We are long time Oceania customers (7 cruises) but had to cancel our last two cruises because of COVID and health issues. Therefore we were looking forward to our back to back cruises with a line that had always met or exceeded our expectations.
Things got off on the wrong foot when the company changed their business style. They went to Simply More. Before we were given onboard credit to be ...
Do not i repeat, do not book an norwegian/oceana cruise. You have been warned we are on the around the world cruise currently. the cruise is 196 days from miami florida to new york. It is utterly a complete disappoint. If i was to write every disappointment, we have experienced up to now it would be 10 pages. We are going to try to condense it. First, they advertises the best cuisine at sea. That ...
Dining rooms had repetitive menus for five months, the two specialty restaurants Prime 7 & Chartreuse never changed the menus. All dining rooms were chronically understaffed which meant long waits for food to be taken and then dishes cleared. Newly hired staff had little to no idea of what exactly they were responsible for - we repeatedly waved down staff for a refill of water and wine with our ...
NOTE: We were only on the first segment from Miami to San Francisco.
The following review is intended to provide helpful information to those considering cruising on the Oceania Insignia. Please remember that this is only one person’s opinion and may not reflect your view or the opinions of others. I will be providing a grade for each of the ship’s various services along with an explanation of ...
Embarkation was a total disaster. We waited in line in a tent in the Miami heat for almost 2 hours so Oceania could check our Covid records. No water was available and only limited seating was available
The quality of the food in the Terrace restaurant is not as good as our last Riviera cruise. Service in Toscana was very slow and non-attentive.
Staff at the reception desk bordered on ...
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We have traveled on many ships all parts of the World, and always had great times. This supposedly upscale Cruise Line was promised to be great, WHAT AN UNPLEASANT EXPERIENCE. It started with the boarding, we expected special service having paid for a penthouse suite. Instead all 900+ passengers were lined up in airport security style file, for 90 minutes in a hot tent without water, nor ...
We have cruised on this ship several times pre the NCL takeover and without doubt NCL have damaged Riviera's reputation perhaps forever.
Staff numbers have been cut and service levels can be poor as staff struggle to cope.
Reductions of recipe ingredient costs and along with it quality has had a damming effect on food standards...meat even the bread is simply on occasion not what you would ...
This is my second cruise, aboard the same ship Riviera. However it was my first time as a solo traveler. The ship itself and everything included in it was wonderful! However, the service was very poor. As a solo traveler, I was virtually ignored when it came to service. So badly so, that after the first two reservations in the specialty restaurants, I cancelled my future reservations since I did ...
Two weeks ago, I returned from a four-month Around the World Cruise on the Viking Sun. The ship is beautiful. However, there were many things wrong with this cruise which is why I can give it only two stars. Five ports were missed because of "bad weather". Passengers were given NO compensation for ports missed except for one port when the ship had engine problems. The ship is two-years old and ...
Thank you for taking the time to share your detailed review, GardeningTraveler. We are honored that you chose to join us on a journey around the world, and appreciate your recognition of the...
Wanted to try an Ocean crossing. Dates worked heard good things about Oceania. The ship was lovely and very manageable in size. Food top rate service top rate. Accommodations in s penthouse suite very nice but not a large suite
Bathroom was nice but shower a bit on the small side
I felt considering the amount of days at sea activities were limited i did enjoy the cooking classes but did ...