2 Helpful Votes
Sail Date: January 2019
Two weeks ago, I returned from a four-month Around the World Cruise on the Viking Sun. The ship is beautiful. However, there were many things wrong with this cruise which is why I can give it only two stars. Five ports were missed ... Read More
Two weeks ago, I returned from a four-month Around the World Cruise on the Viking Sun. The ship is beautiful. However, there were many things wrong with this cruise which is why I can give it only two stars. Five ports were missed because of "bad weather". Passengers were given NO compensation for ports missed except for one port when the ship had engine problems. The ship is two-years old and understaffed in the dining room. The service is very slow and the food is often served cold. Perpetual chaos in the dining room. Even though I complained several times to restaurant managers, the service never got better. The temperature in the dining room is often overly warm and uncomfortable. Asian food is served more often than to my liking and some foods are repeated often. Outdoor grilling is often served on the pool deck but the lines can be 15 minutes long because the cooking is slow. The passengers on the world cruise had two photo ops provided by the Viking staff on the bow of the ship. We were told that we would each receive a copy of a photo. We never received a photo. I recently learned that not only will we not receive a photo but also that the photo is posted on Facebook, and unless we have a Facebook account, we cannot see the photo nor will we receive a copy. I do not have a Facebook account and do not intend to get one. The Guest Services, Housekeeping, and bar staffs are excellent. The Shore Excursons staff does a great job of trying to accommodate passengers for their choice of shore excursions. The General Manager, Sujith, is extremely nice and does everything he can to grant requests from passengers. To sum up, I think that missing five ports on a world cruise with no compensation is unacceptable. I doubt I'll travel with Viking again. I found too many annoyances to make me want to sail with them again. Read Less
Sail Date: December 2017
We have always enjoyed cruising with Viking. First with their river cruises and then Ocean cruise. We initially were skeptical about a 120 day ocean cruise but we were. very happy that we chose to take this cruise. I had some food allergy ... Read More
We have always enjoyed cruising with Viking. First with their river cruises and then Ocean cruise. We initially were skeptical about a 120 day ocean cruise but we were. very happy that we chose to take this cruise. I had some food allergy issues but the staff were very good to make sure my needs were accommodated. The staff of the ship were excellent. From the Barista who made us Capuchinos, to the bartenders and all the dining staff in the various restaurants. The Captain had a good sense of humour and kept us informed of what was going on. The Cruise Director was outstanding in all aspects and readily available to talk to anyone. The entertainment throughout the cruise was excellent. The enrichment lectures were very good for the most part. The shore excursions surprised as and were very good. Overall, no complaints at all. I would gladly recommend this cruise and Viking to anyone. Read Less
3 Helpful Votes
Sail Date: December 2017
Viking has thought of everything to make this World Cruise the best of everything. The entertainment, excursions, enrichment, and food have all been exceptional. Viking has staffed this World Cruise with their best people in every ... Read More
Viking has thought of everything to make this World Cruise the best of everything. The entertainment, excursions, enrichment, and food have all been exceptional. Viking has staffed this World Cruise with their best people in every department. Thus service is excellent. We have enjoyed cooking classes on days at sea. The enrichment program speakers have been very good and come from a variety of backgrounds including art history, government, retired military, and even a cookbook writer. Please note that this cruise is not for handicap or elderly people. The excursions require quite a bit of walking, climbing stairs, and stamina. No excursion is wheel chair, scooter, or walker friendly. Getting around the ship can be maneuvered easily when the seas are calm. We have encountered quite a few days of rough seas when even able bodied guests have struggled to stay on their feet. All in all our expectations have been more than met on this wonderful Viking Sun. Read Less
1 Helpful Vote
Sail Date: December 2017
We took the 141 day cruise because it hit most of the places on our bucket list and it was in celebration of our retirement. The ship was quite nice and our cabin was spacious enough. But after 4 months we started to get bored with the ... Read More
We took the 141 day cruise because it hit most of the places on our bucket list and it was in celebration of our retirement. The ship was quite nice and our cabin was spacious enough. But after 4 months we started to get bored with the menu, it had been repeated once already. The activities were getting humdrum as well as the entertainment. At the beginning of the cruise, there was a great variety but near the end it was very drab and a lot of countrywestern music which I hate. I wanted to see more illusionists and modern music. Most of the ports were quite nice but it was very very very hot and humid. We had many people nearly pass out, including myself, from the heat. China and india were very polluted and filthy. There was garbage everywhere. Because of my asthma, it was difficult to breathe. Most of the ports we docked at were commercial ports unlike most of the other cruise line ports. That was very disappointing. Read Less
6 Helpful Votes
Sail Date: December 2017
Enjoying immensely our 141 day world cruise, which is Vikings first. First class in every way except the included shore excursions - so don't consider that shore excursions are included when weighing up if this is the cruise for you. ... Read More
Enjoying immensely our 141 day world cruise, which is Vikings first. First class in every way except the included shore excursions - so don't consider that shore excursions are included when weighing up if this is the cruise for you. You have to buy your port excursions through Viking or independently online unless you want crap and don't mind wasting your time. They may look great in print, but this has been our experience port after port. We have sprung for some of Vikings upgraded tours and they have been adequate. We have also booked online through Viator and had wonderful experiences. Amazing cruise director Heather Clancy. Far more things to do on board than we ever expected. Most not needed in our opinion. More wheelchairs and scooters onboard than we ever expected too, since you read in Vikings info that they are not allowed. People who are not able bodied, but who still attempt shore excursions beyond their ability have added to our frustration as large groups are slowed to the speed of the least able bodied. Food is wonderful. Staff fantastic! Read Less
1 Helpful Vote
Sail Date: December 2017
My embarkation experience was okay. I had no problems with my flights. My suitcase was damaged between the airport and the ship and delivery was delayed until quite late . I thoroughly enjoyed my time on board. I liked the decor and ... Read More
My embarkation experience was okay. I had no problems with my flights. My suitcase was damaged between the airport and the ship and delivery was delayed until quite late . I thoroughly enjoyed my time on board. I liked the decor and available amenities. I frequently walked on the decks and used the gym. I used many of the public areas throughout the day. I especially enjoyed the upper level of the Explorers' Lounge when I wanted a quiet spot and I enjoyed the pool area when I felt more social. My cabin was comfortable and most importantly had enough storage. I ate breakfast and lunch in the World Cafe. The food was good and I enjoyed the variety and ate out on the Aquavit Terrace as often as possible. I often had dinner in The Restaurant and was pleased with the selections offered. I enjoyed multiple meals at Manfredi's and they were awesome. I often enjoyed tea in the Wintergarden and the scones were excellent. I also ate at the Pool Grill on days I returned late from an excursion and my food was cooked to order. I thought the entertainment was exceptional. The variety of guest entertainers was great. I believe new entertainers arrived every six days. Each of the three acts performed two nights so that after six days they left the ship. The Viking Band was awesome. They usually played with the guest entertainers on stage and played in Torshavn Lounge after the stage show. I have great memories of many nights listening and dancing to the music of these talented musicians in the Viking Band. The band sought requests and socialized with guests. I enjoyed The Viking Trio, the guitarist Laslo and the pianist Ferry. who played between 5:00 and 11:00 each day. Concerts in the Atrium we excellent.All the service was exceptional - bar staff, waitstaff, & housekeeping were the best. Educational speakers were excellent. There were too many out of the way industrial ports requiring long commutes to the desired destination. Excursion descriptions were glorified and inaccurate. The complimentary wifi was pitiful and it was very difficult to post on my blog. I preferred this ship to the larger options and would consider cruising with Viking again. Since this cruise was Viking's first World Cruise, I hope they learn from experience and improve in the area of shore excursions with accurate descriptions. Read Less
Sail Date: December 2017
We had planned for this Viking inaugural round-the-world cruise two years earlier, but we decided to get married one week before our departure - so it became our extended honeymoon and what a memorable honeymoon it turned out to be. ... Read More
We had planned for this Viking inaugural round-the-world cruise two years earlier, but we decided to get married one week before our departure - so it became our extended honeymoon and what a memorable honeymoon it turned out to be. Before signing up for the cruise, we studied the countries and ports we will be visiting. We were very impressed with the ports that Viking has chosen since most of them were not the frequently picked by the usual crowd. We were also glad that Viking has taken the chore of obtaining all the necessary visas at no cost to us. The entire embarkation and disembarkation process was a breeze and we were the envy of the passengers of other cruise ships docking nearby. Everything was top notch, services such as dining, entertainment and excursions, to the ship and cabin. Viking has always been rated numero uno for their river cruises, but after launching world cruises three years ago, Viking has been rated numero uno already for 2016 and 2017 - very impressive. Viking has won us over as life-long clients. Well done, Viking! Read Less
3 Helpful Votes
Sail Date: December 2017
We have done 4 world cruises previously and wanted to try their first World Cruise 141 days.The ship is lovely the food was like most ships we did not as a whole enjoy the specialty restaurants the food was not the higher quality we ... Read More
We have done 4 world cruises previously and wanted to try their first World Cruise 141 days.The ship is lovely the food was like most ships we did not as a whole enjoy the specialty restaurants the food was not the higher quality we expected. The portions were small and usually too salty or strange to our taste that even though they were offered to the world cruise set free we canceled our reservations after the 5th try! The Italian restaurant was good but did not offer spaghetti or angel hair pasta without previous arrangement. The room was lovely we had a Deluxe Veranda and the heated floors and large flat screen TV was the best we had seen, even in some of the ships highest end rooms! The service was excellent the restaurant staff and bar service was top notch. Because the ship was financed by the largest Chinese Bank the serving staff had to be a large portion of the staff was Chinese and they were well trained and excellent at their jobs! They went overboard with their on board cultural experiences! Entertainment was often local and the ship usually did only one show unfortunately there was no way to display the talent properly. Their theater seating could not seat everyone on board so many had to stand or dodge the person in front or get there early to get the front row. For some reason the ship refused to do 2 shows a night even though they know neither the pool area or theater could seat everyone on board. This was something we had never run into before so if you are going for entertainment you might pick another ship. All entertainment except for 1 night a week at the disco (the dance floor will only accommodate 6 or 8 couples) the bar was the only place they had real rock and role to dance to everything else was very cultural high brow. Guitar, Chamber Music,Opera ,Piano and Violinist were the order of the day every day!!!! If this is what you like this is your ship but if you were raised on Rock and Roll like most Americans seek another ship! A once in awhile comedian or magician was a treat. Believe me this can make a lonnnnnggg World cruise! If you like musical theater and dance this is not your ship. The ports of call were standard fare and as they were new at this some mistakes were made they did not have the money to pay for us to cruise Hulong Bay as we were promised we were not happy! One of the best things on board was the large outdoor seating for meals on the stern. When the weather was good they threw all the sliding doors back and it was wonderful. The Spa is spacious and the extras they offer are great fun. The Gym is well thought out and works very well. Only it does not open early so if you want to exercise early or late you will find that it is closed to the guests and opened for the crew only! Beware we were told Cruise insurance was included of 150% when my husband became ill but they paid us less than 100%. There was no asterisk or foot note to say up to etc. even on the contract but the insurance company refused to live up to the promises that Viking made to us in their brochures so you might want to get additional insurance. In essence she is a lovely ship but would be better on a shorter cruise. Also beware the promises that Viking makes they will not pay 150% they lied! When I booked the cruise they said they had Zumba on board and they did not! Read Less
Sail Date: December 2017
We chose Viking because we had cruised with them on the rivers of Europe. We chose the 141 day World Cruise so we could see the world. We were not disappointed on either goal. Many friends asked before the cruise if 141days was too much ... Read More
We chose Viking because we had cruised with them on the rivers of Europe. We chose the 141 day World Cruise so we could see the world. We were not disappointed on either goal. Many friends asked before the cruise if 141days was too much and we weren’t sure but now that it is done we could recommend it without reservation. The ship was brand new and a beautiful design, elegant but comfortable, plenty of places to find a quiet spot to read. There were bridge lessons and duplicate play which was a surprise. The entertainment was fantastic and quite varied. Food was outstanding. Viking doesn’t nickel and dime you with a lot of extra expenses. On such a long cruise we actually got to know the crew well and crew members actually left the ship before we did and the good bye ceremonies were great. Our Cruise Director, Heather Clancy, was the most amazing talent and amazing person. As we left the ship to come home at 4:45AM in London, she was there to say good bye and give us a hug, as were the other Officers. She also led our Christian Worship each week. The house Band was amazing and backed up a wide range of entertainers on the stage at night and performed afternoon concerts in the atrium. The whole 141 days was the trip of a lifetime. Read Less
Sail Date: December 2017
We've always wanted to go on a world cruise (150 days) - and we had heard such wonderful things about Viking. Also, the Viking Sun was a new ship with modern electronics. The ship was a smaller one with less than 1000 passengers, ... Read More
We've always wanted to go on a world cruise (150 days) - and we had heard such wonderful things about Viking. Also, the Viking Sun was a new ship with modern electronics. The ship was a smaller one with less than 1000 passengers, which was great for us. All the appointments on the ship were clean, new and comfortable. A goodly number of dining venues was available and all were very good. The ship planned many, many daily activities just in case the shore excursions weren't enough. And at every port, there was always one included excursion. There were also a varied quantity of other excursions if you wanted to go in a different direction. The nice thing about the ship being smaller was that we rarely had to be tendered into port. Also, we visited ports that larger ships couldn't go to. Initially the Wi-Fi was too slow, but the management listened and arranged to have it augmented and sped up. Much happier after that. The en suite TV electronic system was marvelous. The service was wonderful and the crew always cheerful and attentive. Getting on and off this ship was much easier than the larger ships by far. Will definitely sail with Viking again. Read Less
Sail Date: December 2017
It was happening when we wanted to go, and to places that were on our bucket list. And we had previously been on a Viking River cruise . Which was totally outstanding. The ship was brand new, it was its maiden voyage. The ... Read More
It was happening when we wanted to go, and to places that were on our bucket list. And we had previously been on a Viking River cruise . Which was totally outstanding. The ship was brand new, it was its maiden voyage. The restaurants on board were magnificent, there wasn’t a detail that was missed. I don’t think you could ever beat how terrific the crew was, it was like a family. And you were welcomed home after your day ashore. This was a World Cruise, we were gone for 141 days, it was sad to leave the ship. The way the ship was set up, public areas, it was like going into someone’s private living room or library. The different lounges were absolutely amazing. We enjoyed this cruise so much, we booked another, a back to back. Starting in Stockholm and doing the Baltic and ending in Bergen and then going to the top of Europe and back to Greenwich. Read Less
1 Helpful Vote
Sail Date: December 2017
Inaugural world cruise that gave me an opportunity to see the world on a beautiful new ship. The ship is beautiful and has so many spaces for meeting friends or spending some quiet time alone. The crew was always helpful and went out of ... Read More
Inaugural world cruise that gave me an opportunity to see the world on a beautiful new ship. The ship is beautiful and has so many spaces for meeting friends or spending some quiet time alone. The crew was always helpful and went out of their way to make sure we were comfortable and had everything we needed. The guest speakers were excellent and the entertainment was excellent. Lots of local entertainers and a variety throughout the cruise. The captain was very friendly and gave a noontime status report. In every port we were provided with many options to fill our time. The dining options were very good and several local chefs joined the cruise to provide local favorites. Our cabin was comfortable and the staff were constantly checking to make sure we had anything we wanted. Viking went out of their way to make sure we had a memorable vacation. Read Less
1 Helpful Vote
Sail Date: December 2017
This was our third cruise with Viking and we chose this cruise because of our past experience. The ship is so conveniently designed for the comfort of the passengers. Our Cabin was quite comfortable even for a 122 day cruise. The ... Read More
This was our third cruise with Viking and we chose this cruise because of our past experience. The ship is so conveniently designed for the comfort of the passengers. Our Cabin was quite comfortable even for a 122 day cruise. The steward were extremely attentive and took care of our every need. The food was very much to our liking and offered many alternatives for us.there were always excellent alternatives from which to choose. The shore excursions seemed well organized and offered many alternatives from which to choose. There was high quality entertainment every evening. I don’t think we missed more than a handful of the performances. There just seemed to be so many things to do for personal enjoyment. The interaction with so many new friends was awesome and several have kept in touch even four months later. We have booked another, our fourth cruise with Viking and are counting the days. We even booked the same cabin as well. With all of Viking ships constructed and laced out the same it just felt like we were going to our home away from home. Thank you Viking for another wonderful experience Roger and Kaye Read Less
Sail Date: December 2017
Four months of traveling alone, both firsts for me (and for the Sun), along with eccentric eating practices, made me rather apprehensive as the embarkation date approached. Instead it was a glorious experience. The variety of the 50+ port ... Read More
Four months of traveling alone, both firsts for me (and for the Sun), along with eccentric eating practices, made me rather apprehensive as the embarkation date approached. Instead it was a glorious experience. The variety of the 50+ port excursions, my raison d'être, many ports one-dayers and/or new to Viking, not to mention the preparatory port talks, were well run, seldom a cattle-car experience. The World Cafe provided me with my best dining experience ever, for its variety and convenience. I'd done a short cruise on the sister Viking Star, and was as delighted as I expected to be with the cabin. The senior staff, especially the cruise director, were extraordinarily warm, energetic, and responsive to constructive feedback. Other high points were the duplicate bridge, trivia contests, and library contents. With respect to entertainment, I've never been charmed by stage shows or cocktail parties, but I was delighted to watch the Eagles' march to the Super Bowl during the first weeks crossing the Pacific. Though I'm quite happy by myself, the fellow travelers I met on excursions and shipboard activities were mostly good companions. Only persistent problem was temperature control in the public spaces -- not unexpected for a first cruise in the tropics which were mostly new to Viking. Value for money? Well, compared to the costs of my other travels, I expected this would be a one-off, but not so! Read Less
Viking Sun Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.5
Entertainment 4.0 4.3
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.5 4.1
Enrichment 4.5 4.3
Service 5.0 4.7
Value For Money 5.0 4.3

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