From start to finish I can’t fault this ship or MSC as a company, from the staff, cleanliness, food , entertainment staff the list goes on it was 10/10.
Room was large, we had a balcony ,sofa lovely comfortable bed seriously was so hard coming back home to reality. Can’t wait to book our next cruise with msc, hopefully it’s Grandiosa again.. but I would recommended more options on ports to ...
Beautiful beautiful beautiful, I love this ship.
We spent 18 days on this ship and I don't think we saw everything or tried every bar like we planned. But along the way we met some new friends, amazing staff, had lots of laughs and good times.
I booked Aurea cabin 14279, had a look on youtube and saw the overhang, lucky I was able to change to cabin 14041 the last cabin at the front before ...
Having now completed 7 cruises over 8 years with MSC we continue to enjoy the multi national experience both on board and counties visited. This cruise will rank as one of our favorites great ship great food fantastic crew and many happy memories.
Aurea experience anytime dinners great fun with food well presented attentive service by Rico our waiter and personally treated every night by one ...
After reading so many negative reviews of the MSC Preziosa, our entire family felt that we have to share our great onboard experience.
We boarded the ship in Genova, a quick and effective process which was started even earlier than announced. The rooms were also ready early and our cruise cards perfectly prepared in the cabins.
The Preziosa is a big ship but well designed and the signage ...
It was our 12th cruise and the 6th with MSC.
We arrived to Genova by train and walked to the cruise terminal (around 10 minutes walk).
15 minutes later, we were in our Cabin. Even though the ship was full and most of the passengers embarked in Genova, later afternoon the terminal was almost empty - so everything was smooth and fast.
Our cabin was clean and nice, well maintained and ...
We were on MSC Fantasia in Oct 2019 for a 7-nights western Mediterranean cruise. This was our 5th cruise overall and 2nd on MSC.
MSC Fantasia, by today's standards, is not a big ship. But make no mistake, it's still about 130,000 tons. I believe she's about 10 years-old now, but incredibly maintained. You have to be deliberately looking for rust to spot rust. The only 2 rust spots I saw: ...
US: We are a couple in mid-fourties with an 8 year old daughter. First time cruising on a bigger ship, so YC was to us the only way to go...
We boarded in Genova, it was the or one of the last Med cruises of the season, but the service all over was not hurt by the ending contracts. Due to an extremely intense professional time I needed first and most of all relaxation and recuperation. And I ...
We were to meet 2 couples from another country and have a celebration sail.
First the bad...
Unhelpful call center
Had a complication pre-cruise. 10-15 calls (on hold 30-50 minutes each time) to courteous but unhelpful call center. Was told continuously to call back and ask for supervisor. I did to no avail.
Dysfunctional website
Tried solving via email online. Process online had a ...
The Ship: A brand new, gleaming white ship. I was in awe of the size as I walked towards the harbour at how high she sits above the water. The embarkation in Genoa as absolutely seamless. Basically no queues and excellent service. From arrival to boarding it took about 15 minutes. There were plenty of check in staff, so i have no idea why there have been so many people complaining on the forum ...
This was a 7 night cruise and our 8th (7th with MSC, 1 with RCI). We traveled with our cousin and his wife. My husband and I stayed over in Milan the night before boarding - it's a 90 min train trip to Genoa and a 10 min walk to the harbor where we dropped off our suitcases downstairs (everything was clearly marked and staff on hand to help with directions) and boarded quickly and ...