5 Seabourn Quest Cruise Reviews for Luxury Cruises to South America from Miami

We chose this cruise for the itinerary through the Panama Canal to Peru. The excursions we booked on our own were far better than the experiences people had on the cruise line's offers. Many of the ports visited were for the first ... Read More
We chose this cruise for the itinerary through the Panama Canal to Peru. The excursions we booked on our own were far better than the experiences people had on the cruise line's offers. Many of the ports visited were for the first time and the itinerary staff knew little or nothing about them. You would think they would send out people ahead of time to learn about the areas they were going to visit. One port in Ecuador was rated so dangerous in online reviews that we did not even get off the boat. First time ever for us on a cruise. Food was okay but nowhere as good as on Oceania. In general, the cruise was very overpriced and did not include airfare in the pricing. Many of the people on board cruised year round, knew each other and were quite clique-ish. Many of the staff were snootish as well. Disembarkation was a disaster!!! Basically, they were done with us. We will not travel with them again. We will probably stick with Oceania. Read Less
Sail Date November 2018
We've taken 32 cruises on many different lines and now find that Seabourn is our favorite line. We booked this cruise as a way to get us to South America, and were happily surprised by the extra bonus of Antarctica. I was most ... Read More
We've taken 32 cruises on many different lines and now find that Seabourn is our favorite line. We booked this cruise as a way to get us to South America, and were happily surprised by the extra bonus of Antarctica. I was most pleased by the careful attention paid to passenger safety and comfort. An expedition to Antarctica is not easy and many passengers had some degree of disability. Still we never felt endangered and we saw a lot of Antarctica in comfort, both on ship and off. Embarkation in Miami was a breeze and getting off and on in all ports, including tender service, was fast and easy. This is one of the pleasures of traveling on a small ship. Disembarkation in Buenos Aires was chaotic and Seabourn might have been able to provide more assistance there. Good activities on board, especially the lectures that focussed on the regions to be visited and on the geography and biology of Antarctica. We were well-prepared for most ports. We took only a few excursions, which were quite expensive. We splurged on the overnight excursion to Machu Picchu and it was the highlight of our trip. No complaints about the service. Very few things went wrong. Entertainment was cruise ship style. Some of the guest performers were quite good. The group of singers and dancers on board performed cheesy cruise ship shows put together by Belinda King. Some of the best events were the parties hosted by the ship. Our only complaints have to do with the cuisine. The ethnic nights in the Colonnade were too often disasters with inauthentic food way worse than what one finds in a cheap ethnic restaurant on land. Chinese and Thai were especially inedible. Food in the main restaurant was adequate, but quickly became repetitious after only a week. In fact the array of dishes was limited and kept recycling during our 46-day cruise. Otherwise it's all about Thomas Keller, which is a big lah-dee-dah. The specialty restaurant which bears his name is a steak house with old fashioned steak house food. The main restaurant often has Keller-inspired dishes which were too often disappointing We did like the Keller hamburgers and hot dogs served at the poolside grill, but to praise burgers and dogs on a luxury cruise line is just plain sad. Thanksgiving dinner was a disaster with most of the traditional dishes missing, and they had only 3 turkeys to serve to over 400 guests, so they ran out halfway through the meal. Seabourn really needs to up their game in the cuisine area. I was very happy with the cuisine at Earth and Ocean and we ate there as often as possible. We absolutely adored the beverage service, from the fresh OJ to the skinny lattes, to the delicious cocktails, to the inclusive wines with dinner. Great service in all the bars. We will be back on Seabourn when we find the right itinerary. We find it a very good buy when one considers all that is included. Unfortunately we generally use ships to get across oceans, and Seabourn's itineraries for crossings are not usually practical. But we will always keep our eyes out for a possibility. Overall we were very happy. Read Less
Sail Date November 2018
This cruise was a bit off balance due to changes in itinerary as a result of the hurricanes. Short and sweet – 6 nights – 3 sea days followed by 2 nice ports. Embarkation and disembarkation were fine. We usually spring for a ... Read More
This cruise was a bit off balance due to changes in itinerary as a result of the hurricanes. Short and sweet – 6 nights – 3 sea days followed by 2 nice ports. Embarkation and disembarkation were fine. We usually spring for a penthouse but because of the duration settled on a ‘normal’ suite. It was absolutely fine. Housekeeping excellent as always with the only criticism being a tad slow in topping up our wine. Our main reservation is staff. The good ones on Seabourn are always just top – charming, helpful and efficient. The problem is that each cruise we are on there are fewer and fewer superstars. This dilution is (for us) tarnishing the brand a bit. The second was food. It was OK – nothing to complain about but just not the exceptional fare that we expect at this level. Almost every person we spoke to said Oceania has amazing food so if they can do it surely Seabourn can? We were Silverseas fans and moved to Seabourn as there was a distinguishable difference. We have one more Seabourn cruise booked but if they haven’t upped their game we will be back on the market. Read Less
Sail Date November 2017
I decided that it was time to pick a a more high end small ship to compare to our typical ship on Holland America Line. The Quest is a 400 passenger ship. My wife and I enjoyed the small size. We met a lot of people. It helped to ... Read More
I decided that it was time to pick a a more high end small ship to compare to our typical ship on Holland America Line. The Quest is a 400 passenger ship. My wife and I enjoyed the small size. We met a lot of people. It helped to started the trip off knowing about 30 people through Cruise Critic. The ship is nice, cabin is nice size with shower AND tub (which we never used). Double sinks... nice. The food was good but I didn't write home about it. The entertainment was better than expected. The cruise director Jan was great and fun to be around. The staff was friendly and always willing to help. BUT some of the restrauant areas lacked the level of service you would have expected..(filling of water, no cream/milk to come out with the coffee, waiting a long while to order after sitting). We finally got to know which waiters were good and what tables they worked. GREAT coffee bar on Deck 7. LOVED the chocolate shakes made by Numo. Talked to the Guest Services Mgr and was very understanding and would pass on my comments so that's good to know. Will we return... don't plan to. It was fun but not for the price. We're not much of wine or alcohol drinkers so they made money us. I can appreciate those who love the ship being small and intimate but it does come with a price. BTW... Great guest speakers on board. Read Less
Sail Date November 2017
We took a short six day Caribbean cruise from Miami to Barbados. This was part of a longer cruise to South America. Overall, we really enjoyed our cruise. We’ve sailed on Silversea, Cunard and Celebrity and we look forward to the ... Read More
We took a short six day Caribbean cruise from Miami to Barbados. This was part of a longer cruise to South America. Overall, we really enjoyed our cruise. We’ve sailed on Silversea, Cunard and Celebrity and we look forward to the dining and the ship’s ambiance; the entertainment is not as important to us. Embarkation was easy with a short line to check in. We were somewhat surprised there was no real greeting when we boarded. After lunch at the pool grill, the suites were ready and three of our bags of luggage were there and the last arrived shortly. We had a bottle of champagne in our room, and in a nice touch, Seabourn provided a proper sparkling wine closer to maintain the effervescence. We met our stewardess and she quickly replaced the vodka with Baileys. We thought the dining was very good to excellent. We had one room service breakfast that was prompt and hot. We ate dinner in the Colonnade, the Restaurant and Thomas Keller. The menu and wine selections were varied, the food was tasty and presented well. Some items were better than others but that is to be expected. A couple of times the entrees could have been slightly hotter (temperature wise). In Thomas Keller, nobody brought our crudité and we didn’t realize that was an option until we saw it delivered to the table next to us. They were very apologetic but it was near the end of our meal. The Maître D' said he would make it up to us, and the next night our suite was prepared with rose petals and a bottle of wine and an anniversary card. It wasn’t our anniversary but we think that was their “make up call”. Our suite was a V5. It was fairly spacious with a small walk-in closet that had plenty of hangars and a safe, a separate shower and tub with double sinks, a nice sitting area with a sofa, one dining table with two chairs and a smaller table. There were two loungers with footrests and a table on the balcony. There was one flat screen TV. The bed was comfortable. The staff was friendly and helpful throughout all the areas. The entertainment was surprisingly good. One night was a comedian who we thought was quite funny. Another night featured Arturo Sandoval, who is a Grammy award winning jazz trumpeter; he put on a great show! Another night was Michael Lynche who was on American Idol and a very good R&B singer. We didn’t go to the show the cruise staff put on. One of the groups performing in the club were good, the other wasn’t as strong. On the last day, the staff held Caviar in the Surf in the pool; that was a fun event. The casino was fun. We played blackjack and the dealers, Steve and Kim, were efficient and friendly. The internet service was OK for what we needed (no heavy lifting, email and short web surfing for news updates). We did like that you could access The Herald (daily program) for free on your smart phone. Very handy. The ship was easy to get around with plenty of stairs and elevators for the size of the ship. We found we liked Seabourn Square. There was coffee for early morning as well as pastries and small bites. The library was good as well. The pool areas were not too crowded except for the main pool area. There were other areas with a small pool and hot tubs or a hot tub forward. There was always self-serve water and soft drinks there and bar service as well, but the bar service was spread thin. The hot tubs were quite warm. We enjoy nice wines and the included wines were generally quite nice and the premium wines were reasonably priced with a nice selection. Cocktails were good as well. Disembarkation was also very good, especially since most people were continuing on. We needed to be out of our suite by 9:00 but could stay on till 12:30 (we got off around 11:00). That was very convenient since our flight didn’t leave until 3:15. On a 10 point scale, I’d give this a 9 but with the 5 points scale used, I’ll round up to a 5. This was a great cruise and we really enjoyed Seabourn. Read Less
Sail Date November 2017
Seabourn Quest Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 4.5 4.3
Entertainment 3.5 3.9
Public Rooms 5.0 4.6
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 4.0 3.7
Enrichment 3.5 4.0
Service 4.5 4.5
Value For Money 4.5 4.0
Rates 5.0 4.3

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