We chose this world cruise excited to visit some of our bucket list destinations. While visiting Egypt became impossible due to conflict in the region we were still thrilled we would be going to Rhodes. But not to be. More than half the cruise has been made up of sea days with substandard destinations. Food has bern appalling with regular absence of fresh fruit, salad and now no coffee available ...
We are currently on this terrible cruise
Over 500 people on board have signed a petition protesting the way MSC are treating us.
1. So many sea days
Change of itinerary increasing itinerary to an extra 20 sea days, less port times, and no compensation for these changes or refunds of tax and port fees.
As compared to other cruise companies such as Cunard, princess, costa etc who have ...
MSC said the ship was refurbished in 2023 and they must be talking about the exterior of the ship. The public stairs lot dated with the teal and chocolate motif. The cabins are either navy or bordello red. The furniture in the cabin is worn, sun bleached and dated, think 90’s. Dining options are limited. There is the main dining room offering a selection of reoccurring average to say the best ...
Our family have traveled at MSC ships before from Durban South Africa but this last cruise was very disappointing. Boarding took 4 hrs of various queues at the new durban cruise terminal. Ship feels extremely crowded even jf to be expected this time around was extremely crowded, service is extra slow at all areas with what looks like an understaffed ship with very overworked staff. Staff is ...
I travelled with my dad on Sinfonia Nov 2011 after the passing of my brother. The ship was stranded in Capetown Harbor for most of the trip due to extremely bad weather, however, the experience on the ship was very enjoyable and the staff were amazing.
This trip on 8 Dec on MSC Splendida, to Mozambique was a total disaster, from embarkation to end. It was horribly managed. During embarkation, ...
It was one big disappointment. From the embarking right through to dis-embarkment. It took 4 hours to embark and again 4 to disembark. Both our suitcases were damaged, and they just pulled up their shoulders. After throwing my toys completely, they sent someone with cellotape to fix my suitcase... cellotape!!!!????
The ship was totally over crowded - we did not even get close to a pool, let ...
We experienced our 1st family cruise to the portuguese island, mozambique. The children absolutely loved the experience. The food,drinks,entertainment and shopping was wonderful. Food was prepared well and delicious, staff were all very attentive and well informed. The pool areas were clean and well maintained. We purchased the Aurea experience and that was a good decision as we could dine in the ...
We booked a cabin for myself, my wife and our two teens - it was our first boat cruise. We were spoiled and handled extremely professsionally by all members of staff from the cleaning staff to the waiters and butlers. The embarcation process went smooth and our bags were delivered to our rooms quickly. The crew assisted with all our questions and helped out to make us feel at home. Food was always ...
A) Embarkation: MSC allows passengers to choose a timeframe for embarkation. It was very fast and efficient. We had 11:00 to 12:00, and by 11:40 AM we were already inside our cabin.
B) Cabin: extremely comfortable. Large, modern, spacious. Sofa is quite big for a ship cabin. Wardrobe and storage are limited, which is a little tough for a long trip like ours. Bathroom is modern and efficient. ...
We were on cruise from 16.11-27.11.2023. We had wonderful time and so much fun. The crew on Divina is amazing, they were very helpful and friendly, always smiling and greeting us. Food was also great, so much to choose in bufet Calumet all day and crew there is outstanding, always working and doing their best!! Dinner and crew in Black Crab was also great. Our cabin attendant Annalie was amazing, ...