We went on this cruise , after hearing how great viking was . Boy were we disappointed . First the good things, the boat was clean new and well decorated . The cabins were the same and they probably had the biggest bathroom that we have ever encountered. The Italian speciality restaurant had the best food on the boat. All the staff that we meet , from the bartenders to the room steward were ...
We're in receipt of your disappointment, pastaman1, and regret that your journey to Cuba did not meet expectation. While we understand you've been in recent contact with a member of our...
food was never served hot... dining hours were awful... ALL dining venues closed at 9:30 for breakfast and 10 pm at night..even the upstairs buffet... wanted a cookie at 10:00 ..everything was put away... upstairs, downtstairs, all over the ship.. i was told to call room service...
got up late one morning at went upstairs for breakfast... it was closed... nothing avail until 11:30....
crew ...
Due to engine trouble on a Cuba cruise we missed the port of Santiago. Things happen OK. However, on a 7 day cruise that left us with 2 1/2 days in Cuba and the rest of the time on the ship. Viking has offered a 30% credit on a future cruise if you book within a year or $500.00 cash to sign a settlement agreement to keep your mouth shut. Considering that our cabins cost 10k for two people I think ...
Thank you for taking the time to review your cruise, Mr. Troiani, and for recognizing your attentive room steward and helpful tour guide in Havana. While we appreciate your understanding with...
Ship is beautiful and staff is great but not stopping in Havana ruined the trip. Cost an extra $1600 to take a 4 hour bumpy bus ride each way for an overnight in Havana. The other excursions were also expensive for what they were. Crew recommended not taking the included excursions if you wanted to see anything. Entertainment was nice especially the local acts brought on board. I would not have ...