1. Home
  2. Cruise Destinations
  3. Canada & New England Cruises
  4. Canada & New England Cruise Reviews

129 Montreal to Canada & New England Cruise Reviews

Oceania is my favorite cruise line, always has excellent food and service. From the stewards to the servers in the dining areas, always outstanding service. Dijon and Suprano took good care of us, always available to our needs. Sedeep in ... Read More
Oceania is my favorite cruise line, always has excellent food and service. From the stewards to the servers in the dining areas, always outstanding service. Dijon and Suprano took good care of us, always available to our needs. Sedeep in the grill in the Terrace Cafe always greeted you with a big smile and asked you what your needs were and often brought our hot dishes to our table if time permitted since my husband is disabled. Jason also assisted him with breakfast ordered an omelette and bacon and brought it to his table. Buddha in the Toscano was outstanding. He provided extra assistance by cutting his food in bite size pieces since he had noticed he had a walker. Mark in the Polo Grill was great too. He also assisted my husband with his steak. All were very caring and helpful, always with a smile. glad I was able to cancel some excursions in New York city because of weather and schedule a panoramic one. My only problem is not enough accessible rooms/cabins. If you look around what is the average age of most your guests and they’re in walkers, wheelchairs, and have walking canes. They put a chair in the shower, it was so big that there was no room for him to step in the shower and it did not fit in the tub either. If you could at least position some hand rails in the shower and tub to hold on to while taking a shower it would make a BIG difference for your physically challenged guests. It would also help every one during rough seas. I already made a reservation for an Alaskan cruise for next year so we could get a handicapped cabin. The Regatta has ONLY 3 Handicapped rooms available in the whole ship an they are inside cabins Read Less
Sail Date October 2019
After having been on 4 Silversea cruises, we chose the Canada and New England cruise at this time to be able to sail into NYC. It was a thrilling experience! We have sailed on the Wind, the Spirit (twice), and the Cloud. Each ... Read More
After having been on 4 Silversea cruises, we chose the Canada and New England cruise at this time to be able to sail into NYC. It was a thrilling experience! We have sailed on the Wind, the Spirit (twice), and the Cloud. Each cruise was excellent. We loved the small-sized ship, and the crew was exceptional. The personalized service of Silversea, from the butler to the maitre d'hotel, was also superb. We were always greeted with a friendly smile and many times, greeted by name at the reception area, excursion desk and restaurants. We were disappointed with a windy day which prevented us from anchoring in Newport, but the crew and staff immediately planned activities for our unexpected day at sea. Although not a new, glitzy ship, we noticed updated decor as the ship was refurbished last year. It was understated elegance in all the public areas. We ate in all the restaurants except the grill due to weather. The food is outstanding, as we had remembered from all of our previous cruises on Silversea. The afternoon tea was a favorite time, with Trivia with the cruise director. We would have preferred the enrichment lectures be more in line with the ports we visited, giving history and landmark information. The excursions were very enjoyable. Read Less
Sail Date October 2019
Nice cruise with great food, entertainment and service encounter part of a nor'easter in Halifax, but we just stayed overnight so it wasn't a big deal. Overall we had lots of sunny days to see the colors. Missed Bar Harbor, but ... Read More
Nice cruise with great food, entertainment and service encounter part of a nor'easter in Halifax, but we just stayed overnight so it wasn't a big deal. Overall we had lots of sunny days to see the colors. Missed Bar Harbor, but it would have been raining. Weather this time of year isn't always great. We've been on about 20 cruises and the singers and dancers on this one were the best. Amazing talent. Veendam is in great shape after dry dock earlier this year. They haven't messed up the Crows Nest like on some of the newer ships - and there still is a library. And we like it's (relatively) small size. Only critisizm would be we'd like more noncommercial (IE pay) activities on sea days. Since we don't gamble, shop of go to the spa, activities were limited in choice. Not sure what Orange thing was - we just got a menu with a different cover at dinner. Same menu. And a guy with an orange tie showed us to our same table. Read Less
Sail Date October 2019
We wanted to try Viking Ocean and to see the St. Lawrence Seaway. We also did the pre-trip extension because we wanted to visit Toronto (to see friends) and Niagara Falls. Even with 900 passengers on board, the ship did not seem ... Read More
We wanted to try Viking Ocean and to see the St. Lawrence Seaway. We also did the pre-trip extension because we wanted to visit Toronto (to see friends) and Niagara Falls. Even with 900 passengers on board, the ship did not seem croweded There were places to sit when listening to music, and we enjoyed the Explorers Lounge. The common areas were spotless. The thermal Spa is not to be missed. A daily visit to the Spa was spectacular. Our cabin was a deluxe veranda on Deck 7. It was an idea location as it is close to the Explorers Lounge, Mamson's, Wintergarten, World Cafe, Pool and Pool Grill. Despite the location, there was no noise from these venues. Our refrigerator was stock with soft drinks and snacks that were replenished daily. There was room in the refrigerator for bottled water and a carton of milk for the coffee and tea that we brewed and enjoyed in our cabin. We separated the bed into twins. This was not ideal as it limited access to the closet. Every meal exceed our expectations. We never waited for a table in the Dining Room or World Cafe. The food was tasty and well prepared. We ate at Manfredi's more than once. We usually eat later in the vening so this worked well for us. We just kept checking if there were any additional reservations. The service in all venues was always prompt and friendly. We tried the afternoon tea and did not care for the tea selections. The included red wines with dinner were average. We enjoyed the Beatles and Abba shows. The pianoist was very good, and she would take requests. We did not attend the port talks or other lectures. The service from everyone on board was excellent and given with a smile. Not having a casino and its smoke smell, photographers, and art auctions were a big plus for us. We enjoyed the shore excursions. In Saguenay and Gaspe, the included tours were on school buses. I found the seating very incomfortable for my 6'6" frame. In Boston, we did a tour on a Duck boat. It was fun. Our guide in Quebe City was the best local guide we have experienced in a long time. Read Less
Sail Date September 2019
My husband really likes the Viking experience, and we liked the itinerary. Although I see that no opportunity is provided for negative comments, I will do so here. We were extremely disappointed to be kept "in the dark" about ... Read More
My husband really likes the Viking experience, and we liked the itinerary. Although I see that no opportunity is provided for negative comments, I will do so here. We were extremely disappointed to be kept "in the dark" about arrangements for our post-tour excursion via train to Oslo. A few days before disenbarkation we went to the guest services and the asian lady with shorter hair would NOT give us ANY information!! She merely pointed to the information in the Viking today flyer and started reading that aloud to us. Of course, we had already read that! Although she wasn't actually rude to us, she was cold, detached and disengaged. Obviously she couldn't have cared less about us. Sadly, I didn't look at her name badge. After disembarkation, we had NO IDEA what was going to happen to us, other than we would board a train. We were taken on a surprise tour of Bergen, which turned out to be our 3rd time past many of the sites. Most of the folks on that bus and later on the train were griping about not receiving any information. Furthermore, when we arrived in Oslo, we didn't know that we would be going on another bus tour there and didn't even know the name of the hotel! I vomited on the bus due to the rough bus ride. One couple on the train had been given a paper outlining the post-tour excursion. Why didn't the rest of us receive that??? My other complaint is about local currency. We knew that the ship did not provide local currency. I had called ahead and learned that Euros would be accepted by our tour guides in some countries and US dollars would be in another. However, I felt bad giving different currencies to these folks, and we had nothing to pay for restroom visits, either. Local guides shouldn't have to keep exchanging the currencies. And we would hardly want to get zlotys when we are only in Poland for 1/2 day. I wrote out a detailed suggestion to guest services, summarized as follows: Guests could pre-order packages of local currencies, paid in advance. I suggest providing roughly $10 of local currency for each country visited. These could be bundled in manila envelopes for us to pick up. Then we would have enough local currency to be able to tip our local guides appropriately, pay for use of restrooms, and maybe have enough leftover to buy a few postcards or something. Guest services left a message on my phone, summarily rejecting my suggestion by saying that they don't provide local currencies. I feel that this is a valuable and practical suggestion that I wish would be considered. I got kind of tired of the buffet food in 15 days. The Asian food at the Chef's table was disgusting. We didn't go to any of the entertainment events. Shore excursions were mostly good, but I regretted not knowing about the museum of hardanger fiddles before we got to Stavanger. I did not enjoy to train ride to Berlin - too long, and city is kind of ugly. I think that shorter excursions to charming villages closer to the port would have been better. Excellent service by wait staff, most were pleasant and engaging. Read Less
Sail Date September 2019
I chose this cruise because of the itinerary. I really wanted to do the east coast of Canada. And the departure from Montreal was very appealing. The destinations did not disappoint. I was totally charmed by the east coast, and will ... Read More
I chose this cruise because of the itinerary. I really wanted to do the east coast of Canada. And the departure from Montreal was very appealing. The destinations did not disappoint. I was totally charmed by the east coast, and will definitely return! The reason that I felt compelled to write the review was because of the outstanding service and dining on this ship. I have been on many different cruise lines and am an experienced cruiser. Up until this point my favorite cruise line was Celebrity. I have to admit that Holland American Lines lived up to it's hype. The food was amazing, and the service was impeccable! I especially want to give a shout out to our dining room staff, Mahendra, Subatra Smith our waiter, and Jonathan our wine steward! The cabins were larger than I have experienced on other cruise lines, which was a nice surprise. They were also kept spotless by our cabin stewards. The shower allowed enough room to shower and shave comfortably! The entertainment was geared more towards an older crowd and would probably be my only slight criticism. Although we enjoyed the trios, quartets, and piano man...people on the younger side may have found it boring. And the shows although well performed, were definitely a little dated. But that would be my only complaint. We took two ship excursions, one in Sydney and one in Bar Harbor. The Sydney one was the hiking tour to Ban Usige Falls, and was very picturesque. I fell in love with Baddeck. And the tour guide Wendell was a very spry 78 years old! The other excursion was the small group guided tour of Acadia National Park. Once again our tour guide was very knowledgeable. I did go to the gym once, and attended a body stretching class. The instructor was quite good and was constantly checking to see that everyone was doing the moves properly. Overall I would rate my experience on HAL as 5 stars, and I would not hesitate to recommend them to anyone! Read Less
Sail Date August 2019
My wife and I are retired hoteliers/ restaurateurs from the UK so are not always the easiest to please as we tend to have too many opinions regarding hospitality! But having read some other very negative reviews from earlier recent ... Read More
My wife and I are retired hoteliers/ restaurateurs from the UK so are not always the easiest to please as we tend to have too many opinions regarding hospitality! But having read some other very negative reviews from earlier recent cruisers on Silver Wind we were concerned that we could be embarking on a nightmare experience. However having cruised the same ship previously a few years ago in South Africa we couldn’t readily equate these to our own positive memories . So we feel obliged to try to convey our own feelings regarding our voyage which bore little resemblance to some of these previously negative rantings. Yes that previous cruise was a warm weather one four years ago, but in a notoriously rough Indian Ocean (even in Summer) and this was to be mainly in November in northern Canada and the North Atlantic so we always knew it was going to be a cold and potentially rough trip, but you know that before you book and we couldn’t really understand how others had clearly failed to factor that into their own planning and were then blaming Silversea and expressing surprise at rough seas and missing ports. Surely these were always situations likely to happen so please don’t moan about the elements and blame the cruise line as there is clearly nothing that Silversea or indeed any other cruise lines can do about the weather! On boarding in Montreal all went as smoothly and seamlessly as normal with Silversea, and of course, no queues. We were pleased to be greeted in reception by a number of familiar personnel including Bar Manager, Newton, who we had met on previous cruises. Also Cruise Director, Colin Brown, who as someone else stated should be cloned, as he really is one of the best that we have encountered and this was our third cruise with him in charge. He looks after all the entertainment and enrichment programmes. These included two enrichment lecturers and a superb group of Voices of Silversea who were basically six professional singers, two operatic and four more general but all with their own individual talents. Additionally there was an onboard pianist and a Silversea trio who provided background entertainment throughout the ship. Two guest entertainers, a magician and a guitarist also came on board for a few days at different times to bolster the offering as this was a 16 day cruise. We felt they were both a bit underwhelming but that is probably because the Voices on this voyage were so good. Additionally Colin, who is a classically trained concert pianist, arranged a number of piano concerts in conjunction with the two opera singers and also performed some amazing classical duets with the onboard pianist, Olga, who was also outstanding. The crew in general were of the usual high Silversea standards. As ever mostly smiling and welcoming. Though I have to say that some of the restaurant staff (only a few to be fair) were not quite as friendly as we have experienced on other Silversea Cruises where they normally get your name quickly and address you by it from very early on, which is always impressive. Ever since the introduction of their iPad booking system a few years ago this standard seems to have fallen away somewhat unless they remind themselves by looking at your picture and name which they now get by entering your suite number into the iPad system. Maybe they were a bit tired after some seven weeks of cruising since they left London, most of which had been under some pretty appalling weather conditions! Our Suite Butler, Parveen from India, however, did an excellent job of looking after us throughout the voyage and was always on hand to attend to our every need, and our suite attendant Christine, from the Philippines, kept our suite immaculate throughout the voyage. Reception and Shore concierge staff were also very friendly and helpful and a great improvement on some we have experienced on other voyages. The hotel manager however was rarely seen by us out and about the ship and maybe that reflected on some of the staff performance? Captain Arma and the navigation bridge officers did a great job. They were all frequently seen around the ship and also kept us extremely well informed about weather conditions etc and, most memorably, carefully plotted a safe way around a huge storm that brewed up over the Gulf of St Lawrence by hugging the coast of Prince Edward Island and going very slowly for a couple of days to avoid the worst of the weather and keeping the ship as stable as possible. He kept all the passengers and crew fully informed at all times and despite a bit of rocking and rolling one evening the ship remained amazingly smooth, despite the gale blowing outside, and we never noticed any passengers confining themselves to their cabins with all the restaurants operating as busily as ever! He only once had to come onto the tannoy at 11pm on one evening to suggest that it was not a good idea to still be walking around the ship anymore! But it was reassuring that he was still on the bridge so late in the evening and in fact most everyone had gone to bed anyway and we actually had probably our best nights sleep so far being gently (or not) rocked into slumber. By the morning everything had calmed down and in the end that was really the only properly bumpy bit of this cruise. The storm did indeed mean us missing two ports of call but the first only for safety reasons as we had arrived and anchored, but it was a tender port and the Captain wasn’t convinced he could get everyone safely back to the ship, and the second because the local coastguard had closed the fairly narrow access channel…so the Captain had no option anyway. Talking to some of the crew it appeared that the ship had endured some pretty appalling weather all the way from London across to Iceland and then over to Canada for approx 7 weeks on the previous four or five cruises so, despite us being the last cruise out of the north for the winter, we actually probably had the best weather....so who knows? Just guess anyone should bear this more in mind if you choose such an itinerary in any year! Yes apparently the ship had had some sort of mechanical issue in Montreal a couple of cruises before our one that delayed departure by two or three days but to be fair to Silversea everyone on that one was reimbursed a third of their fare for that incident. Yes the ship is twenty three years old now and showing a bit of age externally but that will be sorted out when it dry docks shortly. The interior however was as clean and smart as ever with the public areas having been spruced up last year. Apparently the staterooms will be getting a “Muse-ification” refurbishment update during the upcoming dry dock in December. The suite bedrooms (or at least our one) actually seemed in pretty decent shape decor wise despite previous critical comments made on other CC Silver Wind reviews, though the TV system could certainly do with an update which is apparently happening with a more modern system being installed. For some reason it appears the update will not include the bathrooms which doesn’t make a lot of sense as the bathrooms are probably the weakest thing on Wind being rather on the small side with a rather small in length bath (not great if you are reasonably tall). However it does have an excellent power shower in addition to a hand shower, but it is one that you have to climb into the bath to use so not the easiest perhaps for some less mobile guests. We have also travelled twice on Silver Spirit in the past couple of years and have always particularly enjoyed that ship but mainly due to its larger size and thus the greater choice of dining options. Having said that Wind is half the size of Spirit and you benefit from a very cosy clubby atmosphere on board. We were on Wind for 16 days this time and didn’t really get bored with the Menus as they changed pretty much daily (every few days for La Terrazza) and the pool deck hot rocks grill, which we also love, was pretty much out as an option (even though it was still available with rugs and heat lamps) given the very cold weather in Canada and the northeast US. We actually got the chance to do a shipboard visit to see the newly stretched version of Silver Spirit when it came into Montreal a few days prior to our cruise on Wind and we really liked the updated decor and new restaurants that have now brought Spirit very much up to Muse standards. Anyway all in all it was an enjoyable and interesting cruise on Silver Wind and I would suggest others should quite simply ignore some of the earlier terrible reviews posted on cruise critic which in our mind really seem to have stemmed from experiencing some dreadfully bad weather rather than the ship itself! We would certainly be very happy to cruise on this ship again and can reassure others to go for it if they might be having any doubts. Read Less
Sail Date October 2018
Awesome service, accommodations and great culinary options! My husband and I boarded this cruise too celebrate our 25th wedding anniversary and had a wonderful experience. Despite the bad weather, and missed ports, we enjoyed all the ... Read More
Awesome service, accommodations and great culinary options! My husband and I boarded this cruise too celebrate our 25th wedding anniversary and had a wonderful experience. Despite the bad weather, and missed ports, we enjoyed all the ports we did get to visit! The staff on board accommodated our every whim and the dinning options were fabulous. The rooms are very spacious and serviced twice a day which was very nice. We loved all the common areas and the numerous activities that were offered. We especially enjoyed trivia play each day at 4:45pm. Who doesn't like drinks, friends, and some trivia! We made some wonderful friends on board as well! The ports were beautiful and full of fun and exciting excursions suiting every level of activity. Because of our ship's size we could get into most ports without having to tender to shore. I would definitely recommend this cruise and especially Silversea cruise line. We can't wait to book our next cruise. Read Less
Sail Date October 2018
Booked this cruise to see the fall leaves...weather was crappy...Not Crystal's fault. The ship and crew were great. The food and service were excellent. Smaller ship and passenger list meant not as much waiting for shore ... Read More
Booked this cruise to see the fall leaves...weather was crappy...Not Crystal's fault. The ship and crew were great. The food and service were excellent. Smaller ship and passenger list meant not as much waiting for shore excursions..etc. The entertainment was very nice since it was a smaller ship. We enjoyed the bistro and the hamburgers. They were the best. The speciality restarunts are a plus with no extra charge. The shore excursion were arragned well. There was always a Crystal person on the tours. Service was always spot on. Every time you sat down, there was someone available to get you a drink. When the ship docs, the attrium becomes very cold..this was an October cruise and have the ship open all day made the attrium very uncomfortable. The embarkation and disembarktation process was very smooth. When we disembarked, it seemed as if we were the only ones on the ship. Imigration was smootn. Read Less
Sail Date October 2018
The 5 stars are for the cruise only. The pre and post cruise services are definitely the weak link. We had booked transfers through Silversea. No one was waiting at the airport as we had been told. We dragged our luggage all over the ... Read More
The 5 stars are for the cruise only. The pre and post cruise services are definitely the weak link. We had booked transfers through Silversea. No one was waiting at the airport as we had been told. We dragged our luggage all over the airport on a wild goose chase until we found the transfer company. The pre-cruise night at the Intercontinental was a nightmare. Check in was very difficult, the fire and evacuation at midnight was handled terribly by the hotel, having our luggage picked up from our room by the transfer service in the morning was a 3 hour process. The Silversea hotel representatives were no help at all. Once we got to the port, everything changed. Embarkation was quick and easy. Our veranda cabin was perfect. Our cabin was in the “stretched” section with a nice big shower only. We loved everything about our cabin. Our butler Raphal and room attendant Larry took great wonderful care of us. Raphal even made sure we always had distilled water for my husbands cpap. Since they knew I liked champagne, they always had a chilled bottle ready for us. We tried all of the restaurants and enjoyed the food, wine, and especially the excellent service. La Dame was a very memorable meal for us! The destination speaker Corey Sandler was so informative and his tips added a lot of enjoyment to each of our stops. We enjoyed Quebec City, Bar Harbor, Boston, and Newport the most. The cruise down the Saguenay River was stunningly beautiful. It would have been nice to skip the smaller ports and have overnights in some of the nicer ports. The weather was awful due to the hurricane remnants and it was so nice to come back to our warm cozy cabin after being in port all day. We were very late arriving in New York City. Again, once off the ship, the transfer services were a mess. They took a long, out of the way route to the airport and they didn’t know which terminals were where. Many people missed their flights. We ended up getting off at one terminal and walking well over a mile to the correct terminal. If we cruise with Silversea again, we will book our own flights and hotel. Read Less
Sail Date October 2018
This was our second cruise on Crystal, the first being a Lisbon to Lisbon adventure in the Azores, Canary Islands and Morocco in 2018. We chose it partly because of that experience, but also for the itinerary, hoping to hit the fall color ... Read More
This was our second cruise on Crystal, the first being a Lisbon to Lisbon adventure in the Azores, Canary Islands and Morocco in 2018. We chose it partly because of that experience, but also for the itinerary, hoping to hit the fall color along the Saint Laurence. We did. It was jaw dropping and absolutely at it's height. This also was a 'jazz days, cabaret nights,' cruise and the music was beyond good. It was over the top wonderful in every venue, all day and into the night. Musicians were all over the ship, approachable, friendly and happy to talk about their work. So much fun. On the cruise last year, one of the high points was the team we had in the main dining room and most of them were on the ship this time as well -- like seeing old friends. Crystal has changed from a fixed seating model to anytime dining, a mistake, in my opinion, but we were able to be with our awesome team anyway. The ship has been refitted in the public areas to good effect. It's beautiful everywhere, in spite of the fact that the frightening gold statues are still there. What were they thinking? Everything in such beautiful taste and then these two jarring monstrosities. Go figure. Service on Crystal is perfect in every way -- attentive and engaging staff who seem happy to be where they are. Food is good to great in all venues and the variety in the main dining room is excellent. The included wines and spirits were fine with no need to upgrade. Cocktails are beautifully made and served. The ports were enjoyable, mostly small cities full of friendly Canadians. We did not do excursions generally, preferring to explore on our own, which, in these places was easy to do. At embarkation there was a bit of a snag as no one seemed to know what cabin we were in. It got sorted out, but seemed surprising on a luxury cruise line that people were having to make calls to figure out where to put these two passengers. Aside from that trivial matter, it was a great experience and we'll be back, particularly if this 'jazz days and cabaret nights' thing is an institution. Hope it is. Read Less
Sail Date October 2018
This was our first time on Seabourn, but will not be the last. The suites are expansive and well appointed. Our only complaint there would be the ridiculously small TVs that are in the cabin. Public spaces are well done for this size ship. ... Read More
This was our first time on Seabourn, but will not be the last. The suites are expansive and well appointed. Our only complaint there would be the ridiculously small TVs that are in the cabin. Public spaces are well done for this size ship. Th entertainment was excellent actually. The four singers and two dancers that were part of the Seabourn team were some of the best that I have seen on any Cruise line. The food was always top notch, we never had a complaint at any restaurant. Now the only complaint and it is minor. The Restaurant Wait staff always seemed a little out of sync. Many times throughout the cruise we heard "sorry we're a little busy", or " we'll be with you in a minute". Even at the signature restaurant The Grill, we waited quite awhile for any service. The maitre D finally came over and asked if we had any service yet.It wasn't awful just not what we expected from Seabourn, and we had this happen repeatedly. The clientele on our cruise was definitely well heeled, and well traveled, and tends to be older. This is NOT a cruise line for children. All in all it is a luxury experience well worth the cost. Read Less
Sail Date October 2018
Honestly I was quite worry about the possible maintenance issue and quality of food before boarding this ship, especially reading some negative reviews about how old this ship is and unsatisfied customers...well, all that went out the ... Read More
Honestly I was quite worry about the possible maintenance issue and quality of food before boarding this ship, especially reading some negative reviews about how old this ship is and unsatisfied customers...well, all that went out the window started with smooth embarking process and greetings from friendly staff... We were able to eat nice lunch even before ship leaves... Room was nice, hot shower with clean towels, I mean I can't expected it to be like five star hotel, we are on a ship with thousand of other people....we enjoyed all entertainment including magic show, BBC earth concert, American test kitchen host and other programs kept us busy, even the casino has updated machines, We booked tours ahead of time and enjoyed every Port. There was even wellness lectures and I was enlightened. Foods were good and we were well fed. We even stay in Boston one night to visit Quincy market and some local must sees... Overall, I had great time, pardon me, awesome time, I supposed everyone has different taste and style in traveling preferences....my style is to stay at nice hotel, wake up to nice hearty breakfast, fun things to do while visiting a new city, at same time some quiet lounge available for personal reflection....this cruise provided all my needs... Read Less
Sail Date September 2018
i sailed with Holland America last year to Alaska from Vancouver. I did not believe that my experience could be any better, but this year's cruise to Quebec, the Maritimes and New England was even better. The ship was amazing, the ... Read More
i sailed with Holland America last year to Alaska from Vancouver. I did not believe that my experience could be any better, but this year's cruise to Quebec, the Maritimes and New England was even better. The ship was amazing, the staff was fantastic, the food was delicious. Everything operated smoothly, like clockwork. This is a smaller ship than the Niew Amsterdam, so I was not able to get a verandah suite, and instead opted for an "ocean view". Honestly, not having a verandah forced me to go out on the public decks and mingle and take part in the ship's activities. I can't speak highly enough of the attentive staff and the smoothness of the tours and the efficiency and friendliness of the whole operation. While I have no immediate plans for a future cruise, when the time comes, I will certainly choose Holland America - probably for a northern Europe cruise. Read Less
Sail Date September 2018
My wife and I are in our mid sixties and have traveled extensively and cruised on many different ships and cruise lines. We have recently cruised several times with Oceania which has a similar level of service and food. We found our ... Read More
My wife and I are in our mid sixties and have traveled extensively and cruised on many different ships and cruise lines. We have recently cruised several times with Oceania which has a similar level of service and food. We found our deluxe veranda cabin smaller than most ships we have been on. However it is well laid out and to our surprise we found enough storage for our belongings. The WiFi was good almost through out the ship and there was Crystal tech support available. The entertainment was excellent with lots of live music. I enjoy cigars and appreciated the cigar lounge. The Crystal experience overall was absolutely wonderful from beginning to end. Kudos to management as they have got it just right. We were blown away by the staff and service. On this ship there is no such thing as no. Every member of the crew was amazing and eager to please. The food is fantastic and the ship is spotless, elegant and immaculate. The atmosphere is one of relaxation and understated sophistication. We also appreciated the fact that public announcements were kept to a minimum We can't wait to do another Crystal cruise. Read Less
Sail Date September 2018
After reading some of the negative reviews on the Symphony we were wondering what to expect on our return onboard after 18 months and after the refurbishment. I would like to say we were not disappointed as everything and everyone ... Read More
After reading some of the negative reviews on the Symphony we were wondering what to expect on our return onboard after 18 months and after the refurbishment. I would like to say we were not disappointed as everything and everyone onboard were of an excellent standard. The check in was seamless and took us 30 mins from arrival at the terminal to receiving our glass of champagne after completion of all the formalities. The ship itself is looking refreshed,modern and very stylish from the refurbishment but not too glitzy like a lot of the newer ships. The food and service in all the restaurants (and we tried them all ) was outstanding with a feeling of being spoilt by the very professional and attentive waiting staff. The bars were well attended and the bar staff got to know your drink preferences fairly quickly and also were very quick to note your arrival and make sure you had a drink in front of you with very little wait. The drinks were a generous pour and well presented and mixed well. The shows were ok being pretty standard cruise ship productions and the singers were fairly mediocre but we are probably jaded as we cruise 4or 5 times a year. The in room movie selection was very good and the large flat screens at the foot of the bed are a fantastic improvement. Our only gripe with Crystal cruises in this day and age is the amount of smoking areas dedicated to them especially around the pool as a handful of smokers had the whole side of the deck making the non smoking side very crowded as all it took was a couple of smokers to taint the air for all those around them and a number of people were complaining about that also smoking on the promenade when I was excercising. We will definitely cruise with Crystal again even though there has been a few cost cutting measures since our last cruise it is still a luxury experience that a lot of the premium lines have lost. Read Less
Sail Date September 2018
My first cruise 7 years ago was on Marco Polo a small cruise ship in the Cruise and Maritme fleet. With nothing to compare it to but other holidays in European resorts I thought it compared very favourably. Since then I have cruised ... Read More
My first cruise 7 years ago was on Marco Polo a small cruise ship in the Cruise and Maritme fleet. With nothing to compare it to but other holidays in European resorts I thought it compared very favourably. Since then I have cruised with P&O three times , NCL , and Royal Caribbean, and again with Cruise and Maritime. However the cruise I am on at the moment with Crystal on the liner Symphony beats them all hands down . The reason I have titled my review as ‘Don’t cruise on this ship’, is because it has well and truly spoiled me , and I don’t think I would be able to cruise on another liner without feeling that that they had fallen short compared to Crystal. Unfortunately I might be a while saving up for my next Crystal cruise as it works out at about double the price of the ones I have named above, but goodness is it worth it! From the moment I boarded I was treated like a treasured guest. I think the main reason is that the ship never appeared crowded , the staff had time to be attentive to the guests. In order to make my point a little more clearly I will try to give examples. On previous cruise liners - long queues for the bar during the day on the all inclusive deals,wine waiters in the restaurant only coming to the table once during the meal as they all appeared rushed off their feet. Crystal- no queues anywhere, waiter service round the pool, public areas and in the dining rooms ,constantly replenishing glasses, stopping to chat with guests. On previous cruise liners - sea days when the weather is good , don’t bother trying to get a sun bed or seat of any kind after 10 am as they are either reserved with book, towels or bodies! On sea days when the weather is bad , everywhere noisy and crowded with public areas looking like my mum’s nursing home , or Butlins , depending on which cruise line you are on. Crystal - nowhere is crowded , on the sunniest days barely half the sun beds are occupied with anything, and inside is the same , no loud piped music , no queues for anything. I don’t mean it to sound like a graveyard , it is just quiet and understated and not intrusive. On previous cruises- tips , and drinks are extra. Even on the all inclusive cruises speciality coffee and certain drinks , ice cream ,plus the mini bar in the room and certain room service menus are all extra . Crystal - All included , no staff being extra nice at the end of the holiday in the hope you will leave them an extra tip , on Crystal the staff are attentive , happy and welcoming the whole time.All speciality coffees included, with waiters on hand in public areas to dispense drinks of all sorts, and don’t get me started on the ice cream , with about 20 different flavours ( no cheap imitations) they were brilliant , and of course all included. On previous cruises- Being tendered into port whilst other ships have the cruise terminal position, queuing up for an hour before breakfast to get tender tickets so that we can get off the boat at a reasonable time . Paying extra for shuttle buses out of the port , and again having to queue up for ages in order to get a ticket that insures we get a shuttle at a reasonable time. Crystal - certainly on this cruise whenever there was a dock/cruise terminal , we got it. On the couple of occasions we were tendered in , there were no queues , no waiting , and shuttles when needed were waiting with plenty of room , and ran frequently. Food- on previous cruises tables for two have been few and far between especially on P&O. The food has been OK , but things like steak have often been tough and sometimes inedible. Self service has been good , but often the food would only be warm. On one liner our dinner companions (no table for two available) had paid a substantial amount for the drinks package and eventually having managed to get the attention of the wine waiter they were poured a glass of wine each , they didn’t see the wine waiter for the rest of the meal. On Crystal the food has been excellent , no expense spared and steaks have been so tender and cooked to perfection , as has all their food. We did try the speciality restaurants which were very good , but the main restaurant was so good that we didn’t feel the need to try anything else , also your wine glass is replenished before it ever becomes empty. The cabin we had on Crystal was a comparable size to that of other liners , but the fittings were superior . Our cabin attendant was efficient and friendly and tailored our cabin cleaning/turn down service around our movements which wasn’t the case on some of the other cruises we have been on. Of course it is very much horses for courses and if you like loud music, sing alongs , karaoke , bingo and announcements from your cruise director throughout the day , or water shoots and bumper cars , then this cruise line might be a bit quiet for you. The larger proportion of passengers are American , the rest are English , Asian and European. I think there is quite a bit to do on board with lectures , a cinema , and Dvd’s That are played through your TV . We only had 3 sea days so we were able to find plenty of quiet spots to sit and read ,so to be fair we didn’t really try out their activities, although we did play table tennis - this had its own part of the deck with a large heavy net covering the area where you played , thus preventing the ball escaping under sun loungers etc. Afternoon tea served in one of the lounges was a sight to behold and was of the same standard as the Ritz or Fortnum and Mason! We didn’t tend to watch the entertainment in the evening , as we are not really into shows , but we did catch one of the comedians one evening (John Joseph) who was hilarious. I feel that throughout the whole cruise nothing was too much trouble , the passenger and their comfort was the important aspect, not how much money could be generated from them. I think it is well worth the extra money and have started saving my pennies already! Read Less
Sail Date September 2018
Wanted to do the northeast. Sixth cruise with Crystal. Last was New Years in Australia 2017. Food as always was excellent. Several crew members remembered us by name. Always a nice touch. Entertainment has always been a strong point with ... Read More
Wanted to do the northeast. Sixth cruise with Crystal. Last was New Years in Australia 2017. Food as always was excellent. Several crew members remembered us by name. Always a nice touch. Entertainment has always been a strong point with Crystal and remains so. Had heard with ownership change there might be a decrease in service and or food. I found no evidence of this. We prefer the 8th deck with an unobstructed view since we rarely used the veranda in the past and would rather use the savings for the reserve wine list. We often drink half a bottle one night and finish it the next night. The sommelier is glad to store it for you Makeover of the dining room is pleasing. Still prefer Prego and Umi Uma to newer Silk and Brazilian steak venue. Just our taste since all are quite good. The cabin is relatively small but ample. New TVs are an upgrade. WiFi was good. Be sure and get the Crystal app on your iPhone. Shore excursions were as expected and advertised. Graveyard in Halifax was Titanic victims was moving. The museum not so much. The Breakers in Newport was a great reflection of a bygone period. So,pleased to say that Crystal still the best. Booked a future cruise while on board. Read Less
Sail Date September 2018
Veendam Sept. 8-15, 2018 Montreal to Boston My experience is about a dozen+ cruises on HAL, Princess, RC, Carnival, Disney. I've done this route 4 times now, previous 3 on the Maasdam. I am 62 and was with my 27 year old ... Read More
Veendam Sept. 8-15, 2018 Montreal to Boston My experience is about a dozen+ cruises on HAL, Princess, RC, Carnival, Disney. I've done this route 4 times now, previous 3 on the Maasdam. I am 62 and was with my 27 year old daughter. Embarkation: quick and easy. Go visit the old Notre Dame church while you are in that part of Montreal. Room: We had an inside room. It was very quiet, clean, plenty of storage for two people, my rather fat rolling suitcase is 11" thick, and when tucked under the bed probably had an inch to spare overhead. There are lots of drawers, and a 4 digit code safe. On the St. Lawrence the ship is so stable and quiet, the first two nights I couldn't tell I was on a moving ship. No vibration or noise, and our room was low in the bow. We did hear the anchor drop the one time they use it in Bar Harbor, but what do you expect? Only one electrical outlet over the desk (and one for a shaver in the bathroom in the light fixture over the mirror). I use a cpap and of course have phone, camera chargers so I bring a multi-outlet adapter with usb outputs and a small extension cord for the cpap. So plan on the one outlet in the room. (There must be another behind the tv?). Lots of lights, a digital thermostat that worked fine, although response is slow. Two wall hooks for hanging your bags, etc. and curtains to separate the room for dressing. The shower was pretty good really, bathroom fixtures spotless. Our stewards were as always eager to please and helpful. I tip more than the standard, they work hard. Probably should do that the first day and not the last huh? Food: Awesome. Might be the best part of the trip for me. Ports: In Quebec City we went to Montmorency Waterfall, there is a direct bus that leaves from up across from the Frontenac nearly hourly. About 15" trip. Huge waterfall. We got wet. Charlottetown: We did the HAL "Fun with Falcons" excursion. A unique experience, really interesting and I can now say I've held, fed, tossed a falcon. The proprietor is a great guy, loves his work. Sydney: This town gets dissed, but while there is not a lot to visit by walking off the ship, there are several reasons I like this port too. The sail in and out is pretty neat, they have to back the ship in! Big harbor, large ferries that travel to Newfoundland are in view. In the past we did the excursion to the historic Fortress of Louisbourg, it is enormous and the history fascinating. That is a good day all by itself. Another visit we did the Coal Miner Museum, again real interesting. Once you go underground and see what it was like to be a turn of the century coal miner, you'll never complain about your job again. And your tour guide is a retired, colorful coal miner. This visit we did the HAL bus "Baddeck On Your Own", and spent our time at the Alexander Graham Bell Museum. Again, really surprising and interesting. You know him for inventing the telephone but he was really involved in early flight, hydrofoils (there are some immense hydrofoils on display, the size of airliners), other means of flight like tetrahedral wings and kites (wtf?), means of communication for the deaf, you need more than a day there. And the drive there is really high and scenic in spots. Halifax: we went to the beautiful public gardens, about a mile walk from the pier. But past visits I'd recommend the Maritime Museum, you can walk that one too. There are quite a few choices in Halifax and area. Bar Harbor: you can do a whale watch tour, or kayak tour, or a bus ride through Arcadia park and see the view from the top of the mountain. HAL handled this tender port well. Boston: disembarkation was quick, easy. We used Uber to take us to the rental car place. Do what you want there, it's freakin Boston! I like the Science Museum, the MIT museum, Faneuil Hall, the Aquarium, the Constitution, whatever your interest is. Entertainment: most evenings we went and listened to either the jazz trio, or the violin/piano duo. Both low key, pleasant. Then we'd run out to catch the sunset (it was a really good week for sunsets), then dinner, then most nights the main show. That was enough for me. My daughter would go to the dancing for a little while some nights. Crew: no complaints, all good. In fact, very good. Ship: I think it's in great shape. You'd never know it was old. I've got a car, bicycle and a lawn mower older than the Veendam for that matter. I did have one complaint, a lot of overhead lights were out, and I mentioned it a couple of times to crew, but only the last night did one explain to me about the power surge they had a week or two before, that blew out a lot of circuits and they were still fixing them. I probably would have put a little note in the daily flyer or something because I was thinking it a poor reflection that there were burned out lights all over the place. Made me wonder if other things were being neglected. But now I know it was a recent problem still being worked. I didn't use their paid wifi or app, except to use the free wifi will let you read the NY Times, that was a nice freeby they didn't have before. Best parts? The food. The singers were really good this cruise too. Our room was super quiet. I really like a ship this size. Oh, I like going on the bow. These HAL ships are the only ones I've been on where you can do that. It's usually not windy up there, try it! I like the older crowd, most were from all over but especially Australia and NZ this cruise. The older folks are polite, interesting, good neighbors. I like the traffic and twists and turns of the St Lawrence, way more interesting than out in the ocean. Going under the bridges and power lines always gets your attention. I like being in port nearly every day. Or stay on board and treat it like a sea day. Critique?: Last time there was a solo guitar player each evening too, not this cruise. Also, some past times there has been a pop tunes band in the Crow's Nest and poolside at times, they were also absent. Maybe September is a slower month and they cut back on entertainment or maybe just this cruise. There was a problem on our HAL shore excursion to Baddeck. The driver kept hitting the rumble strips, finally even went into the oncoming lane, so a wise and decisive fellow passenger (not the tour guide) made him pull over and we all got off and requested another driver be sent. An ambulance did come and check him out and he left with them. He was not in any obvious distress, but he was not able to drive safely. Hopefully he's ok. It really is the wild west when you book excursions, even through the cruise line. They are all local operators and there is enough legal jargon in your cruise contract that don't think for a second your excursion is with HAL, it's between little 'ol you and someone with a bus. They did send another driver after an hour and we were on our way and on time for the ship. We live an hour drive from Montreal so this has become my default vacation. Read Less
Sail Date September 2018
Missed a prior cruise. Seabourn was good enough to let me apply that payment to this cruise. The cruise was very relaxing and a nice way to see some towns that would have been hard to fly to or drive to. Seabourn is very good about ... Read More
Missed a prior cruise. Seabourn was good enough to let me apply that payment to this cruise. The cruise was very relaxing and a nice way to see some towns that would have been hard to fly to or drive to. Seabourn is very good about almost always providing you service exactly when you want it. You eat when you feel like it, not at an assigned time, check-in to the ship usually only takes a few minutes. The crew is amazing about remembering your name. This was my first cruise with sea days, two of them out of a ten day cruise. Overall, my wife and I found it very relaxing although I missed the opportunity to go onshore every day. Food options are excellent and portions of most items small which allows for a multi-course meal without getting stuffed. For internet addicts, you will be able to use your phone as a hot spot (if you have the US-Canada plan) during almost the entire trip thru the St. Lawrence Seaway, in all ports, and usually for about an hour or so when leaving or entering ports of the Atlantic. Read Less
Sail Date August 2018
We are a family of four from Montreal, Canada, with two teenaged children. This was our 21st cruise, so we are moderately cruise-experienced, on a variety of cruise lines. This was our first experience with Holland America Line. We did our ... Read More
We are a family of four from Montreal, Canada, with two teenaged children. This was our 21st cruise, so we are moderately cruise-experienced, on a variety of cruise lines. This was our first experience with Holland America Line. We did our homework prior to sailing, and came with lowered expectations. Boy! Were we surprised! We sailed on the Veendam on July 28th for a 7-day cruise from Montreal to Boston. Port stops included Quebec City, Charlottetown PEI, Sydney Nova Scotia, Halifax Nova Scotia, and Bar Harbor Maine. We had a large outside cabin, Category FF #0721. Embarkation in Old Port of Montreal was quick and painless. Arrived at 11am and were on the ship at 11:30. Cabin 721 was ready for us, and was quite large compared to other cruises we’ve been on. Everything was as expected and working. The bathtub drain clogged up, but removing the plug solved the problem. We rented a mini-fridge for this voyage for $2 a day (as categories lower than balcony cabins do not have one) and it worked perfectly. A small bother on Veendam is that cabin 721 is NOT on deck 7, as one would logically expect. In fact, the higher the cabin number, the LOWER you are located on this ship. (We adapted) The ship: Yes it’s small. Not much going on… but enough that we weren’t bored silly. Elevators were slow, but that is typical of ALL cruise ships. The Veendam was very stable, not much in the way of rocking or pitching; just some occasional slow, smooth rolling. We didn’t encounter any storms or rough weather/seas on this sailing. This being a small ship, everything was close at hand. Not a ton of walking, like on the mega-ships. The Food: We found the food quality to be excellent in the main dining room and the buffet. Buffet selection was, at times, limited, or half closed. They did not keep stations open past their scheduled closing times (like we’ve seen on other lines) when the area was still busy. They also followed food themes in the buffet (Indonesian, Filipino, etc.) a bit too much for the size of the buffet… a bit less theme and a little more general variety would have been nice. Buffet breakfast was pretty much the same every day, but lots to choose from. There was a lot to choose from in the main dining room menu most nights, as well. The Dive-In Burger grill was good (they give you a pager). The pizza was awful. We also tried the chicken wings from the casino bar, which were dry and not very tasty. We didn’t order room service (Didn’t need to). Drinks were excellent and properly mixed. Service: The staff on this ship were, in one word “Amazing”! Always smiling, always attentive, and eager to please. Sometimes there was a language barrier (usually at the buffet) but they were never rude, with one exception: The cook at the Dive-In Burger counter. I arrived one day at 4:45pm and it was closed. The schedule said 5pm. I pointed this out to him and he proceeded to strongly argue with me that it was after 5pm. Every clock on the ship said otherwise. I had time to wait for an elevator, go downstairs, wait again in line at Guest Services, make a complaint, and it still wasn’t 5pm. But this was an aberration. I guess he was having a bad day. It wouldn’t have been so bad if it wasn’t the only food option available at that time. (I’m diabetic and need to eat when my glucose is low) Entertainment: Not much. Just OK. Shows were average. Dancers lacked precision at times. Singers were passable. The comedians put me to sleep, literally. We did not attend the final show, billed as the ship’s band playing to a nature video presentation. There were a couple of other combos playing in the lounges, more old-style lounge music, not our thing. Hannah was the DJ in the disco. She “lacked skillz”, but played ok music, one song at a time… not many people in attendance most nights. Our kids did not go to the teenager hangout, which was deserted. Only the animator was there, sitting on her phone. There were teenagers on the ship: they were all just too cool to attend, ours included. Internet: We tried the HAL Navigator App. This needs to be put out of its misery! What a useless piece of junk. The ONLY thing it was good for was the menus in the dining room. Problem was, it was never updated. It showed the same menu every night, until the last night, when somebody decided to fix it. There was no information about shows or entertainment, couldn’t book anything on it like dining reservations, complete garbage. Internet packages were expensive, and other passengers said the service was unreliable. We used our cell phones in port and when the ship was in range of a tower. Conclusion: This was one of our better cruises, having just come off a miserable sailing on the brand-new MSC Seaside in March. The quiet atmosphere on Veendam made for a very relaxing experience. HAL could create little more atmosphere at the pool decks; some lively music or something would be nice. It doesn’t need to be loud. No pool games or wild animators are necessary. The muzak that was playing was too boring, though. The Indonesian and Filipino crew literally made this trip for us. They were awesome. Every crew member we passed greeted us, and many remembered our names. Even in port. And they work HARD. Very attentive, and if I even looked unhappy with something, they fell over themselves to make sure I was taken care of. I just can’t say enough. Thank you to the crew and staff of this fine ship! Read Less
Sail Date July 2018
Delightful - best cruise we’ve had out of 11 cruises! Chose it for the destinations and the excursions. Wanted to go through the St. Lawrence Seaway and the Welland Canal, as well as the cities involved. Ship was nice small size (200 ... Read More
Delightful - best cruise we’ve had out of 11 cruises! Chose it for the destinations and the excursions. Wanted to go through the St. Lawrence Seaway and the Welland Canal, as well as the cities involved. Ship was nice small size (200 passengers), crew was superb, food was great, and everybody was friendly. We enjoyed cruising without the hustle and bustle of large ships. We particularly enjoyed the personal attention of the crew, that they got to know you by name, and that there was no waiting in line for anything. The excursions were superb and included in the cruise price, as was the wine and beer. We enjoyed that there was no smoke-filled casino on board (and no smoking at all) and we were not bombarded by the many big ship announcements touting and hustling the many things and shops on board. It was just simple cruising in the most pleasant of circumstances. Read Less
Sail Date July 2018
Had the opportunity to experience the Victory II inaugural voyage. It was a great experience filled with amazing food, exceptional service and new friends. This ship is small, with great character, the best environment to receive a ... Read More
Had the opportunity to experience the Victory II inaugural voyage. It was a great experience filled with amazing food, exceptional service and new friends. This ship is small, with great character, the best environment to receive a personal service. The staff knew my name and my diet coke for breakfast request by the third day. The all-inclusive excursions were very nice. I felt immersed in the culture of the place. The karaoke nights at the tavern were amazing and we all got together and sang like family. No one does the destinations like Victory Cruise Lines. We had dinner at a vineyard, entertainment every night, local foods were cooked on board, the best desserts and more. Lavender Creme Brulee is the single best dessert I have ever had!!! Lourdes is the best server. I highly recommend Victory Cruise Lines because they make sure you create friends and memories you will never forget. Read Less
Sail Date July 2018
I was lucky enough to be part of the Victory II inaugural voyage from Montreal to Detroit and I loved the experience. I love food and I couldn't be happier with the delicious cuisine and service. Their two restaurants, the Victory ... Read More
I was lucky enough to be part of the Victory II inaugural voyage from Montreal to Detroit and I loved the experience. I love food and I couldn't be happier with the delicious cuisine and service. Their two restaurants, the Victory Dining Room and the Lighthouse Grille are beautiful and they offer options to please everybody. The staff is amazing and I’m already missing them (Amelita and Lourdes)! I had the chance to discover Montreal, Quebec City, Niagara Falls, Toronto, the warm hospitality in Kingston and be surprised by Cleveland and Detroit. I loved the Cleveland Museum of Art, it was a great find during my stop in the city. The views were breathtaking and the atmosphere is relaxing. Nothing like sitting with your drink or coffee while admiring the world. Every sunset and sunrise was unforgettable. It was a lovely time and I’ll be back for sure! Thanks !! Read Less
Sail Date July 2018
We have discussed going on this cruise for a few years, and finally booked it this summer. We live in South Florida, so it was a great break from the summer heat. We flew into Montreal on Friday, got an uber to the Embassy Suites in Old ... Read More
We have discussed going on this cruise for a few years, and finally booked it this summer. We live in South Florida, so it was a great break from the summer heat. We flew into Montreal on Friday, got an uber to the Embassy Suites in Old Town (great location and nice hotel). That gave us time to explore the wonderful old city and port/waterfront on Friday night and Saturday morning. Embarkation was very smooth. We actually walked with our luggage from the hotel to the pier within about 12 minutes and were able to get on the ship around 11 or 11:30. After eating lunch, we went back out into town for a while, which was a plus. Other than an Alaskan Cunard cruise I took years ago, this is the smallest ship I've ever gone on in my 20 cruises. The public areas are very clean and well maintained. Our favorite spot was floor 6 outdoor promenade. After spending a day in port, we walked around there several times before the ship left and as it departed ports. We got great pictures and met lots of very friendly people while out there. The ship is not flashy or super fancy with spectacular public areas, but that was ok for us. I would suggest that they add some more chaise lounges on the 6th floor because many are reserved for the sliding glass doors rooms. We had cabin 655, on floor 5, interior. It was better than I expected. Based on some review I had read, I was nervous. But, it was very clean, and really comfortable. The shower was tiny, but it worked and we had enough room for 3 of us to rest and sleep. The sofa becomes a twin bed. Our son is 6'4", so is was a tad short, but he just slept at a tiny angle. There was only 1 electric socket, and we had 3 phones, but our steward immediately got us a power strip, so he solved that issue. Compared to other cruises, there weren't a lot of activities on the ship. However, since we were in port all but one day, it didn't matter to us. It was somewhat frustrating for our son, who is 17, but he met kids and hung out with them. He did say that most of the entertainers were very good. I overheard them singing, but didn't go to any of it. Service was, overall, great. Our room stewards were excellent. Dining room service was very good, with the exception of one night, when it was terribly slow and our water didn't even get filled. But, overall, we were pleased. Front desk people were always helpful. Lido service was good as well. HAL has delicious food, in my opinion, especially in the dining room. They have a nice variety of things to choose from each night. The Lido was very good. We had breakfast there most mornings, as well as lunch all but two days. The only food I ate on the ship that I didn't like was the pizza in the Lido. It was very odd, which was strange, since the pizza on another HAL ship was so delicious. Our son complained that there wasn't enough to choose from in the Lido, which I thought was CRAZY. He also complained that it wasn't always open, and that the water stations were closed at 11:30 p.m. Remember, this is a teenager who eats all the time. But also, it is Holland America, and things shut down early, which I don't mind. They have Club HAL for kids up to 17. Our son went to a few things and met several kids. Of the 1200 or so passengers, there were about 60 teens on board, apparently. He didn't do much in Club HAL, but they did have a nice list of activities for each afternoon and evening. The ports were wonderful! Sydney was our least favorite, but we enjoyed walking around. I LOVED Quebec CITY and we really enjoyed all other ports. Even our son admitted that he liked all of the ports on a couple of occassions. We did not pay for any excursions. Instead, I researched each port and found the walking tours and we walked for MILES every day we were in port. Our son did travel with us, but our younger girls did not. He loved the ports and enjoyed the dining room food. He met several teenagers who seemed to be nice kids and with the size of the ship, we were very comfortable with him being out and about in the evening. He was unhappy when the basketballs were put away because the court was directly above the Lido - not a wise placement. But, he had a great time playing quite a bit. And, with hours being limited on things, he was a little frustrated. However, he had a choice of coming with us or going to another place, so his complaints pretty much fell on deaf ears of his parents. HAL ships tend to be quiet, and this ship was the quietest I can recall travelling on. Things were hardly ever crowded and we rarely had lines to contend with. Most people we met were really nice. A lot of them enjoy visiting and talking. The clientele tends to be older, and we were one of the younger families on the ship compared to the average. Things moved a bit slower, but it was so relaxing. And, we were only on the Montreal to Boston leg, just 7 nights, not 14. Disembarkation was pretty quick. There was some confusion because things were not announced at first, but we were able to get off in good time and to the airport quickly. Read Less
Sail Date June 2018

Find a Cruise

Easily compare prices from multiple sites with one click