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21 MSC Cruises Buenos Aires Cruise Reviews

our main reason for undertaking the cruise was to visit the Portuguese Island, unfortunately because of the weather we were not able to. Embarkation/Disembarkation reasonably smooth Ship - very good Cabin - Reasonable, bit small , ... Read More
our main reason for undertaking the cruise was to visit the Portuguese Island, unfortunately because of the weather we were not able to. Embarkation/Disembarkation reasonably smooth Ship - very good Cabin - Reasonable, bit small , bedding not good Dining - dinner service very good (table 625 -Mahendra and Vicky) variety/choice of foods not very good. Breakfast/Lunch not adequate seating - our opinion second resturant should be opened. Entertainment/Activities good Shore excursion most disappointing of cruise, though not ship/staff fault, as issue was weather. This was our worse cruise mainly because of weather and/or tide issues. Unfortunately do not have anything to add. Read Less
Sail Date February 2020
The boat is beautiful and the facilities good, but the catering was of the lowest standard I have even seen on any cruise. The buffet was a disaster. The cocktail were watered down and the service was poor in the deck bars. The Savannah ... Read More
The boat is beautiful and the facilities good, but the catering was of the lowest standard I have even seen on any cruise. The buffet was a disaster. The cocktail were watered down and the service was poor in the deck bars. The Savannah Bar was the best bar on the boat and I enjoyed it. The casino service was non existent. As a Silver Member I was extremely disappointed in the fruit basket in our cabin. I might as well have gone to the buffet restaurant and fetched fruit from the server. The only thing that I can really praise was our cabin server, Mohamed. He was the best thing on the boat as his service was of the highest standard. There was not sufficient supervision on the pool deck. People were sitting in the hot tubs for hours at a time. I will NEVER do a South African cruise again! Read Less
Sail Date February 2020
I have been on eight cruises and have cruised with Royal Caribbean, Norwegian, Carnival, Costa, and Viking River. All have been great. This MSC cruise, however, would turn anyone against cruising. I chose this cruise because it began in ... Read More
I have been on eight cruises and have cruised with Royal Caribbean, Norwegian, Carnival, Costa, and Viking River. All have been great. This MSC cruise, however, would turn anyone against cruising. I chose this cruise because it began in Buenos Aires and featured two days in Rio de Janeiro, the two places I most wanted to see in South America. What MSC does not tell you is that this ship is operated like a hop on, hop off bus, allowing people to check in and out all along the route. This meant that the ship was in a constant state of upheaval, with passengers who were embarking and disembarking competing with cruisers trying to get on and off the ship for excursions. I don't know what went wrong on the second day in Rio, but those embarking passengers were packed into the terminal for several hours waiting to board. Other issues with this ship: It was nearly impossible to get a drink. There were not enough cocktail waitresses in the lounge areas and if you tried to get a drink at the bar the bartender ignored you in favor of filling orders for the waitresses. Also, many of the lounge bars were closed on sea days so if you wanted to relax with a book and drink in one of them you had to wander around looking for an open bar. The food in the dining room was mediocre and unvaried. Every salad sat in a bath of watery dressing because the lettuce hadn't been dried properly after rinsing. Two elevators were broken during the entire cruise. The buffet area was always crowded; my guess is the short-term passengers were determined to make the most of their brief stay by eating as much as humanly possible. There were lovely lounges on one deck -- with all the views completely blocked by lifeboats. In short, I would warn anyone off this particular cruise and, personally, I'd be afraid to trust MSC again. Read Less
Sail Date January 2020
we are black/ diamond member's with this there is supposed to be numerous privileges like free dining art a specialty restaurant for 2 PER membership card this was disputed by the management of the restaurant stating that it is ... Read More
we are black/ diamond member's with this there is supposed to be numerous privileges like free dining art a specialty restaurant for 2 PER membership card this was disputed by the management of the restaurant stating that it is only one per cabin eventually the concierge of diamond voyagers club got it through middle managements think heads that its per card, that was the first of many trips to diamond concierge. from the beginning when we went for dinner in the main dining room they tried to charge for water stating that you must buy it by the bottle "well we had the evidence to prove they were wrong again(screen shots from MSC actual website that as of may 2018 they were providing free water at the main dining area and lunch time dining) they soon back tracked on this demand for us but it was quite obvious that many new cruisers were still being charged which we found to be very dishonest. because the cruise had only 8 westerners on board there were virtually no announcements in English ,(only on the first day for safety drill) Now lets get to the buffet TERRIBLE if you like breads , cakes sliced fruits and other dishes that we can only describe as slop well then this ship will be right up your alley , the main dining room food was of such poor quality that it was an insult to a well seasoned cruiser, we didn't bother going for 4 nights as nothing ever came out correct , the alleged steak was cut from a piece of roast beef which was quite obvious , fish dry , chicken dry and stringy. we did eventually get out second complementary specialty dining after numerous conversations with the head of guest services who knew that it was per card , the hotel manager also agreed and amazingly when I stated to him that he needs to get the entire food and beverage team together to once and for all get it through their thick heads what diamond members are entitled to "he said that's a great idea" ( as a foot note there were only 8 diamond members on board so we think they are just not use to providing service to top tier customers) priority boarding worked well when they were made aware of our level cant complain about that, the balcony room on deck 9 was spacious and well laid out bathroom was a decent size. this ship dedicates an entire deck (16) to people who want to pay 35 euros extra for the privilege as you can imagen not too many people were there, then they had the cheek to close off another nice place to sun bake and set the same charge to enter this area this was a complete joke and designed as a money grab. the bar / wait staff were pleasant as most were Indonesian or from other countries , we noted that there were no Italian bar staff and were told by numerous bar persons that they were not put behind bars as they had the wrong attitude and were easily agitated. the ports were nice (tendered 3 of them and that went pretty smooth only because we had priority boarding diamond) but some people we knew waited hours to go ashore and were not happy. overall the ship is nice and well laid out certain staff bar / wait were a breeze to deal with but that's where it ends management have no idea ,food terrible , and if this is how they treat diamond members then the rest have got no hope. We wont be back, have already booked 2 more cruses with royal and celeberity where they do know how to treat top tier guests the only person who knew their job was the diamond concierge lady with out her nothing would have gotten sorted , msc should stick to shipping containers not try to be smoothing they are clearly not able to be. Read Less
Sail Date December 2019
We chose this cruise because of its 23 night itinerary of very varied destinations, covering South America through to Europe, we had previously cruised with MSC on the Opera, based in Cuba, which we really enjoyed. Sadly this cruise ... Read More
We chose this cruise because of its 23 night itinerary of very varied destinations, covering South America through to Europe, we had previously cruised with MSC on the Opera, based in Cuba, which we really enjoyed. Sadly this cruise turned our to be the worst possible nightmare! - We booked the Top Grade Aurea package as this includes "My Choice" dining, where you can dine anytime between 7.30 and 10.45pm, and at a table size of 'your choice' either on a large shared table or an individual table for 2, it's all based on "My Choice" - The Aurera Class also includes the 'Inclusive Drinks Package' and provides a priority boarding procedure. After a smooth embarkation, we found our cabin on deck 15, to be superb, after the usual Safety Drill, we went to a bar for a drink so that we could settle into our new home for the next three weeks... Little did we realise the horrors that were to follow! At the bar we were told, Sorry you cant have a drink on this Cruise Card Code, this is only valid for a drink whilst eating in the restaurant or buffet during meal times, we told him that we had paid for The Aurea Class etc, he merely told us to go to reception and see what they have to say about it... We went down to Reception only to find dozens of people all queuing up with various complaints, we waited very nearly an hour before we reach a receptionist, on explaining what had happened, we got the impression that he thought we were just trying to get something extra for nothing! eventually after making some phone calls he said that he would change the cruise card and code, this worked at the bar and we got our two drinks, and we then felt more relaxed about this unsettling incident! At around 8pm we went to the Aurea Restaurant and asked for a Table for Two, only to be told that they did not have enough Tables for Two, also they were full and had no further room until after 10pm, which would be on a large shared table, we declined this and left, we did not eat anything this first night, as there were no free seats in the buffet either... The next morning we telephoned the Restaurant to make a reservation for a Table for 2, at around 8pm, the Restaurant Supervisor told us that he could not promise to do this as there are not enough small tables, he suggested that we arrive at the restaurant at 7.30pm right at the opening time and he would 'try' to get us a 2, he then said that if he did manage to do this, we would have to agree to keep this particular table and time for the whole duration of the cruise, we agreed to this, and he did get us seated on a table for 4, but for our use only, on the strict understanding that we vacated the table by 9.45, so they could get it set up for the second sitting... We carried on like this for the remaining 22 nights, which is certainly not what MSC promote in their "My Choice" dining options, another annoying thing is that the ships photographers would come around the restaurant 'whilst you are eating' and virtually insist on taking your photograph sometimes even by sitting with you or cuddling you!!! We gave up even trying to get a lunch in the dining room, as they only have 3 Tables for 2, in the entire restaurant! - In most cases we tried to eat ashore as much as we could to relieve some of the stress of dining on-board... With the Aurea Inclusive Drinks Package, we were unable to choose a wine either in the bar or restaurant, we could only request a Red or White wine, we were not looking for the Premium Brands, just basic drinks, could not select type of wine, or get an Irish Coffee or even a Bloody Mary, you were may to feel that you were trying to cheat the system! In addition to the dining saga, we found the theatre shows to be rather poor and repetitious, the Cruise Director seemed to get most enjoyment from his pre-show introductions, which he delighted in giving out at high speed in several different languages, apparently for his own amusement. Relaxing in the various Bars was often spoilt by the fact that sales staff would set up tables along side the seating, to sell Watches and Perfumes etc, it was at times like sitting in a Market Place! We appreciated most of the shore excursions that we did, particularly as they got us off the ship! - We actually tried to fly home to the UK from Brazil after just four days on board, sadly this was the Easter Holiday weekend and most of the flights were either full or very expensive, we reluctantly decided to stick it out until the bitter end! As a result of this very distressing cruise we have now decided to cancel our 2020 cruise, as there is no way we could go through this dreadful experience again, which is a great shame as we have enjoyed many cruises in the past on various shipping lines, including MSC, but NEVER AGAIN with them! In all fairness, we must mention that we found the ship itself to be clean and smart and all the staff were extremely pleasant and helpful... Read Less
Sail Date April 2019
It was our second time with MSC. The first one was with MSC Fantasy and was very good. To start, embarkation lasted three hours, very stressful. We had to buy soap at the first port we arrived because the soap dispenser did not work. ... Read More
It was our second time with MSC. The first one was with MSC Fantasy and was very good. To start, embarkation lasted three hours, very stressful. We had to buy soap at the first port we arrived because the soap dispenser did not work. The menu at buffet and restaurants did not have many options, specially if you do not want to eat meat. They take a lot of time to refill food and coffee, when they do. Napkins at the buffet were dark blue fabric, dirty and smelly as well as the plastic glasses to drink water. Dining tables at the buffet were usually dirty, they did not remove the dirty dishes and stuff very fast. No enough tables at the buffet, it takes some time to find a place to seat. No shows at the theater for several days, even at sea days. However, one night there was the best show we ever enjoyed at cruises, with an Argentinian singer, Guillermo Guido. Great show. Instructions to connect to the Internet were not given to the rooms. After some time, we finally found the instructions on a blackboard near the Reception office. We wasted a lot of time with long lines everywhere because there were just a few officers to help you. It seems that they did not have bilingual crew. The library was very limited, not only the quantity of books available but also its schedule. The person in charge of the library did not speak or understand basic Spanish, in spite of most of the passengers were Argentinian. The crew looked very tense and did not smile at any moment, they just did the minimum required with a tired face. Finally, they charged for water and everything, even for the only scale they had at the gym, $9!!! Read Less
Sail Date April 2019
This sailing was a repositioning from South America to the Mediterranean. Embarkation in BA was well organised taking only one and half hours from arrival at the cruise terminal to reach our cabin. One case was already there and the other ... Read More
This sailing was a repositioning from South America to the Mediterranean. Embarkation in BA was well organised taking only one and half hours from arrival at the cruise terminal to reach our cabin. One case was already there and the other arrived a couple of hours later. Neither was damaged. Correct protocols were followed for the emergency drill and the exercise was more professional than experienced on our previous MSC cruise. The ship was stunning; impressive in the quality of fittings, use of colour, design and ongoing meticulous maintenance. This was a transatlantic crossing but sailing was a pleasure with little sea movement. We were, perhaps, fortunate not to experience severe weather conditions. Our cabin was well presented, roomy with adequate storage facilities. It was cleaned daily and towels replaced following each use. Pool towels (one per passenger) were available in the cabin. Staff throughout the ship were friendly, smiling and willing to interact and be involved. Bar staff made the effort to remember faces and even orders from day to day. Reception staff were particularly genuine in their assistance even when under heavy guest pressure. Dining rooms (2 on the Poesia) were attractively presented with many smaller rather than larger passenger groupings. Staff were all smartly dressed with name badges and dinner menus were offered in correct languages. Restaurant management did make the effort to seat the same language groups together other than for the lunch and breakfast sittings in Le Fontein; those meals were offered both plated and buffet but the room was consistently crowded and noisy. Our preference was to use the top deck cafeteria. We did not use the speciality sushi restaurant. Due to the large Argentinian passenger component, both dinner sittings were later than normal. Dinner food quality deteriorated through the duration of the cruise. Compliments abounded as we sailed in South American waters but as the transatlantic segment started, it was almost like a change in chef. Food was dry, some undercooked and generally tasteless and bland. Vegetables were consistently overcooked and the selection of desserts pathetic. Our waiter confided that preparation was aimed at the Argentinians who were recognised as not wishing upmarket dishes so the balance of passengers had to endure downgraded meals. At times, the buffet/cafeteria dishes were an improvement on the MDR but were not consistent in terms of heat and succulence. Breakfasts were disappointing offering little variation in the selection and presentation. Selection of wines from pre purchased drinks packages seemed to present a problem with differing views as to which selection was available under which package; our waiter needed to refer us to a much folded grubby piece of paper from her pocket to validate selection - not particularly professional. The availability of wines (and other premium drinks) disappeared through the cruise as MSC were clearly not restocking. Entertainment was boring and conducted mainly in Spanish. Theatre shows varied in quality and, again, dialogue tended to be Spanish. Much of the music in bars was latino themed as were dance lessons and practice. Excursion enhancement talks were provided before each port but the presenter/guide was readily distracted by her personal interest areas and could have added greater practical value, particularly for independent travellers not using ship excursions. Her ability to respond to questions was not good. The organisation of ship excursions left much to be desired with the excursion staff struggling to get the large number of noisy clamouring passengers segregated into correct groupings and off the ship. There were frequent mix ups between designated excursions and passengers generally disembarking. Although an international cruise, by far the majority of passengers were Spanish Argentinians and little effort was made by the Cruise Director (an Argentinian) and the entertainment team to address other language groups. Indeed we found the preponderance of Spanish somewhat overwhelming which would deter us from considering other repositioning cruises. Read Less
Sail Date April 2018
The reason for this cruise was because the first cruise we did on the MSC Sinfonia from Venice to Durban was excellent. We thought it will be similar on a longer cruise like the Poesia and booked it already on the Sinfonia. We have not ... Read More
The reason for this cruise was because the first cruise we did on the MSC Sinfonia from Venice to Durban was excellent. We thought it will be similar on a longer cruise like the Poesia and booked it already on the Sinfonia. We have not visited the countries as per the proposed iternary, hence the reason to select this ship and route. We were very disappointed that the amount of English speaking guests were so few, we expected a English cruise but was bombarded with Spanish people Spanish presentations, Spanish excursions, Spanish shows, and we as English speaking persons really were not looked after or allowed to engage in activities due to the language barrier. The food was good as expected. The waiters during lunch was so slow everyday that it was uncomfortable and the never brought correct food as ordered. The dining in the evening was way too late for normal people , and we had first seating, resulting in being unable to attend any shows, since it started too late. Read Less
Sail Date April 2018
We chose this cruise having never been to South America before. The itinerary suited us i.e. Argentina, Uruguay and Brazil together also the dates. This was our 7th cruise and first time with MSC. Despite reading some poor reviews ... Read More
We chose this cruise having never been to South America before. The itinerary suited us i.e. Argentina, Uruguay and Brazil together also the dates. This was our 7th cruise and first time with MSC. Despite reading some poor reviews because of the above we decided to book. We flew via Heathrow to Buenos Aires on an 18 year old 777 with British Airways BRUTAL It took 2 hours to clear B.A. airport as all the flights from Europe and many from North America arrive around 8 in the morning. Spent one night in a small boutique type hotel in BA which was very good. As we had to check out of our hotel at 11.00am we went straight to the port as embarkation was due to begin at 12.00 only to find around 2000 people had arrived before us. 2.5 hours later we finally got on board. Initial impressions of the ship were good. Cabin nice and clean and general appearance of the ship was very good. We had a balcony cabin on deck 7.Buffet lunch that day comprised hot dogs, Pizza and burgers. A sign of future meals to come! The biggest let down on this cruise was the food. This was true in both the self service cafeteria and dinner in the MDR. Service in the MDR was good but the food was very poor. We had the inclusive drinks package and wine was good and plentiful when dining. The ship looked as if it was pretty full but together with 1 German couple,1 French couple and a single woman from South Africa everyone else was from Argentina. During the whole cruise we only heard 3 announcements in English although this did not really bother us. The entertainment was very much geared towards the Argentinians for obvious reasons but was still very enjoyable. The live bands at night were excellent playing a few international songs but mainly Argentinian. Everyone up dancing even people in their 80s. One thing we did notice was that most Argentinians do not drink. Bar service was therefor very quick. Overall the crew were excellent but if you are looking for them to say hello every time they see you then forget it. Again not an issue for us. On the first day we had to visit guest relations to clarify a few things. The girl on the desk was very helpful and gave us complimentary passes for the VIP sun-deck and also for priority boarding of the tenders when they were used to visit some of the smaller ports where we could not dock.This was a great asset as the queues to disembark looked horrendous. As a rule we do not normally do organised ships excursions preferring to do our own thing. We did however go on the Rio de Janeiro trip which was very good although due to low cloud at Christ the Redeemer that part was very disappointing. Disembarkation in Buenos Aires was terrible although not MSC's fault. We were off the ship and picked up our luggage in 30 mins. Once outside the port gates thousands of passengers were standing like penguins in Antarctica.. There seemed to be no real taxi queuing system. Cabs would appear and drop people off but no-one seemed to be getting in one. After about 20 mins we crossed the main road with 3 suit cases, turned left walked for about 300 yds, turned right and stopped by chance outside a government building where there was a taxi marshal. Within 2 minutes he had hailed us a cab and we were on our way. I think most of the other passengers are still probably at the port gates. Would we book MSC again? It would not be our first choice as we prefer smaller ships like Azamara. ( Just back from the Azamara Quest last week) Different class but you only get what you pay for. Overall we had a great time but please MSC get a grip on the food situation both in terms of choice and quality. Read Less
Sail Date March 2018
We chose the cruise because of the dates as there were seven of us. There was not a lot to commend! the cabins were decent and in general staff helpful but this ship fell apart on so many other things: Smoking allowed in the casino ... Read More
We chose the cruise because of the dates as there were seven of us. There was not a lot to commend! the cabins were decent and in general staff helpful but this ship fell apart on so many other things: Smoking allowed in the casino (so last century), poor higher management who talk down at you if you arrive late to dinner (no English announcements), just to add no announcements in English if something changed, food quality and meals of a down market standard, they were poor, crowded outside public areas, dirty pools, dirty tenders, dirty pool due to the volume of people, poor bar areas and by the pool really slow service. Although check in is good, we found one of the cabins on arrival was occupied by somebody else, keys are left on the bed and they went into the wrong room, OK mistakes happen, but try rectifying somebody elses mistake!, it took at least 3 visit to customer services, what a waste of time! We enjoyed the itinerary and it was only the fact that there were 7 of us that ensured we enjoyed ourselves. MSC, NEVER AGAIN. I have been on other ships and difference was night and day. To finish on a positive disembarcation was fast. Read Less
Sail Date December 2017
Now don't get me wrong, we really enjoyed this cruise and for the money we paid it was a bargain. However not having cruised with MSC before there were a few unexpected omissions compared to other lines we've used. Embarkation ... Read More
Now don't get me wrong, we really enjoyed this cruise and for the money we paid it was a bargain. However not having cruised with MSC before there were a few unexpected omissions compared to other lines we've used. Embarkation was swift as we were one of the last to board due to a prior trip to the Iguazu Falls, then it was straight into the lifeboat drill, where you not only had to take your life jackets, but wear them. When we got chance to settle in the cabin, it was quite spacious with lots of drawers and wardrobe space. The shower had a plastic curtain but it wasn't as clingy as most and I had to unblock the showerhead before it would work on our first night. The cabin steward was friendly and not too intrusive. There was only fixed dining times available unless you were in a certain class and we were assigned a table for the cruise. The waiter was very efficient and friendly, though his English wasn't the best. His assistant got the drinks and the appetisers but then left him to it most nights. The food was generally very good but the portion sizes are getting smaller (not just on MSC) but there was no problem with ordering more than one item on each course. There was no free water on the table, you had to buy bottles or use your drinks package. Neither was there coffee served at the table afterwards. You couldn't even buy it as they needed people to move on ready for the second sitting. The buffet was laid out with the kitchens and food down the centre of the deck, with tables along the windows on either side. Most items were duplicated on each side, but there was the odd thing e.g. pizza that was only available in one spot. This lead at times to it being awkward to carry plates and drinks whilst weaving in and out of folk looking for what they wanted. There was also a tendency for two people to occupy a table for 6 by placing bags and coats everywhere. There were only a few seats outside at the stern but you could take the food onto the main deck though it wasn't easy to achieve. It wasn't until halfway through the cruise that empty plates got quickly removed and tables cleaned for some reason. At lunchtimes there were specials based on a country of the day (not necessarily a country from our cruise). The lounges were large but two of them were adjacent to each other, and music from one could often be heard in the other. Over half of the passengers were from Argentina with the majority of the others from Italy and Germany, consequently the music in the lounges were suited to them most of the time. There was no 'live' music anywhere on the ship until the evening and between 12.30 and 4pm all the animation ceased. Maybe this was siesta time for most. Siesta probably accounted for the fact that all the big events in the evening didn't start until after 11pm. When the animation team got going, they were very good and always had lots of participants. They even entertained the audience prior to the evening shows in the theatre. The theatre shows again had to cater for different languages, so there were plenty of musical acts. The ships dancers and singers were in the main excellent, however they are from a separate company rather than MSC itself. There was an act in the form of 'Mr Bean' and he had the audience in stiches. There were a few classical shows which we gave a miss, though from the applause we could hear in the lounge, they went down well. Service in the lounges was very good and the servers would have a chat when it wasn't busy. The drinks were not cheap, and all the good stuff was just that bit more expensive than the drinks packages allowed. I ended up buying drinks vouchers because my wife does not drink that much and a drinks package for her would have been uneconomic. The ship was very clean but there was no emphasis on hand washing or other hygiene matters. The bannisters were constantly being polished which left a metallic smell on your hands. In fact the wife's hands turned black as the polish reacted with her hand cream. This was the first ship I've been on where access to certain parts of the deck were restricted to certain classes, you couldn't even walk through them! The sunbeds were odd as they would go completely flat or be reclined, but could not be put in a position were you could sit up and read. Maybe these are peculiar to MSC, though they did have a section that could shade your head from the sun. The excursions we took were ok but due to the small numbers of English speakers they were almost all mixed with a second language. Some of the guides struggled with one language or the other and as a consequence would spend more time speaking their best one. A couple of the tours we had pre-booked were cancelled due to the lack of English speaking numbers, but that did us a favour as we spent more time exploring the ports ourselves. Finally disembarkation in Rome was a complete shambles. Once we were off the gangplank there were no MSC crew to be seen when collecting the luggage and then when trying to get on the correct buses to the port gates. The resultant chaos meant several people missed their trains to Rome itself, and being Easter Monday there was a long wait for the next train. As I said at the start overall we enjoyed the cruise, and for the duration, the ports of call and the price we paid, it was good value for money. There are certain differences on MSC than we have had before, including holding on to your passport for the whole cruise. However I've booked another Grand Voyage with them in 2018 so I'll be more prepared next time. Read Less
Sail Date March 2017
We chose the cruise mainly the length and the itinerary. Whilst we booked Aurea class our cabin 12071 was just below the pool area and the noise at times was intolerable especially at night when they were cleaning the deck. I was woken up ... Read More
We chose the cruise mainly the length and the itinerary. Whilst we booked Aurea class our cabin 12071 was just below the pool area and the noise at times was intolerable especially at night when they were cleaning the deck. I was woken up several times and phoned guest services to complain, they promised to send someone to sort it out, straight away, however it was more like half an hour. Nevertheless we did not expect that we would be the on two English passengers on board with 99% being Spanish speaking and as a result all of the entertainment was in Spanish including the TV. Had I known this in advance I would not have booked and would advise anybody booking a similar cruise to ask the question. The food on board reminded me of school dinners, poor quality and unimaginative, basically on the cheap. Guest relations was poor and they just smiled a lot without addressing the problems, the other staff were however friendly an efficient. Read Less
Sail Date February 2017
Never thought a cruise will be such as awfull as this. 80% Seniors and zero organization: - Not enough shadow for 10% of passangers outside while full sun. - No care for making people follow rules and not take all chairs and ... Read More
Never thought a cruise will be such as awfull as this. 80% Seniors and zero organization: - Not enough shadow for 10% of passangers outside while full sun. - No care for making people follow rules and not take all chairs and tables at shadow while they didnt use it, and while old people had nowhere to seat but "deck sun chairs" under full sun. - Lack in response of stealed stuff while they have cammeras everywhere. - Hyper lack on organizing boat tickets to go to the beaches (four or five bridges long lines of people at 7 am), while they sell you prior expensive bad packages to go offboard on first turn. - Too cold conditioned air inside, at any public space. You could difference such as 20ºC form outside and inside. A lot of people got colds or got sick including me. - Food was good at buffet but mostly fat like: cream, butter, and too much oil and flour. Healty food i found was rare withuout mentioning vegies, fruit and cereal... want low cream milk? then you'll have to pay extra for it. Bufet juices are all artificial. - Ship and boats spread black and brown stains at sea, without mentioning whole black smoke by engines. - Crew... always smiling... but if you stared a little just... watching them, you would see they are all the same doing different things at anytime. Several times i asked some of them, do you ever sleep?! Not all of them anwered, but i know some did just for a couple of hours. - Yes, it is slave work but i have nothing better in my country, if you dont like it they fire you. "Ship rules under who knows what wokr and human rights." - Last night i saw the captain eating a piece of pizza at the bufett... Think if i had known all the things i readed after arriving (didnt have internet because it was a joke the price) mabye i wouldnt be here. - Arriving, all things they said they will do to take care of our lougage like data and unique numbers id and coulours for organize and find your stuff, never happened. Lucky you if you could find your stuff in a mess... and I could have taken anyones stuff without any control. Going off the ship and off the port was all a mess too, no matter if you where a baby, and old woman with walking stick or a guy with wheel chair. Sorry my english. Read Less
Sail Date February 2016
Five stars for this cruise! Was it perfect? No.... But, I am comparing it with a crossing from Santos to Hamburg with the same ship 2 years ago and the MSC Magnifica has definitely improved. Besides that, once you get used to the ... Read More
Five stars for this cruise! Was it perfect? No.... But, I am comparing it with a crossing from Santos to Hamburg with the same ship 2 years ago and the MSC Magnifica has definitely improved. Besides that, once you get used to the imperfections of MSC cruises, or what you think are imperfections comparing to other cruise lines, you do not focus anymore on those issues. At least I do not anymore. A little background about us: we are experienced cruisers, who have travelled with several cruise lines such as Celebrity Cruises, Crystal, Azamara, Oceania, Royal Caribbean and Silversea. This was my fifth cruise with MSC Cruises. What was so good at the MSC Magnifica that deserved five stars? According to our opinion, the officers and crew members did a very good job making us feel at home during the whole crossing. It is impossible to mention by name all of them, but I would like to refer specially to four people who have contributed to making this crossing an excellent one. The Captain of the ship, Raffaelle Russo, who took us in a very relaxed way from one continent to the other, giving us always the feeling that we were safe during this cruise. The Chef of Cuisine, Salvatore Ciannamea, who managed to keep us enjoying the food on board and was always around listening to feedback or special requests. The T'ai Chi Instructor, Marco Calcagni, who transferred his knowledge in a very professional way, motivating us day after day and contributing to our well being. The Cruise Director, Massimo, who with his friendly attitude was attentive and mastered the communication in several languages without tiring us. To all of them: thank you. And to MSC cruise lines: congratulations for choosing the right people for those positions. Concerning to the ship itself, the MSC Magnifica is a beautiful ship. The lobby and lounges were always inviting. Our cabin was a balcony cabin on the 10th floor, which although small was comfortable and which was kept on a pristine condition by our cabin attendant Simone from Brazil. In general, the public areas made a good impression. There are some areas which in our opinion, need improvement. For example embarkation in Buenos Aires was chaotic and took very long. Wine selection was very limited and no champagne was served by the glass. There is no wine bar just a sport bar with wine offerings, but too loud because of the many TVs around. Music at the lobby or at the other venues, at a difference than other MSC ships, started too late in the evening and no music was offered during the afternoon. Destination lectures were rather short and superficial. Despite the areas which were listed as needing improvement, we had a very nice cruise and we would not hesitate to cruise with MSC cruises again. Read Less
Sail Date March 2015
This was our second trans Atlantic crossing with MCS and we did two back to back cruises with the second one taking us from Venice-Istanbul-Venice. I was overall fairly pleased with MSC; however, their food left a bit to be desired. The ... Read More
This was our second trans Atlantic crossing with MCS and we did two back to back cruises with the second one taking us from Venice-Istanbul-Venice. I was overall fairly pleased with MSC; however, their food left a bit to be desired. The buffet was pretty much the same throughout the cruise. The juice from the juice machine was so disgusting, like dishwater and I was totally turned off. The water in the Sahara Buffet was lukewarm and often the ice machine was empty. Coffee was pretty awful stuff too. Dinner servings were quite small; however, there was no problem to double up on servings. Pop and Fernandez were fantastic servers. One thing MSC really needs to address is the not serving of water or coffee at dinner.....at least not on this cruise out of South America. We bought water tickets as we drink a lot of water. By not serving coffee they want you to head out and buy coffee at the bar.......this company is trying to break into the North American market and we like our coffee and water at dinner. Now perhaps they do serve coffee and water on their North American and Caribbean cruises.........I am not certain about this. All in all a favourable cruise and I would travel again with MSC. I found certain ports to have a very short stay and it made it tough to complete excursions on time. Brindisi is a waste of time but I guess they had to fill in a slot. Katakolon(Olympia) was far too short and we had to be back on the ship by 11:30. Those that did the tour of Olympia had to practically run through it. Read Less
Sail Date March 2015
I have been at the MSC Poesia before so I knew what to expect in terms of condition of the ship. The Poesia is a very elegant and beautiful ship. I had booked the fantasia category and I had a very nice balcony cabin on the 9th floor. ... Read More
I have been at the MSC Poesia before so I knew what to expect in terms of condition of the ship. The Poesia is a very elegant and beautiful ship. I had booked the fantasia category and I had a very nice balcony cabin on the 9th floor. Cabin attendant from Brasil was efficient and friendly and kept my cabin always in pristine condition. From my point of view the following areas were excellent and deserve five stars: 1) Food in all restaurants. The chef Salvatore did an excellent job with his team. He was always around at the buffet restaurant monitoring that every thing was good taken care of. This is very good, because we had the feeling that somebody cares and it is doing his job properly. 2) Friendliness of the crew and people working in different areas. Specially the shore excursion ladies made a very good impression to me and were very helpful. 3) The music group Musica in Maschera, which performed beautifully although too short. If I recall properly their performances were each about 30 minutes. 4) The library had a good selection of books in several languages. It appears that hundreds of books have been donated to the MSC Poesia. Who ever did this, THANK YOU. 5) Presentations in Spanisch about the different ports. This presentations were done by an Italian who moderates in Italian TV. Those presentations gave us a good idea of what to expect at the ports of call and were more focused on single aspects without trying to cover every thing. There were also presentations on other languages. However I have found that other presentors could improve their offerings focusing more on the particular port and not covering the whole country. Many of those presentations became too superficial due to this, because, in the limited time, it is impossible really to provide a good inside on a whole country. 6) Hair dresser and spa offers were imho quite good and had reasonable offers. 7) The itinerary was very good. There are other areas however, which need improvement. The main issues for me were: 1) No availability of TV reception in any language during the first days of the cruise. This only improved once we have approached the European continent. Having been on many transatlantic crossings before, I have never experienced this on previous voyages. 2) Available on inside system were movies, which could be seen on the cabins but they were not free of charge. I believe, and many other passengers have pointed this out, this was a mistake from the hotel director. He should have inmediately made available those movies free of charge. After several days of the cruise, finally one movie per day was made available at no charge but even those movies kept repeating after some days. This is an important aspect, because we were on a transatlantic with many sea days and not every body found the activities of the animateur's team an alternative to spend the day. 3) Other music entertainners on board were rather limited with their repertoire. There was a duo of tango players, which played every evening the same songs. As much as I like tango, after 20 days of hearing always the same, I was glad, I did not have to hear them again. In general the musicians with exception of Musica in Maschera, made a very amateur impression. Many passengers, who once in a while took part on the karaoke activities provided a better performance. A flamenco dancers on one evening provided a substandard flamenco show. 4) Maybe the most important negative comment from my side is that there is absolutely no way to provide feedback to the hotel director about any issue. He was never around. This in general a problem observed at MSC Cruises. I wonder why their managers do not actively are around to talk with passengers. Not always feedback is negative. Many of us would like to be asked, how is every thing? Maybe in some cases when something can be improved, this will be done on spot. In other cases, maybe improvements are not possible, but we as passengers would like to hear the explanations. 5) A final negative comment hast to do with our final port Warnemünde. This charming small town does not seem to be prepared to handle thousands of passengers arriving at the same time. On the day we arrived, it was almost impossible to get a taxi (few taxis and many drivers not working on sunday!) and buses were blocking the access for taxis. Also even though the train station is next to the port, it is not easily accesed with luggage or from people with mobility problems. I am not sure which are the possibilities of a cruise line to influence changes in these areas, because it depends of the city administration. But maybe cruise lines are asked about their opinions like we cruisers are asked about ours. In that case, it would be good if MSC explains our concerns to who ever is responsible of those issues. My advice to fellow cruisers would be to preorder a taxi if you arrive to Warnemünde and if you need one. In summary, this was a very good crossing. I have enjoyed it a lot and I am thankful to those people who have contributed to the nice experience. I am rating this time with four stars. I would love to give MSC cruises one day 5 stars. Maybe on my next cruise? I have already booked to more cruises with them.   Read Less
Sail Date April 2014
I confess. I disliked immensely my previous cruise aboard an MSC ship. In the hopes of discovering that MSC in So Am has improved, I hopped aboard the Poesia since I was already in the departure port (Buenos Aires) and it was only a 3 ... Read More
I confess. I disliked immensely my previous cruise aboard an MSC ship. In the hopes of discovering that MSC in So Am has improved, I hopped aboard the Poesia since I was already in the departure port (Buenos Aires) and it was only a 3 night cruise with a single port layover in Punta del Este. Besides, I needed to go to Uruguay anyway so I booked the cruise at the last minute through the US office of MSC. I paid $756 for a balcony guarantee for solo occupancy. Embarkation would have been quicker if the cruise terminal didn't lose electrical power during the process. That might not be MSC's fault, nor could MSC be blamed for a separate line for AR Immigrations after checking in with MSC. On none of my approx. 65 previous cruise check-ins do I recall having to form a separate Immigrations line apart from the cruise line check in line where the required docs were submitted and processed. However, after waiting in the passenger terminal for my number to be called so that I could get to an MSC check-in desk, then waiting in line at the check-in desk, then waiting in line at the Immigrations desk, I was not in the mood to be told by the ship's photographer that I had to wait in another line to be photographed. To his surprise and apparent dismay, I ignored him and proceeded to walk past the others waiting to be photographed. I boarded the bus taking passengers to the ship. On the short ride to the gangway, I noticed that, despite my request when I booked for a large table at second seating dining, my cruise card did not indicate a dinner table seating assignment. Upon boarding the ship I found myself near the reception desk. When I asked about a dining room assignment I was told, albeit it apologetically, I had to go to the meeting room on deck 6 to get one. Despite it being no fault of my own (after unpacking) I was required to wait in another line for about 20 minutes to get a dinner table assignment. I figured nothing with MSC had changed. That turned out to be only partially true. I made my way to my cabin. No one assisted me. My cabin was standard although smallish for a balcony (I would guess about 160 sq ft). The flat screen TV was small (about a 16 inch screen), too small for decent viewing from the bed. The pillows were horribly lumpy. I ran into my cabin attendant and asked if down pillows were available. I also asked for my ice bucket to be filled. After a quick unpacking and waiting to get my MDR seating assignment, I set off to explore the ship. It is handsomely decorated. There are quite a few large lounges (5?), but only one specialty restaurant - a Japanese one with an ala carte menu that did not look worth trying. I didn't spend a lot of time in the lounges and I never saw them fully occupied. This was due in part to the fact that I retired relatively early and also because of the large contingent of kids aboard the ship (the kids sail free promo works well in So Am). From the little I got to observe of the lounge acts and theater stage shows, the entertainment provided was quite good. I caught part of 2 shows in the theater and the singing and dancing especially of the ship's company was fine. Good costumes and production values for the shows. The animation team were most visible at the pool organizing games and dance lessons. The small library was open only a couple of hours each day. There were no English language, non-fiction books. Most all books in all languages were paperbacks that appeared to be left by former passengers. The dance company captain that manned the library when I was there confirmed as much. The tiny card room on this 3200 pax ship contained 6 tables. Apparently bridge games, if they did exist, were conducted somewhere else. TV programming was okay. They actually contained the So Am Fox or ESPN channel that broadcasts Monday night football. The welcome aboard buffet lunch was poor. This was a harbinger of things to come. The food in the buffet and dining room was simply bad. If I had received this level of food in any Buenos Aires hole in the wall at any price, I would never revisit the place. An indication of the type of "cuisine" that was served was that at the first night's dinner, the sauce for the risotto was identical to the sauce served on the few slices of flank steak. The exact same sauce for both dishes. And both were bad. The food was unacceptably poor in all venues at all times. That was the salient feature of my cruise experience. I am not exaggerating. My Argentine table mates concurred. This is especially unacceptable for a line that touts dining as the premier event aboard an MSC cruise (as MSC does). I attempted breakfast at the buffet on the first morning. I arrived as soon as it opened. The fried eggs were already cold. The bacon was fatty. The sausages of poor quality. The melon and papaya were very good, but there were no berries. The fruit juice was artificial and tasted worse than koolaid. I headed to the MDR. At least the smoked salmon was good. That and the cured ham that I had at a subsequent meal were really the only dishes that tasted good on the entire cruise. At another breakfast in the MDR, my eggs Benedict came hard boiled. At one dinner "roast piglet" (cochinillo asado per the menu) turned out to be the very same baked pork carved at the lunch buffet earlier that afternoon. When I pointed this out to the maître 'd he conceded that "asado" was a misdescription, but attempted to correct me by noting that the buffet carving was lamb. As I departed a head waiter ran after me to further explain that, in fact, the buffet carving was roast beef. Whatever it was, it was identical to the non-asado served at dinner (pork). As bad as the food was, the service by our dining room waiters was worse. It got to the point where I had to excuse myself from the table and seek out the maître d. He apologized and explained that our waiter had just boarded after a long flight from Indonesia although I fail to see how that would excuse his obvious lack of experience. He spoke practically no English or Spanish. Most orders were taken by pointing to the menu. He didn't appear to be observant when one of his patrons sought his attention. When asked to recommend a sweet wine, he suggested a heavy cabernet sauvignon. Orders were taken in haphazard order and the courses likewise served haphazardly so that some patrons had finished dessert before others had received a first course! I had never experienced this kind of MDR dining. In part this circus was due to the failure of the dining room mgmt to enforce the rules about arrival to the room on time. Inasmuch as this was So Am and dinner is served late, the first seating began at 8:15 (10:45 for the second seating) and the dining room doors were supposed to close at 8:30. Patrons at my table arrived as late as 9 and were seated. This detracted from a polite, shared dining experience. Combined with the bad food, it made dining totally unsatisfactory. My cabin attendant was able to obtain one new pillow that, while not down or feathers, was a little better than that which was initially furnished. He neglected to refill my ice bucket the 2nd day of the cruise. When I attempted to speak with him about the location of a lounge, he was unable to properly engage, looking away as if not paying attention to me. I turned and walked away and didn't see him for the remainder of the cruise. Disembarkation was swift as I was self assisted and first off. Buses brought us from the gangway back to the terminal. There was no custom process to speak off. We simply were directed to a line for passing street taxis which were hailed by a couple of locals who helped load the bags. This was an improvement over what my previous taxi mafia experience had been. The cabs operated on the meter, although my driver told me this was the procedure just for locals coming off a 3 day cruise. The cruise ships with longer itineraries and international passengers had a different lineup to get cabs, entrance to which was still controlled by the mob. Read Less
Sail Date December 2013
Unfortunately we chose to take a cruise with MSC Musica leaving Buenos Aires January 4, 2013. Boarding the ship took five hours of a disastrous standing on four lines without any help from either the port authorities or MSC, who had two or ... Read More
Unfortunately we chose to take a cruise with MSC Musica leaving Buenos Aires January 4, 2013. Boarding the ship took five hours of a disastrous standing on four lines without any help from either the port authorities or MSC, who had two or three employees to take care of three thousand passengers. Waiters, clerks and supervisors were for most of the time, either rud, ignored you or did not solve your requests, sometimes in very unpleasant ways. Forget any special help for families with children, or care for older adults. We even had a run in with an employee for her insulting attitude towards an elderly couple. Food was below average and dinig at the diners was not worth the food, since they try you to encourage you to use the special restaurants, paid separately of course. We quit going to the diners and went to the buffet to avoid that niusance. After hour snacks were either absent or extremely basic. Forget asking for information the first days when you ignore the routine, no help was given by the employees. Th positive aspects may be the beauty of the ship although always crowded, the excursions and night shows. But if you try going on excursions on your own they make you wait up to two hours taking the passengers who bought excursions first. My sincere advise and that of most passengers who had taken other cruises is , stay away from this company, Look elsewhere. It was for sure our worst cruise experience.If we can be of any help about visiting Buenos Aires, with all its good aspects or if you wish us to share more details I will be happy to answer your requests. Roberto. Read Less
Sail Date January 2013
Embarkation was total chaos - it took an age to be called from the reception hall to check-in, then the check-in seemed very long winded. The cruise began with a four hour delay in sailing from Buenos Aires due to problems with the ... Read More
Embarkation was total chaos - it took an age to be called from the reception hall to check-in, then the check-in seemed very long winded. The cruise began with a four hour delay in sailing from Buenos Aires due to problems with the ship's engine(s) which meant we "missed our slot" on the River Plate. The following day brought another delay as unfortunately a passenger was taken ill and had to be airlifted by helicopter to hospital. We all received a letter explaining that as a result of "a force majeur" we would no longer be visiting the port of Cherbourg. This was a problem to those disembarking there but as this affected very few passengers it seemed to be a logical decision. The letter also stated that we would get 20% off our next cruise booked before 30 April 2013. MSC have no obligation to offer this for a missed port, however the letter didn't seem very official as it was not on letterhead and there was no signature and it was printed on pink paper, so goodness knows if it's worth the paper it's written on. Our cabin stewards were very efficient and we found the ship to be generally clean. Despite the the public rooms having hand sanitizers positioned outside them there was no one to enforce their use. Mind you, very few of the sanitizers seemed to work until the last day when we had heard that inspectors were due on board. The first morning we had breakfast in the buffet but it was so chaotic that for the remainder of the cruise we had breakfast in the MDR. By the second day our waiter knew our breakfast requirements exactly and had no need to bring us the menu. The good thing about having breakfast and lunch in the MDR on MSC was that, unlike other cruise lines, we were not forced to join other people at their table and could choose to sit where we knew there would be an excellent waiter. Unfortunately we weren't so lucky with our waiter at dinner who was uncommunicative and not interested in how we were enjoying our meals. We don't appreciate being pestered all the time while we are eating but not once did he ask if the food was ok. He didn't acknowledge us at all when we saw him in the MDR at other times, however we made allowances for him and decided that either his English was poor or that he was shy. He still received his tip at the end of the cruise. The ship was made up of a great number of Argentinians whom we felt, generally, were very polite and who always took time to greet people in the corridors or lifts. There were a number of Brazilians, about 60 Brits and a handful of Aussies, Kiwis and Europeans. My wife and I have travelled extensively as had the majority of the Brits on board but we don't go around bragging about where we've been. We couldn't get over the attitude of so many of the Brits who came across as the biggest braggarts we've ever met. They all seemed to be trying to outdo one another with stories about all the places they had visited. Two songs came to mind when speaking to these people "Anything you can do, I can do better" and "I've been everywhere man". They were such bores, the worst of these were the Black Card Holders who thought they were MSC Royalty and were invited to dine with the Captain. Whoopie Ding!!!! I wouldn't say anything if they were travelling on a 5 or 6 star cruise ship but a 3 star budget cruise line? Most of them only travel with MSC because it's so cheap and they don't have to pay a single supplement. We decided after our last MSC cruise 9 years ago that we wouldn't cruise with them again but the itinerary attracted us with the added advantage of sailing from Buenos Aires to Southampton, therefore only 1 flight. On the whole we enjoyed the cruise itself, the meals were generally nothing to write home about but the lunches were pretty good. The bar staff were excellent and the passengers we chose to spend time with were extremely nice people who didn't feel the necessity to show off. The ports of call were great, Rio being the jewel in the crown but it was also interesting to see other parts of Brazil - Salvadore and Recife. Unfortunately due to the delay we hit Recife on a public holiday so there was nothing open apart from a prison which had been converted to a shopping centre/craft market. Crossing the Equator in the rain was an experience, especially for those who took part in the King Neptune ceremony. The city tour of Mindelho in Cape Verde was a rip off at $71 each and very little to see. MSC certainly try to get their pound of flesh. Las Palmas, Gran Canaria was great to see from the open top bus tour, especially on a lovely warm day. Lisbon was visited on a damp day but it is still a very interesting city. Our last port of call was Vigo in Spain, we had been before so there was nothing of great interest for us there. Another public holiday so apart from the local shops in the old town nothing else was open. We had a number of days at sea and the deck games were so silly. Luckily the weather was good most of the time so we were able to relax with a book. However when it became colder and the weather worsened there was next to nothing organised by the entertainment staff on board. I was not at all impressed with the cruise director who just seemed to be showing off introducing the shows in 6 languages, just because he could. It was evident what the show was about, he didn't need to spend about 10 minutes before every show. At the end of the show many passengers made a sharp exit rather than having to sit through more of his "jabbering on". We felt that MSC really need to get their act together as far as organisation is concerned. On port days it took ages to disembark the ship because only one exit was open for passengers who were not on tours. People queued for about an hour to get off, it was ridiculous. The disembarkation process at Southampton was farcical. We had to be out of our cabins by 7.00 am but did not arrive at port until 8.15 am. Luckily we got to breakfast early because it was manic later in the morning. We were told to wait in the public areas until we were called but it was around 10 am before the first people were called. When we got off the ship the luggage had only just started appearing in the luggage hall. Normally when we have disembarked at Southampton everyone's luggage is waiting for them and it is extremely organised. This was the worst we've ever experienced on 25 cruises. After 2 lines of luggage had arrived everything came to a standstill. There were no announcements made about the delay and noone from MSC to be seen. The Port Authority staff could only tell us that there were inspector aboard the ship. We don't know what was happening because the ship was also inspected in Las Palmas and Lisbon - what must this tell you about MSC? Around 200 passengers were waiting in the luggage hall for approximately 2 hours with no announcements and no MSC representative present. Passengers began slow hand clapping and whistling to try to draw the attention of MSC officers on the decks but we were ignored. Eventually, after a 2 hour wait, our cases started to appear but still no explanation/apology from MSC. I don't think we'll be using our 20% discount to book another MSC cruise! Read Less
Sail Date April 2012
This was by far the worst cruise I ever took. I have been cruising for more than twenty years with Costa, Royal Caribbean, Norwegian, Princess, Carnival and unfortunately now with Mediterranean Shipping Crooks (MSC). These guys are ... Read More
This was by far the worst cruise I ever took. I have been cruising for more than twenty years with Costa, Royal Caribbean, Norwegian, Princess, Carnival and unfortunately now with Mediterranean Shipping Crooks (MSC). These guys are pirates. Let's start with the good side. The Opera ship is nice. That is it, nothing else to say. Pricing: all the promotions they advertised on the newspapers were a lie. I paid my cruise six months in advance with a "30% discount" but other people paid less than me, a week before sailing and got a better room. This is not something common in Argentina. The service was simply horrendous. They treated us as if we were in a prison. One day I returned from an excursion and they did not let me go to the restaurant. In a very bad manner they obliged me to go to the buffet that was packed. I could not eat. It was the first time that I was hungry in a cruise. The last day I went to pay my bill and I waited in a long line. Other people stood in the wrong place but the officer in charge gave them priority. When I complained I was told to shut up and that he decided who could pay first. Emanuelle Aiello was the name of the bastard. Food: between 3pm and 8pm there was no food available, not even paying. Waiters did not have a clue how each dish was prepared. The size of the dishes was miserable; they cut the chicken and the meat as thin as ham. Entertainment: it was a joke. My cruise was 13 days long and the shows were repeated thrice. Moreover this cruise was extremely expensive. I paid twice the cost of a 14 days Caribbean cruise with Princess and got nothing in return. I do not want to bore you with all the bad things of this cruise. I just want to warn you not to spend your money with them. Read Less
Sail Date January 2010
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