My husband and I, got to the ship on the 1st March 202 to be told go away for 2hrs. Umm we thought not a good start!.
Before boarding no refreshmentsoffered which normally happens on MSC.
Room was clean on arrival, and was cleaned daily. No attention to detail but that was fine, felt sorry for the young man as he never stopped.
The ship was like a hop on hop off bus, so we had safety ...
I would like to give ZERO star, but I can't. MSC is a low, low, low quality cruise. If you like good food, avoid it. The meals offered are POOR and quality not so good. Staff if not well trained (specially customer service). The "juices" offered during breakfast time aren't juice: it is like a water with something with a horrible taste. This is my 7th cruise and the worst that I ever been. Even ...
we booked this as it was in the school holiday and their wedsite said they have a full planned cruise activities for kids as well as 4 kids clubs for all the differnt ages. kids club was closed for most of the trip and we were told sorry they are under staffed. so we were stuck with our kids and all the rest of the boats passengers too. so kids were running and screamming every where. then we were ...
Horrible experience so far. Over crowded everywhere queues for days to do just about anything, including accessing lifts. People are frustrated and impatient and thus pushes in lines and literally fight for space in the pools. Dirty. Cheap food. To top it off our ship is stuck in the Harbour. What a terribly disappointing experience. Stuck for another 3 days hoping to 'cruise to nowhere' instead ...
By far our worst holiday experience, a complete waste of money and time. We would have had a better time on land where we catered for ourselves, our first time cruising with #MSC and if this is their standard I would recommend anyone to rather not choose the #MSC Splendida.
Not enough space for people in pools, mistakes made by staff caused us to repeatedly go stand in line at reception for ...
If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...
My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...
We chose this world cruise excited to visit some of our bucket list destinations. While visiting Egypt became impossible due to conflict in the region we were still thrilled we would be going to Rhodes. But not to be. More than half the cruise has been made up of sea days with substandard destinations. Food has bern appalling with regular absence of fresh fruit, salad and now no coffee available ...
We are currently on this terrible cruise
Over 500 people on board have signed a petition protesting the way MSC are treating us.
1. So many sea days
Change of itinerary increasing itinerary to an extra 20 sea days, less port times, and no compensation for these changes or refunds of tax and port fees.
As compared to other cruise companies such as Cunard, princess, costa etc who have ...
MSC said the ship was refurbished in 2023 and they must be talking about the exterior of the ship. The public stairs lot dated with the teal and chocolate motif. The cabins are either navy or bordello red. The furniture in the cabin is worn, sun bleached and dated, think 90’s. Dining options are limited. There is the main dining room offering a selection of reoccurring average to say the best ...