We chose Viking because we had heard so many positive things about this company.
We were very disappointed in this cruise.
The service in the Restaurant and the lack of efficiency in the way things were run was a disappointment.
The service in the Specialty Restaurants was better than The Restaurant, the food was better in the Specialty Restaurants.
Excursions that were free were ...
Thank you for providing us with a detailed account of your recent voyage, pfhcmh. Your feedback is highly valued as it helps us gain insights into how we can enhance our services to deliver...
We traveled with Seabourn 4 times in past. This was our first post Covid trip.
Beautiful interiors. Took their highest level veranda on the 8th floor . Small room. Impossible shelving cabinet that left little room in front of bed. Tiny shower, large bath that was quite deep and was difficult to use.
House staff worked very hard. Restaurant staff not trained. Requesting water was a big ...
We choose this cruise because of the destination, itinerary and the small size ship.
I will start the positive experience saying that the staff was amazing and so serviceminded. They really made this cruise.
Public areas: Very nice ambience and nicely decorated but a bit dated.
Suit - concierge: Also very nice except for the very dated bathroom. We had a leaking toilet which resulted in ...
We had credits left over from Covid cancelled cruises and decided to see the changing of the leaves on this trip (B/B) from Montreal to Miami. We had been on the Navigator about 11 years ago on a Miami round trip to the Amazon. We heard that it had been refurbished but we found that the ship still creaks and vibrates--so much so it kept us up some nights when the wind was strong and the seas high. ...
Recommended by travel agent having been cruising 22 years with Holandamerica Asamara Majestic Princess and Celebrity we thought by reputation this could be good .This Ship is tired ,in need of refit .All staff ,food, and shows first class . Time of year for this cruise area should cease September 30th much to cold, ports missed, ports of call retailers closed for end of season Now you know ...
There were three stops on this cruise that were not worth one hour much less a day!Trois Rivieres,Quebec, Corner Brook,Newfoundland to name two.
The food in the main dining room was mediocre at best and the service there was poor.
I have cruised Oceania many times and felt this is no longer a first class experience.
On sail aways, like from New York, all they had was a band and no wine or ...
Advertised as Fall Splendour with varied itinerary along the St Lawrence and Eastern seaboard of the USA from Montreal to New York.
Embarkation and disembarkation process efficient except that the taxi pick up point in New York had been closed by the police as 650 people tried to get off the ship .
Veranda cabin deck 6 adequate but dated . shower very small ,no bath and intermittent hot ...
We chose this cruise for its itinerary and to cruise again with Oceania. I've been on 24 cruises (ocean and river). Oceania to the Med was one of the best, and this one (Montreal to New York) was the only bad one. The buffet area was seriously understaffed. We were ignored at tea one day and then insulted by the maitre d when we asked (very politely and quietly) to be served. But the ...
We were attracted by the itinerary as it visited some places to which we had not been before and we were swayed by the marketing that promised so much but as we discovered actually delivered well below our reasonable expectations.
The food arrived invariably tepid or cold and was sent back. The tables were being cleared before all the table had finished eating.
The drink prices can only be ...
It was a very small cabin and we could not even put suitcases away or under the bed. We had no hot water in the cabin for 4 days.despite assurances from Cutomer Service staff s that it was being fixed.
It was sold as a concierge cabin but we did not have a concierge waiter or any service. We could not make a Wifi connection because a poor signal in the cabin despite being offered "free ...