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2 Helpful Votes
Sail Date: January 2019
My sister and I chose this cruise because it was someplace we had always wanted to see but never thought we would have that opportunity. Lindblad/National Geo came highly reccommended and we were not disappointed - our room was roomy and ... Read More
My sister and I chose this cruise because it was someplace we had always wanted to see but never thought we would have that opportunity. Lindblad/National Geo came highly reccommended and we were not disappointed - our room was roomy and comfortable and the food was local and delicious. Everything from the immaculate ship, the friendly crew and fantastic excursions made this a trip we will never forget. The local naturalists were a highlight- their stories of and knowledge about the islands was an inspiration. It is wonderful that these young men and women have taken the opportunity to be educated about their island and have chosen to make a career out of educating other people. Amongst all the fabulous sights and activiities the he ability to snorkel with sea lions was my favorite thing My lasting gift from this trip is to see that there is sill someplace on earth where people value the natural beauty in which they live and have prioritized its preservation. Read Less
1 Helpful Vote
Sail Date: December 2018
We had a good time. It seemed like a good itinerary but most of the ports had very little to do. The food was adequate. Dining room service was slow. They seemed understaffed. Wish they had a happy hour and afternoon tea. Some ... Read More
We had a good time. It seemed like a good itinerary but most of the ports had very little to do. The food was adequate. Dining room service was slow. They seemed understaffed. Wish they had a happy hour and afternoon tea. Some positive things: coffee maker in the room, fishes on the carpet to tell forward and aft, great entertainment, friendly staff and had only 75 percent occupancy. Just know what you are getting into before you go! The ship isn’t new but the cabins are spacious. Internet is slow and nothing available on tv like meals, bill, etc. NCL needs to revisit offerings on sea days. More activities. Activities appropriate for age of cruisers. Cagney ‘s was excellent! Food and service. There were no port lectures because the ship makes this path only once a year. So, no one could help and there were no maps available on the ship. Read Less
2 Helpful Votes
Sail Date: December 2018
The most important for us was the itinerary. This was our first time sailing to South America. We enjoyed all the new ports on the way. The 3 tours which we took with NCL were very interesting and informative. This was also the ... Read More
The most important for us was the itinerary. This was our first time sailing to South America. We enjoyed all the new ports on the way. The 3 tours which we took with NCL were very interesting and informative. This was also the first time we cruised with NCL and the experience was very good. I liked the ship and the many activities. There was a lot to choose from and everyone could find something for themselves. I enjoyed most the special evening production shows and the music at the bars. The food was very good. We eat breakfasts and lunches in the Garden Cafe; there were many choices and the staff was very kind and attentive. I was amazed how quickly the empty dishes were taken away and the tables cleaned. In the evenings we were dining in the both main restaurants. The service was good and we were very happy with the food, specially with the fish dishes. (the flounder was excellent) Also deserts were amazing. Overall my husband and I enjoyed the cruise very much and had a great experience with NCL. Read Less
2 Helpful Votes
Sail Date: December 2018
Back to Back from Miami to San Antonio and San Antonio to Buenos Aires. Best cruise(s) we have ever taken. Ship was excellent … clean, spotless, correct passenger size (about 2000 people), friendly crew, excellent food, calm, ... Read More
Back to Back from Miami to San Antonio and San Antonio to Buenos Aires. Best cruise(s) we have ever taken. Ship was excellent … clean, spotless, correct passenger size (about 2000 people), friendly crew, excellent food, calm, peaceful and simply the best. Celebrated Christmas and New Years on ship and they had special dining AND special celebrations for both holidays. Cruise Director (Adriano) and his Assistant (Guido) were HUGELY ANNOYING .. did their jobs but had enough of both of them after Day 1. Trip through Panama Canal was most interesting as they had a narrative going through the entire 48 miles of locks. Excellent dialogue and very insightful. Ports of call were mostly great (no reason for Santa Marta and Manta) and we booked 90% of our excursions ahead of time through outside vendors. As a part of the Cruise Critic Group, we were designated a special person, Julia from Ukraine, who escorted us off the ship prior to anybody else embarking AT EACH PORT. This was absolutely the best as we were able to make all excursions without any delay. A BIG THANKS TO JULIA!!! Dont Miss any of the penguin stops ... Punta Arenas, Stanley and Puerto Madryn. Expensive to see but so well worth it! We booked with SoloExpediciones (Punta Arenas) and Jimmy Curtis (Falklands) and in Puerto Madryn (sorry - forgot vendor). Cant say enough positive things about these trips. Jimmy Curtis in Falklands had an excellent driver named Steve ... try for him if you can. Patagonia nature is simply to die for..volcanoes, glaciers and more. Penguins and llamas and alpacas and so much more. Once in a lifetime trip. Read Less
Sail Date: December 2018
We chose this cruise because of its interesting itinerary of South America and the opportunity to go through the Panama Canal transit. From the smooth embarkment at Miami, to the culturally interesting ports of Columbia, Equador, Peru, ... Read More
We chose this cruise because of its interesting itinerary of South America and the opportunity to go through the Panama Canal transit. From the smooth embarkment at Miami, to the culturally interesting ports of Columbia, Equador, Peru, and Chile, relaxing days at sea and finally our disembarkment at Santiago, Chile, we thoroughly enjoyed our voyage. The transit through the Panama Canal was one of our favorite parts. It was very interesting. We found the size of the ship to be perfect as it was not crowded and impersonal. We were not looking for water slides and zip lines for entertainment but enjoyed the walking track and sitting on deck. Our cabin was roomy and the king bed was very comfortable. It had storage drawers, and closets and a couch. The shower had shampoo, conditioner supplied and the water pressure was very strong. The complimentary food at the Four Seasons and the buffet was excellent and the servers were personable and professional. The meals were hot and there was never a wait at any open dining restaurant. All the staff on the Norwegian Sun was very accommodating and friendly and went the extra mile to take care of our questions or need. In particular, our cabin housekeeper, Francis, was detailed, kind and we developed a nice friendly relationship during our cruise. We enjoyed the economic speaker that advised us of each country's history and current condition prior to entering the port, the spanish classes, and also the most talented and quality entertainment provided us by the Atlantis Strings (an violin trio from Budapest). Upon arrival back onto the ship after an excursion, the staff greeted us with refreshing drinks and wet washclothes...that was nice. To sum it up, we have only good memories of our 30th anniversary trip aboard the Norwegian Sun! Read Less
3 Helpful Votes
Sail Date: December 2018
We chose this cruise for the itinerary and we were not disappointed. We travelled the entire length of the Panama Canal and visited Colombia, Ecuador, Peru and Chile. We had great shore excursions organized by some of our great roll call ... Read More
We chose this cruise for the itinerary and we were not disappointed. We travelled the entire length of the Panama Canal and visited Colombia, Ecuador, Peru and Chile. We had great shore excursions organized by some of our great roll call members. Waaaay cheaper than the NCL offers. I had read both good and bad reviews for the Norwegian Sun. Personally I found the ship the perfect size. Frankly I don't want or need water slides or thousands of people on a cruise of this type. The refurbished ship looked great especially the large fitness centre. Our inside stateroom chosen for us by NCL was larger than we expected and was a nice surprise. We only dined in either the buffet or complementary dining rooms. The food in the Seven Seas and Four Seasons was so good that we felt that paying extra for the specialty restaurants would be a waste of money. We dined early and the food arrived in good time and was hot. We liked the slower pace of the dining rooms allowing us to take our time and enjoy the meal. I found the buffets offered a good choice of food and we liked the themed nights. We did not purchase any alcohol on ship as we felt that it was overpriced. The drink packages at $69 and $99 per day seemed grossly overpriced. I couldn't conceive drinking that much every day. We found the complimentary tea, coffee, ice tea and lemonade sufficient. Finally the staff were terrific. Our cabin steward Amol was great. He learned my name the first day and always chatted with us about our day. Overall we had a great time and came away happy. Lastly I must mention that we LOVED the Atlantis Strings trio. We listened to them every night. A rare offering of culture amid the usual cruise fare. Read Less
4 Helpful Votes
Sail Date: December 2018
Although the Norwegian Sun has been recently renovated, they have a serious problem with proper ventilation. Smoke from the casino and designated smoking areas infiltrated the public areas of the ship. Why do they put designated smoking ... Read More
Although the Norwegian Sun has been recently renovated, they have a serious problem with proper ventilation. Smoke from the casino and designated smoking areas infiltrated the public areas of the ship. Why do they put designated smoking areas near the pool and over the aft eating area? It makes no sense. We felt that we could not get away from the smell of smoke. For whatever reason, Norwegian did not have my correct credit card number. I did not know this until three days into the voyage, when I received a curt letter informing me, "your onboard account has been deactivated and your signing privileges have been suspended." I am a Platinum member of Norwegian and found this shockingly offensive! How about a little courtesy; maybe something like, "Would you kindly come to Guest Services at your earliest convenience regarding the credit card we have on record for you." This kind of interaction with a longtime loyal guest is a surefire way to lose a customer. My next cruise will not be on Norwegian; I've just booked with Viking. This cruise had six sea days. There should be a far bigger selection of movies available to watch on television. There were only two movie channels and the same movies were recycled over and over and over again. Also, instead of the TV being mounted in front of the bed, it was way over to the right side of the cabin, which made watching in bed very uncomfortable. The Cruise Director had such a strong accent that we could hardly understand any of his announcements. This could be a safety issue in an emergency. Read Less
2 Helpful Votes
Sail Date: December 2018
We chose this Cruise because of the wide variety of islands we were visiting. This Cruise was an older crowd not very Lively so I think bedtime was roughly around 9 p.m. . All the specialty restaurants were very good and the food was ... Read More
We chose this Cruise because of the wide variety of islands we were visiting. This Cruise was an older crowd not very Lively so I think bedtime was roughly around 9 p.m. . All the specialty restaurants were very good and the food was excellent service was great but when it came to the main restaurants the seven seas and the Four Seasons ran the same menu every night. With four or five specials every night and they both ran the same specials on the same night. Entertainment was non-existent we went to two shows and that this was the type of ship that did not have first class entertainment. We chose the unlimited beverage package which was a great advantage for us, we got our money's worth. We did not do any excursions through the ship as we found they were way over priced you can walk off the ship and find a tour right on the pier for half the price. We found that tipping a few extra dollars here and there for the waiters waitresses and bartenders helped out immensely as the few dollars they charge for gratuities doesn't seem to be enough. I prefer to leave my own gratuity as I feel the people that work for it are the ones that deserve it. And on the final note it was a very good Cruise the staff is very attentive the ports were great they just need to make some adjustments with the culinary department and the entertainment Read Less
3 Helpful Votes
Sail Date: December 2018
I've been on the Sun now 4 times. I must say I believe that this is my favorite ship in the NCL fleet. I must say that the recent refurbishment has been a real plus. The color schemes are really great. This ship has plenty to ... Read More
I've been on the Sun now 4 times. I must say I believe that this is my favorite ship in the NCL fleet. I must say that the recent refurbishment has been a real plus. The color schemes are really great. This ship has plenty to do, but it's not like the mega ships. Being the smallest in the fleet it can't offer all the choices. I find it a ship where you can chill out and relax. The balcony rooms have more storage than any other balcony room I've been in. The shelves, cabinets, and drawers will provide more room to store your stuff than you may need. The bathroom is smaller. Plenty of shelve space but really only one can fit in the bathroom at a time. The Shower is also a bit small but not the worst I've seen. The dining is standard NCL. Now that all the ships follow the same menu if you like the food it is just as good here. I personally find the selections and quality of the food to be very good. Both the main dinning rooms are very nice. Either one is an enjoyable place to dine. Read Less
1 Helpful Vote
Sail Date: December 2018
We were quite happy with this cruise. It was a repositioning cruise from Miami, through the Panama Canal, to Santiago, Chile. This was our first suite experience and had a fantastic time. This was the smallest ship we have been on, with ... Read More
We were quite happy with this cruise. It was a repositioning cruise from Miami, through the Panama Canal, to Santiago, Chile. This was our first suite experience and had a fantastic time. This was the smallest ship we have been on, with a little less than 2,000 passengers. The ship itself was very easy to get around and never had a feeling of being overcrowded. We would absolutely recommend the Sun, depending on what is important to people below. Itinerary/Ports: The reason we booked the cruise was because the itinerary was completely new to us. After the sailing, we would absolutely do it again. For the most part the ports are ugly looking, commercial shipping ports. Once we left the port, we were very happy. Because so few cruise ships stop at these locations, it did not feel like we were being shuffled through the same, tired tourist, commercialized trap ports found in the Caribbean. We were able to get some good, authentic experiences, and felt like we were off the beaten path in many of the stops. On the flip side, the ports still seemed immature and still learning how to offer a wide-range of fun things to do for a couple of thousand of tourists only there for 5-12 hours. Ports included Cartagena and Santa Marta (Colombia), Manta (Ecuador), Trujillo and Lima/Callao (Peru), and Arica, Coquimbo, and San Antonio/Santiago (Chile). At three of the ports we saw some great wildlife - sea lions, dolphin pods, and a walrus. The Panal Canal Transit was outstanding and I would highly recommend to anyone. Seeing the locks and how they are done to lift and lower the ships was awesome. There were a couple of ports we only had 5-6 hours at - in general, I would recommend going through the ship for excursions for any port with that little time, unless there is a nice little town/beach right off the ship. This itinerary did not have those nice little port villages/beaches at the port. Food: We tried the Main Dining Room three times for dinner and then stopped going. Every night there seemed to be some kind of issue with temperature, quality, or options. The menu itself seemed very boring and repetitive. If we went more, we probably would have just returned food we didn't like or wasn't cooked right. Because we were in a suite, we were able to go to Cagneys for breakfast and lunch every day. After our dining packages ran out, we just paid ala carte at the specialty dining restaurants the rest of the cruise. We found all of the specialty restaurants to be good to excellent. Cagney's was probably the best - the meats were also cooked correctly. This was probably the best lamb I have ever had. Bistro was also very good. There were a couple of items I tried I didn't care for, but most of the menu was outstanding. The menu on La Cucina changed from our last sailing and I think we liked the older menu better. The new menu included some pizza options. We were pleasantly surprised by Los Lobos - we ended up going there three times. We did not have one item we didn't like. My favorite was the stuffed poblanos. We did Sushi one night - the Sushi on the Sun was better than the experiences we had on Celebrity's Sushi on Five. Moderno was ok - probably our least favorite of the options. It did not seem as good (quality of the cuts and options at the salad bar) as other ships, and we are spoiled with several Brazilian Steakhouses where we live that are much better. We did not go to the Teppanyaki - it looked like it was usually full, but we've done that so many times that the show the chef does is not exciting any more. Our only real gripe was the Sun does not have the Irish Pub, but has the Sports Bar instead. The menu and food at the Sports Bar was much worse than our experiences with the Pub and its not open as long. We never went to the buffet, so can't provide feedback with that. Entertainment: The entertainment on the Sun was below average for other NCL sailings we have been on. Maybe it was because it was a smaller ship. The production was not that good - the dancers seemed to always have a timing issue and only two of the singers were really good. Outside of the production, they had too much magic/hypnotism shows - it seemed like it was every other night. There was a Cuban born singer that performed two nights and she was outstanding. The Sun was also missing other options other NCL ships have, probably because of size: there is no Howl at the Moon dueling pianists, Cirque show, Burn the Floor, Bowling Alley etc. They did have a couple of hours of karaoke every night. There was also the typical Deal or No Deal, Bingo, and Trivia activities found on other ships. Service/Others: We were happy with the service on board (restaurant and room) and was a little above our experience on other Norwegian ships. My partner did three sessions with the Spa and really enjoyed the treatments. Often he has mixed reviews on spa treatments, but we have 100% positive about his experience on the Sun. The were plenty of bars scattered across the ship and never had difficulty getting served drinks. Because it was a small ship, the public pool area was small, but it never seemed overcrowded and there was always lounge chairs free. The Casino is tiny. Some of the table games only had one option, and the slot machines were boring. Read Less
3 Helpful Votes
Sail Date: November 2018
November 25,2018 to the Amazon Very enjoyable, but would not say that the Amazon is interesting.Just another muddy river with very little of interest. In spite of this, the cruise and ports in the caribbean are OK. Ship nice,very ... Read More
November 25,2018 to the Amazon Very enjoyable, but would not say that the Amazon is interesting.Just another muddy river with very little of interest. In spite of this, the cruise and ports in the caribbean are OK. Ship nice,very clean and welcoming.. We are not entertainment or late night types so the quality of show is not applicable to us.o us. The only short coming is the PRIME 7 restaurant. It brings down the quality of the ship.. The food is bad and we can assure you that most passengers who tried it did not go again.The food elsewhere on the ship is far better. All areas of the ship were were clean and well kept. Drinks were readily available Pool deck nice, not noisy and service excellent. At all times service was superior. Always with a smile, Quick and professional. Unfortunately we contacted bronchitis, so we missed some of the excursions, but the ones we did go on were fine. Read Less
Sail Date: November 2018
This was my first Regent cruise. It was chosen for its itinerary and except for one stop, it was wonderful. PROS: Smaller ship means smaller number of passengers, easier to maneuver on board. Crew was exceptional. Everyone, ... Read More
This was my first Regent cruise. It was chosen for its itinerary and except for one stop, it was wonderful. PROS: Smaller ship means smaller number of passengers, easier to maneuver on board. Crew was exceptional. Everyone, from tender attendants to officers were pleasant and engaged with the guests. They truly made you feel welcomed and special. The 24 day trip allowed you to form friendships with fellow guests and staff. The all inclusive aspect of Regent is a joy. No worries- all is included! Entertainment was top notch. The Orchestra had such talented musicians, the singer/dancers were broadway-worthy and most of the guest entertainers were entertaining. CONS: Navigator has a lot of vibration. I did get used to it but took a few days. One of the shore stops was awful. Boca De Valeria was purely a staged "village" fill of children begging for attention but 8n reality they want you money. I do understand that tourism is important for these people but I also feel that it was a total waste of a day. Another day in Manous or Santarem would have been much better. There were so many sites to see in those cities and only 1 day each was not enough. Overall, I loved this cruise and the Navigator. Looking forward to another Regent vacation!! Read Less
Sail Date: November 2018
We had booked a suite high and forward to limit the effects of the vibrations, i was surprised, not bad at all. The ship is smaller so it took me a while to get adjusted to the ceiling height and general smallness of the ship, it needs ... Read More
We had booked a suite high and forward to limit the effects of the vibrations, i was surprised, not bad at all. The ship is smaller so it took me a while to get adjusted to the ceiling height and general smallness of the ship, it needs refreshing and i heard it was due in the near future. The smaller ship gives you a more intimacy feeling. The stewardess were as usual amazing , always smiling and they have the worst job, cleaning up after us. There was a small decrease in quality of the service especially on the veranda. Maybe a very small decrease in the number of staffs The food was very good with a few hiccups, soufflé's are basically warm cake, good but not a soufflé , the pastry/croissant were not as flaky as in the other ships, the french baguette was amazing, the selection of cheeses was very limited, every day i saw the blue cheese, there is thousand of cheeses in the world , could have been better, the food was very good in general The excursions were fine, the buses 70% of them were uncomfortable if you were unlucky on being the last ones on the small bus, you were stuck over the wheel with your knees in your face. The organization for the excursions , checking in was bad, especially when the others ships have a different system, you come in, checkin, they give you a number then you sit until your number is called, here everybody would line up until they called your excursion number, and you do not want to be the last ones on the bus, so most people are standing to get their buses tickets Tenders , especially the first one was horrid , they picked up on it and got better. We missed the meeting of the waters, the negro river and amazon because the ship was late leaving the port by one hour, got too dark, i blame the captain, he should have been more organized or in the morning announce the event by speaker. Overall, a good trip, what made the difference was the speaker Terry Green, she made this cruise, she was terrific , and reading the river of doubt , which narrates the expedition of Teddy Roosevelt down the amazon was also very helpful. The cruise director Andy is terrific as are all of the crew, always smiling and greeting you. Read Less
12 Helpful Votes
Sail Date: November 2018
We chose Azamara, primarily because we wanted to go to Peru in the month of November. We had primarily cruised with Oceania before, and since this ship is from the same previous Renaissance line, we had familiarity with the ship. Sadly, ... Read More
We chose Azamara, primarily because we wanted to go to Peru in the month of November. We had primarily cruised with Oceania before, and since this ship is from the same previous Renaissance line, we had familiarity with the ship. Sadly, that’s where the similarity ended. Before I begin with the reasons we won’t consider Azamara again, let me note that our room attendant Dyna was fabulous, Anika, fitness coordinator is loved, and all personnel in the spa were top notch. Our cruise director, Amanda ... wow, what a voice! White Night was a smashing success. Everyone, with whom I talked, was dazzled by this event; the outstanding food, the music and dancing, the ambiance. Now then, here are the REASONS WE WON’T RETURN to Azamara: 1. Food poisoning (contracted on board, not off ship) 2. Bland, overall disappointing food including swordfish about 1/4 inch thick ... too tough to chew, with a disagreeable sauce used for color; completely tasteless Thanksgiving meal; and desserts which were largely inedible on the buffet. (Sidebar, on Oceania Cruises, I never met a dessert I didn’t like. On Azamara, I rarely found a dessert worth taking more than one bite). We skipped several meals, after a few days on the ship, thinking why bother? 3. Lack of quality wine choices. I rarely drink alcohol, but my fiancé enjoys a good glass of wine. With our “premium” liquor package, he had the choice of only four wines at each meal, which he dubbed “$10 per bottle wines.” Once we realized this, on the very first day of the cruise, he asked to upgrade to “ultimate” package, agreeing to pay the difference. The answer was “no”. Too late. BTW, if there are any sommeliers on ship, they must by in the specialty restaurants, only. Big disappointment from Oceania, where Mark could have a conversation with sommelier, even at the buffet! 4. No clocks in rooms. Requested one at desk, answer was “no.” 5. There is no game/cards room. Where the game room was, on the other Renaissance ships, Azamara Pursuit has turned that room into a suite. Cards/games are among the other activities at 10th floor “Living Room.” This might be okay, but there weren’t enough tables, bridge lessons-lady loud voice interferes with those of us trying to play other board games, and in the evenings, when the live entertainment was in this room, we couldn’t talk, let alone think. Azamara squeezed two extra paying cabins onto their refit of this ship, to the detriment of the rest of us. 6. What was dubbed AzAmazing evening, was totally awful (this is a quote of another shipmate). The female performer was downright rude to her backup band. The round trip bus ride was over two hours. From where we were seated, seeing the stage was a struggle. 7. I’m not a fitness buff. We take the stairs, not the elevators, but when it comes to using the equipment, I don’t. However, the buzz about the ship was that everything in the fitness room was old/needed repair. 8. Frozen yogurt machines (both) were out of service nearly the entire trip. When shipmates tried to get ice cream from the buffet, after 2:30, the answer was “sorry, no, we’re closed.” 9. General lack of communication. We were on the ship several days, before we discovered they actually did have an afternoon tea. 10. Where is the string quartet, or similar entertainment? Read Less
9 Helpful Votes
Sail Date: November 2018
We chose this cruise based upon the itinerary. The price was right and being that we had never cruised on a smaller ship we thought we'd give it a go. No disappointments overall. The ship was indeed reflective of a recent overhaul. ... Read More
We chose this cruise based upon the itinerary. The price was right and being that we had never cruised on a smaller ship we thought we'd give it a go. No disappointments overall. The ship was indeed reflective of a recent overhaul. Interior appointments appeared as-new. However, the staffing appeared new as well. Several volunteered that this cruise was their first on this ship - and as such they couldn't always answer our questions. Alarmingly, this was also the case at the Guest Relations Desk! When embarking, the process went very smoothly and quickly - however, they neglected to put a sticker on our card which indicated we had the upgraded drink package. So naturally, the first issue encountered on our cruise was only a few minutes after boarding when we sat down and ordered our very first drink - and found out that we didn't have the drink package (due to no sticker). The sever let us have upgraded drink after we showed him our invoice. He said we needed to go to Guest Relations to get our sticker ASAP - then he commented that "this happens all the time" - not a good way to make a first impression. We also noticed that in the Windows Café none of the staff behind the counter are wearing gloves, despite their touching the food from time to time - not good. We also noticed that at breakfast time there is a back-up of guests waiting to get toast - it seems like this should be addressed. My wife also got a great looking cup of very fresh berries one morning, however she found a one inch long coarse black hair in it. Lastly, regarding the Windows Café, on a number of occasions we had to go get our own coffee and juice in the morning after waiting for 5 minutes (or slightly more) with no table service; even though there seemed to be enough wait staff in the area. Overall the food quality was good with a reasonable amount of variety in the Windows Café. The main dining room however was flawless - great furnishings - well arranged - and more importantly the food was excellent, as was the wait staff. Absolutely nothing but praise for the main dining room staff - they are definitely "dialed in". We found the pool area to be very comfortable, with excellent deck chairs (firm padding with an attached pillow and plenty of nice towels and blankets). The deck service was excellent. The cabin staff was flawless; A+. They were always friendly, and addressed us by our names. The room was kept spotless, with plenty of clean towels. The cabin itself was nothing extraordinary - other than it did present as new. The mattress was very comfortable - cabin lighting was good. The bathroom was tight but clean and efficiently laid out. Toilets worked perfectly. We never ran out of hot water. The TV was good, with a fairly good selection of channels. The internet speed was adequate at 430kbs - seems slow but email and apps worked fine. The Mosaic Coffee staff was always smiling - friendly and welcoming. The Fitness room was surprisingly equipped given the small size of the ship - and the on-staff trainer was very knowledgeable an professional. Maybe more classes (especially on sea days) would be a nice bonus. Shore Excursions were expensive (no surprise) but they would benefit by eliminating any shopping opportunities - since they were seen as an annoyance to everyone on the tours we were on. No one wants their limited/expensive shore time eaten away at by a forced shopping trip to an emerald store or T-Shirt bazars. On sea days we were treated to two talks by a woman from the World Wildlife Fund and also by talks by a UC professor regarding our various ports of call. They were all very well received. The Livingroom is exceptionally relaxing (they have some nice chaise lounge chairs along the front of the living room) - very cozy and comfortable furniture lending itself to striking up memorable conversations with fellow travelers, reading a good book in a sun-soaked area of the room, or tasting some free hors d'oeuvres with a nice coctail or wine. Live music is available later in the day as well. There is a game area dedicated to scrabble, cards, etc. which was constantly used by guests. In closing my comments, this last example sums up our review. Upon crossing the equator Azamara had a very fun filled ceremony involving the crew dressing up and fullfilling a ceremony involving kissing of a large fish, bowing before King Neptune and then getting smeared with multi-colored goo (while in uniform) and pushed into the swimming pool. Loads of fun. They then followed up with nicely printed individualized certificates which we found in our cabins that evening certifying exactly where we were when we crossed the equator. I noticed upon returing home that the coordinates on this official certificate were incorrect (they had us crossing near Singapore instead of off the coast of Ecuador). So my point is that Azamara has high asprirations - which they generally meet - but they need just a little more attention relative to their execution. As always, the devil is in the details. Read Less
2 Helpful Votes
Sail Date: November 2018
Chose this cruise to see the Amazon. Went 1500 km to Manaus. Was not disappointed!! Smooth getting on and off. Ports were very good. Shore excursion in St Lucia was not great due to heavy rains and the last hour and a half was in the ... Read More
Chose this cruise to see the Amazon. Went 1500 km to Manaus. Was not disappointed!! Smooth getting on and off. Ports were very good. Shore excursion in St Lucia was not great due to heavy rains and the last hour and a half was in the dark. So not researched very well. Cabin was very comfortable and clean. Dining was very good activities were a lot of fun. Entertainment was usually very good. Small ship so always lots of pool chairs and never crowded. Guest speakers were excellent. Service also very good. Transfer from Fort Lauderdale to Miami with SAS transportation was really good and very reasonable $15 pp and we used the service both going and returning to Fort Lauderdale . Cruise staff were really friendly There were no children on this cruise. Very hot and muggy in the Amazon area and length of cruise 35 days was prob why. Great overall!!! Read Less
2 Helpful Votes
Sail Date: November 2018
We've taken 32 cruises on many different lines and now find that Seabourn is our favorite line. We booked this cruise as a way to get us to South America, and were happily surprised by the extra bonus of Antarctica. I was most ... Read More
We've taken 32 cruises on many different lines and now find that Seabourn is our favorite line. We booked this cruise as a way to get us to South America, and were happily surprised by the extra bonus of Antarctica. I was most pleased by the careful attention paid to passenger safety and comfort. An expedition to Antarctica is not easy and many passengers had some degree of disability. Still we never felt endangered and we saw a lot of Antarctica in comfort, both on ship and off. Embarkation in Miami was a breeze and getting off and on in all ports, including tender service, was fast and easy. This is one of the pleasures of traveling on a small ship. Disembarkation in Buenos Aires was chaotic and Seabourn might have been able to provide more assistance there. Good activities on board, especially the lectures that focussed on the regions to be visited and on the geography and biology of Antarctica. We were well-prepared for most ports. We took only a few excursions, which were quite expensive. We splurged on the overnight excursion to Machu Picchu and it was the highlight of our trip. No complaints about the service. Very few things went wrong. Entertainment was cruise ship style. Some of the guest performers were quite good. The group of singers and dancers on board performed cheesy cruise ship shows put together by Belinda King. Some of the best events were the parties hosted by the ship. Our only complaints have to do with the cuisine. The ethnic nights in the Colonnade were too often disasters with inauthentic food way worse than what one finds in a cheap ethnic restaurant on land. Chinese and Thai were especially inedible. Food in the main restaurant was adequate, but quickly became repetitious after only a week. In fact the array of dishes was limited and kept recycling during our 46-day cruise. Otherwise it's all about Thomas Keller, which is a big lah-dee-dah. The specialty restaurant which bears his name is a steak house with old fashioned steak house food. The main restaurant often has Keller-inspired dishes which were too often disappointing We did like the Keller hamburgers and hot dogs served at the poolside grill, but to praise burgers and dogs on a luxury cruise line is just plain sad. Thanksgiving dinner was a disaster with most of the traditional dishes missing, and they had only 3 turkeys to serve to over 400 guests, so they ran out halfway through the meal. Seabourn really needs to up their game in the cuisine area. I was very happy with the cuisine at Earth and Ocean and we ate there as often as possible. We absolutely adored the beverage service, from the fresh OJ to the skinny lattes, to the delicious cocktails, to the inclusive wines with dinner. Great service in all the bars. We will be back on Seabourn when we find the right itinerary. We find it a very good buy when one considers all that is included. Unfortunately we generally use ships to get across oceans, and Seabourn's itineraries for crossings are not usually practical. But we will always keep our eyes out for a possibility. Overall we were very happy. Read Less
8 Helpful Votes
Sail Date: November 2018
We chose this cruise for the itinerary through the Panama Canal to Peru. The excursions we booked on our own were far better than the experiences people had on the cruise line's offers. Many of the ports visited were for the first ... Read More
We chose this cruise for the itinerary through the Panama Canal to Peru. The excursions we booked on our own were far better than the experiences people had on the cruise line's offers. Many of the ports visited were for the first time and the itinerary staff knew little or nothing about them. You would think they would send out people ahead of time to learn about the areas they were going to visit. One port in Ecuador was rated so dangerous in online reviews that we did not even get off the boat. First time ever for us on a cruise. Food was okay but nowhere as good as on Oceania. In general, the cruise was very overpriced and did not include airfare in the pricing. Many of the people on board cruised year round, knew each other and were quite clique-ish. Many of the staff were snootish as well. Disembarkation was a disaster!!! Basically, they were done with us. We will not travel with them again. We will probably stick with Oceania. Read Less
4 Helpful Votes
Sail Date: February 2018
I wanted to see the Amazon and experience the environment. The tours were as described and the highlight was the Manaus rubber museum & Indigenous village. Our guide was excellent and the boat crew was efficient and concerned about our ... Read More
I wanted to see the Amazon and experience the environment. The tours were as described and the highlight was the Manaus rubber museum & Indigenous village. Our guide was excellent and the boat crew was efficient and concerned about our safety and experience on the tour. The entire Viking crew was very responsive to our needs and were always friendly and pleasant. If something was needed a single request was all that was necessary. Wine was provided and the glasses were refilled before they were empty. The food was excellent in all locations. The staff officers were open to questions and suggestions. This was my second ocean cruise and I could see changes based on suggestions from the first cruise in place. The spa was great with a sauna, steam room,snow grotto, warm pool and hot tub all included at no extra cost. Our cabin stewards were very efficient, pleasant to work with and anticipated all of our needs. The bathroom had a great shower, a heated towel rack and a heated floor. Embarkation was quick and efficient. Read Less
Sail Date: February 2018
Interesting destination! Not often one gets to sail the Amazon River. More stops and/or longer stops would have been good. Disembarkation from the ship went well, however, we were dropped off at the airport terminal seven hours before ... Read More
Interesting destination! Not often one gets to sail the Amazon River. More stops and/or longer stops would have been good. Disembarkation from the ship went well, however, we were dropped off at the airport terminal seven hours before our flight and could not check in with American Airlines until four hours before our flight. There was no place to sit except on the floor of the terminal while we waited for three hours to check in. Better arrangements should be made. On the other hand, the ship was wonderful! Plenty of room and never crowded even in the restaurants. Food was wonderful with many choices. Entertainment in the theater was outstanding, just first rate. The staff on board ship could not have been nicer or more helpful. Overall, I highly recommend Viking sailing. This is the fifth cruise we have done with Viking and will certainly cruise again with them. Read Less
1 Helpful Vote
Sail Date: February 2018
I have traveled on many cruise lines, and Viking is my favorite. Many things are included in the price of the trip, so it may seem more expensive, but the value is good. For example, umbrellas are available for personal use as needed. ... Read More
I have traveled on many cruise lines, and Viking is my favorite. Many things are included in the price of the trip, so it may seem more expensive, but the value is good. For example, umbrellas are available for personal use as needed. On the ocean cruise they were in our cabin. While on a river cruise, the staff stood at the gangway and handed them out on rainy days. Bottled water is provided every day in the cabin, but also on the gangway - NOT for an additional cost as on other lines. The service was excellent in all departments, and all staff were very friendly, usually going above and beyond what might be sufficient. The educational seminars were fantastic - informative and appropriate, with a variety of speakers covering wildlife to culture and history. We attended almost every one, and those we missed were available for later viewing in the stateroom. There is also a selection of news channels, movies, etc. in the cabin, and the TV is also used to check reservations, account balance, etc. I was also struck by the young talent onboard - the cruise direcfor and assistant both sang and performed, and the shows were fun. The food was excellent, and we really enjoyed both specialty restaurants. Reservations are required for the specialty sites, and are limited at the beginning of the cruise to ensure that all guests get a chance to experience these. Again, NO additional cost for these restaurants. Viking also did a good job of serving regional foods as we reached each new destination. In Brazil the staff displayed and prepared a locally caught 196 pound pirarucu - amazing and delicious! I would also recommend the cooking classes, although they do have an additional charge. The students prepare and eat the dishes (I did Italian - yum!) and get to keep the Viking apron used during the class. All excursions were fun and informative. We loved fishing for pirhana, and the native village and show were great. Embarkation was very quick, and other than having to get up super early, the disembarkation went very smoothly. We loved this trip and would highly recommend it!! Read Less
3 Helpful Votes
Sail Date: February 2018
Always wanted to visit the R Amazon, and this was our chance - from February to March 2018 - to celebrate a major Wedding Anniversary. This was clearly noted somewhere, because one evening, in Manfredi's restaurant, a group of waiters ... Read More
Always wanted to visit the R Amazon, and this was our chance - from February to March 2018 - to celebrate a major Wedding Anniversary. This was clearly noted somewhere, because one evening, in Manfredi's restaurant, a group of waiters came to our table to present us with a beautiful cake and wish us a Happy Anniversary! a bottle of Champagne was put in our stateroom! that really is service...! We have previously been with Viking River cruises, and enjoyed them thoroughly, but this was our first Viking Ocean Cruise. Viking is the most superb company, the ship 'Sky' was simply beautiful, it is furnished with delightful taste - tweeds, and leather, wood and glass - comfortable chairs, sofas, tables, set in small groups, or larger combinations; with plenty of space to sit and read, listen to the musical trio playing in the Atrium, or be sociable. Our Stateroom was very comfortable with a large bed - fresh linen every day, including the duvet - and a shower-room with heated floor, and space to wash, and store necessities. Complimentary coffee etc with a coffee-maker, replenished each day, accessible on its own shelf. A desk, comfortable chairs with a table, and then on the balcony a table and two chairs where we could eat breakfast if we chose room service. There is a Laundry Service, but also a Launderette on each deck, which is a bonus - with an iron. The crew of 450 people were the best! everything ran smoothly, there was nothing that you couldn't have brought to you by discreet and pleasant waiters. On one occasion, after a full day out on excursions, we returned along the jetty towards the ship, aware of lots of clapping and cheering...and found a double line of the crew waiting to welcome us all back on board! a glass of Prosecco, and lively music, clapping and cheering - it was a terrific welcome! At the end of the cruise, we gathered in the Atrium for the Captain's report and Farewell, and as he finished, a double line of the crew came down the stairs so we could applaud THEM and clap them, with out thanks. FOOD: really excellent. Three Restaurants with waiter service - 2 to book ahead [The Chef's Table, and Manfredi's an Italian Restaurant] one, The Restaurant, to turn up to [only queues if you arrived at the same time as a large group, eg 8,0 go early or later, and you were taken straight to a table] Plenty of self-service - the World Cafe was excellent, [often with the same food as the Restaurant was offering that evening!] we had Sushi prepared by a Japanese sushi cook, or wonderful seafood, or delicious roast beef, etc and breakfast was very thorough with everything from porridge, muesli, fruit, through to Bacon, scrambled eggs, hash browns, etc.and then croissants, toast, and more...coffee or tea refilled as needed. There were other great places to eat: the Pool Bar overlooking the ocean; Mamsens with Norwegian food; some open just for lunches, some offering specialities eg Tea with sandwiches and little cakes [the WIntergarden] If you had wanted to, you could ask for Room Service and have a meal at any time of day or night. Entertainments: these were varied and surprised us with how good they all were. Performances by visiting groups, by a Brazilian Opera singer, by a mini-Carnival group; and the really excellent onboard musicians and dancers, whose performances earned great applause. There were 'Enrichment' Lectures, by guest lecturers, and these were usually [a less good professional couple had been recruited at short notice to replace someone who was ill] very good, informative, and well delivered, in the Star Theatre. These Lectures could also be watched on the Stateroom TV, which was useful. We loved the Open-Air film shows, lying back under the stars, with headphones, enjoying some of the latest films... even a packet of popcorn was provided! There were plenty of things to do: 2 swimming pools, and the Spa; a fitness centre with every kind of exercise equipment; a hair salon, nail treatments, a golf putting-green, exercise-space to walk round the deck; shops, and then the amazing interactive tables where any game could be played from scrabble to bridge, crosswords to patience. Each sea-day there was a game of Trivia at lunch time, for small groups to form and answer questions; there was a Choir formed from guests; the list really was thorough - and if you wished to read, there are books tucked into shelves in all the public rooms, read-and-return. Outings: the preparation was immaculate - and reading other reviews, I suspect that the chaos in Belem may have meant a change of personnel! Before every arrival, we had an excellent Port Talk, which included a clear, illustrated explanation of all the Optional and Included Tours, what they involved, and how we should proceed to transport. There were no hiccups, delays, or worries at all - it could not have been smoother in each of the Ports we visited. In a couple of Ports, where there was a long jetty, Viking had simply ordered up in advance a fleet of small buses which ran all day, and into the evening, to ferry people to and from the ship. Our main hope was to see as much as we could of [a] Amazon wildlife; and [b] Indian village life. The rainy season means that more animals and birds are generally visible as the ground is submerged... Highlights for us were:: the trip in Santarem, to see Manioc being processed in an Indian village. We were fortunate in having a guide who was half-Indian and half-Portuguese, who explained the whole process by which a highly toxic root is processed to become a very nutritious foodstuff, which with the quantities of fruit growing wild, becomes the nourishment for Indians. :: the trip to see the Meeting of the Waters and on into Lake Janaurai, the floating village [which dries out in October when the dry season drains the Lake] and on by canoes, along narrow tributaries through the forest, to view the enormous Water lilies. We enjoyed the Optional 'Nature Walk' in San Lucia Nature Park, where - despite a huge storm 3 days earlier which had destroyed many of the wooden walkways - we were guided among the splendid trees, saw an Armadillo 'nest', plenty of medicinal trees, and plants, listened to the roar of bullfrogs [like a football stadium!] and relished being shown an incredibly rare tiny green frog. Other Outings: we were welcomed at various islands in the West Indies, but after the enormous expanse of the Amazonian rain forest, and the huge stretch of the River itself [16 miles wide at Manaus], everything seemed too much of a contrast! After Grenada, our next 'favourite' was St Kitts, where we saw the old Colonial house with its cool gardens, and spacious rooms, as well as the lovely countryside. Really, the evenings and the dawns, especially at sea, were the most beautiful of all the sights - often, I'd wake specially to look out at the ship's bow-wave, cream lace against a dark ocean... Would we go again? YES! TOMORROW!! And we simply cannot praise Viking and their cruise highly enough. Final memory? The good Captain, who reported at midday over the ship's public address system - always ended his report with the enduring words "and from the Bridge....all is well." Read Less
Sail Date: February 2018
We choose this cruise because it traveled down the Amazon River and through the Caribbean. This trip didn't start well. An ice storm prevented us from arriving in Miami in time to catch the ship. Viking met us at the airport. Arranged ... Read More
We choose this cruise because it traveled down the Amazon River and through the Caribbean. This trip didn't start well. An ice storm prevented us from arriving in Miami in time to catch the ship. Viking met us at the airport. Arranged transportation to a nice hotel in Miami. A representative was with us at the hotel to answer questions and keep us informed about catching the ship at its first port. Viking arranged air travel to Grenada where we spent two days at a beach resort to wait for the ship. They also arranged for our included tour of Grenada on one of those days. Breakfast was included for the 4 days we were stranded. The service that we received from Viking was exceptional. From keeping us informed while waiting to get on the ship to the greeting we received upon arrival. The ship its self was lovely. Never felt crowed even though the ship was fully booked. There was a shortage of covered areas on the decks. Being in the tropics it was very hot. The food was delicious in all the venues. All the staff was friendly and prompt with what every you needed. Entertainment was very enjoyable. Lecturers were knowledgeable. The storage space and lighting in the bathroom was some of the best for cruise ships. The port excursions were ok. Riding on a large coach is not the best and the guides were hard to understand. Viking Cruise Line did an outstanding job. I would highly recommend it. Read Less
Sail Date: February 2018
This was our third cruise with Oceania. We chose it for the warm weather and ports of call. Food and service were excellent. Veranda concierge state room was great. Red Ginger restaurant was our favorite. Shore excursions were ... Read More
This was our third cruise with Oceania. We chose it for the warm weather and ports of call. Food and service were excellent. Veranda concierge state room was great. Red Ginger restaurant was our favorite. Shore excursions were very good We booked a cruise from Seattle to Alaska while on the ship. Only problem was avoiding over eating, particularly the great desserts but the Canyon ranch spa menu in the main dining room helped The variety of food was great with four restaurants and no added charge for the reservation only restaurants. We particularly liked the ice cream, milk shakes and smoothies available at the Waves Grill. The variety at the buffer was amazing. Service in the main dining room was very attentive. The barista had excellent drinks and snacks The library had an excellent selection of books and was a great place to sit and relax. The outdoor searing area in front of the spa was very scenic Read Less
2 Helpful Votes
Sail Date: December 2017
This was our 4th time on either Marina or her sister ship. The cruise was 18 days from Miami to Lima with going through the Panama Canal. It made port in several interesting countries along the way. We were again very pleased. The ship ... Read More
This was our 4th time on either Marina or her sister ship. The cruise was 18 days from Miami to Lima with going through the Panama Canal. It made port in several interesting countries along the way. We were again very pleased. The ship is in excellent condition and immaculate. It is continuously cleaned! Our cabin was a concierge on 9th floor. This is our favorite floor because we almost always take the stairs, and it is centrally located to the action on floors 5/6 and 12/14. Ninth floor also has a laundry accessible from both sides and concierge lounge. Our cabin was large enough with plenty of storage. Yes, dining has a lot to do with our coming back to Oceania. Again, it was excellent. Service in the specialty restaurants is impeccable, and along with the wonderful food, it is a memorable experience. Actually, our dining in Grand Dining Room was excellent at lunch and in all but one evening. Service through out the ship was friendly, prompt and efficient. It just gives one a good feeling to be warmly greeted every where you go. As others have commented, we appreciate the lack of announcements, lack of someone always stopping you to take your picture or to sell you something. We also appreciate the relative lack of small children, and all of the kids on board seemed to be well behaved. The entertainment is fairly minimal and TV choices poor, but slightly improved over our previous voyages. My Comcast e-mails would not open on board ship. G-mail account was fine. My husband also appreciates the sanctioned duplicate bridge games provided on sea days. Oceania shore excursions are fair. Traveling with a bus load of people is not the best way to see the ports. We generally do a combination of private and ship tours, and the private tours are always better and considerably cheaper. So why do ship tours? Well, it is easier and can be an O-life free choice. Read Less

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