MSC Africa Cruise Reviews

Pros are supposed to go before cons, so I will put the positives first, but please don’t miss the negatives later in this review, because although there were a few redeeming qualities, make no mistake, I would never sail with MSC again. First positive, all the staff below the managerial level deserve to be commended for being true, if not powerless, delights. We had many wonderful interactions ...

Our family have traveled at MSC ships before from Durban South Africa but this last cruise was very disappointing. Boarding took 4 hrs of various queues at the new durban cruise terminal. Ship feels extremely crowded even jf to be expected this time around was extremely crowded, service is extra slow at all areas with what looks like an understaffed ship with very overworked staff. Staff is ...

After two years without vactions due to Covid. I Booked through an online agent MSC Grandiosa last february 2023. Big mistake, but wasn’t yet aware of that. I made sure to inform that my son is autistic, no one took care of that, long lines, not quiet tables. Nothing. The service, waiters, room service were great. The people in the reception (5th deck) were just incompetent. 3 times I ...

Ship was nice. Good layout. Food was good. Bar service was good except for 15th back outside deck. Entertainment was so so. Wifi was TERRIBLE. TV reception was awful. We had a few issues that went unresolved. First we were woken up by maint. workers banging on a pipe before 8a several mornings. I called to complain and guest services said it wasn’t happening. I said come to my room and hear for ...

Overall the ship is in good shape, large but easy to get around once you get the hang of it Having said that, the configuration with many dead-ends and too many reflective surfaces was bewildering. I found the ship lacking in ongoing maintenance, and understaffed. Most of the crew I came across were pleasant and eager to help. However, you can tell apart those that weren’t happy or interested in ...

Why did we choose MSC Orchestra. We had booked on the new MSC Europa ex Dubai to Europe, its maiden voyage but changed as the Orchestra itinerary from South Africa to Italy was what attracted us at it included a 10 day visit & safari within South Africa including visits to Johannesburg, Cape Town & Durban. The overall value offer was very good. It’s the little things that make the ...

We are currently on this excuse of a boat that you call a cruise ship "Cabin *81**" Previously we have travelled with Holland America, Celebrity, Carnival, Royal Caribbean and P & O Examples Dinner Ordered dinner and the vegetables were raw when we queried the head waiter he blamed the server The menu, well I hope your not paying the head chef a decent wage because he is not dishing ...

We are long-time cruisers and decided to take a cruise from Montevideo, Uruguay, South America to Athens. A 24 day one, longer than our usual but the price was very, very low and visited 4 countries we had never been to. The itinerary was great, and stops were largely fascinating and enjoyable. Not so our cruise ship the MSC Musica. We boarded in Montevideo and had to stand in line (yes ...

We chose the cruise because it was supposed to pick us up in Walvis Bay, Namibia and it was a repositioning cruise to Europe. The duration, dates, and destination of the cruise were a perfect fit... we thought. Even though we had written permission from MSC to board the ship in Walvis Bay, Namibia, the ship never showed up. They never contacted us. No letter, no email, no text, no call. We ...

We chose this cruise as part of a package tour of Egypt and jumped at the chance to (hopefully) enjoy the cruise atmosphere as well as visit Jordan and Saudi Arabia. Unlike other cruises we have undertaken, the food was average at best, with the buffet very underwhelming. Where we really struck poor service and very poor responses was where there were agreed refunds for things like cancellation of ...