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11 MSC Cruises Le Havre Cruise Reviews

MSC Prezioza Cruise Review: Our first and only try at MSC. This review is completely based on our honest review/opinion of our experience onboard MSC cruise line. Although we’ve been other lines, this is our first cruise with MSC. ... Read More
MSC Prezioza Cruise Review: Our first and only try at MSC. This review is completely based on our honest review/opinion of our experience onboard MSC cruise line. Although we’ve been other lines, this is our first cruise with MSC. The following is our experience of Pros and Cons during our trip to Hamburg, Germany, Le Havve, Southampton, England, Brugge, Belgium and Rotterdam, Netherlands. Pros: Coffee is excellent. Overall cleanliness of ship and bathrooms were good. Bed is firm but comfortable. Buffet food to open all day with assorted food selections. Some staff were helpful with our questions. Premium cocktails only if you’ve paid extra for the $900 premium package. They offer cheaper packages as well. Gym has a lot of exercise equipment. Frozen ice coffee is amazing. You get to choose an extra large plate/tray for any amount of food. Excursion desk was very helpful in rearranging our missed excursion trip. Some good bartenders. Cons: Constant multiple language announcements over the PA system that on average took 5-8 mins and during the morning hours of 8:30 am everyday as this was a European cruise. Limited (20 mins) time using treadmill. Machine shuts down automatically. Some users reset multiple times including us. No view of ocean when working out - only steel barrier. A bit frustrating - We needed to show passports on many occasions during boarding unlike others ships which is only one time when registering. We did not feel welcomed during the on-boarding process. No direction on where to go. Orientation to new guests was also disorganized. While walking onboard, some staff didn’t know where certain business were located. Some even told us to check the program so not so helpful with verbal directions. Only one restaurant assigned when booking so you’re stuck with only one restaurant but you can pay to dine at other restaurants onboard. Shower stall is extremely small. I’m 6 ft 225 lbs and could barely fit. Our room was a premium balcony cabin on deck 10 (middle of the ship). If you’re taller/heavier you need to consider this or possibly inquire about another floor or cabin. To wash my back, I needed to open the shower door to stretch and wash my back so the floor literally got wet. Very poor shower water pressure and only one trash can in balcony room. Pillows are dead, flat and very uncomfortable. Some bartenders made cocktails too sugary or weak. Need to explain carefully how you like your drink. If you’re going on all-day excursions on MSC, make sure you choose the second seat dining/dinner at 8:30 pm if not you’ll be eating at the buffet. We like kids but there were kids at all the bar rooms/lounges/clubs until late night. They shouldn’t have children hanging out at the bar. They should have a designated area for kids. We didn’t want to be a bar having a cocktails with kids around us. Other cruise lines we’ve experienced does not allow children near a bar let alone to sit at a bar. At the bar 8 pm one night having a cocktail and no music at all. Onboard entertainment is horrible in our opinion. Entertainment is more child-like. Wife and I were having cocktails at the bar and the music suddenly stopped because they were going on a break. Only one band on the Prezioza cruise line. We left one bar and decided to walk over to two other bars and again no music. Paid for premium alcohol package but on one occasion was told that the bartender was on break. When disembarking for excursions, MCS needs to have workers directing where customers need to go. On several occasions, there were no directions provided so some were lost for a few mins. Very disorganized process. We left 2 cocktails in our room and upon return at night, the very same two drinks were still in the room. For the first 3 days we had sheets on the bed but then for 2 days, no extra sheet under the blanket which would be typical in cruise lines hotels etc. Read Less
Sail Date August 2019
I had earlier been on three cruises, two of them being to Europe (Mediterranean west and Southampton /Norway).This was our first experience with MSC Preziosa and we had a great time on the ship.I had booked a fantastica balcony cabin for ... Read More
I had earlier been on three cruises, two of them being to Europe (Mediterranean west and Southampton /Norway).This was our first experience with MSC Preziosa and we had a great time on the ship.I had booked a fantastica balcony cabin for me, my son and a close friend and our package included 36 drinks vouchers for our six day cruise. We had a very smooth Embarkation ,it took us just 20 minutes to get on the board and our luggage was already outside our cabin. Our cabin was quite spacious and had ample room for three of us. Bed was very comfortable and so was the sofa cum bed.Bathroom's size was okay and it had all the requisite toiletries .Balcony was also good though we didn't get much chance to sit and enjoy coffee as it was quite cold outside. The ship has beautiful interiors and one really relishes being on board such a lovely ship. The only thing which is below the mark is it's dining which was just average. There were very few options in the main dining room and the buffet was somewhat better. Entertainment was okay without being exceptional. We had no complaints regarding the service which was very good. We didn't go for pricey excursions offered by the cruise and had our own arrangements. Finally, the process of disembarkation had no hiccups and we had smooth sailing. Overall we had a wonderful time and would certainly sail again with MSC Preziosa. Read Less
Sail Date April 2019
Our second time on Magnifica this year-this time for 10 days-and we had an equally fabulous time! Entertainment was great and we loved the dancing each night. We were delighted that Kalid had been promoted since our last visit in May- ... Read More
Our second time on Magnifica this year-this time for 10 days-and we had an equally fabulous time! Entertainment was great and we loved the dancing each night. We were delighted that Kalid had been promoted since our last visit in May- this young Moroccan man is talented, great with customers and is going places! Hope to see him as a Cruise Director one day! The whole entertainment team work well together, are fun and get you joining in (but leave you if you really don’t want to!) We personally don’t like The Quest and another American style ‘crude’ entertainment but we just avoided lounge at that time. We liked the games where you guess the songs and all the dances such as Bongi Bongi sang and dance-led by the brilliant Duo Magic Sound. The food was fine and we always found something each night in the Quattro Vente restaurant even if this meant having three starters or two mains as choices! I even started with sweets if I fancied it! We were delighted with our allocated table for two, as if we needed to listen to others, the conversation on the next table was so loud we heard it all anyway! As we are both Black loyalty status, we had the chance for two free meals at speciality restaurant but we chose to go only once. It has always been near to empty whenever we saw it and this really needs looking at by MSC. It’s not working as Asian Restaurant. Why not make it into a specialty Italian restaurant or (not my fave choice as mostly veggie) a Steakhouse? The service wasn’t as good as last time. Odd as only two tables to cover in the near empty place and as its special I expected special service! It looks great but possibly a missed opportunity for something much better? We had the drinks package again and this is great value even as we don’t drink lots. We used it for bottles of water, specialty teas, coffees and juices too. MSC as listened to the feedback and there is now draught Guinness onboard covered by package! The spa was good again and the friendly receptionist recognised us and greeted us every day. We bought the couples massage and daily pass package again. Sometimes the area near jacuzzis was full or had towels on each of the 6 loungers. I enjoyed the few occasions I went and got the jacuzzi to myself which is why I bought the pass. Have you ever had a massage and thought ‘I don’t want this to stop’? I can’t believe that when we had our 30min Bali massage one woman tried to up-sell it by saying “we have a special offer and can continue for another 30minutes for and extra cost plus service charge as there ‘is an offer on’”. Talk about selling while someone’s half asleep! Luckily I came around enough in time to say “I’ll think about it for another time”. She looked disappointed when we decided not to book at the time but ‘go away and consider it’. I just wish they wouldn’t try to up-sell and let customers enjoy the experience and decide for themselves. There was improvement with the spa staff not obviously talking about customers as they left the exit of the spa. This time there were smiles and thanks given instead. Perhaps comments were noticed in last review? One awful bit was when we 1st got on our drinks package didn’t show up on the ship’s computer although I paid through travel agent at time of booking. The receptionist was adamant there was ‘a big red cross’ next to it on her computer and kept insisting I must have cancelled it and I had NOT paid for it. I knew this wasn’t true, and as we had left Southampton, I had no way of contacting my agent. I felt very upset! I showed her on my phone my confirmation but all of a sudden- with no apology she declared- the computer has now changed and ‘ I can see you have paid and it is now on the card’. Not a good start to the holiday but although it took me a while to calm myself and feel ok - I don’t know what I would have done if ‘computer had not said “yes!” I provide customer service in my workplace and this young woman needs extra training. Over all we had a fabulous time and I miss Ship Life! Magnifica is headed for a world tour next otherwise I am sure we would go on again soon! It did make us feel more impressed with MSC and make this company a strong contender to NCL which we used to use regularly before but now tend to be less value for money than MSC. Read Less
Sail Date August 2018
My husband chose this cruise for the price and the fact it was a Mediterranean company as I’m Italian. We had a lovely time and to be honest the year before we went on celebrity and were really disappointed to be honest. We have two ... Read More
My husband chose this cruise for the price and the fact it was a Mediterranean company as I’m Italian. We had a lovely time and to be honest the year before we went on celebrity and were really disappointed to be honest. We have two boys and really they need activity and kids clubs to keep them occupied. The Magnifica really did supply and fill that need without any hidden extra costs which celebrity was quite naughty for. The entertainment team was great at their jobs and got the crowd going. The shows weren’t great but this can be worked on. They could do with some guidance on choreography as there wasn’t any logical sense to the story being told. However the meals were good the tiger and sports bar was under staffed and you can see the bar staff were stressed out. The cleaning staff optimum and the food was good. The kids club would come and take your children on timed appointment just as long as you arrange it. Of course the staff do make mistakes but on the whole we had a really good time. Read Less
Sail Date August 2018
Embarkation was very quick and smooth. Arrived at Southampton after staying over night and parked up, quick easy system. Walk short 2 minute walk to Departure Lounge, straight through to passport control and security then walked onto the ... Read More
Embarkation was very quick and smooth. Arrived at Southampton after staying over night and parked up, quick easy system. Walk short 2 minute walk to Departure Lounge, straight through to passport control and security then walked onto the ship. Very impressed with the whole MSC embarkation system, they have it nailed. The ship is spotless, plenty of lounges and cocktail bars to visit. Staff are very friendly and very professional, extremely hard workers. Cabin was a balcony cabin and again spotless. Cabin staff were always there cleaning. MSC have lots of lifts through out the ship so no matter where you are there’s a lift nearby, very handy. MDR food was 10/10 as were the waiting on staff. The buffet, very similar to Royal Caribbean’s Windjammers, plenty of options, beautifully presented and hot. Button on the table to press if you wanted drinks brought to you. Buffet open until late and Pizza and other snacks available into the night. Would I cruise with MSC again, yes, booked for Seaview in August 2019. This ship is geared towards more activities for our children. 10/10 Read Less
Sail Date July 2018
Thank you to previous review writers of this cruise ship. Our expectations were fairly low with all the negative reviews, but we still booked because we liked the ports . Surprise, we loved the ship. I should point out I’ve also ... Read More
Thank you to previous review writers of this cruise ship. Our expectations were fairly low with all the negative reviews, but we still booked because we liked the ports . Surprise, we loved the ship. I should point out I’ve also travelled on bigger ships with the Celebrity and Norwegian lines. Many complained about the meals. We found them delicious ( except for one night) Some complained about the portions being too small. This was great for me I have a tendency to eat everything on my plate and get overfull. What people might not know is you could order two or three main courses. Don’t like the one you ordered, the waiter got another. Want a second helping, no problem. The menus were varied. My only complaint was you had to pay for a lobster tail meal for 22 euro. The menu said lobster tails ( plural) in 5 languages ( plural ) but you only get one ... however it was delicious . I never found any of the people on board pushy ( some reviews complained about pushy Italians)and the staff were mostly friendly and courteous... a few female waiters could smile a bit more. The ship was nicely decorated and very clean. The theatre had a very glitzy Art Deco style. It took a few days to realize there was this nice dining area at the back buffet on deck 13. Also it leads to an quiet upper seating area on deck 14. Our balcony cabin was quite roomy and I had way more storage than on Celebrity or Norwegian. There was also this huge mirror across from the bed that made it seem larger. Ship improvements-There is always room for improvements and I wish there was some trash cans around the boat, when we had small trash to throw out. Also there are no clocks on board so I had to carry around my iPhone for the correct time. Embarking and Disembarking was amazingly fast. I think this is because people get on and off at different ports, so there is less congestion. The ports were the reason we took the cruise and we were not disappointed. Suprisingly one of our favourite ports was La Coruna a very picturesque town that we enjoyed strolling and taking photos. We only booked two excursions which were disappointing. At Verdon, we booked the wine excursion to the Medoc wine area. We chose this over the Bordeau because we did not want to be on a bus for a long tim. But we ended up being mostly on the bus for the entire 4 hours, except for 10 minutes outside the gates of one chateau and less than an hour at another chateau. It was suppose to be a French chateau but it’s now owned by the Chinese and the wine was not to my liking. Also the tour guide was silent for the majority of the tour... horrible. In Southampton we did London on your own excursion . Our bus had no AC and the windows could not be opened . Just two vents in the roof that one woman kept closing, not caring the people in the second half of the bus were left in sweltering heat . I should have investigated the hop on hop off better. Don’t buy it on the cruise. Cheaper lines sell the passes all over London . We don’t have time for this expensive option which included a boat ride and extended routes. We paid way too much. I wish we had just one hour more in the Southampton port so London was not so rushed. But we did enjoy our time there . Ports... La Coruna..as mentioned we loved it. We’re photographers and the old town wasn’t crowded in the early morning and very picturesque . Bilbao-took the shuttle. Visited The Guggenheim and the old town. We lucked into to two great exhibits at the Guggenheim . Excellent port Verona - see note above Amsterdam- great port, very crowded, we visited the Rijksmuseum ( booked on our own before the cruise )and booked our own nighttime canal wine and cheese cruise. Hamburg- not my favourite port Southampton -see London comments above. Ship entertainment -we liked the shows. I understand the limitations of having multilingual passengers. The shows on Norwegian were better but a pain to line up for tickets and limited seating. This was more relaxed and I loved the West Side Story show. Dining- we had a late seating with two other couples and had a great time with them. Luckily we all spoke English. On a few occasions non English passengers were seated with us. I think they may have had free seating. They seemed uncomfortable and isolated . More time should be taken matching up table partners based on a common language. As mentioned we enjoyed our food in the dining room and the buffet. I miss the watermelon Read Less
Sail Date July 2018
Wanted to try a new Cruise line. Embarking close to our location. “All Inclusive” drink package excludes many items, hard to know what’s included. Tiny library lacking any press, hardly any books etc. Restaurants (included ... Read More
Wanted to try a new Cruise line. Embarking close to our location. “All Inclusive” drink package excludes many items, hard to know what’s included. Tiny library lacking any press, hardly any books etc. Restaurants (included in the price ) are trying to sell lobster and steak for x-tra 19-22 €. Sahara and Oasis bistros: except for fresh fruit are not worth a visit. Aurea “privileges” include access to an area on deck 16, which is not wheel- chair accessible. Charge for room service food items! Your Choice dining hours prevent diners from attending earlier shows. 22 PM shows are too late for many. Impossible to get even an over-the-counter pain killer from the medical facility without a € 100 medical examination. Pain killers available on board only while at sea. Except for a few kind employees, we have encountered inexperience and nonchalance. We can hardly wait to get off this ship! Read Less
Sail Date July 2018
We were Sceptical after reading some bad reports on here about MSC and Maginifica we had a wonderful time so much so we have booked to go again in 5 weeks (different Itinerary ) the staff and animation team were so friendly ( probably ... Read More
We were Sceptical after reading some bad reports on here about MSC and Maginifica we had a wonderful time so much so we have booked to go again in 5 weeks (different Itinerary ) the staff and animation team were so friendly ( probably because we are friendly to them ) Restaurant : we do no eat in the Buffet and prefer the sit down option which we were very please with , if you are expecting burgers,pizza,or any other fast food then you will need to stick to the buffet and the free for all as the restaurants serve a great selection of quality food we found the bar staff and animation team to be very very friendly , only downside the room steward seemed very overworked and miserable So impressed we are going back in 5 weeks to Norway we have only ever cruised with NCL (7 cruises within last 2 years ) and can tell you that MSC certainly are better value for money Read Less
Sail Date May 2018
Maiden voyage Le Havre to Genoa - beautiful ship. Joined the ship from an overnight ferry service from Portsmouth - we were able to walk to the cruise terminal - the embarkation was good, if a little disorganised - large number of ... Read More
Maiden voyage Le Havre to Genoa - beautiful ship. Joined the ship from an overnight ferry service from Portsmouth - we were able to walk to the cruise terminal - the embarkation was good, if a little disorganised - large number of passengers to deal with. The ship is marvellous in all areas - the promenade dome is awesome. The balcony cabin was large although limited storage space - remember to turn the clothes hangers to prevent them hitting the cupboard doors if the ship moves at night. The dining experience was excellent in all venues - tremendous numbers of very helpful staff. As you would expect for a big ship lots of good quality Activities and Entertainment. The overall service was very good considering the staff were new to the ship. The only port we had not visited before was Vigo in Spain - a lovely place. We are Black Club members and we love MSC and we are already booked for MSC Bellissima, MSC Seaview and MSC Seaside. Read Less
Sail Date June 2017
Yes it's a new ship but MSC has no excuse not have a full trained staff aboard. Lines are long for everything from dining to service. Food is il prepared old and cold. We had purchased the extra dining package that includes ... Read More
Yes it's a new ship but MSC has no excuse not have a full trained staff aboard. Lines are long for everything from dining to service. Food is il prepared old and cold. We had purchased the extra dining package that includes Eataly, Butchers Cut and Kaito Sushi Bar. Kaito was the best and Eataly was good but the Butcher needs to get real steaks and a real steak chef, McDonald's gives you more beef on a Big Mac than on MSC set meal. Our stateroom was hot, shower water pressure was constantly changing. We ordered breakfast room service and it took 45 minutes, of course it was luke warm. Do not bother complaining as they are to overwhelmed and it our cruises case had just given up! We left the ship on the fourth day with luggage in hand and flew to Rome. Before leaving we asked for our 20 Euro per day tip back and met with much resistance and Italian attitude. Maybe they will get things worked out but I would advise all not to book until they do. Read Less
Sail Date June 2017
My mother and I turned up to find that we'd been mistakenly allocated a child's bedroom in the middle of a family bedroom. This meant we had a small sofa bed meant for two children, for two adults, with two interconnecting ... Read More
My mother and I turned up to find that we'd been mistakenly allocated a child's bedroom in the middle of a family bedroom. This meant we had a small sofa bed meant for two children, for two adults, with two interconnecting rooms on either side - no furniture in the room, no space, nothing. When we complained to reception they told us that this was the room we had booked and that there were no other cabins and we would have to wait until we set sail to see if there was anything they could do. After I refused to leave the reception desk which had a queue of approximately 2 hours until the issue was resolved, we were reallocated a room which had no furniture in (which happened with many rooms - cabin staff were dragging chairs through to balconies throughout the cruise.) The restaurant service was absolutely terrible - staff had obviously not even eaten in a restaurant let alone served in one or been trained. Sometimes dinner service took 3 hours. We took the holiday some time ago so cannot remember everything, but we were offered £500 off of a cruise on the same ship, which we rejected, or £350 off a different ship. This was completely insufficient considering what we experienced. There was no information provided in cabins and the restaurant booking service didn't work either (had to be done online but the system wasn't working and we weren't given any additional information.) The entertainment was also done through a booking system, which didn't work - advertised shows such as the cirque de soul show was 15 euros. Upon disembarkation, there must have been 1000-1500 people trying to leave the ship at the same time, from one exit. To give you an idea of how many people were there, you couldn't walk through the big main central promenade as it was so jam packed with people. This involved a mixture of guests finishing their holiday and guests trying to disembark for shore excursions mixed together, there was no planning or organisation - people were getting crushed, screaming, crying, and just one hotel manager trying to sort the queue - this is not an exaggeration in the slightest. This resulted in us taking just under 2 hours to get off the ship and almost missing our flights. I've been on about 20 cruises and have loved them all, but this was probably the worse holiday I've ever been on - very very stressful which resulted in my mother crying (I've never seen her cry in my life!) This is NOT an exaggeration at all, it was absolutely one of the worst experiences I've ever had to endure. This is not an isolated experience, just to give you an idea of the scale of the problems on the ship, the queue at the reception ended up being extended up the stairs and there was a 2 hour wait in the queue on the first day. Reception staff would hang up the phone when we called so they didn't have to deal with the problems. I would never, ever cruise with MSC again, even despite the credit off the next holiday they gave me. The only positive is that the ship looks great, but the layout on the whole is also poor, very few lounges for drinking in the evening and the space / size of the ship has been used to accommodate more cabins to fit more people, not improve the public areas. I'd honestly beg you to not book with them - they do not deserve your money and don't let a holiday be ruined, there's a reason they're going so cheap, because no one wants to sail with them! Feel free to contact me at andyfoley7@hotmail.com if you'd like any more honest advice. Read Less
Sail Date June 2017
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