Miami to Europe - Western Mediterranean Cruise Reviews

Ship was nice. Good layout. Food was good. Bar service was good except for 15th back outside deck. Entertainment was so so. Wifi was TERRIBLE. TV reception was awful. We had a few issues that went unresolved. First we were woken up by maint. workers banging on a pipe before 8a several mornings. I called to complain and guest services said it wasn’t happening. I said come to my room and hear for ...

Overall the ship is in good shape, large but easy to get around once you get the hang of it Having said that, the configuration with many dead-ends and too many reflective surfaces was bewildering. I found the ship lacking in ongoing maintenance, and understaffed. Most of the crew I came across were pleasant and eager to help. However, you can tell apart those that weren’t happy or interested in ...

Crew A+ Waitstaff and housekeeping steward…. Food mediocre, chops grill steak inferior filet mignon cut and sides came out cold. Windjammer worst buffet experience, food and presentation, main dining room waitstaff great….food menu disappointing and mediocre. Solarium great at night, chaotic for breakfast and food selection much like a school cafeteria. Future cruise department was a ...

Dining rooms had repetitive menus for five months, the two specialty restaurants Prime 7 & Chartreuse never changed the menus. All dining rooms were chronically understaffed which meant long waits for food to be taken and then dishes cleared. Newly hired staff had little to no idea of what exactly they were responsible for - we repeatedly waved down staff for a refill of water and wine with our ...

We have been Seabourn cruisers since 2014 and have always found them to be excellent and well worth the premium price. We returned from a 16 day cruise to the Caribbean and were horrified at our experience. The only good aspect was the quality of the food and the variety of the menus; however, the vaunted Thomas Keller Grill badly disappointed and the overall staffing of the ship was abysmal. We ...

We did the back to back Transatlantic and Mediterranean cruise this May. We arrived at our scheduled port time and there was approximately a one quarter mile long line outside of the terminal in the Florida sun. It took an hour and a half to enter the terminal and then an hour and twenty minutes to get our COVID test and to get registered. We finally boarded the ship 3 hours later. During the ...

This was a crossing that lasted 23 days. We chose it largely for the ports. Unfortunately we were closed out of several due to Covid or weather. I understand weather as a reason for not docking, but I don't get the poor transparency. We all had to jump through the Bermuda protocol hoops prior to embarkation but then we didn't go there- likely due to folks not understanding the protocols. ...

While the cruise itself was pretty good, the total mess up be NCL of the disembarkment killed all the joy we had. 2 1/2 hours to get a taxi because guest services on the ship told us they would be at the port so we didn’t need to schedule one. That was a joke. It was our first cruise and maybe our last. Everything we did on board they wanted money to give us the information we were supposed to ...

This is my second cruise, aboard the same ship Riviera. However it was my first time as a solo traveler. The ship itself and everything included in it was wonderful! However, the service was very poor. As a solo traveler, I was virtually ignored when it came to service. So badly so, that after the first two reservations in the specialty restaurants, I cancelled my future reservations since I did ...

Chose this cruise because of dates and thought we would try something new. Reviews were good. We travel Celebrity as a rule. Use TAs as transportation Extremely disappointed in this ship. Food was absolutely inedible. First night in Giovanni’s ordered filet medium well.. was medium rare and took 25 minutes for another. Too late. Tho the shrimp was good Chops Ok MDR service poor ...