We are family of 2 plus one child 9 years old, we had a balcony room.
Entertainment was very poor and very few, show repeated 2 or more times, comedy show was "retired" performers with outdated repeated material.
2 of the ports use tandem boats which turns leaving and coming to the boat a long long nightmare.
Food at the main dining room (Manhattan) had a very bad service very bad ...
In the opinion of this experienced cruiser (10+), it is very difficult to not have a good time on a cruise unless something unusual happens- so with the itinerary of Panama Canal and Costa Rica, along with the standard western Caribbean port swing through Harvest Caye, Roatan, and Costa Maya, good times were expected- and NCL met expectations. Those who cruise a lot may note that exceeding ...
Overall we had a fantastic time. Really enjoyed the Peal everything was beyond our expectations; service, food, cabin steward and excursions. The best restaurant was Le Bistro we were delighted when the coffee came it was a French Press! Best dessert the tiramisu in La Cucina. The only thing I have to say about La Cucina it looks more like a Mexican restaurant that Italian. We had Thanksgiving ...
I would definitely NOT recommend this cruise line. Very poor customer service. When we needed something in our cabin we could not ever find our steward. When I would call the front desk, I either go no answer or it would ring about 30 times before someone would pick up. The food was very disappointing. Everything seem to close down early. I had my kids on the cruise and my son was looking ...
I've sailed several times on Carnival, Royal Caribbean and Norwegian, and I really wanted to experience the MSC brand and Meraviglia, despite the mixed reviews, because the ship seemed very impressive in videos. I got an excellent last minute deal and decided to give it a try. Unfortunately, the bad aspects of it outweighed the good ones.
The Good:
- Our cabin was very nice, very clean, ...
Some aspects of the cruise were very good and some were very bad. We stayed in the Yacht Club so please keep that in mind when reading.
Embarkation / Disembarkation
This is a big benefit of the yacht club. Both embarkation and disembarkation were pretty seamless. When we got to the port we checked in and were escorted to the lounge where we were greeted with champagne, food, etc. It is ...
Our travel agent raved about MSC and their new man-made private island. Our trip on the Meraviglia was a cruise to remember it was horrible. Embarkcation went ok even though the lines were long, they went fast. Upon entering the ship, no staff and no welcome drink. Entering our balcony cabin #11069, there was no toilet paper nor tissues. Had to get our steward to give us a roll of toilet paper ...
Went on this cruise with a large group of family with multiple state rooms. Most of us had a similarly negative experience with customer service. Staff was consistently rude in every restaurant, hallway, pool, bar, activity area. Many staff members did not speak fluent English which made me feel unsafe. Staff appeared poorly trained and unable to handle the capacity of people on the ship. Managers ...
We chose this particular cruise to visit their new private island that was advertised as opened three weeks prior to our sailing. When we were checking in, there was a notice posted that said there was an itinerary change and we would not be stopping at the island but spending the day at sea.They claimed it was due to circumstances beyond there control yet they advertised it when we booked our ...
I and my family cruised many times and never had such bad experience as we did on Meraviglia. Only positive is that this ship is new, but very bad design from comfort and efficiency stand point. You can't enjoy your vacation on this ship. It is designed to create issues at every step. Customer was not on their mind when they decided to release this ship. Too many passengers (4500) and not enough ...