2 Miami to Panama Canal & Central America Regent Seven Seas Navigator Cruise Reviews

we choose this cruise because we had heard good things about Regent and we liked the fact that it was all inclusive. We liked the ship itself. It was clean and well maintained. We did not like the pool because it was too hard to get ... Read More
we choose this cruise because we had heard good things about Regent and we liked the fact that it was all inclusive. We liked the ship itself. It was clean and well maintained. We did not like the pool because it was too hard to get into and out of. The concierge level cabin was nice. The bathroom had both a bath tub and a separate shower and we liked the fairly large walk in closet. We also liked that there were drapes not only on the windows, but between the sitting area and the bed area. That allowed one of us to sit and drink coffee and read without waking the other. Since the only differences between concierge level and penthouse level seemed to be that the penthouse level had a butler and nicer bathroom amenities we didn't see the need to spend the extra few hundred dollars for the penthouse level since the rooms are the same size. The food on the ship was good. Prime 7, the specialty restaurant, was decent but the food was not really special. Like most ships, Regent puts rice in their salt shakers to keep the salt from absorbing too much water. The problem is, the rice is larger that the holes in the top of the shaker and it is impossible to get the salt out, unless you remove the top. The entertainment was good. We enjoyed the most of the shows, especially the one put on by the crew. When they offered a tour of the galley a lot of us took advantage of it. We got a chance to walk through the galley and see where and how our food was cooked. They were displays of food throughout the tour. Everybody walked through and then walked into the dining room to order our lunch. Only then were we told that we should have taken our lunch from the food that was on display in the galley. You would think that would have been mentioned prior to the tour. We were most disappointed in the Destinations Desk. They should get some of the crew to go on the tours they promote. The bus tour in New York was a mess. The tour simply drove around the very crowded streets. The tour guide would say things like, "If you look down that street to your right you will get a quick look at Times Square". How about driving to Times Square or Central Park? Also, as part of the tour we were going to take a boat tour on the river and the Statue of Liberty. The tour guide got our tickets and sent us to the boat. She had told us the tour would start a 3, but the tickets were for 3:30. So we all got to sit around for 45 minutes. In Sept-Iles we were told that a shuttle bus would take us around the city. The shuttle bus would be a hop on, hop off type of bus. When we got on the bus, the tour guide told us that that the bus would not go around any of the city and would not make any stops except to drop us off at a point about a mile from the bus. There was nothing at that point other than a large tent where you could wait for the shuttle to return, if you wanted. Upon returning to the ship we complained to the manager of Destinations and she apologized and said she hadn't been made aware of the problem until about an hour before we had to be back on the ship. Prior to disembarkation we were offered a brief tour of Montreal prior to being taken to the airport, as long as our plane was scheduled to depart after 4 p.m.. I explained to a Destination member that our flight departed departed at 3:25 p.m. and was told that wouldn't be a problem. He scheduled us for the tour and we were issued the necessary luggage tags. The next day we were called and told that we couldn't go on the tour because our flight left too early and that we needed new luggage tags. Not a big deal, just and example of Destinations not being fully aware of what was going on. All in all, I think we will go back to traveling with Oceania. Regent just didn't live up to their reputation on this cruise. Read Less
Sail Date August 2017
This was our fifth cruise with Regent and the first on the Navigator, which is a smaller ship for 490 passengers. Check in was efficient and our suite was ready at 2:00 P.M. as promised. We were in the Penthouse A level on deck 11. ... Read More
This was our fifth cruise with Regent and the first on the Navigator, which is a smaller ship for 490 passengers. Check in was efficient and our suite was ready at 2:00 P.M. as promised. We were in the Penthouse A level on deck 11. The suite was clean and enough room for us. The suite came with butler service, which was very efficient, friendly and helpful. Both the butler and suite attendants always seemed cheerful and quickly learned our daily routine and worked around it. Overall, the service on the ship was excellent. There are several choices for dining, but we found the Verandah and the Sette Mari to our liking. The Compass Rose did not seem to meet the same standards as on the other Regent Ships. We went on several Regent excursions and found them to be enjoyable. We also went out on our own at several ports as the long bus rides and constant waiting for other passengers to keep a schedule gets tiresome. We had one major problem during the cruise: VIBRATIONS. Most of the public areas had some vibrations, but we were able to accept that. The most annoying and discouraging aspect of these vibrations was in our suite whenever the ship was in motion. Everything placed on the furniture rattled and the bed shook constantly, making sleep a luxury. It led to several afternoon naps when the ship was in port in order to catch up on our shuteye. I made an appointment to meet with the general manager, who was most polite and understanding. However, the ship was fully booked so we were stuck. The most disturbing part was his acknowledgment that others had complained about the vibrations but Regent had apparently not done anything to remedy the situation. He assured me that he would pass on my issues to the corporate office, which I appreciated but did not help us sleep! We have traveled the world and consider ourselves savvy travelers. If Regent knew about the vibration problem, which a cursory look at other reviews on this website will confirm, then it should make a full disclosure to prospective passengers. It may scare some people away, but in a competitive marketplace, it is the right thing to do. I looked at a new car several years ago and the sales manager indicated the manufacturer was still working on some issues. With that knowledge in mind, I bought a different model from the same dealer. Regent is charging higher prices for upgraded suites such as ours and not disclosing the problems that go along with the suite. Why ruin an expensive vacation by having to sleep in a bed that feels like a washing machine in the rinse cycle? Read Less
Sail Date April 2015
Seven Seas Navigator Ratings
Category Editor Member
Cabins 5.0 4.3
Dining 4.5 4.1
Entertainment 3.5 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.6
Family 3.0 3.6
Shore Excursion 4.0 3.8
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 4.0 3.5
Rates 4.0 3.8

Find a Seven Seas Navigator Cruise

Easily compare prices from multiple sites with one click