MSC Southampton Cruise Reviews

5 day cruise around Northern Europe. I could write pages but will be brief, hopefully useful though. The ship is stunning, amenities, cabins and most of the staff just brilliant! However and it’s a BIG one, they let far too many people on this ship (6000) so be prepared for noise, crowds, not enough seats in the evening and queuing for everything! All the reviews across multiple review sites ...

The adventure began on 22nd October with a 3 hour queue to embark, then horrendous sleepless night on deck 14, the first night, with the trolleys from the buffet overhead, kept us awake. Complained, and after some strong words from my wife, we were moved onto deck 12. No complaints with this room as it was exactly as shown on the website. Service at breakfast was abysmal, people would ...

If this had been my first cruise I would never cruise again. Absolutely chaotic; badly organised and just plain terrible. We arrived at the berth at our allocated boarding time of 1pm. We finally got onboard just before sailing time, 4pm. None of us had eaten since breakfast and our 8 year old was, inevitably, hungry. We boarded to find all food and drink outlets closed for the first hour for ...

Will never go on this ship again - cue to get on (2 hours) cue to get a coffee in the buffet. No seats. Says there are 17 restaurants. Yes -but only 3 that you can use or pay more. Bars the same -always crowded with no seats and almost no waiter service. The evening shows were a joke -but not funny. 30 mins and that was the big show. 6000 passengers , theatre holds 650 at a time. 3 shows per ...

This was actually my third trip on the MSC Virtuosa. The first was a round UK one during covid and was a strange, too quiet experience with skeleton staff. Next was a short cruise with my 17 year old grand daughter last year- much more fun, but the service at bars etc was really poor and slow. but this cruise offer of a 15 night all inclusive with a balcony, visiting France, Spain and Morocco, for ...

This is not the first time we have been on the Virtuosa but will definatly be the last. The last cruise was so bad that were were given a discount on a further cruise. Wish we hadnt gone back on. First we caught gastroenterities - norovirus on board, then were treated like dirt by guest relations etc.Had to be put in isolation for over half our cruise. We had to stay on the ship from the start to ...

I booked this cruise almost 12 months in advance for myself and wife also a cabin for my daughter and her partner. I had a senior moment when booking and used my daughters ex partners surname on the booking. The christian name was correct and also the DOB. I called to change the surname when I realised some two weeks later. We are still talking some 11 months from sail date and got charged £50 ...

First time I have sailed on any MSC Cruise Ship and the trip to Casablanca was an ideal time to escape the miserable UK weather. MSC Virtuosa is a magnificent ship, the interior is stunning with bars, restaurants and shopping malls making you believe you were still on land and not actually at sea. The nightly 'light' entertainment involving the Dome area was superb and something which I have ...

We chose MSC as had friends sail on their ships before. We booked at a great price, as we were travelling as a family of 4, so tried to keep our costs down. The ship is stunning and customer service was extremely impressive, EXCEPT for the bars. Each bar seemed massively understaffed (one even ran out of glasses), and ignored you unless you were sitting right in front of them. We didn’t purchase a ...

We went on a mini break to celebrate my birthday. We were upgraded to a balcony and the cabin was lovely, modern, clean. We had requested early dining at 5.30 and table for 2, as hubby is diabetic and needs to eat early and inj during meal. We were told on arrival that our dining was 9.30pm and table for 8. Queued up for nearly 30 mins to alter this and was told, you can apply for ...