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13 Crystal Symphony Cruise Reviews for Luxury Cruises to Canada & New England from Montreal

I was interested in a cruise that either left from New York or came back to that port which meant I would be home in and hour or so. I flew to Montreal and spent the first night and second day onboard, unpacked and being pampered. ... Read More
I was interested in a cruise that either left from New York or came back to that port which meant I would be home in and hour or so. I flew to Montreal and spent the first night and second day onboard, unpacked and being pampered. Crystal met me at the airport and escorted me to a waiting bus. That was a lovely touch since it was raining and the hostess carried the umbrella. The line has buses waiting for all arriving customers throughout the day leaving every half hour for the ship. Your luggage is taken at the airport and to your room within hours while you can start eating and drinking on your ship. My room was quite nice with a more than comfortable bathroom. SInce I had twin sinks, I used one in the AM and one in the PM. There is a tub shower that I really enjoyed, bathing most of the time with the luxurious ETRO products supplied by Crystal. There was more than enough space for all my things and plenty of hangers. I toured the ship and found lots of nooks to hang out in, some of which served coffee and nibbles. There is a lovely library, well stocked and just 3 shops which are open when at sea. There are 4 specialty restaurants including Silk, a wonderful Chinese restaurant that served the best hot and sour soup I've ever tasted and I eat a LOT of Chinese food! You are able to eat in the specialty restaurants 3 times during the cruise and I found Prego, the Italian, to be my favorite. There is also Umi Uma Nobu's Japanese restaurant and a lovely main dining room which serves 2 different menus at each meal. Breakfast is also served in the Market as a buffet. Fun can be had in Churrascaria, a Brazilian style restaurant where you get your salad at the bar and then after sitting down, waiters come around with skewers of meat, chicken, shrimp, pork and the tenderest lamb chops you can find anywhere. Most of the trip was fine with 2 nights of rockin' and rollin' on rough seas but that's to be expected in the north Atlantic. I saved my real raves for the entertainment which was the BEST of any I've ever had on a cruise. From the singers and dancers to the special guest stars, it was First Rate and memorable. Too many to name but needless to say, every night was a joy! Another standout for me was the lectures by General Nick Halley. He was fascinating and informative. Kudos to Crystal on that aspect of the trip. About the leaves, not the greatest but not the fault of the cruise line either. Read Less
Sail Date October 2018
Booked this cruise to see the fall leaves...weather was crappy...Not Crystal's fault. The ship and crew were great. The food and service were excellent. Smaller ship and passenger list meant not as much waiting for shore ... Read More
Booked this cruise to see the fall leaves...weather was crappy...Not Crystal's fault. The ship and crew were great. The food and service were excellent. Smaller ship and passenger list meant not as much waiting for shore excursions..etc. The entertainment was very nice since it was a smaller ship. We enjoyed the bistro and the hamburgers. They were the best. The speciality restarunts are a plus with no extra charge. The shore excursion were arragned well. There was always a Crystal person on the tours. Service was always spot on. Every time you sat down, there was someone available to get you a drink. When the ship docs, the attrium becomes very cold..this was an October cruise and have the ship open all day made the attrium very uncomfortable. The embarkation and disembarktation process was very smooth. When we disembarked, it seemed as if we were the only ones on the ship. Imigration was smootn. Read Less
Sail Date October 2018
After reading some of the negative reviews on the Symphony we were wondering what to expect on our return onboard after 18 months and after the refurbishment. I would like to say we were not disappointed as everything and everyone ... Read More
After reading some of the negative reviews on the Symphony we were wondering what to expect on our return onboard after 18 months and after the refurbishment. I would like to say we were not disappointed as everything and everyone onboard were of an excellent standard. The check in was seamless and took us 30 mins from arrival at the terminal to receiving our glass of champagne after completion of all the formalities. The ship itself is looking refreshed,modern and very stylish from the refurbishment but not too glitzy like a lot of the newer ships. The food and service in all the restaurants (and we tried them all ) was outstanding with a feeling of being spoilt by the very professional and attentive waiting staff. The bars were well attended and the bar staff got to know your drink preferences fairly quickly and also were very quick to note your arrival and make sure you had a drink in front of you with very little wait. The drinks were a generous pour and well presented and mixed well. The shows were ok being pretty standard cruise ship productions and the singers were fairly mediocre but we are probably jaded as we cruise 4or 5 times a year. The in room movie selection was very good and the large flat screens at the foot of the bed are a fantastic improvement. Our only gripe with Crystal cruises in this day and age is the amount of smoking areas dedicated to them especially around the pool as a handful of smokers had the whole side of the deck making the non smoking side very crowded as all it took was a couple of smokers to taint the air for all those around them and a number of people were complaining about that also smoking on the promenade when I was excercising. We will definitely cruise with Crystal again even though there has been a few cost cutting measures since our last cruise it is still a luxury experience that a lot of the premium lines have lost. Read Less
Sail Date September 2018
My first cruise 7 years ago was on Marco Polo a small cruise ship in the Cruise and Maritme fleet. With nothing to compare it to but other holidays in European resorts I thought it compared very favourably. Since then I have cruised ... Read More
My first cruise 7 years ago was on Marco Polo a small cruise ship in the Cruise and Maritme fleet. With nothing to compare it to but other holidays in European resorts I thought it compared very favourably. Since then I have cruised with P&O three times , NCL , and Royal Caribbean, and again with Cruise and Maritime. However the cruise I am on at the moment with Crystal on the liner Symphony beats them all hands down . The reason I have titled my review as ‘Don’t cruise on this ship’, is because it has well and truly spoiled me , and I don’t think I would be able to cruise on another liner without feeling that that they had fallen short compared to Crystal. Unfortunately I might be a while saving up for my next Crystal cruise as it works out at about double the price of the ones I have named above, but goodness is it worth it! From the moment I boarded I was treated like a treasured guest. I think the main reason is that the ship never appeared crowded , the staff had time to be attentive to the guests. In order to make my point a little more clearly I will try to give examples. On previous cruise liners - long queues for the bar during the day on the all inclusive deals,wine waiters in the restaurant only coming to the table once during the meal as they all appeared rushed off their feet. Crystal- no queues anywhere, waiter service round the pool, public areas and in the dining rooms ,constantly replenishing glasses, stopping to chat with guests. On previous cruise liners - sea days when the weather is good , don’t bother trying to get a sun bed or seat of any kind after 10 am as they are either reserved with book, towels or bodies! On sea days when the weather is bad , everywhere noisy and crowded with public areas looking like my mum’s nursing home , or Butlins , depending on which cruise line you are on. Crystal - nowhere is crowded , on the sunniest days barely half the sun beds are occupied with anything, and inside is the same , no loud piped music , no queues for anything. I don’t mean it to sound like a graveyard , it is just quiet and understated and not intrusive. On previous cruises- tips , and drinks are extra. Even on the all inclusive cruises speciality coffee and certain drinks , ice cream ,plus the mini bar in the room and certain room service menus are all extra . Crystal - All included , no staff being extra nice at the end of the holiday in the hope you will leave them an extra tip , on Crystal the staff are attentive , happy and welcoming the whole time.All speciality coffees included, with waiters on hand in public areas to dispense drinks of all sorts, and don’t get me started on the ice cream , with about 20 different flavours ( no cheap imitations) they were brilliant , and of course all included. On previous cruises- Being tendered into port whilst other ships have the cruise terminal position, queuing up for an hour before breakfast to get tender tickets so that we can get off the boat at a reasonable time . Paying extra for shuttle buses out of the port , and again having to queue up for ages in order to get a ticket that insures we get a shuttle at a reasonable time. Crystal - certainly on this cruise whenever there was a dock/cruise terminal , we got it. On the couple of occasions we were tendered in , there were no queues , no waiting , and shuttles when needed were waiting with plenty of room , and ran frequently. Food- on previous cruises tables for two have been few and far between especially on P&O. The food has been OK , but things like steak have often been tough and sometimes inedible. Self service has been good , but often the food would only be warm. On one liner our dinner companions (no table for two available) had paid a substantial amount for the drinks package and eventually having managed to get the attention of the wine waiter they were poured a glass of wine each , they didn’t see the wine waiter for the rest of the meal. On Crystal the food has been excellent , no expense spared and steaks have been so tender and cooked to perfection , as has all their food. We did try the speciality restaurants which were very good , but the main restaurant was so good that we didn’t feel the need to try anything else , also your wine glass is replenished before it ever becomes empty. The cabin we had on Crystal was a comparable size to that of other liners , but the fittings were superior . Our cabin attendant was efficient and friendly and tailored our cabin cleaning/turn down service around our movements which wasn’t the case on some of the other cruises we have been on. Of course it is very much horses for courses and if you like loud music, sing alongs , karaoke , bingo and announcements from your cruise director throughout the day , or water shoots and bumper cars , then this cruise line might be a bit quiet for you. The larger proportion of passengers are American , the rest are English , Asian and European. I think there is quite a bit to do on board with lectures , a cinema , and Dvd’s That are played through your TV . We only had 3 sea days so we were able to find plenty of quiet spots to sit and read ,so to be fair we didn’t really try out their activities, although we did play table tennis - this had its own part of the deck with a large heavy net covering the area where you played , thus preventing the ball escaping under sun loungers etc. Afternoon tea served in one of the lounges was a sight to behold and was of the same standard as the Ritz or Fortnum and Mason! We didn’t tend to watch the entertainment in the evening , as we are not really into shows , but we did catch one of the comedians one evening (John Joseph) who was hilarious. I feel that throughout the whole cruise nothing was too much trouble , the passenger and their comfort was the important aspect, not how much money could be generated from them. I think it is well worth the extra money and have started saving my pennies already! Read Less
Sail Date September 2018
Wanted to do the northeast. Sixth cruise with Crystal. Last was New Years in Australia 2017. Food as always was excellent. Several crew members remembered us by name. Always a nice touch. Entertainment has always been a strong point with ... Read More
Wanted to do the northeast. Sixth cruise with Crystal. Last was New Years in Australia 2017. Food as always was excellent. Several crew members remembered us by name. Always a nice touch. Entertainment has always been a strong point with Crystal and remains so. Had heard with ownership change there might be a decrease in service and or food. I found no evidence of this. We prefer the 8th deck with an unobstructed view since we rarely used the veranda in the past and would rather use the savings for the reserve wine list. We often drink half a bottle one night and finish it the next night. The sommelier is glad to store it for you Makeover of the dining room is pleasing. Still prefer Prego and Umi Uma to newer Silk and Brazilian steak venue. Just our taste since all are quite good. The cabin is relatively small but ample. New TVs are an upgrade. WiFi was good. Be sure and get the Crystal app on your iPhone. Shore excursions were as expected and advertised. Graveyard in Halifax was Titanic victims was moving. The museum not so much. The Breakers in Newport was a great reflection of a bygone period. So,pleased to say that Crystal still the best. Booked a future cruise while on board. Read Less
Sail Date September 2018
My wife and I are in our mid sixties and have traveled extensively and cruised on many different ships and cruise lines. We have recently cruised several times with Oceania which has a similar level of service and food. We found our ... Read More
My wife and I are in our mid sixties and have traveled extensively and cruised on many different ships and cruise lines. We have recently cruised several times with Oceania which has a similar level of service and food. We found our deluxe veranda cabin smaller than most ships we have been on. However it is well laid out and to our surprise we found enough storage for our belongings. The WiFi was good almost through out the ship and there was Crystal tech support available. The entertainment was excellent with lots of live music. I enjoy cigars and appreciated the cigar lounge. The Crystal experience overall was absolutely wonderful from beginning to end. Kudos to management as they have got it just right. We were blown away by the staff and service. On this ship there is no such thing as no. Every member of the crew was amazing and eager to please. The food is fantastic and the ship is spotless, elegant and immaculate. The atmosphere is one of relaxation and understated sophistication. We also appreciated the fact that public announcements were kept to a minimum We can't wait to do another Crystal cruise. Read Less
Sail Date September 2018
Review of Joie De Canada, September 20-27, 2015, 7 day trip on Crystal Symphony Quick overview of what others might mention elsewhere: Embarkation: Took our luggage, checked our passports, ran us through the security scanners, we ... Read More
Review of Joie De Canada, September 20-27, 2015, 7 day trip on Crystal Symphony Quick overview of what others might mention elsewhere: Embarkation: Took our luggage, checked our passports, ran us through the security scanners, we took the sailaway picture, and then proceeded to the gangway. Promptly ran into people coming off the ship in an area only about 3 feet wide. We had luggage, they didn’t: made for difficult maneuvering. Traffic control could have been better. Went to midship lounge to obtain keycard. Room was ready as advertised promptly at 3 pm. Ports of Call: Awesome weather all 7 days of the cruise. Saguenay River: Lovely view of the Madonna statue. Others said they saw beluga whales (we didn’t see them. It would have been nice if that was announced over the PA). Sept-Iles: A waste of time. The running joke on board was that the best place to visit was the Walmart. Magdalen Islands: Picturesque. Took the Tastes tour: nice enough, although the scallops visit was not working the day we went. Smoked herring part of the tour was interesting. Don’t let anyone tell you that they give you enough for lunch at the different stops (beer, cheese, smoked herring, etc). They don’t. Eat lunch before you go. St Pierre/Miquelon: Picturesque. Check out the walk to the top of the hill (number 8 on the guide to the Fort) to get a great view of the entire area. The walk out to the light house on the promenade is quite interesting but very narrow – have a care. Once at the light house itself, check out the embedded cannon right next to the front step. Quebec: the highlight of the cruise. St Anne’s cathedral and the Montmorency Falls are absolute musts. The funicular is not worth it – take the steps if you are able. Disembarkation: we were travelling by car (8 hours from New Jersey!) so did not have to wait for a group. We got off with our hand luggage, found our color coded luggage easily, were barraged with queries as to whether we needed a porter/help, then made our way back to our car that was parked at the pier. No fuss, no crowds. We were surprised that we did not have to pay parking fees. Don’t know if that is the case world wide, but it was a nice touch here. What was in our room: Deluxe picture window. Have heard many statements that the staterooms are tiny. We did not feel any big difference between this room and others of the same type we have had on HAL/RCCL/Princess/etc. in terms of size. Beautiful room, high tech, ENORMOUS (for a cruise ship) bathroom with 2 sinks and a tub. All very comfortable with a lot of amenities: Lumbar pillows on couch More drawers/shelves than we knew what to do with Adjustable height table Extra lights around the mirror Bottle opener Night light Hooks on wall/closet door Personal reading lights High tech door bell LOTS of hangers (leave yours at home) Charging station for electronics (tablet/mobile phone) Shoe horn Umbrella Clothes brush Hairdryers (2) Qtips Makeup Wipes Kimonos and Robes Slippers Pillow menu Extra blankets Shoe polish Lighted closet Plastic wallets for room key/ship map Beach bag Shampoo/conditioner/soap/body wash/lotion Shower cap Emergency sewing kit Ice bucket, tongs, glasses Refrigerator filled with soft drinks, water, beer Safe Flowers Wear and tear: Very little, which is impressive for her age. 12th floor outside deck covering was somewhat worn, a few spots of rust under the floor above us, the bathroom tiles were getting rubbed in places. Tenders could use a little fixing up. Otherwise, truly spotless and immaculate. What they could do better, in no particular order: Luggage tags are paper chip/chintzy Gangplank angles were sometimes alarming (we are in our 50s and love to hike, so normally have no mobility problems). This seemed to be due to tides. Stateroom temperature control was difficult Daytime activities for sea days were minimal Main Dining Room service was very inconsistent. We had different waiters and tables every night. Some wait staff were absolutely fantastic, others occasionally forgot to bring us requested items (one course went missing, petit fours did not show up another night, crumbs not removed, tea was late) Crystal port support personnel should be familiar with parking/toll procedures Would like to have access to final charges/account online (wifi or TV) rather than getting a printout from the front desk. Would like to have access to downloadable menus from the cruise (wifi) Would like to have access to downloadable activity list from the cruise (wifi) Would like to have carrot/celery sticks at Bistro Would like to see butter mints and breadpudding with vanilla sauce. They do provide candied ginger and hard mints after the meal in the MDR though. Tissues by the bed, not just in the bathroom Had trouble getting time in the bridge rooms as they were nearly always busy this trip. DH and I like to play card/board games (Settlers of Catan, Dominion, etc not Monopoly!) and had trouble finding a large enough table. No Crystal magnets in Apropos for my refrigerator (Ja, I am one of THOSE people) Elemis products were in the public restrooms, Aveda were in our bathrooms. Both were horrible on our skin. Very drying. DH and I were both happy I brought a bar of Dove soap from home. We would like to see Crystal do Bermuda We would have liked a crash course in French (or at least some of the things we might see/hear such as “Sortie” “Ouverte” “Ferme”) on this ship prior to visiting some of the ports. What we liked, in no particular order: The Library. Great selection of CDs, take away puzzles (Sudoku/crossword puzzles) 1 hour free wifi per person per day, accumulatable Our bathroom Minimal public address announcements (no shore excursion, no disembarkation, it was nice and quiet!) THE FOOD: O.M.G. Truly scrumptious, beautifully presented Service everywhere else but the MDR. Please say hello to Tirso for us if you see him. In general, most of the crew couldn’t do enough for you. We felt very pampered. Had a great stewardess too (Hi Jelena!!) The shows. World class. No lines, no crowds, no pushing and shoving, no nickel/diming for everything No kids running wild, no apparent drunks (even with all the accessible alcohol which is included in the price of the cruise), sophisticated ambience Blankets on decks 11 and 12 for chilly weather This trip/ship is best for relaxation. This is not a ship for frenetic activities. If you want that or a hopping night life, use RCCL or Carnival. This is a floating 5 star hotel with awesome food and service, not a destination resort. Average age is about 70, with 1/3 of the passenger population in 50/60 range, 2/3 of population was American, 1/3 Canadian, with some small international smatterings. Most are educated, well travelled, well dressed (more than half of men wore jackets/suits to dinner every night, most women were dressy), well mannered. Would we take this ship/line again?: In an eyeblink, but only for itineraries with minimal sea days. Read Less
Sail Date September 2015
My husband and I are fairly new to Crystal having sailed 6 times within the last 2 years. Had I written this review last year, it would have been far different than what I have to say now. I was, and still am a great supporter of the ... Read More
My husband and I are fairly new to Crystal having sailed 6 times within the last 2 years. Had I written this review last year, it would have been far different than what I have to say now. I was, and still am a great supporter of the Crystal experience, but on the last 2 cruises (back to back journey of 24 days), we noticed some real differences. Embarkation: Extremely smooth as always! We arrived late in the afternoon, were greeted by a Crystal representative at the airport and bused to the ship for check in. We like for Crystal to hold our hand, and they have never let us down while arriving in strange airports. Cabin: We don't spend much time in our room, so size wasn't an issue. As you may note, Crystal has no inside cabins.........you get a huge picture window for the lowest category of travel. The room is well appointed, and I love that the bathroom has a tub and shower. I also like the vessel sinks and granite countertops. Avenda products are used and I love that they are readily available, along with 2 sets of robes (a terry cloth one and a lighter cotton one) and the terry slippers are a treat! The down pillows and comforter are superb and I liked that our bed was on the firm side. The new system of setting the make-up button for the room stewardess is really great as we hardly ever saw our stewardess and always came to a cleaned room. Our stewardess Karolina couldn't do enough for us and always kept our room spotless! Service: Can't say enough about the staff members that make sure our trip is enjoyable....we never had to ask for a thing and after just a day, they knew our names and even what we wanted to drink.....from tea to wine to cocktails! Excellent bar tending staff who got used to our little quirks as to how we wanted our drinks served. Even though gratuities are included, we still felt that the wait staff deserved more for their attention to detail........and we noticed many other travelers felt the same and left extra tips for many of the staff. Entertainment: It doesn't get any better than Crystal! The Crystal Band and Singers and Dancers are fabulous and the production shows are awesome. Since the theater is small, you get a very intimate feel. Some of the guest entertainers are a little on the boring side, as their show doesn't have much variety....45 minutes of just singing without a change of routine gets a little boring. Our comedian on the New England trip (I think his name was Jimmy) was absolutely FUNNY without ever being insulting or foul. His ad-lib on one of our ports, Harve Saint Pierre was absolutely hilarious! Lectures: I think that this is one Crystals stronger points as, by in large, the lectures have been well delivered, by people who knew what they were talking about. Our destination lecturer, Ken Reese, gave great background information of the ports we were going to and what we could expect to see and our economist from South Africa presented really informative talks. As for the lectures on the Film and Theater Theme cruise ( the second cruise New York to the Caribbean) the lectures were very weak in content and not very interesting. I'm sure all of these people were very talented, but they really could use some pointers on how to present a coherent, interesting lecture. Dining: What is happening??? This is the highlight of OUR cruising experience as we are "journey" travelers and not "destination" travelers..........we love the ship; however, this time there were a lot of changes. First , for breakfast, the fruit offerings were diverse and exotic, but the Papaya was hard as a rock, as was the melon, the oranges were dry and tough, and the strawberries were quite tasteless. I asked management if they had switched vendors and was told that it was that the fruits are not in season.........well, I live in a little town in Eastern Carolina, and we don't have trouble getting good, fresh, ripe fruit. For breakfast, I got tired of BURNED FRIED EGGS in the Lido, so I asked management to please ask the Omelet chef, to SLOW COOK the eggs or omelet...finally got that right after 4 days!! In the Main Dining Room for dinner, we now have to pay for the caviar! Wouldn't mind it if there was a nominal charge, but $95 a serving was a little steep! In the past, we always got lots of fresh fish and shell fish from the various ports, but this time some of the offerings (Snapper on mashed potatoes) was tough, dry and "fishy". Our Maine lobster was covered with some awful sauce served on some "Mystery Mush". When I asked to order lobster the next night, I was told that they were all eaten and perhaps later in the cruise they would get in some tails (which they did!). On several occasions the shrimp was not cooked (they were served grey, which means that it's not cooked). We saw a real change in the quality of food overall from our 2 voyages this spring on the Serenity. I could go on, but I'm wondering if Crystal is cutting their food budget! Quite frankly, I was not the only person who complained about the food. Ports: I said that we were not destination people, but I found it so strange to see hundreds of travel agents in ever port from New York to Jacksonville (5 ports in all) that were invited to drink and dine. On several occasions we could not access Palm Court because of the special lunches that were set up. All in all, I wonder how much of our food dollar went to those promotions! Disembarkation: Another strong point for Crystal! We were asked to leave early and out flight didn't leave until late afternoon, but Crystal sent us to a Hotel for lunch instead of dumping us at the airport! Really nice! Summary: I'm still passionate about Crystal and we have booked 2 more cruises this next year, but I just hope that Crystal doesn't go the way of other cruise lines, trying to offer a not-so-good experience at a cheaper cost! I would rather pay a little more for a great experience. We also noticed that many cruises are now 7 days with lots of ports .........that means cheaper pricing without amenities like the Grand Buffet and sea time with lectures............Am I seeing the winds of change??????   Read Less
Sail Date October 2013
Why this Cruise? We greatly enjoyed our two prior cruises on Crystal Serenity. My wife was fascinated by the prospect of visiting the three Gulf of St. Lawrence stops, especially St. Pierre and Miquelon which is actually part of France. I ... Read More
Why this Cruise? We greatly enjoyed our two prior cruises on Crystal Serenity. My wife was fascinated by the prospect of visiting the three Gulf of St. Lawrence stops, especially St. Pierre and Miquelon which is actually part of France. I had enjoyed a solo trip to Montreal a year earlier, and thought the cruise presented a good opportunity to combine a short visit with this short cruise. Embarkation We had spent four nights in Montreal at a hotel very near the port, so it was a five minute cab trip. It would take 30-45 minutes from the airport depending on traffic, and cost $40.00 Canadian. We arrived at noon and were led into a portside waiting room which then held about 100 other early arrivals. Within about 10 minutes we started the embarkation process. The Canadian Security phase was a little slow with only two screening stations, but not bad. We actually checked in on board and Crystal had provided so many check in stations that there was no waiting there. As usual we were told that the cabins would not be ready until 3:00 P. M. We went to the library first, and it was manned, so we could check out some books. Food was being served in the main dining room, so we had a light lunch, and went to our cabin shortly after 2:00 to find it full prepared and with our luggage delivered. There we met Krystina, our stewardess, who was most pleasant. She has been with Crystal 10 years and has a four year old daughter at home in Hungary, who she gets to visit about every six months. All in all, it was a fast and easy embarkation, with Crystal, as usual, getting things right. Our Stateroom We had a standard verandah stateroom, somewhat aft, on Deck 8. They are not large, about 200 square feet, but pretty well laid out and attractive. The walls are textured white and the wood blond. There is a full length mirror, a small sofa and coffee table, and a desk with arm chair. The balcony was pretty large, with two armchairs and a table on a teak deck with a solid balcony railing. The lighting is very good, with two small "snake” lights protruding from the wall at each side of the bed, with a directed halogen light system for in-bed reading. The temperature control system seemed to work well. The only minor problem is that the closet is very close to the bed, necessitating some negotiation as to who is going to get to use the closet to obtain that day’s clothing. The bathroom was efficiently designed with two sinks, actually nice sink vessels; plenty of storage space, a tub/shower (although it was not really a full sized tub) and marble/porcelain walls, sinks and flooring. Crystal supplies three pillows per bed, of differing material, and this seemed to work out pretty well. As usual on board ship, there was ample drawer space for clothing. The Ship Layout It is not a huge ship approximately 51,000 gross tonnage, but since it carries fewer than 1000 passengers the space ratio is about 52  very spacious indeed, since most cruise lines have ratios from 29 to 35. As usual, the activities are forward and the food aft. Deck 4 has a few small window cabins as well as tender access. Deck 5 has the "lobby” with the concierge and shore excursion desks, the Crystal Cove, a small seating area with a piano, and access to the main dining room. Deck 6 has the main show lounge forward, the casino, which can be avoided entirely, the Luxe Lounge, a very small room off the casino and boutique, a limited boutique shopping area, The Bistro, the library, the Starlight club, which is a pretty large show/lounge area, the computer center, the small Avenue Saloon, the Bridge (game) Lounge and the two specialty restaurants, Prego and the Silk Road. Decks 7, 8, 9 and 10 are staterooms with a self- service complimentary laundry on each deck. Deck 11 has the Palm Court Lounge and forward observation area, the pool, a covered area with table and chairs and a snack bar and ice cream station, and the Lido Buffet aft. A small aft Deck 12 area has the golf nets, tennis and basketball areas outside. A walkway leads forward to the spa and exercise area forward. The decoration scheme is low key muted tones, with stainless steel and cream predominating. There is little public art, none in the corridors or elevator lobbies or stair wells. There are three elevator banks, and usually they were accessed easily, without delay. Everything was meticulously maintained. There were small open deck areas aft of each of the four passenger decks with lounge chairs. It was a little chilly, but these quiet spots got some use. The library was well stocked for a ship this size. Deck seven, beneath the lifeboats, has a teak deck which goes completely around the ship in the old style, and makes for nice walking. Crystal does not strive for razz-a-ma-tazz, but quiet elegance, and achieves that nicely. It is a very comfortable, easily navigated and uncrowded vessel. The Itinerary After the usual muster drill at 5:00 we set sail for Sept Îles down the river. We sailed past Quebec at night, and the next day was a "sea” day on the St. Lawrence river. On the way we deviated from a straight route, and went up the Saguenay River for a short view of this attractive area with its famous statue of Our Lady (Notre Dame) set high up on a hill overlooking the water. Sept-Îles This is an intriguing place. The name  Seven Islands  comes from the seven small islands at the mouth of a bay. The bay is on what really is the St. Lawrence estuary, almost 70 miles across from the Gaspe Peninsula. The main town is on the north side of the bay, a small city of about 25,000 inhabitants. It serves as a port for iron ore shipments from a huge mine about 350 miles north in the interior of Eastern Quebec. Across the bay is an aluminum plant. We took a ship’s complimentary bus to the local Walmart, and visited a few stores. We then found a path through the woods along the north side of the city overlooking the water. It was a sunny and reasonably warm day, and a delightful walk. We ended up at a small Indian museum where, for a very reasonable entry fee, we were treated to a most interesting talk about the trading history of the area, with demonstrations of the types of items traded between the original French settlers and the local tribes. We then took the bus back to the ship. The northern section of the town is what Canadians call a "reserve” and we call a reservation. It was controlled by Inuit tribe members, with their own small local government, including a police force! We felt that we had done a lot better than we would have on a ship’s tour. There was another Indian museum, but it was not open to the public that day because of a public hearing on some issue which were important to the tribe. Magdalen Islands These are three islands connected by causeways. They are about 285 miles southeast of Sept Îles, and look from the air like a fish hook, running northeast to southwest, about 40 miles from the top to the base of the hook. They are in the Gulf of St. Lawrence, about 65 miles northwest of Cape Breton Island and 100 miles west of Newfoundland. We took a ship’s tour, and our guide, Robert was excellent. He noted that the "season” was over on the islands. Apparently they are a very popular summer vacation spot, particularly if one wants to eat great "Maine” lobsters. The population increases from 12,000 in the winter to 36,000 in the summer. Our trip took us to the shore where we walked along a lovely beach with red sandstone small cliffs. The island have low lying hills, very few trees, and the homes are small, brightly colored and very pretty. We then went to a glass factory to observe a glass blower make a delightful art piece. Apparently this was one of several class blowing sites. After this we visited a herring smokehouse followed by a visit to a cheese makers shop. All these sites were open only because of the ship’s visit, and they were no doubt pleased to make some sales to our fellow passengers. (Well, glass and cheese sales; - no smoked herring.) Robert was also part owner of a restaurant, and one or two couples went there to eat after we returned to the ship. Again, the weather was sunny and fairly warm, and we greatly enjoyed this stop. St. Pierre & Miquelon These island are part of France, and are a French Overseas Territory, with representatives in the French Parliament. The cars have the same license plates, complete with the European Union circle of stars on a blue field, that you would see on the streets of Paris. We understand that the French spoken here is much closer to the language spoken in France than French-Canadian French. The stores and café’s are typically French. Actually, only St. Pierre is visited much. It has about 6000 inhabitants, but Miquelon far less than a thousand. Our visit was highlighted by a zodiac tour into the surrounding waters. It was windy, but not really cold. We had good views of seals on small nearby islands, and an excellent view of a bald eagle on his own small island, as well as sightings of cormorants. Our guide was a young lady who handled the Zodiac with consummate ease, and spoke fairly good English. Quebec After another sea day, we visited Quebec. We had been there before and decided to do our own tour. The way off the ship involves a bit of a hike, and you are led to a port building. A guide there told us about a place to get a good view of the city. We first walked up, through the Vieux Port (Old Port) area to the plaza near the Chateau Frontenac. From there we went to a government building behind the very ornate, late 19th century Parliament. The government building has a viewing floor about 42 stories up. There you can walk around the whole floor and get a spectacular view of all sides of the city. There are many signs and interactive screens near the windows, and a set of 6 "egg” chairs with surround sound providing "talks” by representatives of inhabitants of the city area from the original natives to a 20th century poet. The weather was beautiful, and the colors of the trees changing to their fall glory made this a wonderful experience. We returned to the Old City and wandered through the shops, leaving me with enough time to enjoy some ice cream. Edith found a Jade Museum which had a wonderful and extraordinarily complete collection of jade. It is down the stairs next to the Geomania Gem store in Place Royale on Rue Notre Dame, directly opposite the church. Again, we had a delightful day on our own. Debarkation The next day we were back in Montreal. Crystal provided an excellent bus transportation ride to the airport, including load and unloading our suitcases. Shipboard Dining Everyone wants to know about shipboard food. We believe that Crystal provides the overall best dining experience of any cruise line, although Oceania’s new ships, Marina and Riviera with their four no-charge specialty restaurants, are mighty close. We ate twice the Silk Road, also without additional charge; and enjoyed both occasions very much. The first was booked online prior to departure, and was on the first night. The second was a few days later, and although we were on a wait list at first, we were called during the day, and given an excellent time. Breakfast as usual, was excellent, with many choices. The pancake, waffle, French toast set up had warm plates, soft butter and real maple syrup. Now that is how it should be! The lunches in the buffet were also marked with a wide selection. We even had fresh oysters one day. Dinners were also fine, although Edith thought that some of the vegetarian portions were small, and left her still hungry. The appetizers, soups and desserts were all excellent. The dining set-up was a little confusing at first. We did not want to choose a set, early or late dinner time, since we understood that this meant we would be at the same table with the same people. So we would go to the dining room when it opened, or shortly thereafter, and request a table with other people from the maître d’. He would consult his list, wave a waiter over, and instruct him what table to take us to. It turned out that we often ate with the same people because that table was not regularly filled. In any event, it worked out pretty well. Of special mention is the Bistro Café on Deck 6. It has a small buffet set-up, with the food items changed frequently during the day. Coffee, latte, cappuccino etc. is available all the time. It is open from 9:00 A.M. until 11:00 P.M. There is no charge for anything, and it became one of our favorite places. Activities Edith attended some art classes, and enjoyed them. I participated in many, but not all, of the golf lessons. These were taught by a golf pro, with hands on evaluations. The classes were attended by around 20 people, and were very instructive. At the end, we were taped making swings, and then our tapes were evaluated in a final viewing session. Since this was all without charge, we were very pleased. We were less pleased with the Enrichment series, which did not live up to similar series on prior Crystal cruises. We think it was due to the fact that the lecturers were a tad past their sell by date, to put it kindly, and less than informative or enlightening. There were many other activities in which we did not participate, or which conflicted with things we wanted to do, but this is typical of any cruise. You simply cannot do all the things offered. Edith wanted to attend one event at one of the jewelry boutiques, but nobody showed up, leaving several prospective viewers annoyed. Since the stores are not staffed by Crystal personnel, we can’t blame the ship for this lapse. Entertainment This was a cruise that featured presentations sponsored by a group called "Jazzdagen”. This group presented various jazz programs at different times of day, in different locations, with a varying group of performers. They were not part of the formal Crystal entertainment program, but when I managed to get to see and hear some of the performances, they were pretty good. The production group, with two lead vocalists and eight dancers was excellent. Crystal always seems to get very good performers for their production companies, and they far outshone the usual group of singers and dancers on other cruise line. This group did present a different special show called Imagine, using a technology called "iLumine”. In this the dancers wore lights on their arm and legs and essentially danced in the dark, so one only saw the lights, and not their bodies. A short sequence of this might well have been enjoyable, but it went on far too long and was unduly repetitious. An entertainer described as a "raconteur”  Marthy Henne, did two other shows, and was very enjoyable, both as to his talk portion, and the selection of songs he played and sang. There also was a magician, and I am a sucker for magicians, so I enkoyed it greatly. Finally, there was a vocalist, Karen Grainger, whose forte was imitating famous singers. She was pretty good, but a little loud. This was perhaps the first cruise we have taken which did not have a classical trio or quartet; and we missed that. I believe this was due to the fact that the jazz groups were playing at many different times and different venues. There was one occasion when I went to the Avenue Saloon to hear one of the jazz singers, but the other patrons in the saloon kept up such loud conversations that there was no way we could enjoy the music. The Crew As always, the crew was great. The waiters were uniformly good, especially an assistant headwaiter, Willy Capule, who was everywhere, taking care of everyone with a cheerful smile all the time. The front desk was cheerful and helpful; not always true of some ships we have sailed on. Overall Experience We have always enjoyed Crystal Cruises. Their attention to detail, quality of service, entertainment food and general helpfulness are the gold standard of large ship cruising. This was an all-inclusive cruise, with all food and drinks included; as well as gratuities. The only things we paid for separately were laundry (especially after four days in Montreal to start), internet usage, and two excursions. The pre-paid shipboard credits from our travel agency reduced our final bill to less than $100.00. We enjoy the fact that the only P.A. announcements are a mid-day report from the Captain. As noted, embarkation and debarkation are as painless as possible. The very high space ratio is much appreciated, as are the many venues around the ship. Crystal is a super-professional company, with as close to an ideal operation as one can get, given a certain omnipresent level of human fallibility. We were extremely fortunate with the weather, which was sunny and almost warm every day. I wore my Aran Island wool sweater only once. We were told that the same cruise the in 2012 was marked by clouds and fog for the entire trip. We were very lucky, and enjoyed one of our finest cruises ever.   Read Less
Sail Date September 2013
We were on the Crystal Symphony v2226 Oct 21-Oct 31 Montreal-New York. We flew out of Newark on Friday to get to Montreal early. Our flight was delayed but we got there that night. Checked in to the Fairmont Queen Elizabeth. Upgraded ... Read More
We were on the Crystal Symphony v2226 Oct 21-Oct 31 Montreal-New York. We flew out of Newark on Friday to get to Montreal early. Our flight was delayed but we got there that night. Checked in to the Fairmont Queen Elizabeth. Upgraded to a junior suite with the Fairmont Presidents Club. I highly recommend this hotel. Great room, great food, great location, and great service. I was even able to get late check out for Sunday to stay in the room until 4:15 to watch the Giants game. We checked out and took a taxi to the cruise pier. Upon arriving at the pier the taxi was able to go all the way to the door of the terminal that was very close to the entry to the ship. (Very convenient) When we entered the ship we were checked in and then taken to our cabin. Cabin- We booked a window cabin on the 7th floor. We booked a window because we knew it would be too cold on most of the trip for us to enjoy the balcony. The cabin was way too small. Our luggage did not fit in the room and needed to be stored. The bathroom was the size of a closet. The worst feature of the cabin is the bed. The bed has a cheap mattress that was as hard as a sheet of plywood. Their is nothing luxurious about the bedding on Crystal. The horrible cabin had us wanting to leave. We could not get a refund if we left so we stayed. Dining-This is the best feature Crystal has. The food was great in every venue. Although the food and waiters were great the drink service was very slow. My wife drinks soda and there were days where we had to ask halfway through dinner where the coke was. Wine glasses were not refilled quickly. The ship had propulsion problems on Monday when we were supposed to leave so we did not leave. We didn't leave until Tuesday night and we missed the port of Quebec and the scenic cruising on the Saguenay River. This was a big disappointment to us and also many on board. Crystal could have taken the initiative to run a bus trip on Tuesday AM to Quebec as it is about 2.5 hours away from Montreal but they did not put in the effort. Halifax and Bar harbor were nice ports and we had great weather for them. Then we get to Boston. We were told that Newport RI would be cancelled due to the rough seas so we would be staying overnight in Boston. This was another opportunity for Crystal to take the initiative and still run tours to Newport RI (its only 1hr 20 mins away) but they didn't. We rented a car and drove down and back. The breakers mansion is amazing. While in Boston about 50 people chose to get off the ship due to the coming hurricane. We were encouraged not to get off from the staff and told that Crystal would take care of everything and it would not be an issue. After the second day in Boston an announcement was made saying that for our comfort we would be staying in Boston instead of sailing into the hurricane and that we would miss most of the extra day in NY. Instead of waiting Tuesday morning to evaluate the situation by 7AM Tuesday the boat was sailing towards NY. By Tuesday evening we were given an announcement that due to damage to the NY cruise terminal we would be taken to Charleston, SC which was Crystal's first port on the next cruise. They said that there would be people in the main reception area to address any concerns. I went to the table set up on level 5 and was told the same thing as the announcement. When I asked how we would get back to NY the person behind the table shrugged their shoulders. They said that's up to you. Not only was any transportation paid for by Crystal but we weren't even given any help making the arrangements. Their only response was that they gave us free internet. The internet was so slow once everyone got on it that booking anything was difficult. I asked to be able to use the phone at no charge and was told it would be $2.50 a minute. Thanks Crystal!!!! Clientele- If you are young(under 60) and are considering going on Crystal....DONT. The average age of the passengers has got to be about 80 years old. This will be our last cruise on Crystal. When a company is going to advertise 6 star service, I expect better than what Crystal provides. We had a much better experience on Silversea. Food is good on Crystal but that where it ends. If you want more than food then look elsewhere. Read Less
Sail Date October 2012
Few years ago when we started taking cruises to enhance our land tours, we carefully chose Crystal because of its reputation and its offer "$1000 as you wish" that made Crystal distinguished from "all inclusive" offer ... Read More
Few years ago when we started taking cruises to enhance our land tours, we carefully chose Crystal because of its reputation and its offer "$1000 as you wish" that made Crystal distinguished from "all inclusive" offer by other luxury lines. We really had a wonderful experiences from the past few cruises with Crystal. However, V2226 Oct 21,2012 New England Cruise with Crystal Symphony disappointed us. SERVICE After Crystal changed to all inclusive, all service are going downhill. First, in Lido and Neptune: except Filipino crew, most of the servers were not smiling and friendly, no one chasing us for coffee as before. Most of time, we needed to ask for coffee instead. No one tried to remember and were greeting us with our names. No one took your tray when you just turned around from the food serving table. It was the first time, we ordered food in the Grill, and the food got forgotten and did not show up. All those little friendly gestures I experienced in the last Crystal cruises impressed me very much and could tell the differences of luxury cruises and other cruises Second, The steward was so different from Serenity when $1000 as you wish" was offering. Never restocked our refrigerator and shampoo, body cream etc. I needed to call room service for Perrier water and wrote her a note about the body cream. The litter in the room stayed on the floor for few days. I always ask some fruits in refrigerator every evening. The previous stewards in Serenity put the fruits in small plate so that the refrigerator door could be closed. In Symphony, the steward sometimes forgot the order or put the fruits in big plate to make the refrigerator door not closed. Few times, I almost dropped bottles from the refrigerator. Third, the management was not friendly as Serenity, I requested hosted table when I paid in full six month ago as I did with previous Crystal cruises. After we boarded the ship this time, the maitre D told us that I didn't get it this time because those tables were reserved for special guests. Fourth, in the past Crystal cruises, we enjoyed talking to friendly bar tenders. Just took a couple of days, all bar tenders remembered our names and chatted with us when we were there. The lady bar tender in Serenity Crystal Cove even remembered us after a year. It really made us feel welcome and at home. In this cruise, no bar tenders made an effort to chat with us, not even mentioned they remembered us. Fifth, afternoon tea was always my favor activity, in Serenity, the head waiter always came to talk to us. The waiters all were very friendly and attentive. This cruise, we needed to walk up to the head waiter to tell him that no one served us tea for a couple of time. MIGHT BE ALL INCLUSIVE WITH GRATUITIES MADE THE CREWS FEEL EXTRA MILES IN SERVICE MEAN NOTHING TO THEM NOW. FOOD The food in dining room and Silk Road were still very good. Prago was not as good as before. The all inclusive wine lists were so short and never showed to the guests unless you asked for it. In Prego, the sommelier told us the ship didn't stock that many good wines now because few people asked for connoisseur wine list. In Serenity with $1000 as you wish, since we didn't drink that much, we usually order better wines for dinner. Now, I even drank less because I didn't like their all inclusive wines. Really missed "$1000 all you wish". Without this offer, I do not see Crystal is different to other luxury cruise line. Final words, regarding the way Symphony handled the situation caused by its own mechanical problem and the storm, I quite agreed with another reviewer Marvick600. If Crystal were willing to give information or help about how to go to Quebec and Newport by ourselves, we definitely would rent a car to do day trip to Quebec and Newport. When we heard about the option from other people in the ship, it was already too late for us to plan the day trip. Might be, Crystal thought giving $150 per person to compensate missing Quebec was good enough. However, the money was not the issue for people taking luxury cruise. Extra service in the difficult situation is the most importance for people going for luxury cruise. Especially, the ship's mechanical problem caused customers missed a port and scenic cruising. Will we take Crystal again? Might be. But, trying other luxury cruise line become our priority now.   Read Less
Sail Date October 2012
Embarkation was very well organized. Pleasant easy experience. Cabin was clean and well laid out, although on the small side. Our assigned stewardess Gabriella was tremendous. Room was immaculate, and she always had a pleasant smile ... Read More
Embarkation was very well organized. Pleasant easy experience. Cabin was clean and well laid out, although on the small side. Our assigned stewardess Gabriella was tremendous. Room was immaculate, and she always had a pleasant smile and kind word. Helpful with any questions / requests. Food was excellent throughout the cruise. Would like to especially recognize Ilija in the Crystal dining room. Pleasant, engaging, funny. Would also like to recognize Vlade in the Crystal dining room who went out of his way to make sure we were taken care of. Joseph always remembered our names and took great care of us during lunches at the Trident Grill. The ship is well organized, the days well planned out. We thought the evening entertainment quality was excellent. We would look forward to traveling with Crystal again in the future. Read Less
Sail Date October 2012
This is a four-cruise-line comparison, following our first cruise on Crystal and, before that, nine cruises on Princess, Holland America and Celebrity. In brief, cost per day on Crystal is a bit more than twice the others. In return you ... Read More
This is a four-cruise-line comparison, following our first cruise on Crystal and, before that, nine cruises on Princess, Holland America and Celebrity. In brief, cost per day on Crystal is a bit more than twice the others. In return you get the best food, no lines anywhere, and a friendlier, more intimate and quieter atmosphere. But that's not the whole story. Crystal's Cruise Critic reviews emphasize the superiority of the service provided on Crystal. Our experience has been that service has been excellent on all our cruises; crystal was excellent but not superior. For example, our two best room stewards were on Princess, as was our best team of waiters; our top bartender and bar waiter were on HAL, and our best deck stewards on Crystal, as was the best afternoon tea service. The best informal lunch service was in Celebrity's Aqua cafe. Overall, on service our experience was: Pick 'em! We have mostly had standard balcony cabins. Our deck 8 cabin on the Crystal Symphony was slightly smaller than comparables on the other lines, and the bathroom quite a bit smaller, though both room and bath were very well laid out and beautifully appointed. Only the Celebrity Infinity's concierge cabin was superior. Princess wastes space with a protrusion in the middle of a bit-larger cabin. Our cabin on HAL's Ryndam was somewhat rundown. Infinity has a beautiful two-deck library and selection of books, with the smaller top-deck library of the Royal Princess coming in at second place in our esteem. The larger Princess ships have an unmatched number of tucked away spaces where you can sit and read or meditate quietly. Celebrity had the most stunning public dEcor, and the sculpture and hanging art was also mesmerizing. Crystal may well come in last on this rather subjective dimension. The food in the Crystal Symphony's dining room was superb night after night—nothing like it elsewhere. As an example of attention to detail: every night there was a different pasta dish available. I ordered it as a secondo preceding the entrEe, and each one was amazing—the best I've every eaten. Comparable things could be said about the rest of the menu (my wife says Crystal has the best pastry at sea). Why go to a specialty restaurant then? Well we did, to Silk Road, their Asian spot, and it too was unbelievably good. Despite all this, we missed the Princess steakhouse and the Infinity's S.S. United States. Crystal has quite a few two-person tables in the dining room, important to us, but the late seating is very late, 8:30. The best bar afloat, in our view, is Crystal's Avenue Saloon. It is an old-time saloon, beautifully paneled and lighted, with fine service, excellent canapEs, perfect Beefeater martini, and a lounge bar pianist who interacts wittily with the patrons and plays and sings well, with moods to fit the ambience. The other ships haven't a single space among them, nor an entertainer, that achieved this overall balance. There is a smoking section in this bar but there was no smoke during the many times we had pre-diner drinks there. I usually allow myself one cigar per cruise, and the Crystal Connoisseur Club's environment and selection of cigars and brandy—and the service—were by far my best experience at sea—two cigars is the Club's rating in my book. The best wine list we found was on Celebrity. It was more comprehensive, leaned toward French wines, but California was well represented. The cellar master's selections were sensitive to the importance of vintage. You did have to go to the specialty restaurant, the S.S. United States, to get most of them, and the main dining room sommelier was incompetent. On HAL's Ryndam the cellar master had a much smaller selection, but it was excellent and provided us with out best wine experience among these ten voyages, including a pair of properly aged bottles of Caymus cab and a tasting of Chateau Yquem. Worth mentioning is Crystal's Vintage Room. It's a small, beautiful room that seats twelve, and serves a seven-course meal complete with wine tasting, usually only once a voyage. We found the food to be excellent, of the level of the main dining room. The wine was however a little disappointing, the head sommelier seeming to be more interested in unusual grapes, vineyard locations and other inputs than in the outputs—how they actually taste. Of the eight or nine wines we sampled none stood out, though of course they were all very drinkable! The great thing about this event was the company, a very compatible, witty, and maybe just a touch edgy crew of Americans and Australians. Four hundred and twenty bucks will get you and your partner this experience. Crystal's passenger profile was distinctive. There were few under fifty, but the over 50's looked to be people who'd taken care of themselves—fit and able to enjoy what the cruise had to offer. The older age of the passengers contributed to the quieter nature of the cruise, as did the absence of the seemingly endless and overly-magnified announcements of the cruise directors on the other ships. On Crystal we were apparently trusted to be able to make our activity choices merely by reading the daily newsletter. Still, the passenger profile combined with the ship's dEcor left a hint of blandness on these cruisers' palates We really missed the Princess atrium, found also on HAL but not on Celebrity and in a truncated form on Crystal. It formed a central place, rather like a small town's plaza from which all the ship's activity seemed to radiate. Acrobats, bars, piano players—something always was going on. Sadly the list apparently no longer includes classical music if our last Princess trip (on the Grand) is representative—unless you count the accordion as a classical instrument. Crystal has a great observation lounge, comparable to HAL's Crows nest, though the one on the Osterdam was pretty seedy. This venue, called the Palm Court, was also the home of the daily afternoon tea, a great and unparalleled experience. Crystal's coffee house serves fine food and is much the largest of its kind, though the appointments are rather cafeteria-bland. Our Crystal cruise was great, but so were all the others. If Crystal's prices were competitive we still would not become Crystal-only cruisers. Should we manage to cruise ten more times, the odds are that we would once again sample the wares of all four of these fine cruise lines. Read Less
Sail Date September 2010
Crystal Symphony Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.5 4.5
Entertainment 4.5 4.3
Public Rooms 5.0 4.6
Fitness Recreation 4.5 4.0
Family 4.0 4.0
Shore Excursion 4.0 3.8
Enrichment 5.0 4.3
Service 4.0 4.6
Value For Money 4.0 3.9
Rates 4.0 4.1

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