OMG. Where do I even start. I'm cured of ever wanting to go on a cruise again and I've only been on 2. The chaos an amateurishness of the embarkation process was my first clue. Total nightmare. Before the cruise, I spent weeks emailing back and forth with the special needs department and filling out the required forms and found out on the first night that NONE of the information about my ...
We did the back to back Transatlantic and Mediterranean cruise this May. We arrived at our scheduled port time and there was approximately a one quarter mile long line outside of the terminal in the Florida sun. It took an hour and a half to enter the terminal and then an hour and twenty minutes to get our COVID test and to get registered. We finally boarded the ship 3 hours later. During the ...
When the Explorer started sailing we thought it was wonderful and enjoyed several sailings. After waiting 2 years we due to covid we sailing the new Splendor. A definite WOW. Surpassed the Explorer in all categories.The decor is elegant and relaxing too. The perfect ship to sail across the Atlantic.
Although I give an excellent rating, I must state that due to covid rules in Miami and our ...
We, along with others, checked on the website, various places, all pages said the same, and on the telephone (often more than once for many guests) before booking and sailing, that masks would not be mandatory. We also asked 'under what circumstances might this change' on the telephone and we gave various examples, every time we were informed 'it will not change'. We are medical doctors and like ...
We chose this cruise because it was transatlantic and had few ports (2) before arrival in Portugal. Due to Covid we were craving a get away but safely considering infection control etc.. We have a long history with the incredible staff and ships of Seabourn. But in today's environment you must be cautious.
We purchased, as we usually do, one of the most expensive suites aboard this ship and ...
Even though we had not been on the ship in three years due to the pandemic, very little had changed. Some of our favorite maitre'd's and servers had moved on to the Splendor as promotions or at their request. Service is still spectacular.
Not a cruise for singles. It is an older crowd and most folks are married or coupled. Guests from across the globe made this an interesting experience. ...
This was a crossing that lasted 23 days. We chose it largely for the ports. Unfortunately we were closed out of several due to Covid or weather. I understand weather as a reason for not docking, but I don't get the poor transparency. We all had to jump through the Bermuda protocol hoops prior to embarkation but then we didn't go there- likely due to folks not understanding the protocols. ...
Our first transatlantic cruise! Originally scheduled to reach Barcelona but was diverted to Tarragona. Weather during the crossing was fabulous. Sunshine, warm temps and smooth seas. The Star was refurbished last year and was is great shape. Crew was wonderful. Entertainment ranged from great to hohum. Food was up to NCL standard. Ports were great. Could easily use NCL or go on your own. The ...
While the cruise itself was pretty good, the total mess up be NCL of the disembarkment killed all the joy we had. 2 1/2 hours to get a taxi because guest services on the ship told us they would be at the port so we didn’t need to schedule one. That was a joke. It was our first cruise and maybe our last. Everything we did on board they wanted money to give us the information we were supposed to ...
We chose this cruise because the itinerary was appealing and it had good value.
We did not have time to explore Miami before we left, but we had been there before and found it to be a nice city if you can handle high humidity. Embarkation went fairly smoothly. We were on the ship by 12 enjoying our first cocktail of the cruise. On the other hand, disembarkation was a complete nightmare. It was ...