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2 Helpful Votes
Sail Date: May 2019
Embarked in Warnemunde, embarkation was fine. Went to the rooms, was room 10241,aft balcony. Large balcony however the engines shook so much, I couldn’t sleep half of the 10 nights. Then, the food. Half of it was inedible, the other ... Read More
Embarked in Warnemunde, embarkation was fine. Went to the rooms, was room 10241,aft balcony. Large balcony however the engines shook so much, I couldn’t sleep half of the 10 nights. Then, the food. Half of it was inedible, the other half was disgusting. I ate salad and salad the whole cruise. There was lack of diversity in food. No prepared sandwich, no omelet station, the burgers were stale, all the food was so gross, I was popping tums and zantac the whole time. The staff, came out with a roast beef that they couldn’t even cut into with a chef knife. Everyone on the ship was complaining on how hard it was, and then i found the same meat cut up in the dining room. NO one speaks English, no one helps, the shows are laughable and the rooms are tiny. We booked a excursion for handicap and they showed up 1 hour late. One of the ports they didn't put a ramp for wheelchair and it was impossible for handicaps. I would never go on this cruise line again. I cruised on here 8 years ago on a Caribbean itinerary and it was great. I don’t know what happened but it took a turn to the worse. Heed the warnings in this review, this cruise is for EURO traveler, unless you are VERY adventurous traveler and don’t care about customer focus. I have been on over 50 cruises this one ranks number #50 on worse. No sympathy or compassion towards their customer Read Less
2 Helpful Votes
Sail Date: April 2019
We chose the Seaside first based on cost. We've been to E. Caribbean many times, and Hubs is getting over medical problems, so we knew we would primarily stay on the ship. Embakation was a snap because he was using a walker, so ... Read More
We chose the Seaside first based on cost. We've been to E. Caribbean many times, and Hubs is getting over medical problems, so we knew we would primarily stay on the ship. Embakation was a snap because he was using a walker, so they offered him a wheelchair, which we gratefully accepted. We also had an accessible inside cabin, which was great. Lots and lots of room and large equipped bathroom. The ship was absolutely beautiful and never felt crowded, even with 5,000 passengers. What we especially liked were the many places to sit and gaze outside and listen to music or people-watch. We had the Fantastica experience which allowed us to choose our dining time, but for medical reasons we chose early dining. We had a very nice table for 2 but in a line of 5 tables, so you actually had 8 to 10 persons to converse with at times. We found the food to be good and adequate, not great, but certainly good enough for us to be pleased. Yes, portions are a little smaller, but you can order more than one from each course. Dessert is ordered when you order your main meal. The buffet on Deck 8 was also good, but not great. As many have already said, lots of repeats every day, but the salads and soups were quite good, as well as very tasty pizza available almost round the clock, We are black card, so we chose Butcher's Cut for our one included special dinner, and it was wonderful! What a treat! The filet mignon was melt in your mouth, and Hubs had the rack of lamb, which he enjoyed, as well. To sum it up, we were very pleased with MSC and will definitely sail with them again. We wish they would put a ship at Port Canavaral so we wouldn't have to drive to Miami. We live just north of Tampa, so it is a 5 hour drive, but next time we will plan it better and stay the night before in a hotel. Disembarkation was just as smooth. We literally walked off the ship and did not have to stand in an endless line. What a wonderful week!! Read Less
Sail Date: April 2019
I had earlier been on three cruises, two of them being to Europe (Mediterranean west and Southampton /Norway).This was our first experience with MSC Preziosa and we had a great time on the ship.I had booked a fantastica balcony cabin for ... Read More
I had earlier been on three cruises, two of them being to Europe (Mediterranean west and Southampton /Norway).This was our first experience with MSC Preziosa and we had a great time on the ship.I had booked a fantastica balcony cabin for me, my son and a close friend and our package included 36 drinks vouchers for our six day cruise. We had a very smooth Embarkation ,it took us just 20 minutes to get on the board and our luggage was already outside our cabin. Our cabin was quite spacious and had ample room for three of us. Bed was very comfortable and so was the sofa cum bed.Bathroom's size was okay and it had all the requisite toiletries .Balcony was also good though we didn't get much chance to sit and enjoy coffee as it was quite cold outside. The ship has beautiful interiors and one really relishes being on board such a lovely ship. The only thing which is below the mark is it's dining which was just average. There were very few options in the main dining room and the buffet was somewhat better. Entertainment was okay without being exceptional. We had no complaints regarding the service which was very good. We didn't go for pricey excursions offered by the cruise and had our own arrangements. Finally, the process of disembarkation had no hiccups and we had smooth sailing. Overall we had a wonderful time and would certainly sail again with MSC Preziosa. Read Less
3 Helpful Votes
Sail Date: April 2019
We chose the Seaside again because of the beauty of the ship, the lovely staff including approachable, interesting, kind officers. The opera singers and all of the other entertainers are amazingly good. I like opera to a degree. Sometimes ... Read More
We chose the Seaside again because of the beauty of the ship, the lovely staff including approachable, interesting, kind officers. The opera singers and all of the other entertainers are amazingly good. I like opera to a degree. Sometimes it puts me to sleep, but that is just me. I sit close to an aisle.lol. We decided to check out some of the family entertainment. MSC-Seaside really bends over backwards to make families with children feel welcome. I watch. I see. I think my grandchildren ages 1 to 18, would have a wonderful vacation on this ship. There is just so much to do. The food is so good! I/we read some of the negative reviews and we ask ourselves what do these people eat at home? There are so many choices both in the dining room and at the buffets. I am on a very restricted diet. MSC-Seaside is taking such good care of me. Gluten free, vegan(I eat fish) and dairy free. I am being pampered by all the attention. My husband is on a regular diet and enjoys the meals. The cruise critic community was treated to a special time with the officers. Drinks, snacks and a special cake was served. Thanks everyone! PS.. No sponsered excursions this time for us. We chose to stay on the ship and enjoy the food and drinks and the swimming pools. Read Less
Sail Date: April 2019
I travelled with the Oppiwater Kunstefees. The embarkation and disembarkation was very slow but allwrite. The food was good but not excellent, the cabin was very good/excellent. The shore excursion was good and interesting but not ... Read More
I travelled with the Oppiwater Kunstefees. The embarkation and disembarkation was very slow but allwrite. The food was good but not excellent, the cabin was very good/excellent. The shore excursion was good and interesting but not excellent. The ship is very big and it takes quite some time to accustom yourself and not get lost. The informal dining room was to crowded, to few tables. The services was excellent. I would not go again and next time prefer a smaller ship or a river cruise. I did not travel with children. The kunstefees which I attended was excellent.. The swimming pools area was good and the deck chairs also good. The services allover was excellent and the staff very friendly and professional. The venues for the shows was excellent, although a lot of the shows started late. The embarkation and disembarkation was very slow but very efficient, I suppose its nessasary for the officials to be very complete. The information on the ship was also excellent with the day to day papers. Read Less
Sail Date: April 2019
cruise was advertised in the sunday times as pay for double and 50% for the third person was a very good deal and any6 other offers of that type would surly see me on board again only problem expoerienced was the drink coupond that ... Read More
cruise was advertised in the sunday times as pay for double and 50% for the third person was a very good deal and any6 other offers of that type would surly see me on board again only problem expoerienced was the drink coupond that was delayed and only recieved it on Sunday evening the excursion was vey good as far as the activeties on the island was concerned as well as the food that was catered for and the shattel of passangers to the island was also very well ocastrated cleanleness was obseved on the ship and lots and lots of a variety of food was on offer and also thier was coffee and tea as well as hot chocalte available almost 24hrs the appreciation also for the hallal corner was also noted The entertainment was most appreciated as the people that staged the show were of proffasionalst and the people on board really enjoyed themselves with the on going none stop dancing from embarkment to disembarkment If there would be a special package again i will certainly be on board again thanking MSC CRUSES for a wonderfull experience on board and a very safe sailing to and from Read Less
5 Helpful Votes
Sail Date: April 2019
Cruise critic, notes from the brand new MSC Bellisima... The newest of the MSC fleet, Bellisima is massive, wide, and very, very crowded. Ship. There are advantages to its size, but many disadvantages too! The price for its size, ... Read More
Cruise critic, notes from the brand new MSC Bellisima... The newest of the MSC fleet, Bellisima is massive, wide, and very, very crowded. Ship. There are advantages to its size, but many disadvantages too! The price for its size, comes as opposite to your logic, the balcony suites!! Shoe boxes, (better) have been reduced in width to accommodate more rooms (boxes)! The design has changed the interior to putting the bed near to the window and the sofa next to the heads. On that front, there has been no shortage of hot water, at night the sound of those rooms above, having a shower or running water, can be loud. Everything is bright and new, yet only weeks old, signs of blistering rust, fester in awkward places. The crew as always, are Great! really helpful and accommodating. Some we have known from previous MSC cruises, don’t like the larger ship. It has lost its personality. For the the girls, women and wives, there are plenty of shops! If your in the market for watches, some extremely expensive(€53k)!! Down to tacky 2x €40! This ship was designed specifically for the Med. and less dangerous seas, not for open seas, ask those who travelled out from Southampton! Not good. The shopping plaza will blow your mind! It’s roof is an LED, picture scope, changing scene every few minutes, similar to that seen on the Dancing on Ice back drops. A wonderfull sight to see! Truly beautiful. From previous cruises, the traditional leaving port to Andrea Botchelli and Sarah Brightman singing ‘time to say goodbye’ has been deleted, no longer to thrill the passengers as this Cruise Director ( probably the worst we have ever witnessed), refused to play it!? Andrew Botchelli was in Southampton for the christening ceremony with Sophia Loren, he will be less than enamerored, when he finds out! He was so pleased to learn of the accolade. Shame really, out loud on the tannoy, it fits well with the MSC image, as the ship leaves the port, the recording blasting away! Other cruise lines now do the same, but MSC was first! The food is Good, really good for bulk cooking. The most picky eater would not go hungry. I have no intention of being rude, but how some of the foreigners stack up their plates,only to ditch it 10 mins later. With such a very large passenger number, queueing for food is a nightmare. This very much is the same for getting on and off the ship! Long waits! Double the passengers, but not the staff or exits and it’s a disaster waiting to happen! As above, there are quite a few other matters that can apply too! The theatre, emergency practice, let alone forbid it should ever happen for real! Hey? Perhaps the captain will get off first! Costa on the rocks sir? With ice? One of the other nigly small items is the changing of the drinks packages. One thing other lines should have followed(Cunard)! Obviously MSC found they could screw you out of more money this new way! and the new fantastica package goes far less further than it did! The once formal evening has gone. Not one evening suit to be seen. Shame! Yes shame, we forget the ladies love to dress up! On the Gala night, shorts and tee shirts were seen on many! Bad news is, the staff did little or nothing to stop it. The ship! Yes too big! Too crowded, too many queues, oh yes! There was enough deck chairs, but no staff to organise how far they could go! Main areas were jammed in 2 cases. The ship? An absolute joy to sail in. Even the most sea sick person could manage! Very little roll or pitch! Well done the designer or ship architect. NOW YOU CAN TAKE YOUR MOTHER! There is some good entertainment on board. The nightly shows are well put together as are specialty shows like ‘Circ Du Soliel’, but the ad says, specify! Gourmet food. It is not! Wet, over cooked veg, hard over-baked specialty Potatoes are part of this act! Now in the bin. I did have cause to complain that one time, as my plate went back with no other replacement in sight. But those artists Read Less
2 Helpful Votes
Sail Date: April 2019
This was our 8 cruise and the second with Msc. We choose this cruise because of the itinerary. We are a couple in our late fifties. Embarking in Venice took several houres and here they can do a better job. Stateroom. ... Read More
This was our 8 cruise and the second with Msc. We choose this cruise because of the itinerary. We are a couple in our late fifties. Embarking in Venice took several houres and here they can do a better job. Stateroom. We had a suite om deck 10 and it was very nice with a good bed, lots of space, å nice bathroom and a good balcony. Everything was kept nice and clean by our cleaner. Food. We had breakfest at the buffet, lunsj mostly in the buffet and one day in the restaurant and dinner every night at the restaurant at deck 6. All the food we had was wonderful and the service by the waiters was excellent. Drinking package. We had the non alkoholic package with water, coffedrinks, soda, none alkoholic softdrinks etc. and they were all very enjoyable. Smoking. We dont smoke. There are no smoking at the balcony any more . Only place inside were people could smoke was in one bar. We were not there and had no problem with smoking people. I never smelled any sigarette smoke at all. Entertainment. This entertainment ensemble is one of the best I have seen. They have wonderful singers and dancers. We saw every show. They were brilliant. Every day we were out on a organized tour and they were all good. We did Sibenik and Trogir in Croatia, Kotor and Perast in Montenegro, Ljublijana in Slovenia and San Marino in Ravenna. Every tour well organized. There were a lot of different activities day and evening on the boat to choose from . As we were out most of the day the evenings went to dinner, show and dancing. Would I cruise on this ship again. Yes with no doubt. Thank you for a wonderful week MSC Lirica. Read Less
1 Helpful Vote
Sail Date: April 2019
It was our second time with MSC. The first one was with MSC Fantasy and was very good. To start, embarkation lasted three hours, very stressful. We had to buy soap at the first port we arrived because the soap dispenser did not work. ... Read More
It was our second time with MSC. The first one was with MSC Fantasy and was very good. To start, embarkation lasted three hours, very stressful. We had to buy soap at the first port we arrived because the soap dispenser did not work. The menu at buffet and restaurants did not have many options, specially if you do not want to eat meat. They take a lot of time to refill food and coffee, when they do. Napkins at the buffet were dark blue fabric, dirty and smelly as well as the plastic glasses to drink water. Dining tables at the buffet were usually dirty, they did not remove the dirty dishes and stuff very fast. No enough tables at the buffet, it takes some time to find a place to seat. No shows at the theater for several days, even at sea days. However, one night there was the best show we ever enjoyed at cruises, with an Argentinian singer, Guillermo Guido. Great show. Instructions to connect to the Internet were not given to the rooms. After some time, we finally found the instructions on a blackboard near the Reception office. We wasted a lot of time with long lines everywhere because there were just a few officers to help you. It seems that they did not have bilingual crew. The library was very limited, not only the quantity of books available but also its schedule. The person in charge of the library did not speak or understand basic Spanish, in spite of most of the passengers were Argentinian. The crew looked very tense and did not smile at any moment, they just did the minimum required with a tired face. Finally, they charged for water and everything, even for the only scale they had at the gym, $9!!! Read Less
6 Helpful Votes
Sail Date: April 2019
Sailed with husband,daughter and 2 friends. This was our 55th cruise. 6th cruise line, returned from 04/04/2019 sailing on MSC .meraveglia The ship is lovely, staff was wonderful, especially Jonathan, my room steward. ( Balcony ... Read More
Sailed with husband,daughter and 2 friends. This was our 55th cruise. 6th cruise line, returned from 04/04/2019 sailing on MSC .meraveglia The ship is lovely, staff was wonderful, especially Jonathan, my room steward. ( Balcony Stateroom #13150, Aurea experience), was kept perfect at all times. Jonathan was kind, courteous and one of the best I’ve ever had. The room needs more storage. Small closet with too few shelves with only 2 drawers is not sufficient. The spa was amazing and “Cherry’ gave me the best message ever. She was excellent Spa was the best I’ve experienced at sea. Very very busy on sea day. Dining room sat 5 of us at table of 4. Woman who does seating in Panorama dining room was downright rude when we requested a different table. My daughter was placed in the aisle with metal bar in front of her making it difficult to actually sit at the table. No napkin or flat wear unless requested. My daughter, a professional woman, was mortified. As I was for her. Food in dining room, Panorama, was ok..not good. Variety was small...do not even think to order Mahi mahi . The staff is hard working. Courteous. The real problem, which absolutely ruined our cruise was the tour “Rome on your own”. We waited a lifetime to see Rome, and did not. 4 of us are 65+ With health, mobility and vision problems. Don’t let the term “easy’ Fool anyone, disgraceful. There was a marathon the day of our arrival to Rome. The entire city was affected and virtually closed down. The tour company was totally unprepared,causing the ride to last twice as long just to try to find parking. When the bus finally parked, we were at first, led in the wrong direction. Walking up hills and many steps. The tour guides finally realized an error in direction ,so we retraced our steps. We never got to see Rome s sights as we could not walk further than the Spanish steps. The reason for our trip was primarily visiting Rome. I cannot tell you the disappointment. We should have been told we could not get buses or taxis into the center of Rome because of the marathon. We should have been given a choice of cancelling. The guides SHOULD HAVE PREPARED. Till we walked back to bus stop, we had hobbled nearly 5 miles. Causing problems for the remaining trip. I will not go back on the MERAVEGLIA again Read Less
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