Guest service was not great, I called three times the day we arrived on the boat to let them know that there were four people in our room and the room was only set up for three. They didn't come until 9:30 that night. Since then it's been a downhill struggle. By the second day our room was out of toilet paper. In the morning I called and asked for more toilet paper to be brought, we came back to ...
The wife and I took our 10th anniversary cruise (and first cruise ever) on the MSC Divina. We were originally going to try Virgin, as the kiddos were staying home with the grands for this one, but by the time we booked Scarlet Lady was full. MSC caught our attention from YouTube and online research. The price point was hard to beat and we weren't looking for a megaship for our first time out so ...
My husband and I have been on a number of MSC's ships and in the Yacht Club. Of the cruises we have been on the Seashore would be last place..
I broke it down to what was excellent, good and Unacceptable.
Excellent
* Ocean Cay: This private island is a major perk for MSC Cruises guests. It offers beautiful beaches, crystal-clear waters, and plenty of activities to enjoy.
* ...
Had a great experience, with friendly staff and good entertainment. Good for families. Embarkation was a breeze, though self disembarkation was slow. Buffets were not too crowded, did not see any long lines. The food was good with variety to choose from though some of them felt bland. The deserts were great , as was the coffee and the breakfasts.
The rooms were clean and bigger than expected. ...
March 31 – Port Canaveral –
A pretty day as we got to Terminal 10. The process was to pull up to the terminal, unload luggage then go park in the garage. There were 2 lanes approaching the terminal and everyone was lined up in a single line in the right lane. A few shuttles passed in the left lane then people decided that passengers should use both lanes. We had been waiting in the right ...
10-day cruise kicks off with weekend option that we took advantage of. Incredible 3-day trip that began in Port Canaveral. Our interior room was quite spacious with considerable closet and storage “Seashore” on and off was easy, exceptionally clean ship with fantastic customer service and entertainment. We saw three evening shows, each offering delightful performances: great talent, choreography ...
MSC Check the box cruiseline!
Overall it’s the appearance of service:
MSC goes thru the motions of offering services. They are forcing more and more things to the APP which does not work most of the time, hard to find things, will not let you complete a task and requires you to scan codes for every bar and restaurant for menus. Want to go to a show or book a restaurant – use the APP. ...
7 day cruise on MSC Seashore March 17-24, 2024
For background we are a couple around 70 years old. Have cruised about 15 times on several lines so not novices, but not super cruisers.
Overall we had a good time, but many aspects of this cruise were confusing. We do not plan to cruise with MSC again.
First of all, the good.
Embarkation was smooth and quick.
Cabin was good as most. ...
This cruise ship and the staff are the best. They are professional in every way. My wife and I booked this cruise for our anniversary. Smooth process from day one of booking. We dined every night at the Manhattan. Food was great I have no complaints. Our server Marvin was polite and made sure we were taken good care of. The complete staff in the Manhattan restaurant went above and beyond. The ship ...
Ok so I had a fun time on this cruise but I have some things I think they should fix. Number 1 the elevators.OMG when the go there there is a screen pad the the deck numbers and when you click it they tell you which elevator to go to it’s A B C or D and the waits for the elevators to come to your floor are so unnecessarily long I’d say your waiting time for an elevator would be 5-10 minutes ...