3 Helpful Votes
Sail Date: December 2017
we initially booked when we were docking in multiple ports and Havana so were disappointed with the Cienfuegos docking only for cuba. We weren't able to tender in key west due to rough seas but had been there multiple times as we live ... Read More
we initially booked when we were docking in multiple ports and Havana so were disappointed with the Cienfuegos docking only for cuba. We weren't able to tender in key west due to rough seas but had been there multiple times as we live in the Miami area so that gave us an extra sea day pretty rough. The problem is that Viking doesn't offer much for sea days as far as activities and entertainment. When we finally did dock in Cienfuegos we had excursions to Trinidad and overnight Havana. The poverty in the rural areas is pretty much like may 3rd world countries. Trinidad had some interesting architecture the lunch was ok but it was very dirty. And they were selling a lot of not very interesting art. We stopped at the mill and had some aggressive vendors forcing birds to stand on you ! One guy grabbed my baseball cap off my head to put on palm leaves I grabbed it back! The overnight Cuba was amazing, although a bit of a hassle with the overnight bag and four hour bus ride each way. The old Havana area was amazing the food was amazing and the classic cars and Tropicana show were all amazing ! The hotel was dated but had a beautiful beachfront location. I wish they had planned it out better and more time in Havana! The people were warm and interesting and welcoming of Americans! Once back on the boat we opened our champagne in the minibar for our cuba sail away. Again was amazing! The boat is breathtakingly beautiful and clean. Service was hit or miss, food was ok in Chefs table and Excellent in the main dining restaurant and Manfredi's Italian. We opted for the silver spirits package once onboard and enjoyed top shelf single malts and grey goose included! The crowd on board were older with a mix of some 40-50's looking to visit cuba. Everyone was well travelled and great in conversation especially after a few scotches! The explorer bar was my favorite and they made the best drinks! The whole boat was very cozy and never felt crowded. The shows were cute if not cheesy and the performers all mingled with the travelers which was awesome! We had a penthouse veranda cabin which was well laid out and nice shower bathroom with warming floor! Spa was nice and new have to check out the ice room! The immigration process in and out of cuba was very easy although we did buy some art in Havana and had to show immigration the receipt or we would have had to pay a 10 CUC tax on leaving the customs area so have some cash when leaving if u have art! the cuc to dollar is essentially a 1 to 1 so not too confusing some vendors even took dollars but u should exchange some CUC when u arrive at the port. So overall a great trip with some minor kinks that Viking hopefully will work out. A great way to see cuba ! Read Less
1 Helpful Vote
Sail Date: December 2017
Because the cruise went to Cuba a place that neither my wife or I have been to before. The trip was very enjoyable. The overnight stay in Havana was a real pleasure. The hotel was great and the show at the Tropicana was really good. ... Read More
Because the cruise went to Cuba a place that neither my wife or I have been to before. The trip was very enjoyable. The overnight stay in Havana was a real pleasure. The hotel was great and the show at the Tropicana was really good. They took us from the hotel to the Tropicana in a older convertible which was nice. The food that was supplied was good also. They claimed that the hotel was a five star hotel and it probably was. The rest of the sight seeing was food also. The guide was well informed. He didn't leave much out if anything. This was my first sailing with Viking Ocean Cruises and very satisfied with the whole experience. Looking forward to booking another cruise with them. Everything was first class and the way we were treated on board the ship was great. Food was great and the buffet and the dining room was terrific. Read Less
Sail Date: December 2017
Wanted to visit Cuba and love sailing with Viking so this was a good fit for us. Rated very good instead of excellent because we did not dock in Havana. Instead we were tendered in Cienfuegos, which is about a 4 hour drive to Havana. ... Read More
Wanted to visit Cuba and love sailing with Viking so this was a good fit for us. Rated very good instead of excellent because we did not dock in Havana. Instead we were tendered in Cienfuegos, which is about a 4 hour drive to Havana. Viking offered an included overnight excursion to Havana which we did. We rode in a bus to Havana, visited an artist in their home, had a good tour of old Havana and had a nice lunch with music. Hotel was nice. For dinner, we were picked up in the classic convertibles (a highlight for us) and driven to another restaurant, then onto to Tropicana. Wonderful show. Next day on way back to ship, did a tour of Bay of Pig museum...this could be excluded in future tours, in our opinion. We also did the included excursion to the city of Trinidad. Drive was a little over an hour. Saw more of countryside. Good tour. We had read postings from others who did this trip 2 weeks prior to us so we were prepared with hand sanitizer, tissues, etc. 2 of the restaurants we went to did not have flushing toilets...attendant had to prime them with water after use (maybe too much info there) Sun is a beautiful ship. Never feels crowded. We enjoyed entertainment in the Exployers Lounge and Atrium Bar. The Long and Winding Road show poolside was fun as was the ABBA show. We found service aboard to be wonderful. We were very surprised that they ran out of Chardonnay on Day 2 of our cruise. Our favorite dining is at Manfredi’s. No cost but reservations required. The Restautant also has wonderful food. Not a big fan of The Chefs Table as you have no idea what menu they will offer when you make reservations prior to sailing. It is fixed menu but does have wonderful wine pairing. Would be nice if they would post menus on MyVikingJourney so you could select a day with a menu you would enjoy most. Read Less
2 Helpful Votes
Sail Date: December 2017
We took this cruise due to the list itinerary. It included Key West, Belize, Cozumel, w days docked in Havana, and 2 sea days. It gave a test of destinations that we had never seen. We had been on the sister ship last year and loved the ... Read More
We took this cruise due to the list itinerary. It included Key West, Belize, Cozumel, w days docked in Havana, and 2 sea days. It gave a test of destinations that we had never seen. We had been on the sister ship last year and loved the cruise. 2 days before cancellation without penalty or a penalty of $100 a person, we were alerted to an extreme itinerary change. It eliminated Belize, Cozumel and instead of docking in Havana, we were anchored ( not docked) in Cienfugoes, about 150 miles or a 4 hour arduous bus trip one way to Havana. Viking tried to compensate by giving each guest who had signed up for the original itinerary, $250.00 ship board credit, included a night in a hotel and included the shore excursions. There was little to spend on the ship and all of the affordable items were gobbled up immediately. The ship was nice as was the food, service and entertainment. Had the original itinerary been in effect, this would have been an exceptional experience. Oceania had a cruise in the same time slot, but were already booked by the time we were alerted to the extreme itinerary change. Obviously the most disturbing part of this was that we did not get to dock in Havana. I had called Viking several times with questions and got a different spin on the whys of the change. The representatives were all courteous, but apparently not well informed. I checked into future Viking cruises to Cuba. Still no docking in Havana. A shame. This was our 4th Viking cruise. To cruise critic, I cannot think of anything further to add. Ship and service was good. Itinerary was disappointing. Entertainment was good. What more can I say? Read Less
Sail Date: December 2017
We chose to go to Cuba because it was a once in a lifetime experience. There is no telling when and if the US will cut off relations with Cuba. It was quite a memorable experience to say the least. However, it wasn't the trip that we ... Read More
We chose to go to Cuba because it was a once in a lifetime experience. There is no telling when and if the US will cut off relations with Cuba. It was quite a memorable experience to say the least. However, it wasn't the trip that we initially signed up for. On several occasions we were scheduled for dinner reservations, however when we arrived at the dining room, we were told they did not have our reservations. The first incident, we were told that we called and cancelled our reservations, which was not true but we were able to have dinner that night. We then made a second reservation and when we went to eat, we were told they did not have a reservation for us. We were then asked to wait or come back later, we said forget it and left. Our excursions were booked before the cruise. While others received their excursion tickets, ours were missing. I had to go back later to check on them and they were ready for me the next day. We did enjoy our excursion experiences after the ticket hiccup. Overall, the trip was enjoyable except the mishaps with the restaraunt reservations and excursion tickets. We enjoyed the food and the cabin was very nice. Read Less
Sail Date: December 2017
We were on the December 1-8, 2017 cruise to Cuba on The Viking Sun. Very beautiful new ship with really nice public areas, pool, spa, and fitness center. Like the river cruises, Viking did an outstanding job with the Cuba tours with ... Read More
We were on the December 1-8, 2017 cruise to Cuba on The Viking Sun. Very beautiful new ship with really nice public areas, pool, spa, and fitness center. Like the river cruises, Viking did an outstanding job with the Cuba tours with highlight being and included stay at a very nice Havana hotel and Tropicana Show. Cuban guides were excellent! Reason for giving Average score for Dining and Service: 1. Breakfast and lunch buffets were nice, but had some quirks. Only one side of the World Cafe had a salad bar and way too many desserts! 2. Wine service in the Restaurant was very poor because they only has 3 wine stewards, leaving only one for the Restaurant and the others for the specialty restaurants. Never did they announce what white or red wine they were pouring, nor did they offer a wine list. Once they lost a bottle of Chardonnay we had purchased, and after much to-do looking for it ending up just giving us a free bottle. The Head Waiter agreed with me about the poor service but said that upper management was not listening to his recommendations. Service was excellent in specialty restaurants. The Viking Band was excellent and really livened the place. Demographics of passengers were 60+ years in age and were retired college professor/ school teacher types, not saying their is anything wrong with that! Overall great cruise and beautiful new ship. Viking just needs to iron out some service issues in the Restaurant. Read Less
1 Helpful Vote
Sail Date: December 2017
I really wanted to rate this trip a 4.5..... We had taken a Viking River cruise and wanted to try a Viking Ocean cruise. We chose the Cuba cruise, based on the itinerary which also included Belize, and were disappointed when we were ... Read More
I really wanted to rate this trip a 4.5..... We had taken a Viking River cruise and wanted to try a Viking Ocean cruise. We chose the Cuba cruise, based on the itinerary which also included Belize, and were disappointed when we were informed of the itinerary changes 4 months before departure (Belize was dropped), however, we were more than satisfied with the options Viking offered to compensate for the changes. The ship was fantastic. It was the perfect size, spacious and well-designed. We had one of the larger cabins (Penthouse Veranda) and were very glad we upgraded, although I could have been happy in a "Deluxe" cabin. We liked the extra closet space and larger bathroom. In addition, at our cabin level, we were able to make dinner reservations and select our excursions earlier than lesser-priced cabins, which meant we pretty much got what we wanted, when we wanted it. The staff was wonderful and attentive. The excursions were also well-done and the guides were very knowledgable. I only had two minor complaints. The gym/fitness room is beautiful and well equipped, however, no classes were offered. It would have been nice if some stretch, yoga, Pilates classes had been available. Even small sailboats like Windstar offer early morning classes on the deck. It just seemed a shame that they did not take full advantage of the wonderful workout facility. Secondly, guests need to be aware that the Chef's Table menu changes every three days and alternates between Scandinavian, Asian and French cuisine. This was not mentioned on-line when we made our reservation, so we ended up with the reindeer appetizer rather than the escargot, which would have been my preference. All in all, it was a great trip and we loved the Viking Ocean cruise experience so much that we booked the same ship, same cabin in 2018, with a stop in Belize! I am counting down the days.... Read Less
2 Helpful Votes
Sail Date: December 2017
We have been looking for a way to get to Cuba for a while and this had mostly Cuba with the majority of the accommodations on the ship. (which was a good thing because the hotel in Havana did not have hot water the second day!) Cuba was ... Read More
We have been looking for a way to get to Cuba for a while and this had mostly Cuba with the majority of the accommodations on the ship. (which was a good thing because the hotel in Havana did not have hot water the second day!) Cuba was amazing and the guide that we had for the overnight to Havana was great. The activities in Havana were well planned and that whole experience was great. The guide that we had for the day in cienfuegos was not so great. The boat is lovely, and since we had been on the Viking Star last year, we knew to make reservations at the specialty restaurants immediately. We did so and were able to go to each twice! The Chef's table is fabulous! My only complaint was that in the main restaurant when we asked to be seated at a "joining" table we were told that they were too busy to do that. I find that very very disappointing. We like to meet other people and learn about other people when we cruise and you cannot do that as well when you are eating by yourselves all the time. They need to revise this policy. The wines that they were offering were plebeian at best. Read Less
Sail Date: December 2017
We had always wanted to go to Cuba, and when Viking said it was going, we signed up. While there were obstacles along the way (Cuba nixing port call for us in Havana, unexplained medical problems suffered by American diplomats in Cuba, ... Read More
We had always wanted to go to Cuba, and when Viking said it was going, we signed up. While there were obstacles along the way (Cuba nixing port call for us in Havana, unexplained medical problems suffered by American diplomats in Cuba, itinerary changes, U.S. Cuba travel regulation changes), we are very glad we didn't cancel this cruise. There was some extra effort in getting to Havana, but Viking outdid itself by working with a travel agency to give us a fabulous experience that was interesting, fun, and well choreographed. Of course the ship is beautiful, as was our cabin. Dining is great. My husband loves the World Cafe, and I love eating outside if the weather is decent, so we spent a lot of time in the World Cafe. Activities were low-keyed but adequate for probably the majority of people Viking atracts. We appreciated the free internet and included excursions, and the extras Viking gave us when our itinerary was changed. Free use of the spa pool, sauna, etc. was nice too, although I'm not much of a spa person. We thought the port talks were excellent. While the entertainers didn't present the big, splashy nightly shows that some other cruise lines present, we felt the quality was high. We loved the service on the ship, and the little things as well - ship phone number on your key card, door bell, more drawers on the Sun, placement of your luggage on the bed when you embark, etc. I liked the impromptu/informal gatherings in the Atrium, and the fact that the cruise director was personable but not in-your-face friendly/accessible. Most importantly, I think the excursions were well run, and I know how hard that must have been, given that Cuba is a new country for Viking. Yes, we spent time on buses, but hopefully Viking will gain approval to go to Havana in another year or so when Cuba feels it can handle more visits. Also, hopefully people will feel freer to arrange their own excursions and not be dependent upon ship excursions, which are usually more expensive with less quality than what can be arranged on your own. Given what Viking had to work with, I think they and Cuba Travel Services did a fabulous job. I loved Trinidad, and of course Havana was very interesting and rewarding to visit. Those classic cars everywhere make Cuba a pretty unique travel destination, and I'm glad I got to see (and experience) Cuba before it is completely overrun with American tourists. My only regret is that despite visiting Cienfuegos, I had little time and energy left over to see much of it! Read Less
Sail Date: December 2017
We chose this cruise for the opportunity to see Cuba and to enjoy another Viking Ocean Cruise. We'd been on the Sun's sister ship - the Viking Star - for a trip to the Mediterranean in 2016. We loved that experience and knew ... Read More
We chose this cruise for the opportunity to see Cuba and to enjoy another Viking Ocean Cruise. We'd been on the Sun's sister ship - the Viking Star - for a trip to the Mediterranean in 2016. We loved that experience and knew we'd feel at home on the Sun. Our itinerary was changed several months before our departure which we were not thrilled about. But Viking made its up to us in other ways. Docking at Cienfuegos rather than Havana was a bit of a challenge, but I'm glad that we got to see and experience both cities. The vintage car ride through Havana and the evening at the Tropicana were particular stand outs. And by the way, our visit to Key West was equally enjoyable. The ship is fantastic and everything on it! The layout, design, public rooms, food and general service is just wonderful! I highly recommend Viking Ocean Cruises if you're considering a cruise. Read Less

Top Viking Sun Itineraries

Viking Sun Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 1.0 0.0
Shore Excursion 4.5 0.0
Enrichment 4.5 0.0
Service 5.0 0.0
Value For Money 5.0 0.0

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