We traveled with Seabourn 4 times in past. This was our first post Covid trip.
Beautiful interiors. Took their highest level veranda on the 8th floor . Small room. Impossible shelving cabinet that left little room in front of bed. Tiny shower, large bath that was quite deep and was difficult to use.
House staff worked very hard. Restaurant staff not trained. Requesting water was a big ...
We choose this cruise because of the destination, itinerary and the small size ship.
I will start the positive experience saying that the staff was amazing and so serviceminded. They really made this cruise.
Public areas: Very nice ambience and nicely decorated but a bit dated.
Suit - concierge: Also very nice except for the very dated bathroom. We had a leaking toilet which resulted in ...
We had credits left over from Covid cancelled cruises and decided to see the changing of the leaves on this trip (B/B) from Montreal to Miami. We had been on the Navigator about 11 years ago on a Miami round trip to the Amazon. We heard that it had been refurbished but we found that the ship still creaks and vibrates--so much so it kept us up some nights when the wind was strong and the seas high. ...
I have been holding off because I hate to complain but I gave them the 3-5 weeks they asked for our refund and after several calls and emails still nothing is resolved. On June 4th we took the New England/Canada cruise. We where delayed over an hour on departure and once again my gifts that where to be in the room for my wife's birthday where not there. Same as our Alaskan cruise. The TV had less ...
We chose this cruise because Bridge at Sea was holding a bridge event, the bridge was fine- the ship was a huge disappointment. The interior spaces are old and tired, wear and stains on every surface. The room was tiny, we knew that, but we didn't know that the beds weren't full sized, the brochure said "queen-sized", instead they were shorter and narrower than standard beds. Nice quality linens, ...
Had to be bussed 4 hours to the second port because the ship was under repair. Had to wait in the lobby for hours for a bus because they had no idea when we would go. We were compensated $75 for the trouble. Communication for Immigration back into the country and tendering were also very poorly handled.
The good news was the food was better than other lines I’ve been on and the ship was ...
The Problems with this cruise began about 2 months prior to sailing. The itinerary was changed. What we were told there was a problem with the Coast Guard, whales, the speed the ship could travel. Stops at Gaspésie and Charlottetown Canada were removed and Corner Brook and Sydney were added. During the cruise it was announced that we were not going to stop at Corner Brook but would stay an ...
Itinerary. Also with a group of 20 friends from around the world. Our fall trip to visit and see each other. Cabin was nice and well maintained by steward. Butler was pleasant. Food was ordinary and repetitive. Service was something to be desired. Specialty restaurant wasn’t worth the additional cost. Food orders were mixed up, food was served lukewarm, desserts were totally lost on the servers ...
I chose this cruise based on itinerary and the belief that Seabourn was a top of the line cruise experience. We were able to secure an upgrade an ended up with a Penthouse Suite. The accommodations are excellent. The room far exceeded expectations. The bathroom was large with a separate room for the toilet which included its own basin. Very private and nice. There was a jetted tube and the lovely ...
We have taken 10+ cruises and although this was not the worst, it was subpar in bang for the buck. They charged for Wi-Fi. there is a one quality restaurant but the food choice is fixed differently each night. Because of weather we spent two days at sea not being able to get into ports but the Casino was not open except in the evening. When I complained, I was told that it was not staffed ...