUSEUM. I always love going there even though i had done it before. Saw lots of models to buy and went in lift to 9th floor and saw thousands of models. Then got train back and had a GERMAN SAUSAGE. Then got ferry to see "BALMORAL" CRUISESHIP THERE and walked yup the many steps to get a great view of the ship. Eventually she left and then went back to get something to eat. EMBARKATION DAY. After BREAKFAST much quieter today i left HOTEL to get a ticket for the SHUTTLE to the SHIP they charged it to my onboard account. After a super fast check in i boarded the SHIP and as CABINS were not ready till 2pm i went to have a BUFFET LUNCH. Then the CABINS WERE READY and was happy ton find a large inside cabin with COFFEE MAKING FACILITIES. I put my small case in so had to wait for it to arrive. Lifeboat drill was 1715Hrs So had cakes in the buffet for afternoon tea. I picked up my LIFEJACKET and went down to the CASINO. I showed my CRUISE CARD and managed to find somewhere to sit. They showed up how to put the LIFEJACKET on then it was over it was hard work walking up 5 flights to get back to my cabin. Then dinner was at the LOBSTER RESTAURANT 1st sitting which i like and sat with TIM AND ANDY another couple and another couple later. THE Food was good a lot of choice i had free bottled water as i had booked through an american agent. Then i went to the SHOW at 2115 After going up on deck to see the ship leave. It was called 70's FEVEWR SHOW 2 ladies singing 70's songs i like some of their songs but a lot of people walked out. I saw them on the bus and they were so nervous doing this new show. I now went to the LOGO SHOP with the PREZIOSA models which were gone! they said they had sold out but managed to the one in the window. Next day they were there why would he lie to me? I like a cigar butb even though she is a big ship she had no CIGAR ROOM I went on deck it wad very cold and noticed it said NO CIGARS? where are we supposed to smoke them then? NO coffee in cabin despite asking for it but had ice in bucket. AT SEA. I went tom the LOBSTER RESTAURANT and asked to sit with other but the other 4 people spoke german and very little english! We wait for 30 mins to take out order and had to waive out menu's atb the waiters! Got JUICE and asked for SWISS MUESLI it was ordinary muesli with milk and yoghart (NOT THE SAME) and EGGS BENEDICT WHICH WAS GOOD and hard toast. LE HAVRE. I got up at 0545Hrs to see the ship arrive in LE HAVRE,Then had BREAKFAST in the BUFFET plenty of room and found a much better SWISS MUESLI,FRIED EGG,BACON,SAUSAGE,BEANS and BLACK PUDDING. Then the ship was cleared so i could leave. As i had not booked and excursion and the shuttle bus was 6 EURO and last one was 1800 i Walked to the STATION it took 40 mins the queue at ticket office was so slow in missed the train to PARIS and had to wait 2 hours for the next one. The toilets were out of order too. I Had a CREDIT CARD but as the ship wanted to charge 250 euro i had only a 200£ limit i could not use it on the ship so i had to get 220 euro out of the ATM. It took 2 hours to get to PARIS got a ticket for the METRO went to the EIFFEL TOWER and MONTMARTRE a lot of walking there and it had changed a lot.I missed the 1723 Train but mins and gor 1749 instead it was rush hour but got a seat ok. When i got to LE HAVRE i walked to far and had to go back ended up at cross channel port had to go back and only got on the ship with 10 mins before i gangway went up! All the food wasc finished apart from slices of pizza i wanted cake but said not till 2200 lady got me 2 plates of cakes and watched the ship sail. Saw a much better show with singers and dancers. DISEMBARKATION. I woke up at 0445Hrs to make sure i saw us arrive in SOUTHAMPTON I got MY PARMA FLAG OUT and hope STEVEN SAW ME and the flag as we passed by. Had another nice BUFFET BREAKFAST but no BLACK PUDDING. As i had only a case i could leave the ship at 0730Hrs i also could not find my t shirt and asked my CABIN STEWARD where it was he found it under my pillow he never even said sorry i never gave him a tip. I walked off the ship and got the 0900 train to LONDON. WHAT I THOUGHT of CRUISE. I liked the food Service was poor in parts show were pretty good. But did'nt like credit card charge,logo shop,cabin n steward not the best and smoking was a bit strange. So not asure if i would go on MSC AGAIN. Read Less
Sail Date April 2019
One reason I choose to Cruise was to have fun and try out new experiences, how is it like to be in a titanic a 5 star moving hotel. The first time you enter the ship the ship smells 5 star and looks 5 star all the way, the decorations ... Read More
One reason I choose to Cruise was to have fun and try out new experiences, how is it like to be in a titanic a 5 star moving hotel. The first time you enter the ship the ship smells 5 star and looks 5 star all the way, the decorations inside are amazing you even forget That you are inside a ship. The embarkation que is horrible, you can't wait for a while before entering the ship, and didn't like the fact that they only open few service desk during embarkation. The stuff members are super great and friendly especially the man responsible for our deck 8, even when most of them didn't know how to communicate in English but they tried. MSC is one hygienic cruise hotel I ever seen, every corner you turn there is sanitation thats what I loved. The food is super Healthy and they don't compromise on taste, everything I ate I could taste that it's quality food. The dinning areas I loved them because you get the opportunity to dress up and be fine and finned, only problem is you have to buy soft drinks all the time, I don't mind them selling alcohols wish they could have gave us maybe complimentary soft drink for every fine dinning meal or 5 drinks per Cruz then the rest you purchase. I loved Eric the voice from above the program director all his shows were fun and entertaining. The parties organized by stuff were super great problem they only last for an hour. Deck 13 buffet area was home to most cruises and would like to give blow to the stuff there at deck 13 because they are forever working, especially the pizza guy 24 hours pizza. Our cabin was in front so every wave the ship cut through we felt it, and you couldnt stand straight which resulted in sea sickness, so would advice you to book balcony center cabin. The excursions on the island were expensive hence did not do them. I hated the fact that we did not go to Pomene Island and they could not take us to a different island like Maputo instead of Portuguese Island which had nothing to see the second day and the waters were unclean to swim at them. Pomene has been giving them a problem why don't they start looking for an alternative to island or take it out on your markets because when I booked I saw two island and wanted to visit two not one island. The disembarking program failed them a bit, stuff was not properly assigned to guide people were they should go,whuch made things to go slower. The photo package is expensive and it would be nice if the price could go down or be included as our take home package because we got nothing as complementary everything you have to buy. Despite all the negatives would still go and advice people to go is an experience you don't want to miss. Read Less
Sail Date April 2019
cruise was advertised in the sunday times as pay for double and 50% for the third person was a very good deal and any6 other offers of that type would surly see me on board again only problem expoerienced was the drink coupond that ... Read More
cruise was advertised in the sunday times as pay for double and 50% for the third person was a very good deal and any6 other offers of that type would surly see me on board again only problem expoerienced was the drink coupond that was delayed and only recieved it on Sunday evening the excursion was vey good as far as the activeties on the island was concerned as well as the food that was catered for and the shattel of passangers to the island was also very well ocastrated cleanleness was obseved on the ship and lots and lots of a variety of food was on offer and also thier was coffee and tea as well as hot chocalte available almost 24hrs the appreciation also for the hallal corner was also noted The entertainment was most appreciated as the people that staged the show were of proffasionalst and the people on board really enjoyed themselves with the on going none stop dancing from embarkment to disembarkment If there would be a special package again i will certainly be on board again thanking MSC CRUSES for a wonderfull experience on board and a very safe sailing to and from Read Less
Sail Date April 2019
My friend and I booked this cruise last year while on MSC Seaside. I had been to most of the Far East ports, but my travel friend, Judy, had not seen them. We flew from Tampa to Toronto and on to Dubai enjoying business class all the ... Read More
My friend and I booked this cruise last year while on MSC Seaside. I had been to most of the Far East ports, but my travel friend, Judy, had not seen them. We flew from Tampa to Toronto and on to Dubai enjoying business class all the way. One night was spent at the Dubai Marriott, and the following morning we taxied to the port. And there the problems began! There was a "time to board" listed on your information, but most of the 3500 passengers were already in the very crowded check-in area. Those in Yacht Club were given a place to sit and wait - we commoners just stood in line for nearly two hours. Not a good impression!. Once on board, we found our adjoining balcony cabins to be nicely furnished. I requested my duvet be replaced by a light blanket, and it was quickly done. My "bath tube" as noted on the reservation was a lovely large tub with shower - and all the really hot water one could ask for. Storage space was wonderful, and would have been fine for two guests in the room. The TV was mounted at ceiling height and quite small. We were out of range for English speaking stations much of the time, so it didn't matter too much. We had requested early dining, and found ourselves seated with folks who had limited English. We asked for a change, and were assigned to another dining room where we shared a table for six with an English couple and a couple from Australia. We had a grand time comparing countries and cruises for the entire 28-day cruise. Entertainment was based on opera most evenings. A soloist or duo or quartet sang with piano and flute or violin. There were a few song and dance shows, but due to the passengers' many languages we had no comedians or acts that required a good understanding of English. Food in the dining room tended to be about average rather than great. Always sufficient for any normal appetite, and enough selection to suit almost all passengers. The beverage package that included cocktails, wine, specialty coffee, water and soda in unlimited quantity was a true bargain at $28 per day. We had prepaid for excursions in all ports, and found many were not worth the price paid. Passengers with excursion vouchers had to congregate in the theater, and the staff sent out four or five busses (speaking various languages) at the same time to the same destination. We were late arriving at many sights, and waited in lines for up to an hour to board an elevator in some buildings. There was a library that had about 500 books in German, a hundred or so in French, Spanish, Italian and Chinese, and NONE in English - although there was a shelf with a sign that said English. There was almost no TV, and no daily news sheet was every printed. We had little idea of what was happening in the world during our cruise. Read Less
Sail Date March 2019
Firstly this was our first cruise so we have nothing to completely judge against, however the things I will talk about was our experience. On arrival onto the ship we we’re badgered by staff wanting us to sign up to a drinks package ... Read More
Firstly this was our first cruise so we have nothing to completely judge against, however the things I will talk about was our experience. On arrival onto the ship we we’re badgered by staff wanting us to sign up to a drinks package which we had already sorted pre arrival. This also didn’t stop for a couple of days. ( by all means assist customers but make staff be seen but have customers approach staff ) We also were constantly bugged by the staff photographers constantly asking if we wanted our picture taken and even after a polite no they then pleaded ‘it will only take a few minutes ‘ whilst following us. My polite no’s were beginning to wear very thin towards the end. To add insult to injury the one time we gave in, we were then automatically charged £34.99 to our card before even seeing them. From the reception they told me it was down to me to say I didn’t want them to have the charge removed. So I was glad to keep an eye on my account on my tv in my cabin. Otherwise it would have been a shock on leaving. ( may be better for customers to say yes before charging). Each place we docked at we were badgered if we wanted taxi or sight seeing bus. All were stupid prices and you can do so much better sourcing your own public transport at great prices.... it got tiresome as they wouldn’t take no as an answer. I feel msc security/ dock security should monitor this and actively reduce this annoyance. Now the ship is an absolute beautiful design. Really took our breath away. The mid ship sky screen shows and displays were very good. The shows onboard were very very good and thoughly entertaining. And at 30 mins I feel it was too short but understand with time restrictions for the program it has to be that way. I had no issues with my premium drinks package and recommend this is purchased. The staff were all very friendly and pleasant and had no bad experiences in the dining room with food or waiting staff. The cabin ( we had a balcony) was a nice size and I would say it was a slightly smaller than the average Travelodge room but pretty much the same layout. Tv channels were slightly limited ( but who comes on holiday to watch tv ). The safe is quite tiny and we couldn’t put our iPads in it. But it was simple to use. The Bed was very comfortable with two pillows. Balcony size ok. Mini bar idea not so good. .... it is not covered on the drinks package. I think to enjoy the balcony it would be good to use from mini bar to save having to go to the bar for purchasing drinks to carry back. Most drinks in there can be from the bar anyway. ( just saves borrowing and restocking ourselves the next day early). The spa is amazing and well worth the visit. Spent most days in there for a couple of hours recovering from our days walking. However on the sea day it got very busy. Maybe it would be good if msc only allowed the package deal only people to access on sea days and offer no day pass. ( could earn more money for them and balance the numbers out for spa visitors). With the numerous relaxation areas jacuzzis and steam/ sauna rooms and ice room. Not forgetting the emotional showers there are plenty of places to relax and rest. Never gambled before and the casino was an awesome experience. Staff very friendly and when it was quiet we asked how to use tables and all was explained very well. There are serious gamblers there, and people like us who had fun with between 10-30 Euros per visit. We actually visited most nights and actually walked away with more Euro’s than we started with. The water slides were fun to use, and the pools were relaxing. And the external hot tubs on the deck were very nice also. Anyone in two minds about first time cruising, I think the ship will give you the experience that will help decide if it’s for you. And as for us......... we will stick with msc and look out for more locations this ship will visit and try out the other ships in the fleet. We have been converted to a life of cruising for sure. Read Less
Sail Date March 2019
Why is the photos so expensive. When you dont buy it they throw all away?? Their are many people that look at the photos but dont buy. It is very nice pictures but really expensive. Think about cheaper prices as to throw everything away.. ... Read More
Why is the photos so expensive. When you dont buy it they throw all away?? Their are many people that look at the photos but dont buy. It is very nice pictures but really expensive. Think about cheaper prices as to throw everything away.. The food staff rooms and entertainment is very nice. On our 2 nd trip their was also more fish available. Deserts and so many of a variety of fruits were avaible. Cocktail of the day was also our favourite The staff is helpfull and friendly. We enjoy all the entertainment . We did not see the Sokkie singers too much to mingle with them as it would have been nice. On Portuguese Iland with all the changes and enough shades was awesome. We will definitely go on another cruise. Prices is resonible. Their is 1 more last thing. The hairdryer does not work as the laat time Read Less
Sail Date March 2019
it was an experience and I would like to take my whole family again on this worldly experience. The friendly crew makes you to feel welcome and at home. All the activities on the ship was such an experience one just needs to experience ... Read More
it was an experience and I would like to take my whole family again on this worldly experience. The friendly crew makes you to feel welcome and at home. All the activities on the ship was such an experience one just needs to experience yourself. The service was excellent. I could not attend all the activities as there was too many and I have to go back to finish all others. The entertainment was the highlight of my trip as I am a person that likes to enjoy myself on the dance floor. I think 3 days was not enough for me to peruse through the entire ship. next time I would want to do more excursions compare to only Portuguese Islands. I have really enjoyed myself with my friends. There was a variety of food and we could just choose what ever we wanted. The service was good and I hope to see all the crew members again in the near future. Read Less
Sail Date March 2019
Wanted to experience cruising since it was my first time, i miss breakfast and lunch buffet it was wonderful. I cant wait to go back again it was unique experience . The staff was friendly when need assistant they will help with smile. ... Read More
Wanted to experience cruising since it was my first time, i miss breakfast and lunch buffet it was wonderful. I cant wait to go back again it was unique experience . The staff was friendly when need assistant they will help with smile. Every time we leave our cabin when we come back its neat and well packed.service from the disco it was excellent really enjoyed myself a lot from there. Embarking to portuguese island wit a boat first when the boat leave i was scared looking left right front and back its only water but when spend few minutes i enjoyed too much. FOR A FIRST TIME VISIT I GUESS WHEN VISIT AGAIN I WOULD KNOW WHAT TO PACK FOR MY CRUISING AND HAVE ENOUGH FOR MY ENTERTAINMENT.I WISH TO CRUISE WITH MY FAMILY NEXT TIME FOR THEM TO EXPERIENCE WHAT I DID.CLEANNESS IS THEIR BEST THEY MAKE SURE.WOW THE MUSIC WAS ACCOMMODATING EACH AND EVERY ONE WHO WAS THERE Read Less
Sail Date February 2019
First the ship is beautiful. The cruise critic event was amazing might have been our best ever. During that event we were shown a presentation. That the msc seaside was designed especially for miami and that is was family owned and they ... Read More
First the ship is beautiful. The cruise critic event was amazing might have been our best ever. During that event we were shown a presentation. That the msc seaside was designed especially for miami and that is was family owned and they wanted to treat you like family. We also matched from royal caribbean from diamond plus to gold. Which added not much value a drink package that was supposedly free however there was a surcharge on every drink. There was enough people from 6 different countries that each announcement had to be made in 6 different countries. The only time i have had that happen is in the mediterranean. So you felt like you were in europe. Dining staff took you order and brought no conversation. First night it took 45 minutes to get appetizers. We were giving the wrong food from someone several times. The dining room itself is a european open style which amplify the noise level so much so that you can hardly hear across the table.we wanted wine from our drink package however on the third night; we were told they had ran out and if we wanted wine it was an additional charge. But they had the wine in the specialty dining. We bought the specialty dining package which we told there was a savings. There was no savings at all. Plus if you wanted regular coffee with your dinner it was an additional cost. The bar service you had to request the bartender to come over to take your order. There was no bar service asking how can i help. We tried almost every bar on the ship and it was the same. Plus one bar had no coke zero or spirit zero and we were told there was none on the ship, yet you could walk to the next bar and they had. This include beers, wines and alcohols. We meet some several people that had wonderful time after the cruise. But they all had several things alike, yacht club, black card and max drink package. Msc has a special area and dining for yacht club and black card members. We asked and none of these people ate in the in dining room. Plus we only meet 2 other couples that spoke english on the whole cruise. Out of the 52 cruises i have been on this one ranked 51st.if you like to walk there is no walking track and the gym is tiny. Lines for the tread mills were long. Msc allows and it seems they encourage marking of lounge chairs by the pools. People were out at 5am marking chairs. We were looking for the walking track. I would not recommend msc seaside unless you can afford a suite for the yacht club and max drink package.last if you are disabled, we saw several that the doors are not wide enough to get there wheel chairs in. Read Less
Sail Date February 2019
I chose this cruise as I always wanted to do so but was never able to because of work and family commitments, mu only regret is that I did not do the cruise sooner :(. We embarked on the 11 February 2019, remember to get to the ... Read More
I chose this cruise as I always wanted to do so but was never able to because of work and family commitments, mu only regret is that I did not do the cruise sooner :(. We embarked on the 11 February 2019, remember to get to the embarkation port a earlier to avoid standing in long queues, the crew assisting with the embarkation was very efficient and directed us in a well manner, the entertainment also kept the queue occupied...it was amazing to see the elderly and disabled being assisted immediately. I did not book the trip so I was not aware of the "Easy On Board" system which allows quick embarkation for a fee, next time I will make use of this service. MSC makes this cruise exciting beginning to end with the photographs which can be purchased on board. I was amazed at the luxury of the ship as we entered, the welcome by the employees and the continuous reminders of what is required and the friendly smiles deserves a "thumbs up" Collection of vouchers (Drinks, water, etc...) which can be purchased with your booking was easy , also note that vouchers can be purchased on board as well. It is advisable to purchase the vouchers as part of the cruise package... I was a bit disappointed with the cabin being small but as I previously stated I did not book the cruise and will definitely book a cabin with a balcony on my next cruise.. The housekeeping service is excellent as the cabins were cleaned out twice daily. The Buffet is excellent with a huge variety to choose from and also includes a Halaal food station. The dinner at the restaurants was also good with also an option of a Curry menu for the spice lovers. The service from the waiters is exceptional The one thing that I most enjoyed was the entertainment and activities especially the world class daily shows at the theatre. The show at the theatre must not be missed by anyone... The Port and shore excursions was awesome, I would recommend that you book your seating spaces etc...with your cruise package, once again I was not aware....but will definitely do so next time. Also get your tickets to the islands early instead of waiting after breakfast to really enjoy the islands. Pomene was extremely hot, the one negative was the water package at Pomene we received 1x 500ml water instead of the 1.5 lt water which is purchased on board, MSC should have taken a decision to sell 2 x 500ml of water if they did not have 1.5lt.... Getting back to the ship was a nightmare due to standing in queues in the heat and passengers cutting the lines claiming their family were already in line and the crew did had poor control over the passengers and whom were next in line...there should definitely be a drinks station at this area for passengers to purchase water etc.. whilst in the queue. I love reading and the ship has a library but with limited selection of English books...this could be improved. Overall experience was 10/10...I loved every minute of the cruise and proud to say I have been bitten by the "Cruise Bug" and am already planning my next trip.. Well Done MSC Musica for a beautiful experience..... P.S....the ship cruise is for partying and having fun...... Read Less
Sail Date February 2019
Highlights I chose MSC because ever since I have started every time i become more crazier to take a cruise. This was my third time because I love the atmosphere, I love the hospitality and I just love being part of this family because ... Read More
Highlights I chose MSC because ever since I have started every time i become more crazier to take a cruise. This was my third time because I love the atmosphere, I love the hospitality and I just love being part of this family because everything is being done on professionally and efficiently on board. I should really say Musica is indeed a beautiful baby. Spacious cabins and very attractive scenery. Embarkation was a little longer but there was a valid reason which was a a result of load shedding which was beyond anybody's control. Otherwise the excitement killed the thought and waiting was no problem. From my previous experience there is normally no problem as far as that is concerned. It was only when we came back that I noticed somebody not being happy about her luggage because she could not find it. It was a little odd as I never heard of that ever since i started boarding the ship. Maybe there should be a checking point where security checks that people do take the luggage that truly belongs to them. The lady was causing an unnecessary scene drawing attention. Thank you for serving food that makes one to yen for more. The food is being served with love. Thank your kitchen team for looking after us. It is by choice to eat unhealthy but you surely do cater for everybody to eat a healthy meal. The plays are always exquisite. Thank you very much entertainment team you were just wonderful. Your costumes are always out of the world and everything becomes real. One of my highlight is this that I got to dance with one of the officials and that made my cruise the most enjoyable. Chilling around the pool more especially when there are activities is also most enjoyable experience. I love being on the Portuguese island. I love the water as well as the atmosphere around the island. It is more accommodating. The setup as well as the moving around all the activities are people friendly. Please make some improvements at Pomene as well or rather bring back the excursion of going into Maputo and cancel Pomene. I personally did not find the place enjoyable. The hot sand is unbearable, the limited space makes it very unpleasant for the people who came later and did not have any shelter to be under. The footpath leading to the beach could be at least outlined properly with wood material or so. Please take this matter seriously as it really was a low light as far as the excursions are concerned. Thank you very much for the great time that we had on the ship. The service from the people cleaning the cabins as well as the the waiters, not forgetting the personnel you meet around the ship who always are willing to help. How can I forget the teachers who so wonderfully look after our children and make their time a memorable. That gives mummy and daddy ample time to enjoy being on the ship without any hassles. My grandson was always reminding us not to forget that it is time for him to be dropped off. This is a lifetime experience as it really awakens the child in me. I would never miss an opportunity to go on a cruise. I intend cruising at the end of December to Mauritius and will share that with my sister. Read Less
Sail Date February 2019
Myself and my mom (who is 78yrs old) went on the trip. From the start of the trip till the end was AMAZING, the cabins was comfortable and spotless. The entertainment stunning. I am encouraging all my friends and family to go on one of the ... Read More
Myself and my mom (who is 78yrs old) went on the trip. From the start of the trip till the end was AMAZING, the cabins was comfortable and spotless. The entertainment stunning. I am encouraging all my friends and family to go on one of the MSC cruises. It is truely value for money entertaining a great experience.The food was well divine. I would go on a MSC cruise any time instead of booking a holiday at a hotel where you still had to worry about meals. The drink packaging that you can buy online before the trip really adds that extra value for money. The staff are friendly and always have a smile on the faces and willing to assist you with anything. The baristas was most friendly of all. I was also very impressed with the upgrade of the Portuguese Island, so much better than when i visisted in 2011. Thank you MSC for the amazing memeories Read Less
Sail Date February 2019
I choose MSC Musica because of what the ship had to offer sounded very attractive. The look off the ship and structure captivated me .The overall experience from the food to the staff were exceptional. The fine dining experience was one ... Read More
I choose MSC Musica because of what the ship had to offer sounded very attractive. The look off the ship and structure captivated me .The overall experience from the food to the staff were exceptional. The fine dining experience was one of a kind ,being graced with such humour loving and passionate waiters made the our time there worthwhile.The cabins were well kept on a daily basis which I was pleased about. The island pomene and the shows were breathtaking and was the highlight of my vacation. We were given the oppurtunity to meet and be seated to such an amazing family. Also the emabarkation and disembarkation processes were well planned out and executed. This ship gave us diversity from the people to the cuisine. I simply loved everything about this cruise ship. I will definitely be doing many more trips with the MSC family. Thank you to all involved for making it an unforgettable experience. Read Less
Sail Date February 2019
When we got on board in Durban everything was excellent, curtesy from proffessional staff, our luggage well taken care, lunch already prepared, safety aspects observed and the takeoff entertainment exceeded my expectation.Just wanted an ... Read More
When we got on board in Durban everything was excellent, curtesy from proffessional staff, our luggage well taken care, lunch already prepared, safety aspects observed and the takeoff entertainment exceeded my expectation.Just wanted an experience a cruise so can plan a holiday with my family, also just have fun and a weekend away. It has been the best experience in my life, now i will be planning to take my whole family. Every thing about the cruise from embarkement, the ship itsself, food entertainment and also hassle free disembarkement was excellent. Portuguese island Msc Lodge was spectacular, entertaiment, security, vibe all was world claas. I came with my friend but everything was worth the price. Loved different people with different cultures on board with their caring, helpful and friendly nature. Big up to your team and staff. Iwould like to take my son to have this life time experience, Well done MSC. Read Less
Sail Date February 2019
I did explore the cities before the cruise, embarkation and disembarkation went very well. I went to the cruise before so was familiar with the other things but the levels are upper than before, ship everything is so clean, the staff ... Read More
I did explore the cities before the cruise, embarkation and disembarkation went very well. I went to the cruise before so was familiar with the other things but the levels are upper than before, ship everything is so clean, the staff members do have respect to the guests, the cabin I was not expecting it, for me the cabin was the lowlight it was a 4 sleeper the cabin was too small for 4 people there was no space in the cabin, the top beds were so uncomfortable. Dining everything was ace, entertainment and activities oh that one was on top, service was excellent. Excursions the trip was going to Pomene and Portuguese Island but we ended up not going to Pomene nobody inform us about the changes we only went to Portuguese Island so for me that one was a lowlight maybe if they did inform that would be better because I went to this trip because of Pomene because I never went to Pomene before if I knew that we will only do Portuguese Island I wouldn’t go on this trip. I was traveling with my friends and I think that was last my trip but not sure. Read Less
Sail Date January 2019
My friend and I were looking for a cruise and found this one on the internet. It was a wonderful experience for me. The embarkation process [ from 11:30] until we were in our cabin was to long for me. The disembarkation went very smooth. ... Read More
My friend and I were looking for a cruise and found this one on the internet. It was a wonderful experience for me. The embarkation process [ from 11:30] until we were in our cabin was to long for me. The disembarkation went very smooth. The cabin was excellent and always nice and clean. The beds are fantastic. I enjoyed the balcony very much. The food were outstanding and there were something for anyone to eat. Even the two extra days we were on the ship - the food were still enough. The crew and waiters were always friendly and helpful. I did not take part in the outdoor activities because that is not my kind of thing. But I enjoyed the shows and the documentary films very much. I really enjoyed the lounges where I could relaxed with a book. The hospital crew were great and help my friendly and very quick. I certainly will make use of your cruises again in the future Read Less
Sail Date January 2019
The food on the ship was excellent. i have never used the buffet in previous cruises but was very happy with the selections. things changed every day. Msc ships including the armonia was as clean as a ship can be. they were constantly ... Read More
The food on the ship was excellent. i have never used the buffet in previous cruises but was very happy with the selections. things changed every day. Msc ships including the armonia was as clean as a ship can be. they were constantly repainting areas and cleaning even the elevators. someone would be cleaning them as you used them. the shows were excellent. the cabin seemed to have plenty of room for 2 people. lots of storage areas in the cabin which was 02, oceanview room. customer service lines were not long because it was a smaller ship. the staff listened to every thing you might say to them and i received chocolate covered strawberries for just suggesting something to the matre d. the photo department was well run and all the areas of the ship always had things going on. the casino was a great place to hang out at the bar in the casino. this cuba sailing was a very good itenarary and we will be back on there in november of this year. Read Less
Sail Date January 2019
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