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45 MSC Cruises Canary Islands Cruise Reviews

Some poor reviews and left me with what turned out to be unfounded concerns about to expect on this cruise. Our embarkation went like clockwork as did pretty much everything else on the cruise. We had a mini suite on Deck 12 and it ... Read More
Some poor reviews and left me with what turned out to be unfounded concerns about to expect on this cruise. Our embarkation went like clockwork as did pretty much everything else on the cruise. We had a mini suite on Deck 12 and it was fantastic. The balcony was more than adequate for two people, our bed was comfortable and tonnes of storage. Everything very clean throughout the ship. Our cabin had a bathtub and as a result headroom was slightly limited in the shower. Personally I would prefer to sacrifice the bathtub and have a larger shower. Our steward did a good job. We had a minor problem with a latch on one of of wardrobe doors which was quickly sorted out. Service in the eateries was great. I few times I had to wait a few minutes at the outside bars when they were super busy but no longer than in a bar\pub on dry land. Some people are unreasonable and expect to get served within 30 seconds, which is simply unreasonable. Overall, I thought the food was great. Heaps of things to choose from. Pizza was great. Cappuccinos also good. We didn't do any of the ship excursions. We did or own thing which is very easy to do in the Canaries. The girls enjoyed the two shows they saw. Passenger nationalities fairly evenly spread between English\US, Italian, Spanish, Germans and other Europeans. Whilst nearly everyone will have some English, not everybody will be fluent. The staff all spoke English with varying levels of fluency. Many of them will be fluent in Italian, French, Russian or Spanish. Announcements are made in ENG, ITA, DEU, ESP and FR. All passengers were well behaved with no noticeable queue jumpers or anti-social behavior. However, if you expect an American style experience or Cunard levels of food and service you may be disappointed. What MSC offers is fair value for money. Read Less
Sail Date April 2015
My wife and I have sailed on MSC Fantasia and MSC Splendida which are the biggest ships flying the MSC flag and decided at Easter15 to have a week in Santa Cruz, Tenerife and a weeks cruise on the newly refurbished MSC Armonia sailing the ... Read More
My wife and I have sailed on MSC Fantasia and MSC Splendida which are the biggest ships flying the MSC flag and decided at Easter15 to have a week in Santa Cruz, Tenerife and a weeks cruise on the newly refurbished MSC Armonia sailing the Canaries and up to Casablanca. Looking at other reviews there is a real mixed bag of good and bad re MSC. We had fantastic cruises on Fantasia and Splendida and our decision to sail on Armonia was different on the smaller ship but we had a first class experience.. We had one of the few balconies on the Armonia which gave us Fantastica experience with Freetime evening dining. This was brilliant and we always got a table for two with a personal waiter every night. He was an Italian called Agostino and he made our evening meal experience by adapting very well to our needs over the week.. We found the food very good but yes it was different to what we would eat at home but we adapted and enjoyed what we got. If you want burgers, pizza etc you can use the buffet, but that is not the standard of food we want on a cruise (Ok for a snack). The ship was lovely and although we missed the bigger ship experience it had enough to give us a nice experience. Entertainment around the ship was the most noticable compared to the bigger MSC ships with fewer places to sit and enjoy music etc. This easter cruise was full but we never felt that we were overcrowded. Always book the Alegrissamo drinks package even if you are not a big drinker as it is well worth it. Ice cream, bottled water, fruit juice and coffees are included which is great. Our favourite stop on the cruise was Arricife and if you walk towards the car hire at end of the pier there is a free shuttle service. Did not like Casablanca, it was intimidating and a very long walk through the docks. We moored overnight in Casablanca and there was very little entertainment on the ship which was poor. No shops or casino and theatre closed as well. Poor planning by ship. We do like like MSC and are doing a pre Xmas cruise on their newest ship MSC Preziosa in Dec 15. Read Less
Sail Date April 2015
Yes we were among the Gatwick 40 that sailed on the Msc sinfonia from the 2nd of April instead of the 31st of March first landing at Pisa instead of Genoa airport and the ship not waiting for us. We were among the group of 16 that was ... Read More
Yes we were among the Gatwick 40 that sailed on the Msc sinfonia from the 2nd of April instead of the 31st of March first landing at Pisa instead of Genoa airport and the ship not waiting for us. We were among the group of 16 that was turned of the Msc coach. We had to sort our selves out and make arrangements to get to Gibraltar at our own expense. The only good thing about Msc was the rep, they left at Genoa with us who worked until 10 o'clock that night to get us booked on flights and hotels and if it wasn't for him we would have given up and come home. Unlike the package group we had no food or drink as we had to coach to Milan that night and did not arrive until after midnight. Next morning we took a flight from Milan to Barcelona then another onto Malaga were we met up with the other members of the Gatwick 40. We enjoyed a day at the hotel and was taken to Gibraltar next afternoon but the ship was unable to dock as somebody was in the berth, pity they could not wait an hour in Genoa but spent two hours floating about waiting to dock. There was no assistance for us and we were left waiting on the coach for 2 hours with no food or drink. There was further shambles when we had to give our names and cabin numbers as they had no paper work for us, by the time we boarded and finally got some food and drink we had to do life boat drill and missed the visit to Gibraltar. The ship had just been stretched which we knew but the theatre was the same size so you had to book tickets for the shows, as we was late on it took us a few days to get seats, even with 2 shows they could not fit every one in. We was in the new dinning area which did not seem to have speakers so parades ect. seem to come unanounced to us. Also the dining room had a walk way through it a little strange as the dining area is usaly shut will we eat. The waiter worked hard he served 8 of us with no assistance, there was no jugs of water or after dinner coffees, but in buffet restaurants all this was available for free. It seems they had no extra staff for the larger ship. The cabin steward looked after us well and managed to keep the cabin clean and tidy. The pool deck had a nice new area for younger kids to play and splash. When it came to disembark again not enough staff with everybody crowded round one door. A family from the Gatwick 40 lost there luggage between ship and shore but pleased to say the plane landed at the right airport to bring us home. Overal we have been on six Msc cruises but will not be going again. We had £40 on board spends per adult and no more compensation for 2 days we were not onboard the ship, all 4 of us. We were told we did not have a full Msc package so get it from your travel agent. Please to say our travel agents planet cruises sent us all our out of pocket expenses but Msc kept our money for the days that we had missed onboard the ship. The worst customer relations in the cruise industry I've come across in 25 years. Read Less
Sail Date April 2015
MSC sinfonia, shambles .... Before I start this was not the first cruise I have done with MSC albeit the first on sinfonia. The holiday started poorly and did not get much better. Flight into Genoa was not able to land so 40 ish passengers ... Read More
MSC sinfonia, shambles .... Before I start this was not the first cruise I have done with MSC albeit the first on sinfonia. The holiday started poorly and did not get much better. Flight into Genoa was not able to land so 40 ish passengers were flown to Pisa and told by MSC a coach will be waiting to transfer us to Genoa and that the ship would wait for us. Wrong..... Two hours in Pisa air port and no communication no coach ..... Late on told coaches now arrived but ship has sailed so told we will be put up in a hotel in Pisa. Some passengers who had not booked the full package with MSC were told they had to sort them selves out !!! In the hotel a poor food and drinks package laid on. Told to be up at 5 am to catch a flight from Genoa to Rome then to change flights to Malaga where we will all be put up for another night! Again then told another coach trip down to Gibraltar. No food or drink offered from 5 am till 8 pm that night when we finally got on the ship which was late getting in! When on ship reception staff was not aware of our arrival ... No appologies ... When on board decided to go to buffet which at that time seemed a little sparce . Not asked once through the meal if we required a drink. A couple of days in we find out this was the maden voyage after the ship had a " cut and shut" the observation made was 600 ish more passengers added but no more staff and the staff on board required more training. The cabin staff were excellent room kept spotless ... Dining room staff again excellent . Coffee bar staff very poor ,service was disgusting. Buffet service poor think this was to lack of staff. And reception staff very unhelpful. The group of 40 or so people who missed the ship were offerd 40 Euros as compensation which was an insult if I'm honest. Will never again cruise with MSC and recommend others think twice . Read Less
Sail Date March 2015
Travelling as a solo passenger, I have just returned from a cruise to the Canary Islands and Morocco with MSC Armonia. We usually sail with Thompson but the MSC cruise seemed a cheaper option as there is little no single supplement ... Read More
Travelling as a solo passenger, I have just returned from a cruise to the Canary Islands and Morocco with MSC Armonia. We usually sail with Thompson but the MSC cruise seemed a cheaper option as there is little no single supplement surcharge. Here are my thoughts and impressions. The ship and services After its recent upgrade I found the ship to be well maintained and modern. My cabin (an inside on deck 8) was roomy, smart and clean. There were plenty of bars etc. which were easily accessible although some of the more popular entertainment venues could have been bigger with more seating. The pools and splash areas were well kept with ample seating and loungers, although, of course, it was not a summer sailing and therefore quiet. Because of the range of Nationalities, all announcements (including the entertainment) were given in five languages, which can be laborious but I did learn a few words! Wifi packages are available but connection is quite slow. Contrary to popular opinion the added daily service charges are NOT compulsory. You can request to have these removed or reduced, leaving you with the option of tipping whom you choose. Food and drink There are several drinks packages on offer but they also sell voucher packs for people like me who don't drink alcohol but might like a fruit cocktail which can be expensive. All drinks are subject to a surcharge. I found the food, both in the self service restaurant and in the main restaurant, very good indeed, with enough choices to suit all tastes, and the service was excellent. Be aware however, that although everything is free and available in the self-service, you have to buy your water in the main restaurant (take turns and share!) and there is no tea or coffee to follow the meal. Nationalities tended to be grouped (everyone on our table was British) and I am told there are always options to move. Entertainment I cannot praise the animation team enough. They are all friendly and attentive and work incredibly hard. However, as others have pointed out, most of the entertainment is in the form of dance lessons, although these are given light heartedly with fun in mind. The more interactive fun started at about 11.30 pm. The Casino is popular mainly for Roulette but the minimum stake at all tables is 5 Euros which is expensive when compared to other ships. There were a few daily quizzes which covered all Nationalities, and, of course Bingo, but at 10 Euros for one card and one game! I'm afraid I found the evening shows only adequate, although the speciality acts such as the acrobats were great. There are only two singers and the male (Livin La Vida Loca with the young dancers) must be well into his 60s! Seasoned MSC travellers tell me entertainment varies from ship to ship. Ports and Excursions Ship excursions are very expensive so research your ports beforehand! There is nothing much to do or see in Casablanca and the day trips out to places like Marrakesh cost more than you can fly out from England to! There is a beautiful Mosque or shopping, but they are distanced from each other. The worst part is the very long walk into the city where you are met with barrages of men aggressively trying to get you to take their taxi or excursion. In Agadir, principally you have the beach or the souks. A good idea is to negotiate with one of the many taxi drivers waiting for customers and they will take you where you want to go and wait to return you to the ship again for around 20 Euros. At Arrecife the ship offers a return coach for around 8 Euros but frankly, the port is not too far to walk and is very pleasant, taking you past a modern shopping centre and marina. Finally, Santa Cruz is a just big city. Unless you want to shop, take a cheap city bus to the beach or Laguna. The city tour bus is a rip off! Would I sail with MSC again? Possibly, but I'd do more research first and expect to pay more in the end. As a solo traveller on this occasion, I met some lovely people, was never lonely and felt well looked after and safe. Personally, I would have just preferred a little more to do.   Read Less
Sail Date March 2015
We have just returned from a 7 day cruise on the MSC Armonia from Gran Canaria. The cruise embarkation actually begins in Tenerife and sails to the Canary Islands and Morrocco. The ship is very clean and all of the public areas are well ... Read More
We have just returned from a 7 day cruise on the MSC Armonia from Gran Canaria. The cruise embarkation actually begins in Tenerife and sails to the Canary Islands and Morrocco. The ship is very clean and all of the public areas are well maintained and comfortable. Our cabin 9125 was of a good size and very well furnished with comfortable bedding including a duvet. The bathroom towels were changed daily and pool towels were also provided in our cabin. We had late seating evening dinner and the food was always edible, presented fairly well and hot. Obviously you have to take into account how much this cruise costs and don't expect 5 star food for 3 star money, but all in all the food was good. The buffet restaurant was of a standard buffet fare with complimentary tea and coffee available 20hrs per day. There is also a Pizza station and a Hot Dog, Hamburger, Chips, Waffles, and pancakes and doughnuts at the stations situated on the pool deck outside the Buffet restaurant at no extra cost. The only criticism we have of this cruise is that there is not enough activities going on during the day and it can be quite boring. However having said that the Theatre Shows on an evening were of a good standard and well presented. In our opinion this ship represents value for money but lacks the WOW factor of Royal Carribean or the Carnival Line. Read Less
Sail Date February 2015
Sailed with great friends, it was my 60th birthday surprise to my delight. Had to write this review in defence of negative comments that I have read. Everything was first class, food in the Pergola restaurant was equal to if not better ... Read More
Sailed with great friends, it was my 60th birthday surprise to my delight. Had to write this review in defence of negative comments that I have read. Everything was first class, food in the Pergola restaurant was equal to if not better than the more expensive cruise liners that we have cruised with. The service was excellent, second to none, nothing was too much trouble for them, any request was acted upon with pleasure. The suite we had was above our expectations. All the staff that we encountered were polite and friendly. Would certainly sail with MSC again in the future. Thanks.   Read Less
Sail Date January 2015
we have been on 46. Cruises before this one,embarkation was very good,the first shock came with the cabin,the ship had a section added to the centre of the ship in November,we where allocated a NEW cabin in this section,the wardrobe is 18 ... Read More
we have been on 46. Cruises before this one,embarkation was very good,the first shock came with the cabin,the ship had a section added to the centre of the ship in November,we where allocated a NEW cabin in this section,the wardrobe is 18 wide,my wife managed to get some of her dresses hung in the space,but there was no room to hang any other clothes,my formal night wear was left in our suitcase under the bed with all our other clothes,we complained,before we unpacked,and asked for somebody to show us where our clothes where to hang,the drawer space was o.k. For swimming wear,and t-shirts,but nowhere for dress shirts,and blouses,The shows in the theatre where watchable,the other entertainment was DIRE,every night in was hour after of hour of trying to get you on to the dance floor to learn how to do various dances !!! This went on every night for 2or3 hours,the singer in the British bar was good,but smoking was allowed,you could cut the smoke with a knife !!!,the library bar was small,the band must have though they where in theatre,they played as loud as they could,the entertainment team worked very hard,always with a smile on there faces,the front desk very good,always helpful,food is not great,but it is a cheap cruise line,so we did not expect lobster,the buffet on deck 11,is nightmare on breakfast mornings,a scramble to find a table,if it had not been about the cabin,we found the rest of the cruise value for money,when passengers got on at the stop,a lot where down complaining about the wardrobe space,so beware if you are allocated a so called new cabin,we got moved after 3days,to an original cabin,to much wardrobe space !!! Read Less
Sail Date January 2015
I must admit was a bit wary about going on a MSC cruise after reading views therefore went with an open mind which I am glad I did as it exceeded my expectations. We are a couple in our 40s and 50s and this was our 8th cruise having ... Read More
I must admit was a bit wary about going on a MSC cruise after reading views therefore went with an open mind which I am glad I did as it exceeded my expectations. We are a couple in our 40s and 50s and this was our 8th cruise having cruised Royal caribbean, Celebrity and Thomson previously. Everything was organised by our travel agent Barbara from cruise.co.uk including flights, hotels and transfers and she explained our booking in detail and she was very good. As our flight out to Gran Canaria was an early flight we stayed at the premier inn gatwick hotel. We were not in the premier inn directly in the terminal we were just outside the terminal. You can get a shuttle bus to the hotel for £3 but we did not bother as it is only a 5 min walk away. Hotel was clean and comfortable and surprisingly in our room hardly heard the planes. Our flight was with easy jet and no problems, arrived in Gran Canaria at lunchtime where our transfer was waiting for us to take us to the AC hotel in gran canaria. Hotel was clean and modern, not sure about the food as we ate out. Literally a 10 min walk to the port so we just walked over to the ship the next day. EMBARKATION Very organised we were given out time to embark at 1300 hours so not much of a queue at the desks. All very smooth. First impressions of the Armonia were good, nice ship not too glitzy or traditional more modern. STATEROOM Suitcases arrived within a few hours and our inside cabin was clean with loads of storage space. Not sure if we had one of the added on cabins as it was in really good condition. Flatscreen tv (think there was only one English speaking channel), safe, mini bar etc. Showeroom had enough storage for toiletries, shower gel and shampoo in containers attached to wall. Hairdryer is in the Showeroom, but if like me you have curly hair I would recommend taking your own as it takes ages and very difficult as Showeroom gets really steamy and hot. Shower was the smallest shower I have ever seen, impossible to shower with curtain shut so just pulled it back and put towels on floor. Double bed very comfy and climate control in room worked accordingly. DINING We chose second dining in the main dining room and food selection was good. If you wanted you could have 7 courses. Always pasta/risotto selection every day. Main courses usually consisted of fish/pasta/meat selection. Portion sizes were adequate and food mostly tasty, very Mediterranean style but I was expecting this as was on a Mediterranean cruise ship. Has the allegrissmo drinks package which was excellent value and would highly recommend it. Went to the buffet dining one night and the selection was very poor . Good selection in the buffet for breakfast and lunch.though. As expected gets crowded especially at sea days. PORTS/EXCURSIONS We chose to do our own thing instead of taking any excursions as there was not any that really appealed to either of us. Our ports were Casablanca (overnight), Agadir, Lanzarote, Tenerife and back to Gran Canaria. Weather was variable, warm in Lanzarote and Agadir but other destinations were cooler and overcast. Due to this was not able to sunbathe outside on sea day which was unfortunate. ENTERTAINMENT You have to prebook your chosen time for the shows in the theatre. As there is such a wide selection of nationalities on board the shows consisted of mainly dancing/non singing acts which were not really to our taste. Daytime entertainment was not very good either. The entertainment team would base themselves at a designated venue daily but think it was mainly board games. Would not want to go on a cruise that had a lot of seadays as not much happening onboard. CREW Worked exceptionally hard and were all very pleasant and professional. DISEMARKATION We were allocated a time to be in theatre and from there was told when to disembark depending on luggage tag. Again very organised and very little queues. Once off you collect your luggage if you chose to not take it off yourself from an allocated area at the port . Again very straightforward and efficient. Transfer was there to take us to the airport for our flight home. OVERALL If you are looking for a value for money cruise with fairly good food on a lovely ship I would highly recommend it. If you prefer the more sedate traditional cruise with Michelin star food then no I would not recommend it. Would we cruise again with MSC? Absolutely if the itinary was to our choice. Read Less
Sail Date January 2015
After many cruises on the Fantasia Class and Musica Class of MSC Cruises we this time booked the much smaller MSC Armonia for our winter getaway. We were very excited about the refurbishment and lengthening of ship and was looking forward ... Read More
After many cruises on the Fantasia Class and Musica Class of MSC Cruises we this time booked the much smaller MSC Armonia for our winter getaway. We were very excited about the refurbishment and lengthening of ship and was looking forward to the cruise to Morocco and the Canary Island. We booked the new balcony cabin category and had the cheers drinkpackage included. Very smooth and easy embarkation in Las Palmas and our adventure could start. Our cabin on deck 9 was soon ready and I have to say, I loved it. Even if they are rather small, they had everything we needed. Very comfortable bed and nice interior and plenty of wardrobe space. Nice balcony with two chairs and a small table. Flat screen TV. Minibar and safe. Bright colors and mirrors make the impression of the cabin larger. Suite and balcony cabins guests are allocated to the La Pergola Restaurant, one of two main dining rooms on the ship. They offer My Choice Dining time in the restaurant which is very nice. And I have to say, we really loved the food and service in the restaurant. Plenty of tables for two persons. New table every evening. Couldn't have asked for more. The waiters were excellent and the quality of the food and the presentation was excellent. The menu and the food on the Gala evenings and the Italian evening really impressed me. I have sailed the MSC Yacht Club several times and I have to say, the food in La Pergola was very close to the quality served there. Nice atmosphere as well. They also have a new concept for lunch in the restaurants on board, the Pronto Bistro. Also excellent and on the disembarkation day we had breakfast in the La Pergola, so quiet and plenty to choose from. A far better experience than the buffet breakfast which can be stressfull. The buffet is open 20/24 and also have nice outdoor sitting. Pizza, pasta and burger stations are outside, great for a quick lunch. The quality of the burgers have improved a lot compared to earlier cruises on MSC. Inside the usual buffet offerings but the restaurant itself is a bit to small. Hard to find seats in the busy hours. Plenty of bars and lounges to choose from. Three shows each night, reserve your seat on the interactive monitors placed around the ship. We only attended two shows, one which was quite ordinary, songs from Italy. Nothing special. It seems like the barservice had shortage of staff as waiting time for drinks was too long sometimes, especially on the pooldeck and in the lounges in the evening. In Casablanca we booked the MSC Shuttle bus to the Morocco Mall. Very convenient, In the other ports we did our own tours ashore. The ship itself is beautiful. It's a more classic cruiseship than today giants of the seas. She has a bright and nice interior which give a very cozy and intimate atmosphere. Very large and roomy outerdecks. My favourite was the Red Bar with live music and Cafe San Marco with pastries and coffee specialities but why close so early as 23PM? The bars on the the pooldeck are also open until midnight. Note that the pools are not heated, they are icecold.....jacuzzis hot. The usual cruisehip shops like duty-free ( good prices ), logo shop, jewellery and perfumeshops are on board. The staff and crew are mostly very helpful and serviceminded. Disembarkation was a breeze, we left our cabin by 0830 AM, had breakfast in La Pergola and the walked off the ship, picked up out suitcases in the terminal and got a taxi to the aiport. We have a lovely cruise and even the weather was quite warm and good. The ship and service on board impressed me a lot and I would love to go back on the MSC Armonia. Highly recommended. Read Less
Sail Date January 2015
1st let me give you the good points about this ship, it has been re-modernized and is a lovely ship to look at but i'm afraid that's it. Now for the bad, We have been on many different cruise lines in the past and have to say ... Read More
1st let me give you the good points about this ship, it has been re-modernized and is a lovely ship to look at but i'm afraid that's it. Now for the bad, We have been on many different cruise lines in the past and have to say that this is the worst by a country mile, the reception staff are unhelpful and struggle to speak English or choose not to understand you,There was a permanent queue of people complaining whenever we were there, The room we booked on the plan of the ship was a sea view cabin with no obstructions, unfortunately when we opened the curtains there was a lifeboat obstructing the view completely couldn't see anything out of the window and there was no natural daylight coming through, when i asked the reception that we had payed extra for an outside view i was told there was nothing they could do, The prices of drinks on board are ridiculous my 1st drinks on the ship were 1 large beer {just over 1/2 pint} and a vodka and coke it cost me just over 13 euros, so after the 1st day we decided to get the all in drinks which cost 30 euros each per day when they've added the 15% extra, we thought it would work out better until you realize that every bar on the ship is under staffed and takes on average 30 minutes to order and receive your drinks, even coffee in the day, which is obliviously done for a reason !!!. And now for the worst, the food in all restaurants is the worst i have ever experienced on cruises or in hotels, every time we hit shore was the only time we ate well, This is the 1st review iv'e ever written as we usually just leave it and just never go back there, but i feel really strongly about letting other people know about our experience aboard this cruise line, it was my wife's 50th birthday and we were really disappointed with everything we experienced on board, the ship is very unstable when at sea and be prepared for sea sickness something we've never had before and the sea was not rough at all, maybe the ship being extended might have something to do with it, the cabins are really small with king-size beds which are too big for the size of the room, i must add that the cleanliness of the room was exceptional thanks to the cleaner   Read Less
Sail Date December 2014
We booked this cruise and flight independently so arrived after a great flight on British Airways in the afternoon, the driver of our pre-arranged Sun Transfers met us as arranged in the arrivals hall and within minutes we were on our way ... Read More
We booked this cruise and flight independently so arrived after a great flight on British Airways in the afternoon, the driver of our pre-arranged Sun Transfers met us as arranged in the arrivals hall and within minutes we were on our way to the cruise ship. On arrival at the port, embarkation was swift and in next to no time we were in our cabin! A seamless start to the cruise. We had sailed on the Armonia in 2013 and were keen to see the changes since the refit. The intimate feel of the ship is still intact, and apart from being longer didn't seem a lot different. The casino and Marco Polo restaurant are better than before and the outside areas are still impressively large for a smaller ship - pools are great if a little cool. I swam every day but only a few others seemed to venture in. The new splash area designed for kids is probably a good idea during the school holidays, but a bit of a waste of space otherwise. I am not sure how many accidents there will be with 50 kids or so running around splashing and spraying - I can see a lot of adults getting a free water skiing lesson. The disco at the top of the ship was unchanged and still great fun. The only disappointment was the lack of tables and chairs outside the buffet restaurant at the back of the ship. On our cruise in September 2013 this was our favourite area for eating breakfast and lunch in the fresh air with great views of the sea behind. Maybe it was just because this was a winter cruise? However we were really lucky with the weather around the Canaries and Madeira with good sunshine most of the time and daytime temperatures in the 18 - 23c range. Food was excellent in the Marco Polo restaurant in the evening and the service impeccable. We were on the allegrissimo drinks package and our waiters were there constantly offering wine top ups when the glasses were approaching empty. Incidentally, I think the all inclusive drinks package on MSC is the best at sea, with good wine and genuine brand spirits and many liqueurs available, as well as water by the bottle and cappuccino coffees. Breakfast and lunch buffets were also very good, and I don't understand why some reviewers are so down on this. Yes the buffet areas are busy (as they are on P&O, Cunard, Royal Caribbean, NCL and probably most other cruise lines) but we always managed to find a table. The choice at lunchtime was a little limited compared to other ships, however the food available was generally tasty, of reasonable quality and there were variations in the menu every day so it never got boring. I fail to see how anyone could not find something to their taste. At times the food wasn't piping hot but that suits me as I normally wait for the food to cool down before eating anyway. It was never cold as some reviewers seem to suggest. The staff and service on board were excellent and I have always found the hard working crew on MSC ships and standards of cleanliness to be exemplary. I did witness some extremely rude English and German (I speak and understand German) customers talk to waiters and bar staff as if they were not worthy of existence and yet still polite service was provided (couldn't blame the staff for not being friendly to them!). These are probably the same people who write in complaining about poor levels of service. However we were lucky to meet a group of people of a similar mind set i.e. on holiday and looking to have a good time and we engaged and laughed with the staff who responded with the friendliest and most efficient service and hospitality. Another fun and fantastic cruise on MSC! If you are happy to embrace and enjoy different European cultures then you will not be disappointed with a cruise on the lovely Armonia. Read Less
Sail Date December 2014
We stayed on the MSC Armonia for family vacation (one week cruise). My parents booked the trip and my girlfriend, brother and sister was traveling aswell. I took time off work to go on this trip and can say on behalf of me and my ... Read More
We stayed on the MSC Armonia for family vacation (one week cruise). My parents booked the trip and my girlfriend, brother and sister was traveling aswell. I took time off work to go on this trip and can say on behalf of me and my girlfriend that we most likely don´t want to go on a cruise ever again. The experience was not good at all. My advise is don´t ever travel with MSC cruises! - The customer service was non existence. Generally language wise employees had problems understanding english and some didn´t understand english at all. In addition the reception gave bad information regarding activities at the designated islands where the cruise ship stopped. We were told that we had an all inclusive package, but experienced extra fees everywhere if you wanted something out of the ordinary (like smoothie etc.) - The standard of the cruise was depicted by the travel agency was not at all near our expectations. I agree with other comments here regarding the standard was poor, it was said to be a newly renovated cruise ship. This was NOT true, I got an allergic reaction on my noose because I´m sensitive to dust (picture can be provided). Even my GF got sick by staying on the ship because of the dust and air quality. In addition the bathrooms looked old and tarnished. We actually had to clean our own cabin when we arrived ourself because there was hair in the bathtub. - We were promised that there would be gluten free alternatives onboard, my girlfriend has gluten intolerance. The restaurants there had almost next to none alternatives, they provided some dry bread, thats it. We had to use all day and our time and effort to find alternatives for her.Every time we arrived at the restaurant we had to explain and ask for gluten free alternatives even though there was the same people that served the meals every time. In addition my parents had problem with their cabin the air ventilation did not work and there was a bad smell in the whole cabin. The people working there came up with no good alternative. They said the cruise ship was full, so they had to sleep in this smell for seven nights.   Read Less
Sail Date December 2014
It was my first time cruising with family, son, daughter-in-law, granddaughter 16 and grandson 10. Having cruises previously with different cruise lines, it was my first time with MSC and they did not disappoint. From the moment the music ... Read More
It was my first time cruising with family, son, daughter-in-law, granddaughter 16 and grandson 10. Having cruises previously with different cruise lines, it was my first time with MSC and they did not disappoint. From the moment the music started in Bar Duomo each night, I was danced off my feet by the wonderful entertainment team. Can't wait to get back on board!!! The ship was beautifully decorated for Christmas with Festive music playing in the background. The staff without exception, were wonderful and friendly. I didn't see a sad or lonely face at any time. Embarkation was very smooth and we were on board within 10 minutes. Bags were delivered within the hour. My cabin was a balcony cabin which was really adequate for only 1 person, and the balcony was on the small size. There was plenty of storage space and my bag slipped under the bed quite easily. The bathroom was small but everything worked and I had plenty of hot water at all hours, with good pressure in the shower. I was glad to see that I had a shower enclosure instead of the dreaded curtain! The bed was just as comfortable as my own, with pristine white linen and the whole place was clinically clean. There were plenty of sun beds on the upper decks and in the adult areas. The only fault that I found was in the Marco Polo dining room. The food let the ship down! It was beautifully presented by wonderful waiters, but left a lot to be desired. However, in the buffet there was plenty variety and I was never hungry. I purchased the drinks package and gave that a good rattling!!! However, I did come off the ship 3lbs lighter. My teenage granddaughter joined the teens club and made some nice friends, with whom she had a blast, and the grandson was like a little gentleman, strolling around, using his card!!! At night the entertainment was varied and good, with a few different little bands playing in different bars and venues. We didn't take any of the shore excursions as we had holidayed on each of the islands, but did get off in Funchal which was magical, and went to Church on Christmas day in La Palma. Disembarkation was in turmoil, I got separated from the others, with the result that they were waiting on the pier for over an hour, while I hunted throughout the ship for them. Eventually a phone call or two by one of those lovely young Italian gentlemen and all was sorted!! All in all, it was a fabulous cruise and I can't wait to get on board again! A Beautiful ship with a wonderful crews. Thank you all. Read Less
Sail Date December 2014
We chose to spend our Christmas on msc Armonia, and we had a wonderful week. First let me point out the not so good aspects: the transfer and flight we had from Rome was very bad: time, transfer and flight itself with Meridiana from Rome ... Read More
We chose to spend our Christmas on msc Armonia, and we had a wonderful week. First let me point out the not so good aspects: the transfer and flight we had from Rome was very bad: time, transfer and flight itself with Meridiana from Rome were extremely unconfortable and ill planned. Also, the entertainment was below the average we have come to love on our cruises: of the evening shows, only the spanish dancers were superb. Apart from that, the cruise was perfect: great service at dinner (thanks Mohammed), our cabin was kept perfectly clean at all times, the ship facilities were always a pleasure to use: I particularly enjoyed the gym and the spa, both with a wonderful sea view. The itinerary is great, and we loved the night stop in Madeira, with plenty of time to visit the beautiful island both during the day and at night. I really cannot understand people complaining about the food and service: we beleive both are far better than NCL and Carnival, which we tried before. Every single crew member was friendly and helpful (by the way many many thanks to Giusy at the reception, if you read this, you were great!) The ship never felt crowded, and even if it's true that sometimes we felt some movement while at sea, we never found it terribly disturbing.   Read Less
Sail Date December 2014
We were looking forward to our MSC Armonia Cruise having never been on one before and knowing it has been recently refurbished. We thought we had done our research and made enough enquiries to ensure a happy and memorable family holiday . ... Read More
We were looking forward to our MSC Armonia Cruise having never been on one before and knowing it has been recently refurbished. We thought we had done our research and made enough enquiries to ensure a happy and memorable family holiday . We were assured that there would be enough space for our family in the Balcony Stateroom for 4 and were told we also had a large balcony (it was not). There was no spare space at all. Also this cabin had not been refurbished (despite the website saying that all balcony cabins had been). Also the floor in the tiny shower room the four of us had to share was a health and safety risk, with stagnant water underneath the lino that squelched every time it was walked on. We reported this on 3 occasions to be looked at and repaired but nothing was done about it. Our itinerary changed while on board, we didn’t go to Agadir (one of the reasons we chose the trip), due to weather allegedly. We didn't understand that if the weather was going to impact that much why would they choose to go to the place furthest away (Casablanca) a day later than planned? The sea swell was never going to be avoided in that timeframe – Therefore the trip was long and arduous (kids bedded down, feeling ill and unable to function for 24 hours). We had an additional stop at Forte Ventura which was a waste. When we arrived in Casablanca the port was very industrialised and bleak. It was not a pleasant site, neither was the port area and when we disembarked the taxi drivers that awaited cruise customers were unpleasant and frightening. No warning from MSC Cruises prepared us for that. There was next to nothing for the children to do on board. The Teen Room was a mini arcade room with game machines in that had to be paid for and there was also an empty room with a table football (without a ball), an ice hockey table (without a disc), four tv screens not working or connected to anything and a Guitar Hero machine that had to be paid for to be played. The two swimming pools were tiny and inadequate to swim in. There was a real variance in staff quality, the overall tone had impact particularly when dealing with reception and administration issues was very dismissive and not remotely attentive. That said those that served us in the allocated restaurant (The Pergola) were very good. In fact, The Pergola restaurant was the only luxury we experienced in the whole of our cruise. We were unaware and not advised by MSC that there was a safe in our cabin (behind a mirror), but it was only us and the cleaner who had access so we felt re-assured of the safety of our contents. Unfortunately on the second to last evening we returned to our cabin after dinner and realised our daughter’s iphone 5s was no longer there. We reported this and followed MSC's procedure for Lost and Found but felt it was not taken seriously and left utterly dumbfounded by the lack of interest regarding this. No further information materialized and no further action was taken. This was more of an endurance course than a holiday and we are in-debted to our children for forgiving us for bringing them with us on this family week away which they will remember for a long time for all the wrong reasons. This was supposed to be a treat for us all! How wrong that turned out to be....... never again! Read Less
Sail Date December 2014
This was a horrible cruise. Chaos and pandemonium at embarkation. 3 hrs queuing with no explanation or organisation. Many people either missed their evening meal or were too exhausted to go down to the dining room. Lack of hand ... Read More
This was a horrible cruise. Chaos and pandemonium at embarkation. 3 hrs queuing with no explanation or organisation. Many people either missed their evening meal or were too exhausted to go down to the dining room. Lack of hand sanitizers, especially around the pizza bar in the buffet. I complained to maitre d'i. He said he would be picking up 6 more in Tenerife! They clearly don't value our health on MSC Armonia. If you don't like cigarette smoke, stay away. Half the pool deck is devoted to smokers along with areas in other bars and they even have a dedicated bar. For 3 days we had no lights in our cabin and the air conditioning blowing out cold air. The lifeboat drill was a joke. 2 youngsters running it hadn't got a clue. It lasted for about 1 minute, slice ce wasn't called for and I was told by a fellow sea-faring passenger that the life jackets were old and out of date, safety wise. You rarely see an officer about the ship and beware if you do, they barge ahead into lifts, up staircases etc, never a nod or acknowledgement and they are scruffy, dirty shoes and creased trousers. Whole experience was horrible. Haven't even mentioned the dining room food yet. On the plus side there was an excellent pizza chef who seemed to be at his post 24/7. The flamenco night in the theatre was excellent. One of best I have seen. Our waiter in dining room was good but, without saying as much, even he knew he was serving rubbish. Our cabin lad was very pleasant too and helpful. But it needs more than a few well intentioned staff to make this a good cruise. Armonia is a nightmare. Read Less
Sail Date November 2014
We were looking forward to the inaugural cruise on Armonia in November it promised to be such a great cruise .The moment we embarked we could see a lot of the work was not completed places closed off. In our cabin little things not working ... Read More
We were looking forward to the inaugural cruise on Armonia in November it promised to be such a great cruise .The moment we embarked we could see a lot of the work was not completed places closed off. In our cabin little things not working the soap dispenser the toilet worked sometimes and didnt work other times ,the tv didnt work for 3 days, the partition between the balconys was not fixed properly so it rattled all nigth so annoying . Thats the the little things that really you could live with but every night after 11pm they started to sand deck 11 as our suite was on deck 10 this noise was right over our heads very hard to sleep the smell of paint every where and maintance men every where druning the whole cruise still working on the ship . We had anytime dining and while it was great not to be stuck to a time the food was so dissapointing the meat was brought to the table every night cooked very rare we sent it back but still happened again and again we complained and the matre di and head waiter came to our table in front of all other 6 guests to ask us why we complained they both promised it would never happen again and while they were still at the table the meat arrived as rare as it could possibly be .. The lifts were constantly out of order on deck 6 there is a theatre ,coffee bar ,2 bars and a restuarant and only 1 set of public toilets and they were often closed .The entertainment was very bad nothing happened during sea days all very little at night .We have cruised 6 times with Thomsom ,Royal Carribean and Msc we have always enjoyed cruising this made it so much more dissapointing we feel so let down by Msc some of the staff at reception were very rude others were helpful there was little they could do the ship was just no ready to sail . The day we disembarked was dreadful we were late arriving because of bad weather no problem but in the departure hall the Msc staff did not have clue we asked a girl about our transfare to the airport her answer was roday it is crazy do what you like . I would always recomend Msc to others but i will not recomend them anymore and we will not cruise with them again . Read Less
Sail Date November 2014
I have been on all the major mid-priced cruise lines for a total of nearly 40 cruises. I’ve never written a review here just because I always got the experience I was expecting and they never seemed overly special enough to write about. ... Read More
I have been on all the major mid-priced cruise lines for a total of nearly 40 cruises. I’ve never written a review here just because I always got the experience I was expecting and they never seemed overly special enough to write about. I booked a bargain 7 nights on the MSC Armonia because of the Canary Island itinerary and after reading reviews of the line and the ship itself, I had prepared myself for a less-than-average experience with the ports as the only highlights. But both MSC and the Armonia impressed me at every turn. Check-in was very orderly and efficient, and from the moment I stepped onto the ship, every single staff and crew member I encountered was extremely friendly and wanting to please. My balcony suite was large but basic. Nothing luxurious about it but very functional and well planned. I actually loved that the bed just had a top sheet and a thin blanket to use as covers as opposed to the luxurious duvet other lines provide that end up soaking you with sweat because you can never get the cabin cold enough to warrant their use. Temperature control worked flawlessly, I always had an abundance of hot water and pressure, and the walk-in closet and adjacent cabinetry had tons of storage space. I quickly got in the habit of lying on my little sofa in the late afternoon so I could look out the glass door to relax and eventually doze. Dinners in the main dining room were admittedly, not especially inspired, but the service from my waiter and assistant waiter was top-notch, despite the seemingly large number of tables under their care. I always enjoyed everything I ate and always ate all of it. The all-inclusive alcohol package provided what I thought was a huge savings and I never had any trouble being promptly and happily served everywhere I ordered drinks, wine, specialty coffees and bottled water. I found breakfast and lunch from the buffet to be rather typical cruise line fare. I’m more of a salad-and-slice-of-pizza-for-lunch kind of guy. The Armonia scored big points for both their wonderful assortment of items on their salad bar (so much more extensive than most ships I’ve been on) and the incredible pizza at the pizzeria. Shore excursions (I took three) were always well organized and the staff seemed to take great care in seeing that the wide variety of nationalities on board were accommodated with the appropriate tour guide for their respective language. There were very few English-speaking passengers on this sailing but I still had a wonderful time just immersing myself in the flurry of different languages and cultures around me. I enjoyed some spa treatments that were actually very reasonable and very well executed, Not the usual sales pitch for products either. I used the fitness center daily and it was very well equipped with a good variety of cardio machines, strength training machines, and free weights. The spinning, yoga, and pilates classes I usually enjoy on cruises were not offered--perhaps because of the very port intensive itinerary. Oddly enough, the Internet service on the Armonia was the best I have ever experienced at sea. The packages were relatively inexpensive, the service fast, and the login and logout screens on both my iPad and iPhone were very well designed and highly functional. The balcony suites have an Ethernet connection that you really have to hunt for. It’s inside the cabinet on which the TV sits. I had an Apple AirPort Express and created my own secured wireless network in my cabin. Internet service is only advertised as being available in the Internet cafe and wirelessly in specific public areas. But the biggest surprise on the Armonia was the nightly production shows. Other than the final night, there was a production show each and every night. A very talented and (and for the size of the Armonia) large cast puts on spectacular shows that because they are heavy on dance and Cirque-type performances, appeal to an international audience. I see shows on Broadway often but every night on the Armonia, I marveled at the incredible costumes and talent I was treated to. Entertainment excellence! I have to say they were the most creative shows I’ve ever seen at sea. My week on the Armonia ended with a quick and orderly disembarkation. And much sadness. It was one of the best overall cruise experiences I’ve had and I truly was made to feel at home on the very welcoming ship.   Read Less
Sail Date March 2014
After reading some of the reviews, our expectations were not that high but thought that, for what we were paying, it would be a cheap break. As we were already in Tenerife, we were not part of a large group so Check In was extremely ... Read More
After reading some of the reviews, our expectations were not that high but thought that, for what we were paying, it would be a cheap break. As we were already in Tenerife, we were not part of a large group so Check In was extremely efficient and quick, but unfortunately, no one told us that there was a shuttle to get to the ship, so we had quite a walk along the dockside. We were on board at about 12.30 and were pleasantly surprised that our cabin was ready for us. It had been made up with a double bed, not with 2 singles as asked for, but this was quickly rectified and made the cabin much more spacious. There was so much storage space and although the shower was quite small, the water was always very hot. It was all extremely clean, so no complaints there. The staff didn't seem quite so well trained as with other cruise companies, stood around talking to each other quite a lot, but plates were always cleared quickly in the buffet. The ship was very attractive in an art deco sort of way, I never saw a finger mark on a mirror or a dirty mark on a floor, there were always cleaners and painters around. I have never seen so many sun beds, even on the day at sea, there was no shortage. There were quite a few small sunbathing areas where it was nice and quiet.There always seemed to be crew around to move beds for you if necessary. It was a bit of a nuisance having to get a ticket for the towels and then to return them to have it cancelled but you got used to it. There wasn't a lot going on on the ship during the day, but that didn't bother us as we were off visiting the ports most of the time. The trip to Taroudant was very well organized and worth the visit. We enjoyed the shows, different theme every night, beautiful costumes. It seemed that the compere was just showing off all his language skills as his introduction went on for quite a bit but the pre show entertainment in the theatre by the entertainment team was hilarious. Unfortunately, the down side was the food. It was very ordinary but at least, unlike other comments, it was always hot, in the dining room anyway. After being used to Celebrity & Holland America, the food didn't compare. We were never hungry but only once or twice could say that the meal was excellent. I found the starters, soup & pasta/risotto better than the main course, so often skipped that. The buffet didn't offer a huge selection but there was a fresh pizza and pasta station at lunch time which was good. The highlight of the food was certainly the cakes which were freshly baked and the scones served at 4 p.m. We did find that there was a lack of information about the ports we were visiting. We have been used to being given a map with points of interest in with the daily bulletin, but it was difficult to even find out whether there was going to be a shuttle bus provided. Disembarkation was very quick & easy, we were told that we had to vacate the cabin by 7 a.m. but no one seemed to take any notice of that and we certainly weren't hassled to do so. Overall, it was an enjoyable cruise, the good points outweighed the bad. I would certainly cruise with MSC again, depending on itinerary and price.   Read Less
Sail Date March 2014
My partner & I booked our first cruise with MSC departing Genoa and have been extremely disappointed & let down by the whole experiance & the following complaints will expalin why. 1. The ship itself is fine, well laid out ... Read More
My partner & I booked our first cruise with MSC departing Genoa and have been extremely disappointed & let down by the whole experiance & the following complaints will expalin why. 1. The ship itself is fine, well laid out with comparable size balcony rooms to other cruise lines and the cleanliness was good. With a few exeptions (namely Simone Pelser bar staff) the staff appeared a bit distant & reserved with the reception staff being quite haughty and rude. communicating via room phone was frustrating as we struggled to understand each other & we had problems with the room safe for the duration of the cruise ending the last sea day in our room for 2 hours whilst 2 men tried to fix the safe & I gave up waiting for someone to fix the COLD shower on the last night of the cruise. 2. The reason we chose this cruise was to visit the ports of Casablanca, Madeira & Malaga as we have been to the other ports many times more on Royal Carribean, P&O and Celebrity but the Casablanca & Madeira visits were cancelled due to rough weather and the itinerary was shifted about and we end up in Lanzerote & Gibralter. I can accept that bad weather can cause problems but we have heard that other ships had docked there and MSC had not. Leading me to believe that the Fantasia could not visit these ports because of the changed itinerary and other ships had reserved these port days in advance ? 3. The main Dining Room was overcrowded and the tables & chairs were far too close together making it extremely difficult for guests and the waiters, the food was bland unappetising and mostly cold and the "always available" choices were laughable like chiken breast which looked like a thin piece of shoe leather with similar taste & texture with cold chips? Other cruise lines "show" a selection of Deserts at the table not MSC, probably because there is no room for a Desert Trolley so we had no idea what as available (not much) and zero Coffe or Tea. The waiters made no effort to socialise with our table of eight and never asked if we were happy with our meals and ignored our complaints. Does MSC have a Maitre D in the restaurant because we never saw him on the entire cruise, I even tried to find him to complain but he must have been embarrassed and hiding. 4. the Buffet was a "Bunfight" and were too few tables & chairs to accomodate so many passengers and people were wandering about with plates of cold food looking for somewhere to sit down. On the subject of cold food this was a serious health hazard as cooked food needs to be maintained at a high temperature to prevent bacteria forming but the so called hot food was rarely hot. My partner Beverley did not eat much & I just had Salad & cold meats. 5. SMOKING ???? what is MSC doing allowing smoking of Cigarettes, Cigars, Pipes (and I'm sure I smelt Cannibis) inside public bar areas and the Casino a favourite if money losing experiance for Bev & I. We could only stay for short visits as the Casino became eye watering, foggy & smelly which resulted in our cloths being stinking. Smoking inside public rooms on ALL other cruise lines we have been on is strictly forbidden and for good safety reasons. THIS HAS TO STOP ON MSC. 6. lack of information of destinations, no maps or guides, no information on which deck or side to get off at each port, charging extortionate amounts for shuttle buses (Taxi was cheaper) Finally why was this cruise dominated by 2400 German passengers who are arrogant rude and hog all the sunbeds plus we felt the cruise was built around the German contingent like the the entertainment which lacked style and humour. Bev & I along with the four Australains who like us have done over a dozen cruises with other Companies will not travel with MSC again & the Welsh couple were on thier first cruise and its put them off cruises for life.   Read Less
Sail Date March 2014
DH and I are just back from 7 nights on MSC Armonia around the Canary Isles. We had a very enjoyable cruise and would sail MSC again although not such a small ship as we prefer larger vessels, but this is a personal choice and not a ... Read More
DH and I are just back from 7 nights on MSC Armonia around the Canary Isles. We had a very enjoyable cruise and would sail MSC again although not such a small ship as we prefer larger vessels, but this is a personal choice and not a criticism of the Armonia. Embarkation was different from the norm, but it worked and we were on the ship about 2 hours after landing at Tenerife airport , including the 45 minute journey to the port. Our cases were not far behind us. Our state room was lovely. Balcony "suite" with small seating area flat screen tv showing English speaking films on a loop(Not a great deal of choice), sky news and 2 other English speaking news channels. So much storage space and the wardrobe was very well appointed.Comfortable beds, hot strong shower, and all kept spotlessly clean by the attentive steward, who even managed a couple of towel animals ! DH was able to watch his beloved Chelsea play their match in the British pub or he could have seen it in the Cafe San Marco, which is a lovely place to have a cappuccino, cocktail, beer or glass of wine, as we did each night before dinner. We had continental breakfast each morning in our stateroom which was always delivered on time, with a cheery smile and usually preceded by a polite telephone message to say it was on its way, We could not fault the service,politeness and helpfulness of the staff delivering breakfast, but all staff on the Armonia, (with the exception of the extremely bullying and arrogant head waiters ) were a delight and so helpful and kind to us. We had breakfast on the last day in the Girasole outdoor restaurant and this was adequate and plates etc were cleared quickly from the table when finished. The drinks package is a must and enabled us to have cappuccinos, cocktails, water etc without worrying about a large bill, although we did incur the dreaded service charge on our bill at the end which came to about 100 euros. I believe I could have had this removed if I wanted to. I chose to pay it because of the good service we had from all on board. We do not visit the theater so I cannot comment on the shows, but we spent most nights in the Duomo bar on deck 5 where we watched people dancing and listened the the music played by the 2 groups over the course of the evening. We also spent time in the red bar, where there was a man and wife duo playing, or the Cafe san Marco with the pianist entertaining till late in the evening, the Armonia lounge on Deck 7 played host to more dancing and silly games. I could not visit the British pub due to the smoke but DH was happy with his one visit to watch the football. We enjoyed the evenings and spent many a happy hour chatting to new acquaintances, marvelling at the dance talents of the older generation (and we are in our 60s!) and generally people watching, whilst quaffing a cocktail or two . Due to problems with getting a table for two in the main restaurant we ate in the brasserie on deck 11 each night. Whilst not luxurious we always found enough to eat and could have dinner at our convenience, not having to attend at set times. I should also recommend the cheeseburgers at lunchtime. DH and I eat healthily at home but enjoy our "sins" on our cruises.One of our little peccadilloes is to eat cheese burgers and chips as often as we want when on holiday. We enjoyed one every lunchtime bar one, when we were in Maderia and visited the Violin restaurant for a three course lunch, so felt that a cheeseburger as well might have been mildly excessive. Embarkation was highly disorganized and showed the bad side not only of the Italian organizational skills but also the rudeness and arrogance of some English people and their sense of entitlement to the best treatment because we are BRITISH! All in all a very good holiday and am looking to book MSC again, although as before on a larger ship. Read Less
Sail Date February 2014
We booked a cheap 7nt inside cabin cruise. Ship was clean, well presented. Staff were pleasant and courteous. Shows were ok, nothing amazing. Plenty of lounges, places to drink, relax etc. Food in main dining room was mediocre. Sauces were ... Read More
We booked a cheap 7nt inside cabin cruise. Ship was clean, well presented. Staff were pleasant and courteous. Shows were ok, nothing amazing. Plenty of lounges, places to drink, relax etc. Food in main dining room was mediocre. Sauces were on the bland side, more like glorified gravy. Would be most disappointed to have paid for a suite/balcony cabin and receive the same food. Cabin was simple, clean and served its purpose. Small shower but managed. Ship is a nice size, however she will be in dry dock towards the end of the year to be cut in half and extended. Check out all drinks/beverage packages before committing. We opted for the drinks pkg at €23.00 per day. However, the for some reason the wine packages were not presented to us and I was not aware they existed until the last evening, as I was heading towards our table in the dining room I noticed on the Wine Packages brochure on some of the tables. Do the maths first, unless you are happy to drink 24/7 then the drinks package is for you. However, we could have save at least €200 between myself, partner and mum in law. Read Less
Sail Date February 2014
We booked for the 7th to 14th Feb 2014 cruise embarking in Tenerife. The itinerary included two further Islands in the Canaries and also Casablanca and Agadir. First impressions of the ship were very pleasing everything looked immaculate ... Read More
We booked for the 7th to 14th Feb 2014 cruise embarking in Tenerife. The itinerary included two further Islands in the Canaries and also Casablanca and Agadir. First impressions of the ship were very pleasing everything looked immaculate and very classy, we have cruised before with Holland America line and was not expecting anywhere near the same standard but were pleasantly surprised, we had inside cabins on Deck 8 and they were more than adequate, all of the staff from every department were excellent and it was always service with a smile, the food was excellent as were all the evening shows in the theatre. The entertainment team seemed to have a knack of being everywhere at the same time working tirelessly to keep everyone laughing ensuring none of the single people on board felt left out particularly at the dancing areas, we had a slight change to our itinerary due to a severe weather warning which meant we had our visit to Agadir amended to a day in Fuerteventura instead, the captain was very apologetic about it but I would rather that than suffer 30 feet swells just to say I had been to Agadir. Like some other readers I was a bit concerned about the amount of negative reviews I had read about this ship so I kept an open mind and I can honestly say I did not find a single thing that I could criticise about our cruise and I would definitely recommend it to anyone considering this week in the sun. We got this cruise at a very good price and was not expecting much for our money but MSC certainly impressed us. The only small things I would comment on are that the excursions are very expensive as are the drinks on board, if you study the drinks package deals before you go you will definitely find something that suits your needs, the excursions can be found very much cheaper on shore and most of the local taxis will do the same tour for a fraction of the price. Would we go again?.......Definately. Read Less
Sail Date February 2014
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