9 Monaco (Monte Carlo) to Europe - Western Mediterranean Regent Seven Seas Explorer Cruise Reviews

Went with friends. Wanted to cruise on a ship with adults, not a party ship. Expensive, but worth the cost if you demand quality. Only drawback was poor wi-fi service that only allowed one user and one device at a time. However, the ... Read More
Went with friends. Wanted to cruise on a ship with adults, not a party ship. Expensive, but worth the cost if you demand quality. Only drawback was poor wi-fi service that only allowed one user and one device at a time. However, the staff were friendly and gracious and the food was to die for. The ship itself was beautiful and very well maintained. The included tours were of varying quality. WE took some and other times explored on our own. The entertainment was much better than we had anticipated with a variety of kinds of shows. The stateroom was wonderfully designed with a great amount of storage. An added bonus was free laundry and dry cleaning which we used often. This is not a ship where passengers stay up and drink through the night, though dancing and other entertainment is available until midnight. Take this ship if you want an elegant and relaxing experience. Read Less
Sail Date May 2018
This cruiseline was recommended by friends and from the very beginning we were struck by the attention to detail on the part of our AMERICAN Airline agent, Brian Mitchell. While on the pricey side, it was good not to have to worry about ... Read More
This cruiseline was recommended by friends and from the very beginning we were struck by the attention to detail on the part of our AMERICAN Airline agent, Brian Mitchell. While on the pricey side, it was good not to have to worry about extra charges for drinks, tours and tips. The ship is beautifully decorated and has original art throughout. Dining was enjoyable and permitted lingering over deserts and cappuccino. We enjoyed the Prime 7 specialty restaurant the most where service was impeccable and our servings were exquisite. Breakfast and lunches were most often taken in La Veranda where there were multiple buffet choices. If we wanted somethhing we did not see, the staff went out of their way to accommodate. By the end of our week cruise, some staff recognized us and remembered our seating and drink preferences - especially in the Observation Lounge. Entertainment was fun and targeted to Boomers, who seemed to comprise most of the passengers. Tours were scheduled daily and usually involved time on a boat or bus, with informed guides describing history, culture and architecture of where we were. We decided to cancel several tours and go it on our own by hopping on a bus or tender that dropped us off at what would be our pick up point as well. That allowed us to find our own pace and to spend a bit more time on board relaxing. Next time we would not sign up for daily tours. Yes, we would go again. This was a special experience. Read Less
Sail Date May 2018
The Regent Seven Seas Explorer is beautiful ship and this was our second voyage on it. But Regent's customer service is so poor it makes your local cable company look stellar. Three days into the cruise my wife developed a medical ... Read More
The Regent Seven Seas Explorer is beautiful ship and this was our second voyage on it. But Regent's customer service is so poor it makes your local cable company look stellar. Three days into the cruise my wife developed a medical issue and we had to return home. Regent rearranged our flight arrangements, but charged us an exorbitant rate to do so. Then, after returning home, we were essentially dead to them. Even though they filled our cabin on the second leg of our 14 day cruise, they refused to give us any sort of credit for our trip or a future voyage. The company is more interested in making its quarterly earnings than treating customers right. We did not have travel insurance, and that was a mistake on our part, but it was disappointing to find that Regent was so tone deaf to a customer's unfortunate situation. Suffice to say, we won't be sailing on Regent again. Other issues - we first sailed on the Explorer last summer. The big evening shows (Paradis and My Revolution) were repeated from last year. Good shows, but is it too much to ask to refresh your entertainment every year? Does not encourage repeat customers. On the plus side, having five options for dinner each night (albeit 3 requiring reservations) is a great way to end the day. Our favorite was Setti Mari, which offered a great selection of Italian dishes and wines; while main courses are served, we also enjoyed being able to get our own salads and desert at the buffet. Have to come early however - folks arriving by 7:30 pm were often turned away due to the limited seating. We also liked the fact that excursions are included in the overall price and that there are several very good options from which to choose from each day. The main pool is a salt water pool (which is great to swim in) and rather large given the size of the ship. And unlike other cruises we have been on, the pool area is typically uncrowded - could always find an empty chaise lounge to relax in. Read Less
Sail Date May 2018
From the cabins to the restaurants this ship and the overall experience lived up to our expectations, going to be difficult to cruise with anyone else. The service was terrific just attentive enough without being too much. We booked the ... Read More
From the cabins to the restaurants this ship and the overall experience lived up to our expectations, going to be difficult to cruise with anyone else. The service was terrific just attentive enough without being too much. We booked the entry level veranda cabin which size wise was similar to a balcony cabin on HAL or Celebrity but the fit and finish of the room ( especially the comfort of the bed) was far beyond other ships we have sailed with. No problem getting reservations in specialty restaurants and all lived up to the reviews, at least one of these restaurants also open at lunch each day which was very nice too Lots of entertainment on board and especially loved the lounges We pre- booked the included shore excursions online but also had no trouble making a change once on board Cant go wrong if you book with Regent we will go with them again if we can find the right trip Read Less
Sail Date May 2018
We chose this cruise as we wanted to sample the most luxurious ship and like Regent and it went to some unusual attractive ports of call but started in Monaco and ended in Barcelona allowing for stays either end in places we love. We ... Read More
We chose this cruise as we wanted to sample the most luxurious ship and like Regent and it went to some unusual attractive ports of call but started in Monaco and ended in Barcelona allowing for stays either end in places we love. We stayed two nights in Nice prior and one night in Barcelona post cruise. Arrangements for boarding went smoothly at 12.30 and cases were in our room with us by 3pm. We took a concierge cabin as it has more room and it was a special occasion. The ship is spectacular with lots of chandeliers, luxurious carpets, artwork mostly modern though we never noticed the Picasso or Chagall supposed to be there. The cabin was great and had all you might ever want, massive bed, a large walk in wardrobe with safe, and a bathroom with separate bath (with shower head) and shower cubicle. Free LOccitane soap, shower gel shampoo and cream. The TV had a good number of English language channels and you got one free WiFi access for the cabin. The WiFi was awful initially, always slow, crashing or logging you out and a pain when two people wanted to use it at the same time. After advising about this the ship used a different satellite and the crashing stopped and speed improved. There are plenty of places to dine and all offer a good range of choices, though we found breakfast could be improved by offering blueberries raspberries and more sausages (only one or two offered) and more choice of bacon, streaky bacon isn’t a great offer. On the positive side you can have champagne and caviar instead. The dining areas include several outside, with the pool area offering faster food and buffet lunch in La Veranda with champagne and other drinks. In the evening We enjoyed Pacific Rim Asian food one evening and mostly Compass Rose. We prefer the layout on other ships as here there are many partitions closing of four or five tables. In the past we could talk to adjacent tables but not here. The shows we attended were not to our taste with a concert pianist two nights and songs and dance for the others. There is a good range of activities with golf, putting, tennis, shuffle board and bowls on the top deck and a walking track above the outdoor pool. We didn’t see the infinity pool. Service was courteous and friendly, though the captain and officers had a lower profile than on our other Regent Cruises, and a few officers were not so friendly, but the vast majority of staff were. There are only two shops aboard and the obligatory casino. The luxurious theatre has a few seats behind pillars? We visited Livorno, Ajaccio, Cagliari, Mahon, Cartagena, Valencia and found an excellent choice of free excursions on offer, the weather was good and warm with some sun and good sail outs from several. We visited Pisa from Livorno and Cutadella from Mahon doing a tour of Ajaccio and visited Ancient Nora from Cagliari. We did our own thing taking the transfer bus in the other two. A couple of guides were hard to understand, but others were highly knowledgable. The venues were all good though it was a holiday on Mahon so much was closed. The captain had a habit of leaving earlier than scheduled once all were aboard so we missed the Monaco sail out. Our cabin was at the rear and we had a couple of rough nights. Friends below us on deck 7 had to move cabins due to a loud banging noise keeping them awake We would go again, if the price was right, but we preferred our cruise on Voyager. There is nowhere to buy things like razor blades, medicines, bandages, that may be needed, so we had to get them ashore. I do wonder about the lifeboat situation with only four each side, if the ship were to list only one side might launch and with 1300 passengers and crew it could be a big squeeze Read Less
Sail Date October 2017
Whilst the ship is impressive, to call this a Maiden Voyage was rather a misnomer. There was nothing "special" about the cruise - no "wow" factor, no special event (not even one formal night) and the new ... Read More
Whilst the ship is impressive, to call this a Maiden Voyage was rather a misnomer. There was nothing "special" about the cruise - no "wow" factor, no special event (not even one formal night) and the new entertainment from 'in house' Norwegian Holdings was second rate compared to what we had experience on many previous Regent cruise. I felt that I had been duped into taking a cruise that I would not otherwise have chosen. The one saving grace on the cruise was the energy, enthusiasm and entertainment provided by the Cruise Director, Ray Solaire. Layout of the ship is impressive with a lot more space in the restaurants, lounges and public/open areas but the ship does have two major drawbacks - (1) the sight lines in the theatre, particularly from the balcony are poor and there is a real safety hazard in the aisles (2) There is no outside forward observation area from which to take photographs or view the sail-ins. The staff, many of whom we had met before, were very helpful and efficient. Overall, the restaurants were a great improvement with much more space available and some nice touches - I particularly liked the viewable cooking area in Sette Mare. Also, the new menu in Compass Rose leaves one not needing to eat in the speciality restaurants as the choice is so great. Read Less
Sail Date July 2016
We chose this much lauded inaugural cruise on REGENT'S EXPLORER I want to start this review by saying something nice (it goes downhill from here). Whoever designed the ship & did the interior design did a fabulous job. ... Read More
We chose this much lauded inaugural cruise on REGENT'S EXPLORER I want to start this review by saying something nice (it goes downhill from here). Whoever designed the ship & did the interior design did a fabulous job. It's lovely! End of good news. We paid an outrageous sum of money to be on the inaugural voyage because we read that this was going to be an amazing experience. It was - for all the wrong reasons. The "executive" staff had an "attitude" - notably at the guest services desk. They were borderline obnoxious especially one man who questioned my "motive" for settling the bill a day early. "Don't you expect to be spending more money?". Huh? Another very unpleasant person is an Italian gal who works in the Pacific Rim restaurant. Woah - she was so nasty we found ourselves walking out of our way to avoid her! All this for top dollar! We were on the 8th floor - aft. There was a constant smell in the hallways of food wafting from somewhere. I actually had to hold my breath, as I walked down the hall, because it was nauseating! The food was good in most of the restaurants but never really hot, just lukewarm. The exception being "Compass Rose" which we thought was bad - mushy vegetables & lukewarm fish. Not to mention the snot nose maître d' who asked our cabin #'s - we were 3rd tier from the top & then tried to seat us right next to the door where the waiters were bringing in the food. Not sure if the kitchen was behind those doors. Clearly a hierarchal system in play. I mentioned this to the G.M. who just about shrugged his shoulders - never heard back from him after this. On top of everything else - and keep in mind the prices were exorbitant! - Regent didn't provide top notch entertainment. The same lovely, but underpaid, Filipino 3 person ensemble - was everywhere. Not to mention the cruise director who sang, danced & read the announcements. We were on Seabourn's "Quest" inauguration cruise & it was a class act. Never again will we cruise on Regent which is owned by Norwegian cruise lines. They claim its a notch above but its not! The prices are but you might as well be on Celebrity or Princess! Save your money! Clearly, all the money was put into the décor. Oh, and the captain barely had time for the guests. We ran into him several times & got a slight nod! He was more interested in following his family around who were onboard. Have to thank him, though, since we arrived safely. Want to shout out to several workers who did a great job - Georgio, Spyder, Katerina & Alex. Read Less
Sail Date July 2016
We have been loyal Regent cruisers for more than ten years and were very excited when reading about the new Regent Explorer. The ship is, indeed, spectacular. The design is unique and elegant in all regards. Fabulous wide, winding ... Read More
We have been loyal Regent cruisers for more than ten years and were very excited when reading about the new Regent Explorer. The ship is, indeed, spectacular. The design is unique and elegant in all regards. Fabulous wide, winding staircases allow for open views of numerous public areas. We found the staff overall to be up to the normal Regent standards. I am always amazed when a server in a restaurant venue remembers our names after serving us at an earlier meal. How do they do that? A noticeable exception, however, was the Reception Desk. One staff member in particular, a tall dark-haired man, was openly rude on two separate occasions. Neither he nor the woman at the desk at the time attempted to solve my query. I had never experienced this sort of treatment on a Regent cruise before, and it does leave me worrying about the training and hiring practices of those in charge of this new ship, perhaps affected by Norwegian policies now in place? Our cabin, an F2, was lovely and spacious. The bed and the bedding were sumptuous and super comfortable. We were a bit disappointed, however, that the only seating in the cabin was on the small sofa that faced a desk and bar area. On other Regent cruises we had an upholstered chair in addition to the sofa, which made seating options more comfortable. A small point, and one that is certainly open to personal tastes, I for one prefer a lighter tone in the cabin decor. While the dark blue was striking, it can be a bit gloomy, especially on grey days. The closet was amazing! So many drawers and huge areas for hanging clothes. This closet would surely accommodate anyone on even a World Cruise! The bathroom also was spacious with room to accommodate all one's needs. The entertainment was excellent. The classical guitarist Vincenzo was terrific. Even better was the pianist, Panas Karan. He was amazing. We bought CDs from both so that we can continue enjoying their talents here at home. The other shows were pretty normal Regent fare. Lectures as usual were well presented and informative. Food at all the restaurants was good. We had a bad experience at Prime 7 on our second night at sea, but the manager sent an apology and we had a very pleasant meal there later on the voyage. Chartreuse is a very nice addition to the Regent restaurants. We had several wonderful meals there. And Compass Rose was its normal excellent self. I did get a bit off with La Veranda, but that may just be my personal taste as there was no particular event or food that sticks in my mind. The fine art pieces that were found throughout the ship were interesting, but some I question. They were very dark in mood and some even with disturbing elements, not the sort of thoughts I really want to entertain while sailing on such a ship in some of the most beautiful sites in the world. I'll consider the travails of life at home, if I must. I must admit, however, that we did expect some sort of special events and/or activities that would be associated with the Maiden Voyage of a new ship. This was a noticeable omission, and I wonder why some celebration or something wasn't offered. Otherwise, the Maiden Voyage was just like any other voyage except with new ship and staff hiccups. Overall, Regent once again provided us with a wonderful vacation and I believe that the Explorer will be a worthwhile addition to Regent Seven Seas. Read Less
Sail Date July 2016
Amazing Ship and Fantastic Crew!! Wow! I was lucky enough to sail on the new Explorer for its Christening. I was skeptical when the Explorer was being labeled as the most luxurious ship on the water. Well, I must happily confess ... Read More
Amazing Ship and Fantastic Crew!! Wow! I was lucky enough to sail on the new Explorer for its Christening. I was skeptical when the Explorer was being labeled as the most luxurious ship on the water. Well, I must happily confess that it lived up to its label!! There was so many things on this ship that make it amazing------everything from the food and multiple dining options, the bars, the spa (OMG!) the pool, cigar lounge, cabin stewart and other staff, and so on. Probably the only thing that was fractionally borderline, would be the nightly entertainment-----not the best, but not the worst I've ever seen either. The service was impeccable-----at all times; in all areas. It's rare that I extol praise this high as I am very, very picky. However, in this instance I can easily state and share that this was the most wonderful vacation EVER, and it all due the Regent!!! Read Less
Sail Date July 2016
Seven Seas Explorer Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.4
Entertainment 4.0 3.6
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.2
Family 3.0 4.2
Shore Excursion 4.0 3.7
Enrichment 4.5 3.7
Service 5.0 4.4
Value For Money 3.5 3.7
Rates N/A N/A

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