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5 Helpful Votes
Sail Date: April 2019
This is my second cruise, aboard the same ship Riviera. However it was my first time as a solo traveler. The ship itself and everything included in it was wonderful! However, the service was very poor. As a solo traveler, I was virtually ... Read More
This is my second cruise, aboard the same ship Riviera. However it was my first time as a solo traveler. The ship itself and everything included in it was wonderful! However, the service was very poor. As a solo traveler, I was virtually ignored when it came to service. So badly so, that after the first two reservations in the specialty restaurants, I cancelled my future reservations since I did not want to go through such treatment again. If you are seated by yourself, you will be waited on, eventually. But only after you say something to the Manager. Even after that the service will be slow, the wine steward will not wait on you, and forget having your water refilled or even asking you if you would like dessert. They make it obvious that Oceania simply does not want you there as a solo. In the buffet it was not much better. You serve yourself and always have to get your own drinks. For several days I would get my own water and coffee and then a head waiter saw me doing this .and asked if he could help. I explained to him that I knew if I wanted anything I would have to get it myself. He was apologetic, but full of excuses as to why I was ignored. After that, I did notice a small improvement in the service. I can only assume he must have said something to the staff. This treatment was everywhere on the ship. Everywhere!! If you were seated by yourself, you were ignored. I did find a bartender that was the complete opposite and treated me like everyone else, so there were exceptions. But if you are a solo, do not travel on Oceania. Read Less
2 Helpful Votes
Sail Date: January 2019
Two weeks ago, I returned from a four-month Around the World Cruise on the Viking Sun. The ship is beautiful. However, there were many things wrong with this cruise which is why I can give it only two stars. Five ports were missed ... Read More
Two weeks ago, I returned from a four-month Around the World Cruise on the Viking Sun. The ship is beautiful. However, there were many things wrong with this cruise which is why I can give it only two stars. Five ports were missed because of "bad weather". Passengers were given NO compensation for ports missed except for one port when the ship had engine problems. The ship is two-years old and understaffed in the dining room. The service is very slow and the food is often served cold. Perpetual chaos in the dining room. Even though I complained several times to restaurant managers, the service never got better. The temperature in the dining room is often overly warm and uncomfortable. Asian food is served more often than to my liking and some foods are repeated often. Outdoor grilling is often served on the pool deck but the lines can be 15 minutes long because the cooking is slow. The passengers on the world cruise had two photo ops provided by the Viking staff on the bow of the ship. We were told that we would each receive a copy of a photo. We never received a photo. I recently learned that not only will we not receive a photo but also that the photo is posted on Facebook, and unless we have a Facebook account, we cannot see the photo nor will we receive a copy. I do not have a Facebook account and do not intend to get one. The Guest Services, Housekeeping, and bar staffs are excellent. The Shore Excursons staff does a great job of trying to accommodate passengers for their choice of shore excursions. The General Manager, Sujith, is extremely nice and does everything he can to grant requests from passengers. To sum up, I think that missing five ports on a world cruise with no compensation is unacceptable. I doubt I'll travel with Viking again. I found too many annoyances to make me want to sail with them again. Read Less
17 Helpful Votes
Sail Date: March 2018
Ads say best staff,best food, however, food was great, staff especially cabin stewards didnt clean well, didnt speak good english to answer questions,carpets filthy,used vacs cheap carried germs cabin to cabin from exhaust not filtered. ... Read More
Ads say best staff,best food, however, food was great, staff especially cabin stewards didnt clean well, didnt speak good english to answer questions,carpets filthy,used vacs cheap carried germs cabin to cabin from exhaust not filtered. Put clean towels on toilet seat,used same cloth every cabin clean sinks, put it in bucket with toilet brush. Cafe staff took plates held by sick passengers and then took your plate passing germs all over ship. Many passengers got sick first week, more later. Strong chemicals used linens affected many people maybe mixed bleach and ammonia products produced breathing issues & coughing many people. Reception young not helpful at all. ads abt quality of staff lies, carnival! even better and ships cleaner. Back to celebrity and holland america where cabins clean, and staff helpful and well trained, most riveria staff not trained, useless. Entertainment sparse and workshops small enrollment couldnt get in. Unfriendly crew and staff mostly. Seemed nobody cared about passengers. Full of themselves and didnt know their jobs very well especially reception staff. Cabin stewards very dirty way to clean and unhealthy for passengers. Dusty, pollen filled cabins seemed long time since good thorough cleaning. Public rooms much better. Poor Hygiene issues rampant in terrace cafe handling your plates and everyone elses after you got them from buffet, and cabin cleaning barely surface only and created unhealthy environment in cabins.untrained in good hygiene cleaning cabin to cabin. Made people sick. 2nd week very obvious how many now sick and coughing. Seems most focus public rooms. Which many couldnt enjoy due to cabin hygiene issues making sick. Too many staff in terrace cafe every 5 min. a Different person interrupting ask if wanted water etc. Should assign stations. Very intrusive. Food was good, no one serving smiled. Speciality restaurant staff good. Dining room too intrusive constantly. Ships crew seemed to not like their jobs. Not happy or smiling. Store staff rude and never smiled either. Felt whole trip no connection with any staff which usually have on other lines. String quartet great, was only good entertainment other than piano and production musical. Overall very disappointed. Wont go oceania again suggest instead os so many high cost brochures sent out use money get good cleaning materials, and for training and hiring better qualified crew and staff. .too many cruises with too many sick people for a reason. Hygiene problems huge. Read Less
2 Helpful Votes
Sail Date: March 2018
The embarkation went wonderfully – well organized and knowledgeable staff. It was quite rainy and windy on the morning of our disembarkation and we would have appreciated support with umbrella coverage to get into the terminal. The ... Read More
The embarkation went wonderfully – well organized and knowledgeable staff. It was quite rainy and windy on the morning of our disembarkation and we would have appreciated support with umbrella coverage to get into the terminal. The service and the dining are both amazing. We had access to for specialty restaurants with no additional charges. The main dining room was beautiful as was the buffet. We especially appreciated that all food was served and that clients could not reach over food to help themselves. No matter the venue, we found the food to be of exceptional quality and presentation.The ship is not glitzy, but classy and clean. Entertainment was a blend of good to excellent. Our cabin was nicely decorated and comfortable. It had enough storage in the closet and drawers to hold all of our things. We had a standard cabin with a small veranda. The space was well-designed and larger than most standard cabins. We could move around without bumping into each other or furniture. The bed was tastefully appointed and comfortable. The bathroom had a full size tub as well as a standalone shower stall. It was beautifully tiled. We did not take advantage of the ships short excursions but were very pleased with the ports of call. We were pleasantly surprised to discover that we would have access to full-time Internet service without additional charges. We were also aloud to bring our own wine on board.The staff was knowledgeable, well trained and professional. Overall a wonderful experience and we hope to enjoy it again soon. Read Less
3 Helpful Votes
Sail Date: March 2018
Wanted to try an Ocean crossing. Dates worked heard good things about Oceania. The ship was lovely and very manageable in size. Food top rate service top rate. Accommodations in s penthouse suite very nice but not a large suite Bathroom ... Read More
Wanted to try an Ocean crossing. Dates worked heard good things about Oceania. The ship was lovely and very manageable in size. Food top rate service top rate. Accommodations in s penthouse suite very nice but not a large suite Bathroom was nice but shower a bit on the small side I felt considering the amount of days at sea activities were limited i did enjoy the cooking classes but did have a per session charge. They could have been more creative in the activity schedule Many activities repeated themselves and there seemed to be days at sea where I just wandered. The crowd was on the elderly side and as a result Most were in bed by 10 pm. Not much more than 5% of the ship were up and out after 10pm People were very friendly and we made new friends which was the highlight of the cruise. I would recommend the Riviera but make sure it is offering the type of vacation you are looking for Read Less
4 Helpful Votes
Sail Date: January 2018
This was our first cruise on Riviera, our second on Oceania. Our previous Oceania was the Nautica, and our cabin had been a disappointment. Our apprehensions were dismissed the moment we entered our cabin on Riviera. It was a very good ... Read More
This was our first cruise on Riviera, our second on Oceania. Our previous Oceania was the Nautica, and our cabin had been a disappointment. Our apprehensions were dismissed the moment we entered our cabin on Riviera. It was a very good size, and most importantly, the bathroom was much much better than the airplane-size bathroom on Nautica. No 'Psycho' shower but a full bathtub and separate shower. Yay! The ship is beautiful, I spent some time going through the ship to view all the beautiful artwork. Most amazing is how quiet the ship is; our cabin was on deck 8 midship and we never heard a sound ; we had to look out to check if we had docked or sailed away. The only reason I didn't give full marks is the entertainment and sound system in the cabins. I had the same complaint on Nautica and I was given the same lame excuse that Oceania buys its entertainment system from a provider and this is what they provide (!). The TV is old non-hd technology. The sound is terrible and the picture is so blurred you can't read the credits at the end of a film. There is no docking station for your phone, or bluetooth that would allow you to listen to your music. Unlike in most hotels nowadays, you can't access your account information. There was a Grand Slam tennis tournament going on, but no station to view it. There are only 3 news channels: MSNBC and FOX, and, thankfully, BBC World, a welcome relief from 24-hour US-centered news. It is time Oceania followed the competition into the 21st century, all the rest of the cruise is such a wonderful experience. Read Less
3 Helpful Votes
Sail Date: January 2018
Our third Oceania Suite and one Vista Suite. January 2018: two limp, mostly dead fronds on an Areca Palm in living room. Couch in tv room? Prepare to hit the floor. See above. Linens and bed: great!!!! Pool, fine; fitness, fine; ... Read More
Our third Oceania Suite and one Vista Suite. January 2018: two limp, mostly dead fronds on an Areca Palm in living room. Couch in tv room? Prepare to hit the floor. See above. Linens and bed: great!!!! Pool, fine; fitness, fine; La Reserve x 3 nights=perfect!!! So worth it. Polo=common. Jacques and Toscana=can be good...not always. Dining room lunch (rainy days) was a very pleasant surprise. Entertainment=go have a drink or back to Suite and watch a movie. Pianist @ Martini's = great!!!! TWO morning drills for cruise training (don't plan to sleep in). Three maintenance mornings on our veranda. One complete day: parked against RCL mega (hundred or more "neighbors" so close to our veranda I could spit on them). One day lost. "Alternate" docking that made going ashore impractical (30 minute cab to get to "town"). No veteran Oceania cruiser pays for shore excursions. Spring for private or forget it. Read Less
3 Helpful Votes
Sail Date: January 2018
Cruise January 13-23, 2018 - Fourth time cruising with Oceania; second on Riviera. Beautiful ship, wonderful staff/crew, unbelievably excellent food, very talented string quartet who played at Oceania's enjoyable afternoon tea - as ... Read More
Cruise January 13-23, 2018 - Fourth time cruising with Oceania; second on Riviera. Beautiful ship, wonderful staff/crew, unbelievably excellent food, very talented string quartet who played at Oceania's enjoyable afternoon tea - as well as at other times around the ship. Really enjoyed the fact that the ship isn't constantly trying to shake every nickel from your pocket for art auctions, half-price sales of bargain bin items, or photographers following you at every turn. Very refreshing. Such a laid-back, quiet atmosphere that you sometimes wonder whether there is anyone else onboard. Was impressed that the ship is able to print a variety of local newspapers - even the Toronto National Post - so that we don't miss out on news from home. However, it is time that Oceania updated its onboard television system. It isn't interactive. You can't check your account or book reservations as you can through Celebrity's Solstice class ships. The channel that showed the map of the cruise, and the course of the ship, wasn't updated. It was often two days old, with day old weather forecasts, giving distances to ports that we had already visited. The captain's announcements were difficult to hear and there wasn't specific information on where we were (latitudes and longitudes don't help me much!); the weather; the depth of the ocean; condition of the seas, etc. If you are in your cabin and want to hear the announcements by the captain or cruise director, you have a second or two, after a short bell, to turn on your tv to channel 3 or run out into a public area. By the time you do so, the announcement is over! Really, really frustrating. Did not enjoy the ports. The Oceania excursions were very pricey and many entailed spending long blocks of time on buses. Also, the advertised port shuttles were available in only 2 out of 7 ports and docking locations seemed to take a back seat to larger ships in each port. We booked this cruise recently to get out of the cold. Unfortunately the weather was barely warm and it rained most days. We saw sunshine on the last day in Key West. This is the first cruise in years where I had to take Bonine to avoid being sea-sick from the rough seas. We had an extended balcony cabin near the stern of the 7th deck and we could feel really rough vibrations from the engine/propellers/thrusters(?) particularly when docking. Obviously the weather is beyond Oceania's control. However, the onboard activities were limited and rather lack-lustre. The cruise director needs to kick it into high gear and come up with some interesting activities, especially when the weather closes the pools and limits passengers to inside activities. I only found out the last night at dinner that the ship set up several tables for bridge players in the Polo diningroom each day. These were not advertised. Scarf tying was advertised, but that didn't interest me. I took that course on Oceania years ago. The beautiful, well-stocked library was full most days with passengers sitting inside reading in easy chairs. Very relaxing, but I can do that at home. There is one show each evening, but it is quite late. Considering the advanced age of most passengers, a 9:30 pm start is pushing it. Also in 10 days, it should be possible to avoid repeats of the same performers during the cruise. Aside from these irritations, if you want to sail on a beautiful ship, with outstanding food, interesting fellow passengers, and well-trained staff - and you have the dollars to pay for this premium experience - Oceania is an excellent choice. Read Less
1 Helpful Vote
Sail Date: January 2018
My wife and I generally travel on the luxury lines and decided to try Oceania for the first time in 9 years. We booked well in advance and chose the 100 square foot Oceania suite which was on the stern of the ship on deck 11. In over ... Read More
My wife and I generally travel on the luxury lines and decided to try Oceania for the first time in 9 years. We booked well in advance and chose the 100 square foot Oceania suite which was on the stern of the ship on deck 11. In over 20 cruises in the past 10 years, this was far and away the best cabin that we have had. Service by the butler and stewardess was excellent. Booking the large suite came with lots of perks such as double the number of specialty restaurants, meaning that we only ate dinner in the main dining room 2 or 3 times. We did eat many breakfast and lunches there and found that the staff quickly knew us by name and gave us excellent service. Oceania provides guests with a key card indicating the room category and we felt that much of the service was recognizing us from the suite listed on the gold key card. Bar service was excellent as well and the specialty restaurants would have been enjoyed much more if I hadn't gotten sick ...... On the 2nd day I developed a chest cough accompanied by some minor gastric problems. In all my time cruising I had never darkened the door of the medical center and did not know what to expect. I went to the medical center and was honest about my symptoms, indicating that I was sick but not deathly sick. I did sign the release for treatment so from here on I should have no complaint, but I'll relate so others might be warned. I was given tests for everything from the flue to mono. The doctor decided I needed an IV and I was given multiple IVs over the course of the next 3 hours. I received urine and blood tests as well. The process took about 4 hours and I never inquired as to cost. My fault. I was informed to return at 6 PM for a follow up. All this made me feel better and I asked to have the IV needle removed which they had left inserted in my hand. The doctor said to leave it in in case I needed another IV - this was my warning sign that I did not heed. The next morning I returned to the medical center saying I was feeling even better. The doctor prescribed more IVs. After these, they took the IV needle out and told me to drink Gatorade, giving me 3 packs to mix. The bill was presented at the final follow up and I almost fainted. Charges for day 1 were around $3500 and day 2 was over $1400 making the charges come in just a hair under $5000. All this for a 57 year old male with slight discomfort. Medical insurance won't pay and we have never taken trip insurance which might have paid some or all of the cost. (with all our cruises we have never taken insurance and even with this bill I'm still money ahead over having taken insurance and not made claims). Lesson learned - I'll be very sick before I ever again go to the medical center. If I do have to go I'll get out my cell phone and call my personal doctor in the United States for consultation with the on board doctor. From the next trip forward we'll have a medical kit including a thermometer, some basic antibiotics, Pepto-Bismal, and perhaps some Imodium. I jokingly told my wife that I would want to take my own AED as well. In 4 or 5 days I was back to normal. The rest of the cruise brought lots of rain and bad weather, which is just bad luck. The only great day we had was the last port of Key West, perfect weather and we had returned to full health. We'll be on Oceania again, due to great service, food and room, but we'll be prepared to treat our own minor ailments. Read Less
38 Helpful Votes
Sail Date: January 2018
Always remember that whatever you get for "free" is worth exactly what you pay for it. Internet service aboard the mariner is a signal case in point. Over the 22 days of this cruise, I think I got perhaps 10 minutes of ... Read More
Always remember that whatever you get for "free" is worth exactly what you pay for it. Internet service aboard the mariner is a signal case in point. Over the 22 days of this cruise, I think I got perhaps 10 minutes of semi-acceptable quality wifi/nternet acces. Slow, unreliable, unpredictable, unworkable and as frustrating as pushing a mule up a steep hill. And I don't think that those passengers who sprang for the exorbitantly priced "premium" packages had it any better. At least not the ones to whom I spoke. That really is a shame, because this cruise, otherwise, was thoroughly enjoyable, comfortable and just plain good as our last on the Mariner, several years ago. Good itinerary, good crew,, for the most part excellent food and good quality wines.. Accommodations perhaps beginning to show a bit of wear, but nowhere as bad as other reviews might lead one to believe. Our stateroom and public rooms all spotlessly clean and kept so throughout the cruise. Interesting excursions, especially the ones you paid extra for, such as the Isla Corazon out of Manta, all with uniformly informed, helpful and friendly local guides. (The kinds you are happy to tip well at the end of a tour.) Except for the frankly abysmal internet service, this would have been a five star cruise for us. All the more a shame because providing good internet access in this day and age - or not doing so - is a reflection of bad, penny-wise, pound-foolish decision in the executive suite at Regent. I would like to take another Regent cruise. But I've decided I will not do so until they bring their internet up to an acceptable standard. Read Less
Sail Date: December 2017
We have always enjoyed cruising with Viking. First with their river cruises and then Ocean cruise. We initially were skeptical about a 120 day ocean cruise but we were. very happy that we chose to take this cruise. I had some food allergy ... Read More
We have always enjoyed cruising with Viking. First with their river cruises and then Ocean cruise. We initially were skeptical about a 120 day ocean cruise but we were. very happy that we chose to take this cruise. I had some food allergy issues but the staff were very good to make sure my needs were accommodated. The staff of the ship were excellent. From the Barista who made us Capuchinos, to the bartenders and all the dining staff in the various restaurants. The Captain had a good sense of humour and kept us informed of what was going on. The Cruise Director was outstanding in all aspects and readily available to talk to anyone. The entertainment throughout the cruise was excellent. The enrichment lectures were very good for the most part. The shore excursions surprised as and were very good. Overall, no complaints at all. I would gladly recommend this cruise and Viking to anyone. Read Less
3 Helpful Votes
Sail Date: December 2017
Viking has thought of everything to make this World Cruise the best of everything. The entertainment, excursions, enrichment, and food have all been exceptional. Viking has staffed this World Cruise with their best people in every ... Read More
Viking has thought of everything to make this World Cruise the best of everything. The entertainment, excursions, enrichment, and food have all been exceptional. Viking has staffed this World Cruise with their best people in every department. Thus service is excellent. We have enjoyed cooking classes on days at sea. The enrichment program speakers have been very good and come from a variety of backgrounds including art history, government, retired military, and even a cookbook writer. Please note that this cruise is not for handicap or elderly people. The excursions require quite a bit of walking, climbing stairs, and stamina. No excursion is wheel chair, scooter, or walker friendly. Getting around the ship can be maneuvered easily when the seas are calm. We have encountered quite a few days of rough seas when even able bodied guests have struggled to stay on their feet. All in all our expectations have been more than met on this wonderful Viking Sun. Read Less
1 Helpful Vote
Sail Date: December 2017
We took the 141 day cruise because it hit most of the places on our bucket list and it was in celebration of our retirement. The ship was quite nice and our cabin was spacious enough. But after 4 months we started to get bored with the ... Read More
We took the 141 day cruise because it hit most of the places on our bucket list and it was in celebration of our retirement. The ship was quite nice and our cabin was spacious enough. But after 4 months we started to get bored with the menu, it had been repeated once already. The activities were getting humdrum as well as the entertainment. At the beginning of the cruise, there was a great variety but near the end it was very drab and a lot of countrywestern music which I hate. I wanted to see more illusionists and modern music. Most of the ports were quite nice but it was very very very hot and humid. We had many people nearly pass out, including myself, from the heat. China and india were very polluted and filthy. There was garbage everywhere. Because of my asthma, it was difficult to breathe. Most of the ports we docked at were commercial ports unlike most of the other cruise line ports. That was very disappointing. Read Less
6 Helpful Votes
Sail Date: December 2017
Enjoying immensely our 141 day world cruise, which is Vikings first. First class in every way except the included shore excursions - so don't consider that shore excursions are included when weighing up if this is the cruise for you. ... Read More
Enjoying immensely our 141 day world cruise, which is Vikings first. First class in every way except the included shore excursions - so don't consider that shore excursions are included when weighing up if this is the cruise for you. You have to buy your port excursions through Viking or independently online unless you want crap and don't mind wasting your time. They may look great in print, but this has been our experience port after port. We have sprung for some of Vikings upgraded tours and they have been adequate. We have also booked online through Viator and had wonderful experiences. Amazing cruise director Heather Clancy. Far more things to do on board than we ever expected. Most not needed in our opinion. More wheelchairs and scooters onboard than we ever expected too, since you read in Vikings info that they are not allowed. People who are not able bodied, but who still attempt shore excursions beyond their ability have added to our frustration as large groups are slowed to the speed of the least able bodied. Food is wonderful. Staff fantastic! Read Less
1 Helpful Vote
Sail Date: December 2017
My embarkation experience was okay. I had no problems with my flights. My suitcase was damaged between the airport and the ship and delivery was delayed until quite late . I thoroughly enjoyed my time on board. I liked the decor and ... Read More
My embarkation experience was okay. I had no problems with my flights. My suitcase was damaged between the airport and the ship and delivery was delayed until quite late . I thoroughly enjoyed my time on board. I liked the decor and available amenities. I frequently walked on the decks and used the gym. I used many of the public areas throughout the day. I especially enjoyed the upper level of the Explorers' Lounge when I wanted a quiet spot and I enjoyed the pool area when I felt more social. My cabin was comfortable and most importantly had enough storage. I ate breakfast and lunch in the World Cafe. The food was good and I enjoyed the variety and ate out on the Aquavit Terrace as often as possible. I often had dinner in The Restaurant and was pleased with the selections offered. I enjoyed multiple meals at Manfredi's and they were awesome. I often enjoyed tea in the Wintergarden and the scones were excellent. I also ate at the Pool Grill on days I returned late from an excursion and my food was cooked to order. I thought the entertainment was exceptional. The variety of guest entertainers was great. I believe new entertainers arrived every six days. Each of the three acts performed two nights so that after six days they left the ship. The Viking Band was awesome. They usually played with the guest entertainers on stage and played in Torshavn Lounge after the stage show. I have great memories of many nights listening and dancing to the music of these talented musicians in the Viking Band. The band sought requests and socialized with guests. I enjoyed The Viking Trio, the guitarist Laslo and the pianist Ferry. who played between 5:00 and 11:00 each day. Concerts in the Atrium we excellent.All the service was exceptional - bar staff, waitstaff, & housekeeping were the best. Educational speakers were excellent. There were too many out of the way industrial ports requiring long commutes to the desired destination. Excursion descriptions were glorified and inaccurate. The complimentary wifi was pitiful and it was very difficult to post on my blog. I preferred this ship to the larger options and would consider cruising with Viking again. Since this cruise was Viking's first World Cruise, I hope they learn from experience and improve in the area of shore excursions with accurate descriptions. Read Less
Sail Date: December 2017
We had planned for this Viking inaugural round-the-world cruise two years earlier, but we decided to get married one week before our departure - so it became our extended honeymoon and what a memorable honeymoon it turned out to be. ... Read More
We had planned for this Viking inaugural round-the-world cruise two years earlier, but we decided to get married one week before our departure - so it became our extended honeymoon and what a memorable honeymoon it turned out to be. Before signing up for the cruise, we studied the countries and ports we will be visiting. We were very impressed with the ports that Viking has chosen since most of them were not the frequently picked by the usual crowd. We were also glad that Viking has taken the chore of obtaining all the necessary visas at no cost to us. The entire embarkation and disembarkation process was a breeze and we were the envy of the passengers of other cruise ships docking nearby. Everything was top notch, services such as dining, entertainment and excursions, to the ship and cabin. Viking has always been rated numero uno for their river cruises, but after launching world cruises three years ago, Viking has been rated numero uno already for 2016 and 2017 - very impressive. Viking has won us over as life-long clients. Well done, Viking! Read Less
3 Helpful Votes
Sail Date: December 2017
We have done 4 world cruises previously and wanted to try their first World Cruise 141 days.The ship is lovely the food was like most ships we did not as a whole enjoy the specialty restaurants the food was not the higher quality we ... Read More
We have done 4 world cruises previously and wanted to try their first World Cruise 141 days.The ship is lovely the food was like most ships we did not as a whole enjoy the specialty restaurants the food was not the higher quality we expected. The portions were small and usually too salty or strange to our taste that even though they were offered to the world cruise set free we canceled our reservations after the 5th try! The Italian restaurant was good but did not offer spaghetti or angel hair pasta without previous arrangement. The room was lovely we had a Deluxe Veranda and the heated floors and large flat screen TV was the best we had seen, even in some of the ships highest end rooms! The service was excellent the restaurant staff and bar service was top notch. Because the ship was financed by the largest Chinese Bank the serving staff had to be a large portion of the staff was Chinese and they were well trained and excellent at their jobs! They went overboard with their on board cultural experiences! Entertainment was often local and the ship usually did only one show unfortunately there was no way to display the talent properly. Their theater seating could not seat everyone on board so many had to stand or dodge the person in front or get there early to get the front row. For some reason the ship refused to do 2 shows a night even though they know neither the pool area or theater could seat everyone on board. This was something we had never run into before so if you are going for entertainment you might pick another ship. All entertainment except for 1 night a week at the disco (the dance floor will only accommodate 6 or 8 couples) the bar was the only place they had real rock and role to dance to everything else was very cultural high brow. Guitar, Chamber Music,Opera ,Piano and Violinist were the order of the day every day!!!! If this is what you like this is your ship but if you were raised on Rock and Roll like most Americans seek another ship! A once in awhile comedian or magician was a treat. Believe me this can make a lonnnnnggg World cruise! If you like musical theater and dance this is not your ship. The ports of call were standard fare and as they were new at this some mistakes were made they did not have the money to pay for us to cruise Hulong Bay as we were promised we were not happy! One of the best things on board was the large outdoor seating for meals on the stern. When the weather was good they threw all the sliding doors back and it was wonderful. The Spa is spacious and the extras they offer are great fun. The Gym is well thought out and works very well. Only it does not open early so if you want to exercise early or late you will find that it is closed to the guests and opened for the crew only! Beware we were told Cruise insurance was included of 150% when my husband became ill but they paid us less than 100%. There was no asterisk or foot note to say up to etc. even on the contract but the insurance company refused to live up to the promises that Viking made to us in their brochures so you might want to get additional insurance. In essence she is a lovely ship but would be better on a shorter cruise. Also beware the promises that Viking makes they will not pay 150% they lied! When I booked the cruise they said they had Zumba on board and they did not! Read Less
Sail Date: December 2017
We chose Viking because we had cruised with them on the rivers of Europe. We chose the 141 day World Cruise so we could see the world. We were not disappointed on either goal. Many friends asked before the cruise if 141days was too much ... Read More
We chose Viking because we had cruised with them on the rivers of Europe. We chose the 141 day World Cruise so we could see the world. We were not disappointed on either goal. Many friends asked before the cruise if 141days was too much and we weren’t sure but now that it is done we could recommend it without reservation. The ship was brand new and a beautiful design, elegant but comfortable, plenty of places to find a quiet spot to read. There were bridge lessons and duplicate play which was a surprise. The entertainment was fantastic and quite varied. Food was outstanding. Viking doesn’t nickel and dime you with a lot of extra expenses. On such a long cruise we actually got to know the crew well and crew members actually left the ship before we did and the good bye ceremonies were great. Our Cruise Director, Heather Clancy, was the most amazing talent and amazing person. As we left the ship to come home at 4:45AM in London, she was there to say good bye and give us a hug, as were the other Officers. She also led our Christian Worship each week. The house Band was amazing and backed up a wide range of entertainers on the stage at night and performed afternoon concerts in the atrium. The whole 141 days was the trip of a lifetime. Read Less
Sail Date: December 2017
We've always wanted to go on a world cruise (150 days) - and we had heard such wonderful things about Viking. Also, the Viking Sun was a new ship with modern electronics. The ship was a smaller one with less than 1000 passengers, ... Read More
We've always wanted to go on a world cruise (150 days) - and we had heard such wonderful things about Viking. Also, the Viking Sun was a new ship with modern electronics. The ship was a smaller one with less than 1000 passengers, which was great for us. All the appointments on the ship were clean, new and comfortable. A goodly number of dining venues was available and all were very good. The ship planned many, many daily activities just in case the shore excursions weren't enough. And at every port, there was always one included excursion. There were also a varied quantity of other excursions if you wanted to go in a different direction. The nice thing about the ship being smaller was that we rarely had to be tendered into port. Also, we visited ports that larger ships couldn't go to. Initially the Wi-Fi was too slow, but the management listened and arranged to have it augmented and sped up. Much happier after that. The en suite TV electronic system was marvelous. The service was wonderful and the crew always cheerful and attentive. Getting on and off this ship was much easier than the larger ships by far. Will definitely sail with Viking again. Read Less
Sail Date: December 2017
It was happening when we wanted to go, and to places that were on our bucket list. And we had previously been on a Viking River cruise . Which was totally outstanding. The ship was brand new, it was its maiden voyage. The ... Read More
It was happening when we wanted to go, and to places that were on our bucket list. And we had previously been on a Viking River cruise . Which was totally outstanding. The ship was brand new, it was its maiden voyage. The restaurants on board were magnificent, there wasn’t a detail that was missed. I don’t think you could ever beat how terrific the crew was, it was like a family. And you were welcomed home after your day ashore. This was a World Cruise, we were gone for 141 days, it was sad to leave the ship. The way the ship was set up, public areas, it was like going into someone’s private living room or library. The different lounges were absolutely amazing. We enjoyed this cruise so much, we booked another, a back to back. Starting in Stockholm and doing the Baltic and ending in Bergen and then going to the top of Europe and back to Greenwich. Read Less
1 Helpful Vote
Sail Date: December 2017
Inaugural world cruise that gave me an opportunity to see the world on a beautiful new ship. The ship is beautiful and has so many spaces for meeting friends or spending some quiet time alone. The crew was always helpful and went out of ... Read More
Inaugural world cruise that gave me an opportunity to see the world on a beautiful new ship. The ship is beautiful and has so many spaces for meeting friends or spending some quiet time alone. The crew was always helpful and went out of their way to make sure we were comfortable and had everything we needed. The guest speakers were excellent and the entertainment was excellent. Lots of local entertainers and a variety throughout the cruise. The captain was very friendly and gave a noontime status report. In every port we were provided with many options to fill our time. The dining options were very good and several local chefs joined the cruise to provide local favorites. Our cabin was comfortable and the staff were constantly checking to make sure we had anything we wanted. Viking went out of their way to make sure we had a memorable vacation. Read Less
1 Helpful Vote
Sail Date: December 2017
This was our third cruise with Viking and we chose this cruise because of our past experience. The ship is so conveniently designed for the comfort of the passengers. Our Cabin was quite comfortable even for a 122 day cruise. The ... Read More
This was our third cruise with Viking and we chose this cruise because of our past experience. The ship is so conveniently designed for the comfort of the passengers. Our Cabin was quite comfortable even for a 122 day cruise. The steward were extremely attentive and took care of our every need. The food was very much to our liking and offered many alternatives for us.there were always excellent alternatives from which to choose. The shore excursions seemed well organized and offered many alternatives from which to choose. There was high quality entertainment every evening. I don’t think we missed more than a handful of the performances. There just seemed to be so many things to do for personal enjoyment. The interaction with so many new friends was awesome and several have kept in touch even four months later. We have booked another, our fourth cruise with Viking and are counting the days. We even booked the same cabin as well. With all of Viking ships constructed and laced out the same it just felt like we were going to our home away from home. Thank you Viking for another wonderful experience Roger and Kaye Read Less
Sail Date: December 2017
Four months of traveling alone, both firsts for me (and for the Sun), along with eccentric eating practices, made me rather apprehensive as the embarkation date approached. Instead it was a glorious experience. The variety of the 50+ port ... Read More
Four months of traveling alone, both firsts for me (and for the Sun), along with eccentric eating practices, made me rather apprehensive as the embarkation date approached. Instead it was a glorious experience. The variety of the 50+ port excursions, my raison d'être, many ports one-dayers and/or new to Viking, not to mention the preparatory port talks, were well run, seldom a cattle-car experience. The World Cafe provided me with my best dining experience ever, for its variety and convenience. I'd done a short cruise on the sister Viking Star, and was as delighted as I expected to be with the cabin. The senior staff, especially the cruise director, were extraordinarily warm, energetic, and responsive to constructive feedback. Other high points were the duplicate bridge, trivia contests, and library contents. With respect to entertainment, I've never been charmed by stage shows or cocktail parties, but I was delighted to watch the Eagles' march to the Super Bowl during the first weeks crossing the Pacific. Though I'm quite happy by myself, the fellow travelers I met on excursions and shipboard activities were mostly good companions. Only persistent problem was temperature control in the public spaces -- not unexpected for a first cruise in the tropics which were mostly new to Viking. Value for money? Well, compared to the costs of my other travels, I expected this would be a one-off, but not so! Read Less
3 Helpful Votes
Sail Date: October 2017
The Mighty Amazon River has long been on our bucket list, & the newly refurbished Sirena's 34-day sailing from Miami to Buenos Aires sounded like the way to go!! The first week at sea was uneventful & unexciting, as we ... Read More
The Mighty Amazon River has long been on our bucket list, & the newly refurbished Sirena's 34-day sailing from Miami to Buenos Aires sounded like the way to go!! The first week at sea was uneventful & unexciting, as we bypassed devastated Puerto Rico, & visited St Kitts, Antigua, & Barbados! We enjoyed the day we spent exploring the ruins of Devil's Island, the former penal colony off the coast of French Guyana. Unfortunately, we were totally taken by surprise as it was announced that almost all purchases aboard ship for the next 3.5 weeks (as we sailed thru Brazilian waters) would be subject to an extra 25% tax. (We solved this problem quite simply, by halting all unnecessary shipboard spending!!) Almost everything was included in our ticket price: air, gratuities, 7 shore excursions per person, internet package. There were no art auctions & no pushy shipboard photogs to contend with. We were not nickled and dimed over soft drinks, specialty coffee, & bottled water. Since the Sirena drew only 20 feet of water, We were able to travel 900 miles upriver to Manaus in the heart of the triple canopy Amazon rainforest. While the destination speakers for the Amazon region were well chosen, the Oceania home office staff of millennials let us down when it came to providing suitable movies that might have dovetailed with our journey!! As we entered the River Platte, it would have presented a great opportunity to view "The Battle of the River Platte". It would have also been timely to have watched "Evita" again, as we neared Argentina. Instead we were subjected to current, inane films, such as one depicting Breaking Bad actor Cranston hiding out in his garage for several months!!! We manged to dine in Sirena's Specialty restaurants on numerous occasions - especially in their magnificent Red Ginger Asian Fusion spot. Afternoons the main dining room was converted into Jacques - a specialty French Bistro - with mixed results. The Waves grill by the pool closed way too early @4PM. Read Less
26 Helpful Votes
Sail Date: June 2017
My partner and I had travelled once before with Oceania on the Regatta and were underwhelmed by our first trip with them. We are seasoned cruisers with this being my 34th cruise and my partner’s 35th. We saw this late Transatlantic to ... Read More
My partner and I had travelled once before with Oceania on the Regatta and were underwhelmed by our first trip with them. We are seasoned cruisers with this being my 34th cruise and my partner’s 35th. We saw this late Transatlantic to Europe two years ago and decided to give Oceania another try. Well, this trip was a 180 degree turn from our first cruise with Oceania. It was a fabulous cruise in generally every aspect with a few minor exceptions. When we arrived at the Port of Miami (12:30 PM), embarkation was smooth and simple. The Oceania Representatives were courteous and generally efficient and we boarded the ship immediately. When we embarked, we were told the cabins were not ready and a general announcement would be made, but we were able to drop off our hand luggage and go directly to lunch. We were directed to have lunch in the Terrace Cafe on Deck 9. Along the way we noticed the ship was beautifully decorated in a traditional manner. The Terrace Cafe was light and bright, and to our delight the staff and chef were waiting with open arms in comparison to our previous cruise. The food service area was nice and had a large variety of foods for a small ship. This was the quality of Oceania's food we had always heard about. The desserts and the homemade ice creams were fabulous. Every day of the trip the food variety was excellent and the service was outstanding. We also loved the Waves Café – my favorite was the surf and turf (lobster tail and filet) sandwich with truffle french fries. We went to our cabin on Deck 7. We had originally booked an inside cabin on Deck 4, but we were offered an upgrade to a concierge balcony for $450PP and we grabbed it. The bathroom was small/average size, but adequate. We met our new Stewardess Marife and her Assistant, Teguh, They was wonderful throughout the entire cruise and took care of all of our requests. We then went to explore the rest of the ship, which was quite nice. Everything was decorated beautifully and had lovely artwork and tasteful furniture. After Muster Drill, we met our fellow Cruise Critic members at the Waves Bar for a Sail Away get together. It was nice to have 40 -50 members turn out and many of the group socialized together for the entire trip. The Captain and his Officers were visible and were very personable. You can tell this was a well treated and happy staff and that is what makes it pleasant for the passengers. We went back to our cabin and our luggage had already been delivered, so we unpacked and were set for a cruise across the Atlantic. Over the course of the trip - we dined twice each in Tuscan Steak and Red Ginger. In Tuscan Steak, we had a lovely dinner of filets and lobster tails which was excellent. Red Ginger was outstanding. On our first visit, my partner had the carmelized shrimp, lemon grass soup and the Mediterranean sea bass and I also had the shrimp, rack of lamb and lobster pad thai. We ordered similarly on the next visit, but I did order the pad thai a bit spicier, as it was a bit bland the first visit. Both restaurants were excellent and service was outstanding. Additionally, the sommelier in Tuscan Steak actually remembered the bottle of wine we had ordered on our previous visit, which was a total surprise. The Terrace buffet during the rest of the trip was excellent at breakfast and lunch. The Grand Dining room was beautifully decorated. This is totally open seating and most tables are for two or four. We had dinner with lovely people during the cruise. If we had dinner by 7:30PM, we were able to make the 9:30 show. The staff in the dining room was outstanding. Our Waiter Ronald and Assistant Waiter Putu did an excellent job. We attempted to have them whenever we dined there. Putu and Dario (he worked in Tuscan at night) also worked in the Terrace Café and took wonderful care of us. The dinners in the main dining room were generally very good to excellent and there is an everyday menu as well. Sirena also served dinner up in the Terrace Café if you chose to dine more casually; lobster tails and lamb chops generally appeared every night up there as well. We had one dinner at the Terrace Café which was fine, but we generally prefer to have sit-down dining room service for dinner. One minor issue with food – we returned a couple of days from excursions around 4:15 PM and there was nothing to eat anywhere on the ship between 4-6 PM and were a bit disappointed and hungry!! I spoke to the Food and Beverage Manager and suggested that something should be available, if only at the Waves Café – i.e hamburger, hot dog, etc.. and was told “well you could order from Room Service.” I think Oceania needs to take a second look at this issue. Liquor prices were far too high. Most people did not take the package at $60 per day, per person. That would amount to $1,960 for a two week cruise for two people. We made sure we attended the afternoon happy hour at the Martini Bar and the late night happy hour in Horizons. Michael at the Martini bar was a standout; additionally Wayan did a great job in Horzons. Kalpesh and Alex who worked in both bars were excellent and attentive. Entertainment On this trip, compared to our last on Regatta, the entertainment was wonderful with a larger variety for everyone’s interest. Cruise Director Leslie Jon did a nice job. Comedian George Casey did two shows and was hilarious. Guitarist Nestor Santurio was a delight. There was also a pianist, violinist, magician and ventriloquist who were excellent too. The Sirena cast consisted of three men and three women. They did several production shows throughout the 16 day cruise. The cast and entertainers mingled with the passengers throughout the cruise—an advantage of a small ship. We met Sam and Lillian the first day and chatted with them often. The Sirena band led by multi-talented Alex from Miami was excellent, as was the string quartet. After the show, we met our new found friends at Horizons, which turned into a disco at night. They offered 2 for 1 drinks. Guests could choose music on an I-pad, but it would have been nicer to have a live DJ from the entertainment staff. The Casino has now been taken over by NCL (parent company of Oceania) in contrast to Century Casinos that formerly ran it – they have increased the stakes and had little to no action. Black Jack tables were $15 or $25 per hand and Three Card Poker was $5, but few takers. I think the Casino needs to promote itself and have some incentives – i.e. Match Play coupons, etc.. The slots were also very tight. We only knew of one winner during the two weeks. The pool area was lovely and there was some nice relaxing music. We also saw a shift in the clientele – last trip people were much older and stuffier. This crowd was younger retirees and some families with well behaved teenagers and twenty something family members. It was a wonderful mix of passengers and age groups. On a side note – those hounding photographers and expensive photos have been removed from the ship and it made the trip much more enjoyable. Excursions – We had five Oceania excursions included and we enjoyed them. Bermuda - As we have been here before, we decided to take the local bus to Elbow beach and had a nice day on our own. Madeira, Portugal (Funchal) - We took city tour and it was very pretty and interesting. Malaga, Spain – We arrived a bit late, as we had some rough waters for a day or two -- so a few of the excursions were cancelled (specifically Alhambra/Granada) and people were disappointed, but it was understandable. As we had been to Granada before we chose to do Marbella and Puerto Banus. We toured the town of Marbella which was clean and beautiful. The tour then went to Puerto Banus – which is the Monte Carlo/Palm Beach of the Costa del Sol. There were all the top shops and yachts. It was beautiful. Cartagena, Spain – We did the highlights of Cartegena – which was rich in history and a lovely tour. Barcelona, Spain - We have been here several times before and there is so much to do and see. We did the ship’s tour - Barcelona’s Iconic Landmarks which included lunch. The tour was fine and informative, but you need much more time than a day to really experience all that Barcelona offers. If you have a chance to stay 3-5 days I highly recommend this. Aix-En and Marseille, France – This also was a full day tour of both areas and we had a wonderful guide and had a great tour of both cities. St. Tropez, France - We did this on our own. You must tender in and it was wonderful to walk around the town. It is very expensive for everything here. Miscellaneous Overall, our impression of Oceania, since sailing on Sirena has greatly improved since our first trip on Regatta. As I previously mentioned, the demographic was 40's - 70's with a smattering of younger people. My partner is 75 and I am 56 and we both agreed that the crowd Oceania is enticing Baby Boomers and is definitely the way to go, as it provides a more vibrant life on board and the staff enjoyed this clientele as well. We also liked the evolution of Oceania entertainment and nightlife on the ship since our last voyage. As we stated previously, the service overall was excellent. All crew members are well trained and enjoy their jobs and do not appear to be as overworked as on other cruise lines, There were some wonderful standouts on the ship, as noted above, and they were rewarded accordingly, beyond the daily automatic tips. Final Thoughts Debarkation was smooth and we were off the ship quickly and onto our trip to our hotel in central Rome. As we are avid cruisers, this trip certainly has changed our mind (positively) about considering Oceania in the future. We would go back on this ship in a heartbeat. It was one of our best cruises. Read Less

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