Great itinerary with very interesting ports alas the highlight ports were cancelled without being informed of this change and no interesting ports were added.
Embarkation was easy and organised
The highlight were the exceptional staff especially cabin dinner and entertainment staff so friendly and cooperative
Poor nightly shows the best was done by the crew
Good was good except not ...
The ship itself is wonderful, well laid out, constant cleaning & maintenance daily.
Very clean & fantastic staff in bars, pool area’s & toilets.
The buffet has plenty of choices although food could be hotter at times.
My biggest gripe are the reception & excursion staff. I’m not sure how they were employed as customer service should be first & fore within any company.
Arrogant & ...
Like most people we spoke to we chose this cruise because of the port stops in Alexandria, Safaga and Jordan ( Petra ) all of which were cancelled. Other cruise lines were still using these ports. Also a lot of passengers only found out about the cancellations either when they embarked or after flying in to the embarkation port. Too late to cancel. Disgraceful treatment led to a lot of disgruntled ...
Probably our best cruise ever (28 cruises on 7 different cruise lines).
We managed to get an amazing deal on Yacht club for this repositioning cruise and now would always choose YC (if available)......
It's a slightly older ship and some deck areas are showing their age e.g. deck chairs , pool areas , decking etc.. , but otherwise we'll maintained esp the interior which you couldn't tell was ...
We chose this cruise as part of a package tour of Egypt and jumped at the chance to (hopefully) enjoy the cruise atmosphere as well as visit Jordan and Saudi Arabia. Unlike other cruises we have undertaken, the food was average at best, with the buffet very underwhelming. Where we really struck poor service and very poor responses was where there were agreed refunds for things like cancellation of ...
Red Sea cruise
Have taken over 20 cruises including 4 with MSC but Splendida was by far the worst ship. Nothing was clean, no antibac available especially at restaurants, public bathrooms mostly had no soap or toilet roll. The cabin was clean enough but was tatty and the balcony was filthy.
Food quality in both the self service and main restaurant was poor, limited and very basic - have ...
MSC Cruises have been a familiar choice for us, residing in Europe, and our recent experience aboard the MSC Splendida was a departure from the ordinary. This voyage was particularly special as it marked the celebration of my week-long bachelor party with friends. While the cruise had its ups and downs, it was an overall memorable experience.
The staff on the MSC Splendida lived up to our ...
to go to places i have never been,but this did not happen as the itinary changed frequently and we had to go to places i was not interested in,out of the 28 day cruise we were at sea for fourteen of them as we were not allowed to dock.in my opinion this cruise should never had taken place and should have been cancelled.ships main staff could not or more to the point would not answer straight ...
28 days from Dubai to Hamburg visiting places I had never been was the mantra for our cruise.
We set sail on March 12th 2020, same day I believe the world Pandemic was officially announced. Should MSC have let the cruise depart Dubai? - absolutely not. MSC's only objective was to get their vessel back to one of its home ports. There was no regard given as to the well being of its passengers, ...
I have over 10 years of cruising history with over 20 cruises on various line. I have seen better and lesser conditions on cruises over that time BUT The cruise that I have just taken on MSC on the Splendida on Feb 14 has been an example of the worst that I have ever experienced.
PRE Cruise: Information on what visas were required inconsistent to no information.
My calls to MSC were met ...