MSC Canada & New England Cruise Reviews

We booked the world cruise for 116 nights but are home now after the horror show put up by this cruise company. We decided to come back in 80days because,the ship kept on running out of food. No choice for vegetarians except for salad (which is good for cows not human being). Ran out of fruit juices. Cancelled 10ports. Food if ever it was available it was inedible as it was under cooked. ...

If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...

We chose this world cruise excited to visit some of our bucket list destinations. While visiting Egypt became impossible due to conflict in the region we were still thrilled we would be going to Rhodes. But not to be. More than half the cruise has been made up of sea days with substandard destinations. Food has bern appalling with regular absence of fresh fruit, salad and now no coffee available ...

We are currently on this terrible cruise Over 500 people on board have signed a petition protesting the way MSC are treating us. 1. So many sea days Change of itinerary increasing itinerary to an extra 20 sea days, less port times, and no compensation for these changes or refunds of tax and port fees. As compared to other cruise companies such as Cunard, princess, costa etc who have ...

MSC said the ship was refurbished in 2023 and they must be talking about the exterior of the ship. The public stairs lot dated with the teal and chocolate motif. The cabins are either navy or bordello red. The furniture in the cabin is worn, sun bleached and dated, think 90’s. Dining options are limited. There is the main dining room offering a selection of reoccurring average to say the best ...

Long delays to get off ship. No organization whatsoever with lines. Stood in line for a total of 5 hours to get on and off the ship at newport, with no explanation or apology. We had only an hour in newport because of it. There were tender boats in newport. While we were waiting in line for the tender to take us back to the ship, the tender boat rammed the dock hard, denting the tender boat and ...

We chose this cruise because it was priced competitively and was going to the New England ports we have been wanting to visit. The staff on the ship did a very good job and they treated us well. Getting on the ship was easy and some of the ports were really nice. Now that I have covered all the positives, let me share the negatives. 1-the cabin was not as clean as we would have liked. 2-we ...

We chose this cruise as we liked the look of the itinerary and wanted to give MSC a try! We are seasoned cruisers having cruised as a family and a couple with all the major players. We arrived at Brooklyn Pier, NYC, expecting great things having heard how great the ship was…….. in fairness, the ship itself could not be faulted. Beautiful, clean and well appointed…… great shame the rest of the ...

This ship is beautiful and the shows were outstanding but cold food and lack of hygiene and sanitation made it undesirable. There are no hand sanitizers at all entries to the buffet. It was not until the ship became a cough fest did MSC stand a crew member to spray hands and this was only at the one entrance with sanitizers in place. MSC allowed guests to refill water bothles bu putging the used ...

This cruise was a disaster from start to finish! I can't believe we paid so much and got so little in return. - Embarcation was a HUGE fail. There were no signs or people providing information regarding luggage at drop off. There were 2 stations to hand off luggage. We waited in one of the lines only to be told we were at the wrong place (EVEN) we needed to go to the other one (ODD). How were we ...