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2 MSC Cruises MSC Bellissima Cruises for the Disabled Cruise Reviews

We had been on MSC Seaview late last year, and while on board we took the opportunity to book this cruise and take the option of trying "Club Class". So we arrive at the port in Barcelona where we are immediately relieved of ... Read More
We had been on MSC Seaview late last year, and while on board we took the opportunity to book this cruise and take the option of trying "Club Class". So we arrive at the port in Barcelona where we are immediately relieved of our cases and escorted to the "Yacht Club" lounge area where our cruise ticket and passport were taken to process our booking. Meanwhile we are offered champagne and canapes which were very nice. Then we are escorted directly through check-in and security check, after which we were escorted directly to the ship and taken to deck 16 which is the entry deck of "Club Class". Then on into the Sky Lounge where we met Raj one of the concierges, he explained all the choices we had in relation to eating and excursions, he also helped us log on to the ships Wi-Fi system. He asked did we want any news papers,so we got the "Irish Independent" delivered to our room every morning. Madie our butler came and took us to our room, where our luggage had been delivered, we were given her phone number for use 24 hours a day. Restaurants we were taken to the "Yacht Club" restaurant where we had lunch served by happy cheerful staff. Unlike most ships restaurants this had many tables for two, and plenty room to move around. We booked dinner for 21:00 that evening. On arriving for dinner we were seated at a table near the window, then offered a drink,which we availed of. Presented with the menu containing quite an extensive choices, the waiter told us about the specials and gave us some suggestions. Given the level of service and extensive menu we decided we would dine in this restaurant for the cruise for breakfast, lunch and dinner. Wondering through this vast ship we say the wonderful crystal staircases throughout the ship. The shopping arcade area has the most wonderful lighting system constantly changing views. Plenty shopping opportunities and as always on cruises the constant special offers sales. Numerous bars and coffee shops, large casino for those that fancied a flutter. We were so impressed with the whole "Yacht Club" experience that we went to meet Claudia the "Book Your Next Cruise" Rep and selected another cruise next September, she printed out the details. As i did not take my wallet, she said she would be in the Sky Bar that evening and I would pay the deposit. So as promised Claudia arrived and we went over to see her, she then said she had looked at our booking and had got an even better offer which reduced the cost so we happily paid our deposit and retired to have another G & T Unfortunately all good things have to come to an end, we had our breakfast and then back to the room and a last tidy up. we were then directed by Raj to the bar and we would be called for disembarkation. Madie arrives and takes us down to deck 4 and the gangway and on to baggage reclaim where she gets our cases and takes out to the taxi rank and calls us a taxi and loads in the cases and we say our goodbyes. Read Less
Sail Date May 2019
Firstly this was our first cruise so we have nothing to completely judge against, however the things I will talk about was our experience. On arrival onto the ship we we’re badgered by staff wanting us to sign up to a drinks package ... Read More
Firstly this was our first cruise so we have nothing to completely judge against, however the things I will talk about was our experience. On arrival onto the ship we we’re badgered by staff wanting us to sign up to a drinks package which we had already sorted pre arrival. This also didn’t stop for a couple of days. ( by all means assist customers but make staff be seen but have customers approach staff ) We also were constantly bugged by the staff photographers constantly asking if we wanted our picture taken and even after a polite no they then pleaded ‘it will only take a few minutes ‘ whilst following us. My polite no’s were beginning to wear very thin towards the end. To add insult to injury the one time we gave in, we were then automatically charged £34.99 to our card before even seeing them. From the reception they told me it was down to me to say I didn’t want them to have the charge removed. So I was glad to keep an eye on my account on my tv in my cabin. Otherwise it would have been a shock on leaving. ( may be better for customers to say yes before charging). Each place we docked at we were badgered if we wanted taxi or sight seeing bus. All were stupid prices and you can do so much better sourcing your own public transport at great prices.... it got tiresome as they wouldn’t take no as an answer. I feel msc security/ dock security should monitor this and actively reduce this annoyance. Now the ship is an absolute beautiful design. Really took our breath away. The mid ship sky screen shows and displays were very good. The shows onboard were very very good and thoughly entertaining. And at 30 mins I feel it was too short but understand with time restrictions for the program it has to be that way. I had no issues with my premium drinks package and recommend this is purchased. The staff were all very friendly and pleasant and had no bad experiences in the dining room with food or waiting staff. The cabin ( we had a balcony) was a nice size and I would say it was a slightly smaller than the average Travelodge room but pretty much the same layout. Tv channels were slightly limited ( but who comes on holiday to watch tv ). The safe is quite tiny and we couldn’t put our iPads in it. But it was simple to use. The Bed was very comfortable with two pillows. Balcony size ok. Mini bar idea not so good. .... it is not covered on the drinks package. I think to enjoy the balcony it would be good to use from mini bar to save having to go to the bar for purchasing drinks to carry back. Most drinks in there can be from the bar anyway. ( just saves borrowing and restocking ourselves the next day early). The spa is amazing and well worth the visit. Spent most days in there for a couple of hours recovering from our days walking. However on the sea day it got very busy. Maybe it would be good if msc only allowed the package deal only people to access on sea days and offer no day pass. ( could earn more money for them and balance the numbers out for spa visitors). With the numerous relaxation areas jacuzzis and steam/ sauna rooms and ice room. Not forgetting the emotional showers there are plenty of places to relax and rest. Never gambled before and the casino was an awesome experience. Staff very friendly and when it was quiet we asked how to use tables and all was explained very well. There are serious gamblers there, and people like us who had fun with between 10-30 Euros per visit. We actually visited most nights and actually walked away with more Euro’s than we started with. The water slides were fun to use, and the pools were relaxing. And the external hot tubs on the deck were very nice also. Anyone in two minds about first time cruising, I think the ship will give you the experience that will help decide if it’s for you. And as for us......... we will stick with msc and look out for more locations this ship will visit and try out the other ships in the fleet. We have been converted to a life of cruising for sure. Read Less
Sail Date March 2019
MSC Bellissima Ratings
Category Editor Member
Cabin 5.0 N/A
Dining 4.5 3.4
Entertainment 5.0 3.2
Public Rooms 5.0 3.7
Fitness & Recreation 4.0 N/A
Family 5.0 3.6
Shore Excursions 4.0 N/A
Enrichment Activities 3.0 N/A
Service 4.5 3.5
Value for Money 4.0 N/A

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