I am going to try to explain my experience as well as I can because my english is not excellent. We chose this cruise because of the lenght and the country visited. My son and Husband wantd to know Dubai and Abu dhabi, and I wanted to ... Read More
I am going to try to explain my experience as well as I can because my english is not excellent. We chose this cruise because of the lenght and the country visited. My son and Husband wantd to know Dubai and Abu dhabi, and I wanted to visit India. We normally do a cruise per year, and we promissed not to do anymore cruises with italian companies, but we had no choices. Our expectastions were not high and we made our mind that the most important for us woud be the countries. We also booked an inside room as our opinion is to save money for other activities. talking about savings.... when you buy a cruise I am sure sometime you get offered some packages for drinks. We normaly never buy them as we do not drink that much. We nearly got it for this cruise thinking that it was a 15 days cruise and it might be worth to get a package. NO. THE DIFFERENCE IS TERRIBLE. With a package we were asked for about 400 euros by adults + 200 euros per kid. That makes about 1.000 euros. and there is a condition that says that you can only have drinks that cost under 6euros in the menu. let say for exemple you want to have a cup of wine, but that wine cost 10 euros on the menu.... well.... it wont be included in your package. we paid for drinks an average of 30 euros per day for all of us! Teas , coffee and water are offered for free 24h. When the boat stops in a country you spend whole day out. every dinner we had our bottle of wine + water.... we saved more than 50% on the package price!!!!!
Coming back to our experience, it was extremely disappointing in general. The first table we got in the dinning room was a very small table for 2 against a wall with a big column where we were supposed to sit 3. we had no choice than having dinner there that night as we would change table the day after. on that 1st night, some wines were already sold out from the menu. the table was awfully dressed, different size of cups, some mini plates for olive oil that we are still waiting to get, knives missing, some tables with plates for breads, dirty napkin... than the food arrived.... OH DEAR! what a shame! no presentation at all, portions extra minis, no taste... awfull! I have ordered some steamed salmon.... It was as dry as a shoe sole! size of the loin: 7x2cm.
We thought it was the first night, so we gave the kitchen another oportunity to surprise us. Next morning: breakfast.... not that bad for the 1st breakfast. but.... it has been THE SAME BREAKFAST, WITH EXACTELY THE SAME FOOD offer during the 15 days of cruise!
well.... let see what happened on the 24th of December. Christmas night. we ordered some scallops.... guess what..... 1,5cm diameter each.... and guess how many units??? 3!!!!!!!!!!!!!!! wououuuwwwwwwwwwwww!!!!!!!!!!!!!!!!!!!!! than we ordered some lobster tail. guess what...... 5cm long by 1,5cm.... my husband ordered the "Selection of international" Cheese.....yes sure, cheese were international : GOUDA. and yes it was a selection of different gouda.... but it was exactely the SAME GOUDA WE HAD DURING 15 DAYS FOR BREAKFAST! but we were lucky as instead of sliced it came cut in smal cubes. wouwwwwwwwwwwwwwwwww!!!!!!!!!!!!!!!!!!!!!!! Finally the dessert: Pannetone (italian cake). we found strange our waiter asked us if we would like some chocolate sauce on the top of it. we finally understood why.... if you dont have the sauce you choke on!
Mediterranean dinner.... we thought... good... we might have something nice. my son ordered some Gazpacho (tipical cold tomato soup from Spain). have you ever seen a soup you can eat with a fourk? IN MSC Lirica YES! (check picture). It was also soooooo spicy and hot that we could not even eat half. I have ordered some "bouillabaisse" which is a tipical french fish and sea food.... just awful as it was seemd to be done from those powder you just have to add oh water on the top....
My other picture is supposed to be a "tarte tatin". It was simply a roasted apple with some cream. Please, appreciate the decoration of the plate. It is work of art!!!!!
I took a picture of the "Apple French Mille feuille". If you cant find it, it is absolutly normal as instead of the "mille feuille" I got something similar to a "yellow jelly". We all tried it, it was terrible.
By the way.... the new year buffet was absolutely pathetic. poor. no qulity food. and..... THE SAME GOUDA WE HAD FOR BREAKFAST!!!! wouwwwwwwwwww!!!!!!!!!!!!!!!!!!!!!
Lets move forward from the food.... teen club and it´s team. I have never meat someone so unfriendly. The tean club was sometimes closing before time because the girl responsible of the activities was "tired". she was super anthipatic and not nice at all.
shows were not that nice either. bored.
Waiters work in hard conditions in the dinning room.There is actually NO SPACE for them to walk around the tables. Service is slow. We were lucky to have a good waiter. He was actually the only person we gave tips in the boat. Oh... by the way..... the tips.... as you might know, some cruise companies charge you the tips directly onto your account and the payment is mandatory. In MSC it is charged onto your bill thatyou pay at the end of the cuise. the good thing is that you can ask NOT TO PAY the tips. Bear in mind also that everytime you buy sometjing on the shipt you are charged 15% for SERVICE CHARGES. we have decided not to pay tips and we personally gave to people who really deserved it (our waiter, his second, and our room maid).
in general we found people rude, sometime unhelpful. I cannot talk about the excursions as we did not use them. We organise our own excursions and we discover much more options by ourselves. the only thing I can tell, is that the prices of excursions on the boat are abusives. We could have taken more pictures during the cruise as the dinners were really "funny" every day, but we didi not want to spend more time with this issue.
Never again with MSC! Read Less