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5 Helpful Votes
Sail Date: May 2017
The itinerary allowing us to travel to Bermuda from Florida on the ship was our deciding factor to celebrate our 44th anniversary. We cruised on the Navigator for our 30th anniversary and did not want to miss out on this last trip to ... Read More
The itinerary allowing us to travel to Bermuda from Florida on the ship was our deciding factor to celebrate our 44th anniversary. We cruised on the Navigator for our 30th anniversary and did not want to miss out on this last trip to Bermuda. The ship was beautiful, having been refurbished last year, and was better than our expectations. Embarkation and disembarkation were smooth and easy. The food delicious and always flavorful, attractive and top service. We especially enjoyed several of the cast productions however felt Clive Carrington's classics and piano bar entertainment was the best we have enjoyed (this was our 28th cruise). His amazing talent playing everything from classical to current venues as well as singing kept us entertained nightly. Guests and one of the bar servers, Elvis, even shared his mike adding so much to the evenings. Singer Shauna Hicks' Broadway show was also amazing. She was featured two nights and we wish she was on stage at least once more. Another great talent who hope to see in the future. We enjoyed the special interest lectures with Kim Orlando. Service was always perfect, helping with smiles and warm greetings. We definitely will cruise on Regent again and plan to book one of their other ships for variety and itinerary from Florida. Read Less
14 Helpful Votes
Sail Date: May 2017
Our friends found a great deal for RSS 25th Anniversary cruise and so we jumped at the chance to join them and try our first luxury cruise (previously sailed with Celebrity, HAL and NCL). It started well with an upgrade to a balcony suite. ... Read More
Our friends found a great deal for RSS 25th Anniversary cruise and so we jumped at the chance to join them and try our first luxury cruise (previously sailed with Celebrity, HAL and NCL). It started well with an upgrade to a balcony suite. Embarkation was smooth although they did not have our cards and had to escort us to Guest Services which was unusual. The ship has been recently remodelled and we were impressed by our cabin and the public spaces. The ship has notable vibration problems in the rear spaces such as the theatre and bars. At times all the bottles were clinking and sitting on stools almost required hanging on. It was also notable how much more this smaller ship moves. Especially in our forward cabin, this cabin was very noisy when arriving in ports as well. As a married couple in our early 40's we were regularly queried if we were entertainment when embarking so I think it highlights the average age is much higher than our previous cruise experiences. Unfortunately we did not meet our room attendant for the first 2 days and eventually when we queried how we were supposed to set up the personal bar, the assistant HK visited us with our attendants to find out why we had not been given a tour of our cabin and requests for our personnel requirements. Things improved after this. The first 2 nights in the Compass Rose we also found the service to be very casual and when my wife asked if she could taste a different wine to the daily special the sommelier quoted it was not a wine tasting event?!!? A query to the FB manager was handled quickly and professionally and we had no future problems. Many of us felt that the crew seemed very tired and uninterested and that this may have been due to them just completing the world cruise and apparently having a very rough crossing. After a couple of days service improved and after visiting Bermuda where the weather was great and the crew got a chance to get ashore, service notably improved from then on and by the end was an excellent standard. We appreciated the amazing dinnerware, quality of furnishings, pool chairs, sporting equipment, the library etc. It was a noticeable improvement in quality. We felt breakfast was average to good (except the caviar Sunday which was fun). Lunch options were plentiful but the standout was dinner. The compass Rose has a great dinner, Prime 7 was superb and the Italian was a nice change (although hard to get into with the limited seating). Entertainment was not as good as we have experienced on the larger ships, most other passengers thought the production shows were great. The last one was excellent but the earlier ones were a bit flat and the quality of some of the singing and dancing wasn't great. The theatre looks amazing but unfortunately gets very crowded and could be difficult to find a comfortable seating arrangement. We enjoyed the silly activities and the deck games. The pool area was nice but shade was limited and unfortunately rude passengers reserved deck chairs for hours without using them and this was never policed. Also many use multiple deck chairs which is even more arrogant. Included tours were quite good but we are not group tour people and with large groups and elderly members it made for very slow going. Overall we had a very fun time and appreciated the lift in quality especially as we were fortunate to sail on a very good deal which made the value for money even more outstanding. If we had paid full price the early service issues would have been unforgivable. The vibration, movement and noise issues would be annoying. At our age it is probably preferable to sail on the ships with a slightly different demographic but still appreciate what an amazing time we had. Read Less
108 Helpful Votes
Sail Date: May 2017
This was my very first time cruising, so i didn't know what to expect. I am 49, and I took my 19 year old niece. Obviosly youngest on Regent. While we enjoyed dressing up for dinner a few times, we didn't like feeling obligated ... Read More
This was my very first time cruising, so i didn't know what to expect. I am 49, and I took my 19 year old niece. Obviosly youngest on Regent. While we enjoyed dressing up for dinner a few times, we didn't like feeling obligated to. Well, if you want to leave cabin that is... We had the first night at hotel in Miami. That was extremely disorganized. Even though Regent knew of an embarkation time change weeks before and notified me, they aparently didnt tell anyone at the hotel. Or the staff just didnt know. The Epic hotel, imo, was a complete disaster. On the plus side, transport both from airport and from hotel to port was great. Very organized. The ship itself definitely not worth the amount we paid. I did read other reviews prior, so perhaps Navigator isn"t a fair representation of Regent. If not, it should be much cheaper than the other 3 in Regent's fleet. Since it was nicely refurbished, it looked really great. But old. There was a lot of vibration and noise! I dont think all elevators were working simultaneously at any time the entire cruise. So you can imagine the wait times! And they actually use this ship for world cruises? I had my fill after only 11 nights. Definitely not a luxury experience. Service was excellant, everywhere. All waitstaff, bar staff, cabin steward.... They all go out of their way for you. Any shows or entertainment were definitely geared to a much older crowd. Not an issue though. The crew gave a great performance on the last night. Not being a drinker I really can't comment on lounges or nightlife. The food was good, but not the best. Certainly not what I was expecting. Room service menu was poor. But if it is during dinner, you can order from Compass Rose. We were both very pleased with the shore excursions. Both the quality and the way Regent handled them-very organized. Even when there were time changes. Towels and bottled water as you leave ship. But then, this is all what you should expect for a luxury cruise, right? Overall, I would probably do Regent cruise again only if it were a different ship. Or a LOT cheaper! Otherwise I would go with a more casual line. I booked another cruise for 2019, but not with Regent. Read Less
21 Helpful Votes
Sail Date: March 2016
My husband and I have just returned from a 14night transatlantic cruise on seven seas navigator. It was a final cruise before a complete refurbishment in dry dock for 2 weeks. We had read the reviews so had a few concerns about the ... Read More
My husband and I have just returned from a 14night transatlantic cruise on seven seas navigator. It was a final cruise before a complete refurbishment in dry dock for 2 weeks. We had read the reviews so had a few concerns about the negative reviews. Let me reassure you it was the best cruise line we have ever cruised with and we have cruised with many others including Cunard and Royal Caribbean. Embarkation was quick and easy and we were met by friendly staff handing out champagne. A nice start! Cabins were not quite ready so we went to the restaurant for lunch. The staff were there to make sure you had a table of your choice and were serving drinks to our table. It was a self service restaurant, The Veranda, the food was excellent and again the staff were really helpful, especially with elderly passengers carrying their food to the tables for them, always with a smile. Nothing was ever too much trouble. When we arrived to our cabin we were very impressed with the cleanliness and the size of it! A bathroom with bath and shower, large king size bed, seating area which led into the balcony which although small plenty of room for a table and 2 chairs which we used often when the weather was nice. I loved the walk in wardrobe which had loads of space for hanging clothes plus drawers that even I couldn't fill and I take a lot of just in case clothes with me!!!! There was a bottle of champagne on ice and a lovely selection of fresh fruit. The fruit was replenished daily and the fridge filled with soft and alcoholic drinks plus bottled water which was also replaced as we used it. The bed was very comfortable with lovely fresh Cotten bedding and the most comfortable pillows! We were in a cabin at the rear of the ship which unfortunately was as noisy as other passengers said it was!! We slept with earplugs in and managed at first but after a few days of this noise we went to reception to ask if there was another cabin we could have as we were very tired from the disturbances due to the noise in the cabin, we found out we were near the propellers which is the reason for the noise and the vibrations which was constant. They were really sympathetic and upgraded us to a coseirge cabin at no extra cost which was mid ship. No noise or vibration!!! Fantastic! I would advise to pay the extra for mid ship cabins if you will struggle with the noise and vibrations. It was extreme vibrations! The food was superb in all the restaurants and the staff in all areas of the ship were friendly and helpful at all times. Not having to sign for every drink and not think about the price of everything was so easy. Plus free excursions which we booked ahead of the cruise. All online and simple to do. The tickets for these were in our cabin on arrival. The shows were pretty much the same as all cruises but were good entertainment. The seating for shows was very comfortable and we never struggled to find seating. Room service is fantastic. The day of departure was well organised and easy too. Coach transfers and hotel pre cruise etc were all organised for us and coach to airport at end of cruise had regency staff there until we entered the airport so we all knew where to go. This was a top class cruise company that we would highly recommend to anyone. Don't believe the negative reviews as we couldn't fault a thing. Worth the extra cost and will definately use them again. Read Less
Seven Seas Navigator Ratings
Category Editor Member
Cabins 5.0 4.3
Dining 4.5 4.1
Entertainment 3.5 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.6
Family 3.0 3.6
Shore Excursion 4.0 3.8
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 4.0 3.5
Rates 4.0 3.8

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