23 Miami to Caribbean - Eastern Regent Seven Seas Navigator Cruise Reviews

This was our third cruise on Navigator and we knew what to expect. Enough has been written about the condition of the ship, but she is going to drydock in March for rehab. I felt the ship was in pretty good shape considering. We ... Read More
This was our third cruise on Navigator and we knew what to expect. Enough has been written about the condition of the ship, but she is going to drydock in March for rehab. I felt the ship was in pretty good shape considering. We booked this ship and itinerary because there really isn't much choice in the small ship market in the Caribbean. We really need the smallest ship possible for our mixed group of 5 including a 92 year old. Even after I booked the cruise I continued to worry myself by reading the mostly negative reviews, but taking them with a grain of salt! It did concern me that at one point I talked to a Regent rep about the reviews, and she stated that they never read the reviews! They stand by their product and reputation and don't care what people write. We had a mostly positive experience and really enjoyed certain aspects of the vacation. Even though tables can't be reserved at dinner, we went at 6:30 each night to Compass Rose and were able to sit at the same quiet table in the back with our excellent waiter Artiyun. We also greatly enjoyed noontimes at the Pool Grill although beverage service was spotty. Most of the time we simply walked to the bar and got our own drinks. The area in which customer service really broke down was the Destination Services situation. I signed us up - including our 92 year old - for shore excursions which were mostly bus tours. However, the walking distances from the ship to the busses was extreme and there was no assistance. It was hot and humid. Even much younger passengers were complaining. There were no golf carts or other assistance. In one port we asked the Destination Services hostess who was actually on the excursion with us for assistance in finding the golf carts (which we had seen around) for travel back to the ship and she stated that they were not her responsibility and she would not help. Finally a fellow passenger commandeered a policeman to have a golf cart come for a few of us with the promise of $20! In another port, the Destination Services staff person who was with us stated it was her first time in this port and she did not know where the restrooms were located, leaving us all with an uncomfortable 1 hour "shopping stop" with no restrooms. In another port, we were told that Regent would not allow their wheelchairs off the ship and the golf carts were not available - then we saw the neighboring Saba ship with many golfcarts marked with their banner, shuttling their passengers to the busses! Finally, the trip to Blue Lagoon to the Sea Lion Adventure was a disaster. We had taken this trip to do the dolphins 2 years ago and it was great. This year, because I knew the walking distance to the ferry was extreme, I sent our 92 year old ahead so he could walk at his own pace while I waited in the lounge for the trip tickets and the tour to be called. I even told the Destination Services staff this was my plan. When the tour was called and I had the three tour tickets, the tour operator would not give me all three wristbands. I had to run all the way to the ferry stop, get my father and husband, and walk them all the way back to the ship to get the wristbands. I almost cancelled the whole affair at that point. Finally about midway back the tour operation acquiesced and gave me the wristbands so I could get my father back to the ferry. At Blue Lagoon, we had about 5 minutes with the sea lions, then spent a very stressful and hectic hour trying to get the photos. It was chaos. When they called the 4:00 ferry I was still waiting in line. My husband told me to just get my money back, but the line at the cashier was too long to even do that. The ferry was overcrowded, and if we had not make it on this ferry, we would have been late to the ship. This is an excursion no responsible cruise line should offer to its passengers. It is indeed unfortunate that these type of experiences tainted an otherwise fairly successful trip. Read Less
Sail Date February 2016
Excellent experience. All inclusive. Great choices for included tours. Food and entertainment very good, service excellent and well done. On our cruise, mostly 50 plus well to do folks, no children.. Also 50 percent non USA, mostly Great ... Read More
Excellent experience. All inclusive. Great choices for included tours. Food and entertainment very good, service excellent and well done. On our cruise, mostly 50 plus well to do folks, no children.. Also 50 percent non USA, mostly Great Britain. Excellent lectures. Only down side is that ship needs a redo as it is looking a little tired. Very friendly attentive staff. Small ship 450 folks allowed one to get to know some fellow passengers and staff. Will try them again. This was our 14 th cruise, but first with Regent. Thought Crystal rooms had finer decor and as noted ship needs a redo. Getting on and off excellent due also to the fact that it is a small ship. Strange that they landed at different terminal then left from and they provided bus back to original terminal where we had parked which was quick and non issue. Not a fan of Miami vs Fort Lauderdale as traffic worse in Miami as we drive down from Sarasota , Florida. Read Less
Sail Date January 2016
How dare this ship class it's self as 6 star. The first hotel Regency put us prior to embarking the ship was. the Hyatt in Miami, I would not put my dog in there. We where left on the curb side for 3 hours while the luggage was being ... Read More
How dare this ship class it's self as 6 star. The first hotel Regency put us prior to embarking the ship was. the Hyatt in Miami, I would not put my dog in there. We where left on the curb side for 3 hours while the luggage was being put on coaches, nobody had a clue what was going on including the Rep. We got on the ship eventually, disappointing , stained carpets, a burger for lunch, red wine served in tumblers, a cup of tea was a cup of boiled water with a teabag on the side. The staff left here smiles in the Phillopines I assume. Coffee tasted dreadful. Food was ok some days, not good good others. No drop of at St, Barts, why God knows, the weather was perfect, the rest of the Caribbean was dirty. I decided to log a complaint early on in the trip, to garentee a response before disembarking, This was the response 15 minutes after I spoke with someone, sort it out with Miami head office, regards The General Manager. What a cop out. No way 6 star, will never use you again. I have given you a chance to reply to our complaint, but nothing from you at all. This ship was supposed to be refurbed, it. Is still in the 1980s. Read Less
Sail Date December 2015
We returned from an amazing time on board the Navigator. Service, quality of food/presentation as well as our new-found friends made this a wonderful experience. Embarkation as well as disembarkation were flawless. Our suite was well ... Read More
We returned from an amazing time on board the Navigator. Service, quality of food/presentation as well as our new-found friends made this a wonderful experience. Embarkation as well as disembarkation were flawless. Our suite was well equipped with a stand up shower and tub, large walk-in closet, plenty of storage as well as complimentary binoculars which allowed us to witness right off our balcony two whales dancing in and out of the water. The Navigator is a small ship that is geared toward personalized service. The pool deck is small but roomy when considering only 490 passengers. By the end of our first day both restaurant service personnel as well as pool staff greeted us by name. I have read many so-so posts about Prime 7 restaurant. I'm not sure why because we dined there twice and both seatings were exceptional. Both the steak, fish and lamb were cooked to perfection. The main dining room, Compass Rose, has a delightful menu with plenty of choices for breakfast lunch and dinner. 24-hour room service will bring any items from Compass Rose to your suite in short order, delivered hot and perfectly prepared. There are many complaints about the ships vibration however our suite was quiet and perfectly located near the elevator/stairway. La Veranda by day and Sett Mari in the evenings offers a buffet type offering with your main course being ordered from the waitstaff. Again, the food was prepared to perfection. My only negative comment is that in La Veranda, which is located upper deck at the stern of the ship, does have a real vibration issue. Kind of like getting a massage while dining. If you are prone to sea sickness I suggest getting a set of patches prescribed from your doctor. We had three sea-days and the patch did help my better half from getting motion sickness. Regent hosted a pool party dinner one evening. It was spectacular. From a whole roast pig to sushi, steaks, lamb, grilled fish and more. After dinner a live band played. Complete with dancing. Couldn't have had more fun. The poolside homemade ice cream is a must! Offered with every type of topping imaginable. The sea salt caramel and the pistachio were my two favorites..... or maybe the strawberry or the rocky road? Ugh, so delicious. Our pool attendant, Manu, was awesome. One day while at the pool we debating as to stay at the pool or get changed for high-tea as the pastry chef was displaying his cupcake artistry. Manu overheard our dilemma and suggested we stay by the pool while he gathered a cupcake sampling platter and cappuccinos. Many reviews reference the age of the ship since its last overhaul. Yes, the ship is a little tired and dated but very well maintained. As for the all inclusive shore excursions, I suggest doing a little research before booking your excursions. You may elect to contract your own excursions separately from Regent. Many were overcrowded or really lame. The best excursion of all that we signed up for was the Dolphin Encounter in Nassau. I originally would have preferred to stay on the ship while in Nassau since I have been there many times and Nassau just doesn't have anything worthwhile to see (again) however the Dolphin Encounter was a hoot and we both enjoyed it very much. Our excursion on St. Barths was cancelled for some reason so we rented ATVs and had a blast riding around the entire island. Nikki Beach is a great beach-side restaurant with great views. You can stop for a nice lunch and then walk right through the restaurant onto the beach. My only complaint is the quality of the coffee served everywhere on board. It has a bitter, burnt taste. Not sure why as they use Illy beans in all areas of the ship? I found myself electing for the poolside cappuccino machine when not using our in-suite Illy espresso. Read Less
Sail Date March 2015
We returned from our Navigator cruise on the 28th. Fabulous time! I have many comments to share: 1. We were on Deck 8, suite 850. Perfect location as the elevator/stairs were just steps away. Very little vibration. Our friends were in ... Read More
We returned from our Navigator cruise on the 28th. Fabulous time! I have many comments to share: 1. We were on Deck 8, suite 850. Perfect location as the elevator/stairs were just steps away. Very little vibration. Our friends were in suite 852 so we had engineering remove the partition between our balcony. 2. Brought seasick patches. Glad we did as the first two sea days were a little tough getting our sea legs. 3. Food and service were excellent. I had read reviews about how Prime 7 quality wasn't up to par. Not sure where this came from as the quality of food and service in Prime 7 was excellent. We were also told we could dine at Prime 7 one time while on a 10-night cruise. This was incorrect. We dined there twice and loved it. Steaks were prepared perfectly. Had the bone-in rib-eye with seared sea scallops and was cooked to perfection. First night at Compass Rose I had the Lemon Sole and it was fresh and perfectly prepared. The last night I had the Mahi and it was just okay. In suite dining allows you to order anything from the Compass Rose menu for breakfast lunch or dinner. Had egg Benedict in-suite and it was delivered hot and perfectly prepared. 4. One day for lunch in Compass Rose they were serving Peach Melba for dessert. A must try! 5. Our booked "all inclusive" excursions were not managed very well. When in port please note that the same excursions that Regent books are also used by the mass market lines so beware of long lines and wait times. One of our excursions was cancelled in St. Barths due to a power outage so we rented ATVs and toured the island and had a blast. Stopped for lunch at Nikki Beach and the food was excellent (and expensive). We were bumped off the Champagne and Lobster Catamaran Sail excursion but later we found out the excursion was overbooked and there were not enough seats so people were crowded on the boat forced to stand and eat. Glad we missed it. The best excursion IMHO was the swim with the dolphins in Nassau. 6. Yes there are pool chair hogs but if you get to the pool early you can reserve whatever chairs you need. One of the pool attendees, Manu, was delightful and always knew what we wanted. 7. As many have previously stated, the coffee sucks! Having the Illy in-suite espresso machine was delightful. The coffee connection coffee was better than in other areas but still BAD. I stuck to cappuccino and espresso the entire trip. 8. The ice cream served poolside was amazing. I think I miss that the most. 9. La Veranda by day and Sette Mari by night was wonderful but you will get the vibration of your life. Hopefully Regent fixes this obvious problem when they take the Navigator in for re-work. Read Less
Sail Date March 2015
My husband and I are experienced cruisers, (from NJ, a'reddy) and we are always skeptical of photos and blurbs in cruise brochures. This trip, post-op for me, we were seeking a small, relaxed ship with congenial passengers, gracious ... Read More
My husband and I are experienced cruisers, (from NJ, a'reddy) and we are always skeptical of photos and blurbs in cruise brochures. This trip, post-op for me, we were seeking a small, relaxed ship with congenial passengers, gracious crew, a minimum of in-your-face "fun-fun-fun!" and a variety of intelligent shore excursions. The Regent Navigator experience offered all of this and so much more that we can home enthusiastic outspoken fans. Suites are not only large, they are quietly elegant, comfortable, and intelligently designed. (The bedding was the most comfortable we've found at sea.) And your balcony will comfortably seat two, with a handy table for a (free) drink from your in-suite mini-bar (stocked with your personal favorites), and/or the fresh fruits brought to your room each morning. Navigator is the smallest Regent ship, but it nonetheless carries some 490 guests. Indoor spaces were so airy and well-designed, and there were so many relaxation/entertainment options available at all times, that you never felt part of a crowd. We always found a seat where we wished to be, and had a short wait only at Castries (St. Barts) where even our small ship had to tender a short distance to the pier. We don't sunbathe, but there seemed to be plenty of well-upholstered lounges available for the hundreds of well-upholstered guests--never mind. Shore excursions were mostly free, extremely varied (active sport, beaches, history and culture, shopping) and well managed. Port calls were long enough for guests to do two excursions in each port if so inclined. Guides on the tours we took were fluent in English and well-informed. Buses were clean, in good condition, and safely driven. Entertainment far exceeded our expectations, and bolsters Frommer's claim that Regent is moving from deficiencies in this area to becoming a leader in quality offerings. They contract with an international production company which supplied and trained ten very talented young people to provide classy shows at night, and mingle with guests, helping with a hotly-contested trivia contests, etc. during the day. We enjoyed each evening on the ship. And the food! Mama mia, the food! Simply the best I've ever had at sea, in freshness, in presentation, in variety, in reasonable size of portions, and in quality service. Exceptional on all fronts. Please note: The Navigator is NOT for you if you crave rock-climbing walls, bumper cars, ice rinks, cutesy enforced FUN,14 so-so restaurants, water slides, and glitzy formal nights. However, if you like to know you're at sea, and want to sail on a well-run vessel, with a staff to passenger ratio just shy of one: one, interesting itineraries, and absolutely first-class amenities--all of it pre-paid, so you have no nasty surprises--Seven Seas Navigator cannot be beat. SPECIAL NOTE: This is a relatively small ship, essentially half the heft of the other Regent vessels, Therefore, despite the ship's excellent stabilizers, if you have any sensitivity to motion, I'd recommend you look at a mid-ship suite on deck eight or nine. We were in a forward cabin on six, and, on a day when we had highly unusual gale-force winds outside Puerto Rico, my husband felt the motion. ALSO: While we were not part of this group, we were gratified to see that Regent offers many special services to guests requiring walkers, canes, and wheelchairs, all of whom were having a wonderful time. Read Less
Sail Date February 2015
My wife and I decided to celebrate our 50th wedding anniversary on the Regent Navigator . Our BA flight to Miami was uneventful , almost enjoyable . Once we had cleared Border Control my wife and I expected to be collected by the Regent ... Read More
My wife and I decided to celebrate our 50th wedding anniversary on the Regent Navigator . Our BA flight to Miami was uneventful , almost enjoyable . Once we had cleared Border Control my wife and I expected to be collected by the Regent agent , along with all the other cruise representatives . The Regent representative was nowhere to be seen . After negotiating a steep downhill slope to a lower terminal level we found the Regency representatives. These Regency representatives offered no help or assistance with the movement of luggage from the airport terminal to the final pick up point . By this time there were 12 Regency cruisers waiting to be collected and delivered to the hotel . After a long wait (approximately) 30 minutes we were herded onto a 50 seat bus and taken to our hotel . The following day 120 Regent cruisers were once again herded onto various buses and taken from the hotel to the ship. Once on board it was fabulous , with a couple of hiccups beyond the control of Regency, a great cruise . The food was excellent, especially the Prime 7 restaurant. The crew were very attentive and helpful. But Regent must realise that the mass movement of passengers must be done respectfully and sympathetically and not herded like sheep, as most of the cruisers are over sixty. Everyone wants to feel special even alongside hundreds of other passengers . Read Less
Sail Date February 2015
Regent always does an excellent job in luxury cruising, but this time we were disappointed. Our cabin was very spacious, clean, and comfortable. We did not have a veranda on this cruise but had an ocean view cabin. We did not miss the ... Read More
Regent always does an excellent job in luxury cruising, but this time we were disappointed. Our cabin was very spacious, clean, and comfortable. We did not have a veranda on this cruise but had an ocean view cabin. We did not miss the veranda. The window was very large and let in loads of light. Dining is exceptional on Regent. We had no complaints on the food or service. Drinks are plentiful. They do not skips I this area. The shows were good but not great. However, they were entertaining. Now for our disappointment: We took this cruise specifically to visit Grand Turk and Turks and Caicos. Both ports were listed as pier ports and not anchorages. When we arrived, an announcement was made that we would not be, disembarking due to weather conditions that would not allow the tenders to navigate safely. They added a sea day and a few hours at St. croix with no excursions offered! Regent advertises that did price is reasonable because of the excursions being included in the price. This is only true is they don't cancel them. It sure seems lke they save money by not docking. This has happened to us n two other Regent cruises. One was to the South Pacific and ne was a Mediterranean. Both times other ports were offered with excursions. This time we were dropped on the quiet side of St. Croix with little time and no excursions offered. We expressed our concerns to a regent and were basically told that it was tough luck since it was weather related. We explained that the ports were not advertised as anchorages. We were told that they have no control over the ports. We have enjoyed luxury cruising bit will try another line or a notch down next time. The ship is a little older, staff was awesome, fitness program excellent, food suburb. We were bored on this cruise as we are active people! Read Less
Sail Date January 2015
January 7th sailing out of Miami for our yearly Caribbean cruise with the Navigator. Our cabin on deck 6 was fine and our cabin attendant was wonderful. Regent has a loyal staff that have worked with them for years and it is always ... Read More
January 7th sailing out of Miami for our yearly Caribbean cruise with the Navigator. Our cabin on deck 6 was fine and our cabin attendant was wonderful. Regent has a loyal staff that have worked with them for years and it is always wonderful to have the same familiar faces welcome you, by name. Food: For several years now Regent has downgraded it's menus and food quality. There are many wonderful dishes but the mediocre meals are now outnumbering the good ones. Sauces and gravies are poured over almost every dish. If you remember to ask for no gravy then you can at least taste the meal. The buffet breakfast is nice but never changes. The omelet station was terrible. They had a trainee there that had no idea how to cook an omelet, unless you wanted it dark brown when finished. Coffee is the worse drink on board. We had this experience last year and Head Office insists on buying coffee that tastes like stale burnt coffee. They have an elaborate coffee maker outside by the pool or in one of the bars that is great but are you supposed to bring your coffee to breakfast? We quickly, along with many others, started drinking tea. Their alternative dining room, Prime 7 is small and intimate. Nice menu and good food. The service is outstanding. The main dining room, Compass Rose can have good or bad service depending on where you sit. Only one maitre d, Jamal, maintained quality service in his area. Otherwise, you may get a long wait, the wrong food, no water refills, no dessert, forgotten courses and/or no complimentary wines with your meal. Not all, but most sommeliers are nothing more then wine serves. Once I got up and got the water jug myself and others around us laughed and asked me if they could have refills too. Same thing with refills of the white wines. Is this luxury travel with mediocre dinner service? At the prices Regent charges, these issues are unacceptable. Excursions: Watch out for the "free" excursions advertised. Most are lousy, poorly planned and you no longer even get the rest stop with including snacks/beverages. I would prefer to pay more for a quality excursion. Now we only go on our own independent tours and have so much more fun. Again, Head Office is cutting back. The captain cancelled Turks, he said, due to rough seas! But we were at Turks when he said that. Didn't he know before we arrived? He then takes us to St. Croix, but they weren't expecting any ships at all and the port shops (although a dirty little town) were closed. You had to deal with local taxis to take you to the good side of the island on your own. Regent had no plans for us. They sure saved a lot of money that day. Enrichment Program: On this cruise was nonexistent. A lecturer on the Civil War??!! That is all Regent could come up with? Had nothing to do with today and/or the cruise. Looked like some guy that just got a free cruise. Spa: Way overpriced, outrageous really. Boutiques: A waste of space. Add another public room or bar or dining venue in this space. Lousy overpriced products and definitely Not duty free pricing. Weird Experience: We received an invitation by the Destinations Manager to join her at her table for dinner. We changed our plans to dine with friends and accepted. She never showed up. No one showed up but us. We asked the maitre d what is going on and he had no idea. We were moved to a table for 2 and our friends looked at us like we lied to them and didn't want to eat with them. We received an apology three days later from the Reception area but never from the woman who originally invited us. Various explanations from officers varied as to what happened. But totally unnecessary for us. One manager stated "We will make up for this embarrassing and regrettable experience". We are still waiting for what he meant by "make up". Overall: For the most part, the wonderful staff help to make the cruise memorable. And we always meet fascinating people on board. Our biggest and probably our most disappointing experiences with Regent is the Head Office mentality of advertising 5 star and luxury but not delivering on the advertising. It is so obvious that Head Office is cutting back on luxury and quality. A wonderful cruise line that is not changing for the better. Read Less
Sail Date January 2015
My sister and I cruised on the January 7-17, 2015 Regent Navigator out of Miami. We booked the least expensive run of the ship fare and were hoping for an upgrade due to her Gold Level (75+ nights) and my Silver Level (25+ nights) status ... Read More
My sister and I cruised on the January 7-17, 2015 Regent Navigator out of Miami. We booked the least expensive run of the ship fare and were hoping for an upgrade due to her Gold Level (75+ nights) and my Silver Level (25+ nights) status on Regent. We got what we paid for and the cabin was on deck 5 near the compass Rose restaurant with a large window. We wouldn’t have been able to use the balcony as it turned out except for one day in a port that was not on the original itinerary due to rough seas. The cabin was excellent in every way and the service outstanding. We sailed out of Miami and flew into Miami International Airport, an enormous facility. My sister flew from California and I from New York. Regent made out flight arrangements (included in the price of the cruise). The arrangements were horrible. Next time on a cruise leaving from a domestic port in the US, we will make our own flight arrangements and then take advantage of the many hotels in the area that offer reasonably priced pre-cruise hotel packages with transportation from the airport to the hotel and then to the port. Last year we cruised on the Mariner out of Venice and we upgraded to Business Class and the arrangements were not an issue because we spent five days in Florence before the cruise. The Captain adjusted the itinerary because we could not use tenders due to choppy seas for the ports for Turks and Caicos, so we were diverted to Frederiksted in St. Croix instead. The place to see was a long and expensive taxi ride into Christiansted. Regent left us there with the suggestion that we take taxis on our own without any guidance as to taxi fares, etc. and no reimbursement for the all-inclusive tours, etc. offered. Although we booked the least expensive cabin, this is still a very expensive cruise. There was absolutely nothing to do in the run-down US owned island. Also, St. Bart’s was a lovely exclusive island, however we arrived on a Sunday when all the shops were closed. That was a disappointment too. The food was first class, and the open bars with piano music wonderful. The shows all began at 9:30 PM and we missed them all. My suggestion to Regent would be to simulcast the shows on the cabin TVs for those of us who like to dine late or go to bed because we had an early morning tour planned for the next day. I hope that Regent will consider doing this in the future. My sister came down with an upper respiratory infection and spent three days in bed. She received excellent care from the ship’s doctor Kathia Pinzon who was kind, caring and knowledgeable. For those of us e addicted to the Internet, it was down more than it functioned. Internet service is available throughout the ship and with my sister’s Gold status it was free for our cabin. I was also able to call home every day, which was a great benefit too. The "Enrichment" lecture was about the US Civil War and had nothing to do with our cruise and was not of interest to the travelers from other countries aboard the ship. My sister, a college professor, found that the lecturer was bring and we gave up after the first half-hour. We will absolutely sail with Regent again sometime next year.   Read Less
Sail Date January 2015
We were on the New Year sailing. Very pleasant transfer to port & return. Check in was accomplished in a blink of the eye. It was nice to board and see the traditional champagne greeting. We were pleased with our veranda room and had ... Read More
We were on the New Year sailing. Very pleasant transfer to port & return. Check in was accomplished in a blink of the eye. It was nice to board and see the traditional champagne greeting. We were pleased with our veranda room and had excellent room stewards. We found the ship generally well maintained. We particularly enjoyed the Seven Seas Lounge for pre dinner cocktails. The cuisine was better than our previous Regent cruise although several dishes which should have been served hot were, at best, tepid. There is no cheese cart, only a plate but you can make the selections. We found 2 excellent waiters and sat in their sections. Entertainment was very weak w. an effort to use the troupe for just about everything. New Years Eve was a poor celebration. We missed 3 tender ports due to winds but there was no compensation, including port taxes. So what were the 'unhealthy' aspects? There were several families with very young, still diapered children. They used the pool,along w a variety of blow up rafts and tubes, all day. Regent has rules ags this but declined, despite many complaints, to enforce them. Ditto for the whirlpools. On the final day, probably due to an onslaught of complaints from other guests, the families removed the diapers, placed the babies in swimsuit & directly into the pool.Really, the USPHS should look into this. The toddler also put their hands into the buffet items. Read Less
Sail Date December 2014
Having planned this cruise for well over a year, my wife and I, (experienced cruisers with 15 cruises under our belt) and our friends who had never been on a cruise before, were eagerly anticipating our first cruise on a Regent ship. From ... Read More
Having planned this cruise for well over a year, my wife and I, (experienced cruisers with 15 cruises under our belt) and our friends who had never been on a cruise before, were eagerly anticipating our first cruise on a Regent ship. From all the reviews, our friends were starting at the top, and would forever look at lesser cruise lines with disdain. The reviews were right, to a point. We originally had planned to do a Mediterranean cruise with Regent during this time period, but opted to sail the Caribbean yet again for $3000 less. The all inclusiveness and small size of the ship was what initially attracted us to Regent. Having sailed on both larger and smaller ships in the past, the smaller ships are much more appealing for a many reasons, not the least of which is the better personal service, ability to visit smaller less crowded ports, and passenger to crew ratio. Our cabin on deck 6 was very roomy and at the bow of the ship. In fact it was the roomier than a suite we had on the Dawn Princess. The downside was that there was no balcony, only a large window which was beside an outside deck. Only Crew members used this deck, so we had to remember to close the curtains for privacy. Being in the bow, noise and vibrations from the anchor being lowered nearly knocked us out of bed early in the morning on two occasions. The air conditioning in this suite was also very loud, but it didn't keep us awake. The beds are very comfortable, but the duvet was a bit heavy for my liking. The carpeting in this suite had seen better days, and the furniture was a little worn and tired for this calibre of ship. This suite also had two televisions, one in the sitting area, and one in the bedroom area, which could be curtained off to make two separate rooms if desired. The bathroom was also very large, and had both a shower and separate bath tub, which us unheard of on most ships. The in-suite tv offerings were the usual cruise ship channels with port and excursion info. The satellite channels were mediocre and offered nothing for Canadians, or other non-Americans other than U.S. news channels with talking heads and political pundits. The minibar was adequate, but some in-suite snicky snacks would have been welcomed. Our friends were in another category on a higher deck, and had many more perks, including a butler, than us lesser passengers down in steerage. While they paid a premium fir these extras, I'm not sure that they felt they got that much extra value for the extra dollars. For instance, WiFi was supposedly included in their category, but apparently only one half hour. Extra usage sane at a fist of $1.00 a minute. In my opinion, WiFi should be available and included for all passengers on this ship. To charge extra is nickel and diming, and us what we were trying to get away from by paying more up front by sailing on Regent. The food and Compass Rose dining room service for the most part, was excellent. Prime 7, the "reservation only" steak and seafood restaurant, was excellent as well, and we were able to eat there twice. The Italian restaurant Sette Mari, was not so great. Being half table service and half buffet, doesn't quite work and the service in this restaurant was at times slow, and orders were frequently mixed up or wrong. The quality of the food, however was consistent with the other restaurants on board. The entertainment was a pleasant surprise. Typically, we avoid the shows on board because they are so predictable and just not of interest due to the fact that they are designed for a much older demographic. The broadway show and the age of Aquarius show were really good. The cirque d soli style show was good if you like hoops and rings and people hanging from the ceiling (I don't and slept through most of it). The pianist was terrible and very cheesy. Any pianist that builds his act around "chopsticks" needs to be skipped. There needs to be more entertainment that would appeal to the under 60 set, although I realize we were probably in the minority amongst the blue rinse set. The excursions were adequate, given that they are included, but are not exceptional. There is a bit of misrepresentation by Regent when they advertise "unlimited" shore excursions, because most excursions typically are in the morning, and because of the limited time in port only one excursion per day can be scheduled. At only one port (St. Martin) were we able to do both a morning and afternoon excursion. One disappointment we had was because of a two hour delay in leaving Turks and Caicos due to a medical emergency disembarkation. This meant a two hour delay in arrival at San Juan the next day....which meant our excursion, a highly anticipated 5 hour hike through El Yunke rain forest, was cancelled. I can't imagine that the timing between departure and arrival at two ports is so close a two hour delay can't be made up over the course of a night by putting the "pedal to the metal", so to speak. I suspect that the captain was reluctant to run the engines faster than the usual 18 knot cruising speed at their top speed of 22 knots because of the resulting vibrations (mentioned at length in other posts). Other ships I've been on have kept to their schedule despite greater delays than this. The delay also extended to our departure from San Juan because refuelling was also delayed for some unknown reason?... Transfers from airport to pre cruise hotel/hotel to port, embarkation and disembarkation, and port back to airport were quick and very well organized. Not the usual "cattle call" experienced on larger ships. Al in all a very enjoyable cruise. Would we cruise again on Regent? Yes, most definitely....if we win a lottery.....but not on the Navigator, and not in the Caribbean.   Read Less
Sail Date March 2014
As background, this is probably my 35th cruise or so over the last 30 years. The level has spanned from Crystal to Oceania, Princess, Windstar, NCL, and a few others I've forgotten or don't exist anymore. Looking for an upscale ... Read More
As background, this is probably my 35th cruise or so over the last 30 years. The level has spanned from Crystal to Oceania, Princess, Windstar, NCL, and a few others I've forgotten or don't exist anymore. Looking for an upscale cruise this time for our 30th, but a smaller ship than Crystal, we booked this Regent cruise. I'd like to be able to comment more on the quality of food, etc., but on day 4 I got the stomach flu, which lasted the duration of the trip. Last time out on Oceania (same parent), same thing happened to the wife in Bangkok. Now the concept of cruising has always had appeal for me, but these cruise lines really need to step up and get real as to what's creating this problem. It's the food serving areas and the housekeeping. The veranda buffet is all self service -- everyone handling every spoon in every bowl. Does Regent seriously think the Purell dispensers they've placed out are going to kill flu virus? No they don't - Why not serve the passengers in the line ?? . There is also this continuous exchange of unused plates and silverware from table to table in the dining room - just another way to transmit viruses. And then there's the problem of the stateroom two doors down that overflowed its toilet and had our housekeeping staff cleaning and drying that mess up for a couple of days and also cleaning our room. Another big red flag for virus transmission. So in summary, our 30th was a bust and it cost me a lot of coin. Regent would like to position itself as a six star line. Not in my book. Beware ! Read Less
Sail Date February 2014
I sailed back to back Eastern and Western. I am a widow and senior citizen travelling alone. I was hoping to meet people. The Asst. Cruise Director Mark formed a group called Social Travellers. We met at 6:45 for cocktails, (6-8) people ... Read More
I sailed back to back Eastern and Western. I am a widow and senior citizen travelling alone. I was hoping to meet people. The Asst. Cruise Director Mark formed a group called Social Travellers. We met at 6:45 for cocktails, (6-8) people came, different each time. Then we all went in to dinner together with Mark and he had 2 of the entertainers dine with us. It made me feel so welcome and comfortable. Because it is a small ship, the ambiance was wonderful, people were very friendly. The food was excellent 90% of the time. The all inclusive feature made it so much more relaxing, not having to pay, and sign and tip. The entertainment really pleasantly surprised me considering the size of the ship. The main negative was the inacessibility of the pool, no steps only a ladder which my shoulders couldn't handle.The Spa prices were outrageous. They would sell more if their prices were more reasonable. All in all it was a wonderful warm winter interlude. I would go on Regent again if I find an itinerary I like. Read Less
Sail Date February 2014
As expected, Regent offers more than the regular cruise lines, and you feel pampered onboard. Embarcation starts at 2pm, we got there at 2.30pm and apparently everyone was aboard already. The cabin (called suite) is very comfortable, ... Read More
As expected, Regent offers more than the regular cruise lines, and you feel pampered onboard. Embarcation starts at 2pm, we got there at 2.30pm and apparently everyone was aboard already. The cabin (called suite) is very comfortable, with plenty of space, walk-in wardrobe with adequate space for two and bathroom with both shower and bath. The refrigerator was refilled every day, the cabin attendant did a fine job in keeping all very clean morning and evening. The restaurants are very good, Prime 7 is excellent. We came back twice without reservations, and they had no problem accommodating us and a couple of friends.The wines and liquor included are good choices, and you can always upgrade to better. Surprisingly, the lunch at the grill by the pool served chewy ribs that needed another hour in the oven and burgers that were often raw or overcooked. We perceived the staff as being generally kind and attentive. During the day and for the tours, people would mostly dress in swimwear and a polo shirt. For the evenings, men would wear a shirt, many a jacket and some a tie, The average age of the passengers is high. The laundry service is very good. We enjoyed the shows and the dancing to live music. The Internet service is very expensive. They charge 99 cents per minute plus a connection fee, and whatever you do will take very long because of the speed being so slow. The gym is small but adequate, there is a small sauna and a steam bath. We walked the deck every morning. The spa service is fine and expensive. The tours are well organized, disembarking is fairly quick, but you need to book early, many tours were sold out months in advance. The Blue lagoon in Nassau, Bahamas is a boat trip to a nice beach with music, bar and the lunch is included. They even offer free internet. We enjoyed that. The art museum in San Juan is not worth a visit, we heard the other tours were better. Starbucks near the port, in the old town, offer high speed internet. In St. Barts we did the island overview and then walked the streets of this charming town. St. Johns, Antigua offers the Swim with the Stingrays, and that was great! In Castries, St. Lucia we did the Land and Sea to Souffrier and that was too long with many hours on a little bus. Should have done the Scuba or Snorkel. In St. Maarten we went on a Golden Eagle Sailaway, snorkeling in a place where nobody saw a fish, but the tour and the catamaran were nice. This ship has a problem with strong vibrations, and anything loose will keep you awake. We had two incidents with plumbing in our bathroom, once we heard strange sounds at 2 am and the bathroom and hallway were covered with water. The repair was done immediately, but we had to live with a big noisy fan in our suite the last day of sailing. Read Less
Sail Date January 2014
This was our first cruise on Regent and we were impressed. Prior cruises have been with Celebrity (we'll only return on a Solstice size ship) and Holland America. Everything about Regent is first class! Spent our first night at the ... Read More
This was our first cruise on Regent and we were impressed. Prior cruises have been with Celebrity (we'll only return on a Solstice size ship) and Holland America. Everything about Regent is first class! Spent our first night at the Hyatt Coral Gables in Miami. Transfer to ship the next day went smoothly. Our spacious 310 sq.ft. cabin was ready soon after embarkation complete with a walk in closet, more than ample storage and a bathroom with room to move around. The Navigator is a smaller ship with 490 passengers. Because of its aft hull configuration, there is some motion which wouldn't be present on Regent's other ships. The public areas are smaller but well appointed and comfortable. The main dining room (Compass Rose) has open seating for all meals. The menues are varied and the food quality is excellent. Prime 7 is the only speciality restaurant with reservations required (but no additional fee to dine there). Set Mar is a smaller upper deck aft restaurant that offers an Italian menu in the evening. After 24 nights, we had choices for all meals which were appealing and tasty. Nightly entertainment was varied and excellent. The ship's musicians were very good and performed in the lounges as well as in the main theatre. The resident Jean Ann Ryan singers and dancers performed well. The small casino was adequate for the size of the passenger count. The shore excursions were of a good variety although they did not all appeal to passengers who had mobility issues. The latter was not a concern to the majority of the passengers who ranged in age from the high 40's to the 80's. The crew were personable and happy with their jobs. All we spoke with praised this crew line as well as her sister Oceania ships! Since our destination was the Amazon River, we spent the first 5 days heading south with stops in Antigua, St. Lucia and Trinidad. The River itself is HUGE -- averaging between 15 - 20+ feet wide all the way to Manaus (900 miles from the Atlantic mouth which is about 200 feet wide). You won't find monkeys swinging from trees or flocks of brightly colored birds on the Amazon. It's not the land of Tarzan! What you will discover is a land of beauty with many clear water tributaries mixing into the cocoa waters of the Amazon. We stopped along the river to visit little villages. Santarem and Manaus were the two largest cities we visited. The Opera House in Manaus is incredible and has been in operation for a couple of hundred years. Much of the building was constructed from materials shipped from Europe. Sea conditions prevented our stop at Devil's Island when we returned to the Atlantic but we were able to enjoy Barbados, St. Bart's, and San Juan on our way back to Miami. Again, the variety of shore excursions was good. The tendering process was handled efficiently and safely (unlike past cruises with both HAL and Celebrity). Would we repeat this cruise? Probably not because it's one of those bucket list trips -- you do check it off and move on to the next item. BUT we had nothing to complain about on this cruise and recommend it to folks who want to experience the Amazon.   Read Less
Sail Date November 2013
My wife and I have traveled a lot, but had never cruised and had never been to the Caribbean. But an important number wedding anniversary prompted a desire to try...and the fact that we now are already booked for two more Regent trips is ... Read More
My wife and I have traveled a lot, but had never cruised and had never been to the Caribbean. But an important number wedding anniversary prompted a desire to try...and the fact that we now are already booked for two more Regent trips is probably reference enough. We decided on Regent after some research...as in avoiding big ships and looking for high quality. Regent goes to the front fairly quickly in that small list. The two travel agents we worked with initially were not much help...as in having little knowledge of the line other than it was A+ and $$$. So, we worked directly with Regent and our sales contact there was and is very helpful...good advice on cabin location, shore excursions, and ship services. Plus, we got a late and big upgrade at very reasonable cost. Our own butler, who knew?! The pre night in Miami was fine. Well organized and on time. Embarkation was easier than any other passport based process we have ever had (note to last Lufthansa experience!) First hour on the boat was a bit confusing, but not for lack of good service and attention...just our own first timer glitches. The suite was far more than we expected and was just a wonderful haven throughout. Roomy, clean, well laid out, comfortable and quiet. Our room attendants and butler were fabulous. Caring, attentive, and knew our names and needs within 24 hours. Not sure if I would always need the butler service, but it is a nice extravagance and our fellow was superb. Also, the three of them...attendants and butler...on our anniversary day were wonderful with extra comments, care and a sculptured pair of swans...from towels and roses...on our bed. Dining was wonderful throughout...particularly once we established quite quickly an excellent relationship with a particular waiter and wait captain in Compass Rose. Breakfast was on the Veranda, the buffet choices many and something of a feeding frenzy when it was shore excursion days...but eating outside was a peaceful delight. Compass Rose then our favorite...quiet at lunch, and very well done at dinner. Portions were just right, food was always quite good and with some items truly superb. We topped off each evening with lengthy coffee and port wine respite. Prime 7 was good, but not sure why the big fuss between that and Compass Rose. Pool bar was good, quick, and easy...and it helps to have endless ice cream! Entertainment, not our priority, was mixed bag. Cirque de Soleil type show was very good, if for reason alone of impressive acrobatic moves on a rough water evening. Piano duo act, however, was out of a bad movie. Crew capers and ship band were great. Not casino types ( not many were). Library was unexpected benefit...good selection and nice gathering place. We were impressed throughout with care and attention of all staff. Tour of the bridge with the Captain and of the galley with Executive Chef were high points, but each and every contact was friendly, professional and service oriented. (Note to those who critique crew in other reviews and amongst one or two of our fellow passengers...treating people nicely, usually results in being treated well...storming about no hand delivered butter for lobster tails, or other boorishness, gets what you deserve!). Shore excursions were generally good, although we came away from our Caribbean experience with an over all "been there, done that" reaction. The 12 meter yacht trip on Snt. Martin was fabulous! St. Barthes was a nice laid back place and sailing respite. Nassau was tourist trap...not aided by 5 2000+ passenger ships docked next to us (but good lesson as to why to avoid big ships). The climb down/up to the baths at Virgin Gorda is much more physically demanding than announced and was real issue for several fellow passengers. But, generally not impressed with Carib...more interesting sites and better beaches we have seen in other travels...that said, it is nice to be at sea on warm, star lit nights. Price/value is interesting equation. It is NOT cheap, but the all inclusive pays you back...we had zero additional expenses, other than taxi to the Miami airport, for 12 days...and that is a nice way to go. Plus, order what all you want...it's paid for! Navigator was our first cruise ship and was fine by us...refined, quiet, spacious, not crowded...bounces/rolls a little in high seas as we had one day, but it is a smaller ship and you are at sea! So, we are now believers in Regent and we very much look forward to Europe and Asia trips. True, just our first cruise, but we have no reason or desire to change from Regent...well done!   Read Less
Sail Date November 2013
Another great Regent cruise!After a rocky embarkation due to computer issues, we boarded our lovely ship and started to relax. Unfortunately, some people never found their sea legs or sea brains. A large number of pushy, rude people seemed ... Read More
Another great Regent cruise!After a rocky embarkation due to computer issues, we boarded our lovely ship and started to relax. Unfortunately, some people never found their sea legs or sea brains. A large number of pushy, rude people seemed to populate the ship--refugees from Carnival? A few well behaved children were on board as well. The food was very good-- all great meals with very attentive service. The coffee bar in the morning was a great place to meet and greet with expertly prepared coffee. The pool area, while crowded was somewhat short staffed-- but it was service with a smile as usual and good service for the numbers reclining on the comfy chaises! We did not attend any of the entertainment--so can't comment there. Nassau needs to off the list--it was the Navigator and about 12000 other passengers in port. A bit much and a bit crowded. Our cabin was always neatened up very quickly, morning and night, and although we don't use the butler service a lot, it sure is nice to have. My husband became a convert to afternoon tea and trivia as well! Disembarkation was VERY smooth and well handled. Our main issue was the attitude of some of the passengers-- it was really a floor show with some of them. It created a great diversion for those of us waiting for our tours to be called! We booked while on board for next January and will look forward to our next cruise with Regent. Read Less
Sail Date March 2013
Navigator Cruise Review -- Feb/Mar 2013 -- Eastern Caribbean Even better than last year! We chose this Navigator cruise because we wanted to celebrate a 60th birthday in the Caribbean. Having really enjoyed our first cruise with ... Read More
Navigator Cruise Review -- Feb/Mar 2013 -- Eastern Caribbean Even better than last year! We chose this Navigator cruise because we wanted to celebrate a 60th birthday in the Caribbean. Having really enjoyed our first cruise with Regent on the Navigator the same time last year in the Western Caribbean, we really looked forward to another great time -- given our high expectations we were not disappointed with the ship, the service or the fantastic weather. The itinerary was attractive to us because we liked the idea of visiting different Caribbean islands, all with seemingly different characters and histories. We stayed over night in Miami at the Hampton by Hilton in Downtown Bicknell -- we booked it ourselves and it was superb -- a great start to our special holiday. We arranged the transfer to the cruise terminal and registration and arrival to the ship was smooth and efficient. A brief champagne reception and a chance to enjoy the facilities before our suite (1109) was announced ready -- which was not all that long. The real frustration was the additional two hours that it took for our suitcases to be delivered to our suite. We chose a Penthouse Suite A (1109) as we had booked that on the last cruise and loved it -- high up and towards the bridge -- close enough to see the captain and his senior crew maneuvering the ship in and out of the port and to hear them spot a female whale and her calf swimming off the starboard bow -- a great sight. The suite was all that we remembered -- spacious, very well equipped and tastefully furnished. That said, one small criticism last year was the lack of coffee making facilities. This has been addressed with a large, ugly and wasteful Illy coffee machine -- great coffee but it only did espresso measures so to get a long cup, eg. americano, you had to press the button once every minute and 5 times to filter the coffee. Our butler, Immanuel, was great -- personable, respectful but also with a sense of humour. He was attentive at all times and went out of his way to ensure that we were well stocked with champagne and pre-dinner canapes such as prawns, crab claws, olives, etc. Nothing was too much trouble. Our joint steward/stewardess Nick and Ni-Made were delightful -- they kept the suite spotless, topped up with all the luxury toiletries and, with Immanuel, decorated our suite beautifully for the 60th birthday celebration. They chatted with us daily, used our names and always ensured that we were happy and enjoying the cruise. Our chats were never forced and they showed genuine interest in us, as we did in them. The 10 night cruise was really beyond expectation -- even after a great cruise last year. The destinations -- all with inclusive excursions, were varied and interesting. We visited Nassau, Puerto Rico, St Barts, Antigua, St Lucia and St Martin. From swimming with dolphins and taking part in an off-road safari to a tour of St Lucia and some great beaches to visit, the excursions were well organized and managed and we never felt that it was just going through the motions -- each tour was unique and offered different experiences. The dining experiences on board were to a high standard overall. Last year we rated La Verandah as the best overall and Prime 7, the steak house style restaurant, the least. However, Regent decided to expand Prime 7, reduce the size of La Verandah and 'convert' La Verandah into 'Sette Mari' -- an Italian styled restaurant in the evenings -- in our view, a big mistake. The main restaurant, Compass Rose, became our favourite this year because the service was excellent, the restaurant was brighter and the staff just faultless. Prime 7 was much improved as they cooked the steaks correctly first time -- however, the restaurant is too dark and somber -- we had to ask to be moved to a table with better lighting so that we could read the menu! La Verandah has lost out in all of the changes -- it was average this year (clearly lacking the touch of Stefano, the Maitre d', who was on leave) and the conversion in the evenings to Setti Mari has been a backward step. We ate there in the evenings only once because it was uninspiring and cramped -- the new pasta station, which was hardly ever used, has absorbed so much space that we were practically brushing shoulders with other diners on neighbouring tables. Because of the reduced space, even at 8.30 pm, we were turned away and asked to return in 20 minutes -- this never happened last year and was a regular occurrence this year. The food was not that special and when we gave feedback to the staff during the meal it was received grudgingly. To be fair, in the mid-cruise review that Regent always asks clients to complete we raised our concerns re: Setti Mari and both the restaurant manager and the executive chef made personal contact with us to apologise and to invite us back -- the executive chef even offering to cook for us personally. The entertainment programme was as extensive as last year and very ably led by the brilliant and vivacious cruise director, Lorraine. Every day there was something special and, for a small boat, was quite exceptional, including Cirque Navigator, a take on Cirque de Soleil. With themed pool side events such as TexMex, seafood barbecue and ice sculpture demonstrations to a 50th Anniversary Bond event and a live Beatles' late night show and dance, there was something for everyone. The orchestra/band was very skillful and talented in performing a range of live music across various genres. If we had one criticism it is that the main evening shows were too much Broadway oriented and could have had a greater element of international music and/or more West End show content. Great weather and a good range of free excursions ensured that we had a great 10 day cruise. The ship's captain adjusted the speed of the ship according to the sea conditions and so we had a very smooth cruise -- even saw a whale and her calf alongside the ship during our last day at sea. Reports of some other reviews that the ship vibrates has not been our experience on this or last year's cruise. Some reviews about the Navigator and the quality of service have not been complimentary at times. Our experience is that if you engage with the staff and develop a rapport, the service is even better. Sometimes, we have seen some passengers treat the staff as little more than skivvies and others just like to find fault. When we have a problem we use the channels provided to raise our concerns. On the few occasions that we have had problems our issues have always been addressed professionally and with courtesy. May be that's a factor in why some people's experience has not matched that of ours. We're already looking for the next cruise on the Navigator. Read Less
Sail Date February 2013
Service in all areas, especially cabin service and Pool Grill, was excellent. The weather was very very windy and the ship did not seem to handle it well. Luckily we had a mid ship cabin on Deck 6 so it was as smooth as possible. Higher ... Read More
Service in all areas, especially cabin service and Pool Grill, was excellent. The weather was very very windy and the ship did not seem to handle it well. Luckily we had a mid ship cabin on Deck 6 so it was as smooth as possible. Higher decks were very rocky. There was so much spray and motion we were unable to use our balcony except in port. The dinner menus in Compass Rose were a little weird. I had grilled salmon off the "every day available" menu until I was tired of it then ordered plain pasta with a sauce from one of the appetizers. My mom had lamb every night because she did not like any of the odder entrees. The entertainment from the singers/dancers/specialty acrobatic act was excellent. Too bad they did not perform more often. We loved the Pool Grill - tropical drinks, delicious white wine, custom burgers, sweet potato fries, salmon and tuna burgers. Our party of six including two 88 year olds, had lunch at Pool Grill every day instead of the more sedate service at Compass Rose. The buffet area at La Terrazza was very very crowded at both breakfast and lunch. This is another serious concern about this ship compared to other all-inclusive luxury ships. Thanks to the Navigator and Seven Seas staff for negotiating last minute coverage of the Super Bowl from the satellite provider. All in all a lovely experience, but the stability of this ship made me very nervous. I have never had a sea sickness episode before in 25 cruises but this ship did not handle the windy weather well at all. Fortunately they were passing out Bonnine at the front desk. There were a couple of things we really appreciated and which set Regent Seven Seas apart from Silversea which we love. One was the free unlimited shore excursions. This was an excellent benefit. The entertainers - not the juggler comedian and the singer they had - but the singers, dancers and specialty act - were truly marvelous. And an evening event called the Block Party, where guests were encouraged to come out of their rooms, wine glass in hand, when the ship's bell blew at 5:00 - was truly fun. Read Less
Sail Date January 2013
Good and Bad can best describe this cruise A. Suite 1. Master Suite 1000 on Navigator -- high cost but poor value due to forward location 2. Beautiful suite but not enjoyable when underway due to wave motion of ... Read More
Good and Bad can best describe this cruise A. Suite 1. Master Suite 1000 on Navigator -- high cost but poor value due to forward location 2. Beautiful suite but not enjoyable when underway due to wave motion of ship. Impossible to walk comfortably in cabin. 3. Balcony not useable at all when underway due to unobstructed high winds. Furniture on balcony was strapped down. Used all balcony furniture only one day, while at port. 4. Suggestion: construct wind barrier door, similar to dividers between suites that can be opened when at port. 5. Butler,exceeded expectations. Room stewardess,was also exceptional. 6. Unable to schedule in-suite cocktail party due to wave motion of ship (sometimes extreme motion). I realize that you can't control the seas but this motion was constant when ship was underway, even in calm seas. B. Food 1. Our first meal in Prime 7 was very good the 2nd visit to Prime 7 was fair I ordered a porterhouse that was tough and had to be sent back and replaced with a fillet that was good. Others in our party had well to very good entrees. 2. Sette Mari was very good on our first visit but the meat entrees selected on the second visit were very tough and lacked flavor. 3. Breakfasts were always excellent at La Veranda. 4. Meals at the Pool Grill were consistently very good as were the bar drinks. Suggest they offer pizza. 5. Meals at Compass Rose were consistently good to very good. 6. From all reviews we received, the food was reported to be excellent. However, we found only a few items to be outstanding as compared to other cruise lines. Superb food was one of the reasons we selected Regent. 7. The matre de, Stephano Frattori, was truly excellent no matter where or when we encountered him. We noted that he extended the same superior service to all of his guests. He is a true asset to the Regent family. 8. The Pool Grill bar staff was also truly excellent. They took the time to learn exactly how their guests preferred their drinks. 9. In general, all restaurant staff were excellent. C. Shore Excursions 1. On the whole, the shore excursions were very enjoyable. 2. There is a discrepancy between some of the requirements/limitations on-line versus what is allowed when on the cruise. 3. We were greatly disappointed at an early departure at Turks and Cacos. Our day was cut in half. Many other passengers also felt the same. It appeared that the Navigator lost its dockage to the larger Carnival and Princess Cruise lines. We understand tender limitations but Regent should have known where these other cruise ships were located and where they planned to dock. Other arrangements should have been made for Regent passengers. This was not our problem!! Instead, it was a half day of vacation lost. Read Less
Sail Date November 2012
VALUE We love Regent Cruises......no other cruise line gives as much value coupled with casual, Comfortable elegance. It is also generous with discounts if you do not use their Included air or hotel. Everything except spa, laundry ... Read More
VALUE We love Regent Cruises......no other cruise line gives as much value coupled with casual, Comfortable elegance. It is also generous with discounts if you do not use their Included air or hotel. Everything except spa, laundry and shopping is included. They Pour excellent wines...and top shelf liquor. I did enjoy champagne with my breakfast! INTERNET Very expensive on first and second cruises: $.95 to $.50/ min depending on package Since our third cruise we have had unlimited Internet and wifi Throughout the ship, you Can bring your own iPad or they will supply one, good assistance from the net manager And great free copying. ENTERTAINMENT This Thanksiving cruise Nov 15-25'2012. Had the most OUTSTANDING SHOWS 6 Of the nights....4 big broadway theme shows, a more intimate nightclub Beatles night, And the most amazing LE CIRQUE performance in any theater...land or sea of the 10 We have seen including Las Vegas. The 2 comedy nights were disappointing. An operatic Singer one night had a gorgeous voice. There is music and entertainment throughout The ship at other times as well as the usual cruise games and activities. FOOD Ranged from great to disappointing... But service was consistently excellent and there were Always more choices. There is only one fancy specialty restaurant, Prime 7. Service was so Leisurely that we left immediately after the main course to see the show. We were graciously Told we could come back just for dessert any other evening. Read Less
Sail Date November 2012
This was our first time on Regent and I can say I was not disappointed, but they fall a little short of their self proclaimed 6 star rating. The ship: Navigator is a pretty little ship, but she has a problem with vibration in a sea. As ... Read More
This was our first time on Regent and I can say I was not disappointed, but they fall a little short of their self proclaimed 6 star rating. The ship: Navigator is a pretty little ship, but she has a problem with vibration in a sea. As one crew member told me, they have added a "skirt" to the stern to add weight to reduce the vibration. He told me it had improved the vibration. What ever you do, do NOT get a cabin on deck 7 aft. I met a couple who had an assigned cabin (780) and they told me it was unbearable to the point they told the ship they would fly home from San Juan. Their cabin was changed despite a sold out ship. Suite: Our suite was 6 star and our Butler (Vivek) and Stewardess (Yanti) were both 6 star and a credit to Regent. Vivek was available for any service from changing appointments in the spa to providing room service from the Compass Rose. Yanti kept the room in perfect condition and was ever present if needed, but out of sight when not. Dinning: Here is where Navigator falls short. First, it often took as many as 4 requests for an ice tea. There were many times that when serving, the waiter would reach in front of me to serve a beverage. It became a little annoying to have a forearm stretched across my plate. Setti Mare, their evening Italian restaurant on deck 10 seemed to have a problem with consistency. On Thursday evening, I ordered their sea food specialty and it was superb. Friday night we returned and I ordered it again and it was almost like they had served left overs. It was over cooked and covered in sauce. Compass Rose, the main dinning room, had the same problem with ice tea and forearms in your face. The food, I must say, for the most part was excellent. It appears that the serving staff are poorly trained. One passenger reported that he had ordered a special bottle of wine and when his glass got low, the wine steward filled it with the house wine! I would suggest to Regent that they take a lesson from Celebrity and hire trained wait staff. Shore excursions: We only took two and they were both excellent. Due to an at sea "rescue" of a sailboat at the behest of the USCG, we were late into San Juan and a number of shore excursions were canceled, but the one that did go ended up with the buss being caught in traffic for 3 hours. Certainly not Regent's fault, but they need better supervision of the tour operators . Itinerary: It seems all the cruise lines go to Samana or Cayo Levantado in the Domincan Republic. Why I have no idea. There is nothing there other than a beach. The same could be said for some of the other stops as most tours were beach tours. The ship stayed in St Barts until midnight. This is a pretty, small island that is very expensive (4 Euro plus tip for a coke). After an island tour and a brief walk around, there is little to do. Turks and Caicos was another beach tour stop, but the Navigator docks in the morning and must anchor out after 1pm as two larger ships come in to the small dock. The weather was not conducive to tendering due to seas, so we left at 1PM rather than the 5pm scheduled departure. All Inclusive: Let me say that the alcohol being poured on this ship could float her! It was much easier to get a double shot of Dewars than it was to get and ice tea. I ordered a Dewars on the rocks and had to ask for a glass of water as it had to be 5-6 shots of Dewars and 4 ice cubes. Overall: I had a great time as did my wife. Is Navigator 6 stars? No. Overall, I would rate her at 4.8 stars due to a poor "front of the house" experience. Those in the "back of the house" (chefs etc.) do, overall, an excellent job, but the wait staff is lacking in training and has a poor command of the english language. Read Less
Sail Date November 2012
Seven Seas Navigator Ratings
Category Editor Member
Cabins 5.0 4.3
Dining 4.5 4.1
Entertainment 3.5 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.6
Family 3.0 3.6
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 4.0 3.5
Rates 4.0 3.8

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