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Sail Date: April 2014
We have cruised with Disney three times and Royal Caribbean twice. This was our first Princess cruise and I have to say that we were very pleased. To start, check in was smooth and easily organized. The boat itself is beautiful. I ... Read More
We have cruised with Disney three times and Royal Caribbean twice. This was our first Princess cruise and I have to say that we were very pleased. To start, check in was smooth and easily organized. The boat itself is beautiful. I personally liked the largeness of the boat as I did not really notice any motion. We left out of Miami headed to the Cayman Islands and Cozumel. Day 1 was a Sea day. My main issue with Roycal Caribbean ( and why we wont sail with them again ) is that their Sea days are just awful. There was nothing that we could do as a family. I was super disappointed in them the last cruise we went on. Now with Princess…. We had a family scavenger hunt on day 1, I signed my daughter up for a kids cooking class on our last sea day, they had trivia (free) and a host of other activities planned for us to participate in. As a note, my daughter did the kids cooking class with Royal C and for $45 she came back with one (literally) mini cupcake. At Princess, for $25 she came back with a cake, and when I say a cake, I mean enough food to feed 10 people. It was all frosted, strawberried, etc. I would highly recommend this class to families traveling with children! The other treasure we found was a Tranquil Spa area on the ship. The passes are $79 BUT they only sell 40 of them. With 3000 people on the ship this can be a nice area of refuge. They have hot stone beds that you can lay on and a nice aroma steam room. Things I liked on the ship: 1. The pools – there are two of them and I feel as though, similar to RC they are pretty on par with this. They were clean and we were able to find adequate chairs. Although people did, every day, violate the signs and leave chairs held unattended for hours, I don’t know that they can do much about that. 2. Movies Under The Stars – Super fun! I would bring a sweatshirt since it can get windy at night but they pass out warm milk and cookies during the movie! 3. The cabin – Clean, and our stateroom attendant was awesome!! We had a nice balcony and it was close to everything. 4. The Kids club – In my opinion, on par w/ Disney and better than RC – they had a lot of great activities that they wanted to do and on Easter they had an easter egg hunt and gave the kids Easter Baskets and did face painting. The room itself was pretty nice and well organized and appeared clean. 5. Food – As with any cruise you can be expected to be fed every 30 or so minutes. The food here was very good I thought. On par w/ Disney, better than RC. They had a really nice selection and everything was enjoyable. We had anytime dining so our sit down dinners were very nice as well. Service was great and food was delivered promptly. 6. The gym – nice equipment and everything seemed clean 7. The entertainment – This was okay… Nothing I was blown away by. We saw the comedian who drew a few laughs but overall this was not a “must see” – the illusion show was about 3 tricks and that was it, so I was surprised that this was the case but overall it was okay. 8. LIttle touches. One thign I will say si that in they tried to really do things to keep you happy. In the Caymnans it was super hot out and we ha a tender boat. ON the way back they gave everyone coled water, which I thought was really a nice idea Things I thought could be improved: 1. The elevators – Like with other crusie ships you can have a wait. Therefore I receomend unless you want to spend a chunk of your vacation climbing stairs, get a room on the higher floors. We gave up quite a few times and just climbed the stairs up or down. Luckily we were on deck 15 so we didn’t have to go from 2-15 daily but if we did that would have been a headache. 2. The laundry room – First of all, I am just glad that this ship has a laundry room. You can imagine our surprise on Royal Caribean last year to find out they did away with them and you had to use your laundry service ( which cost us $50 for a few t-shirts and garments ) Anyhow the laundry room was clean BUT unlike with Disney, you don’t use your room key to operate the washer / dryer. You need quarters. This would have been fine if we knew that ahead of time but we lugged all the laundry to the laundry room only to find out that we had to bring it all back upstairs and find a few single dollar bills ( the machine only takes up to $5 ) and bring it all back. They could certainly make that an easier process as other ships have done. 3. Excursions – We had an excursion in Cozumel to Xcaret. We were really looking forward to this and it was the most expensinve excursion we had ($129 a person ). The cruise said it ran from 9-5 that we would be there. We did not get to Xcaret until 11:45. Then our meeting time was 4PM. Plus, no lunch was included ( $30 a head for the buffet ) So I felt a bit mislead with this one. The Xcaret park itself is lovely but $129 a person for 4 hours and no lunch was a bit of a rip off. I did speak with customer service about it and they just directed me to the Excursions people and since I didn’t want to spend all day in another line ( which is exactly what I am sure they were hoping ) I just threw in the towel on that. Overall this was a great experience. I thought the staff was great, the ship was great, everything was very enjoyable. We had a few hiccups but again, I feel as though I had to really dig to find anything wrong with this cruise. They are a great cruise line from what I can see and we will be returning!   Read Less
Sail Date: October 2010
After a long flight from the UK we landed in Miami and were picked up by Terry, a kind member of Cruise Critic who kindly offered to pick us up from the airport and drop us at our hotel and to "pay it forward". Boy were we ... Read More
After a long flight from the UK we landed in Miami and were picked up by Terry, a kind member of Cruise Critic who kindly offered to pick us up from the airport and drop us at our hotel and to "pay it forward". Boy were we pleased to see him after a nearly ten hour flight and about a ninety minute wait at immigration where the lines were horrendous. Even with our ESTA's in hand, fingerprints and iris scans it still took forever. We arrived at the Renaissance hotel and check in was swift, we had a rollaway for our daughter. The beds were sooooooo comfortable and we slept well. Breakfast was not included and we treated ourselves to the buffet in the morning. Very good. Checkout was smooth and the van to take us to the ship was waiting at the front of the hotel. Cost was 6 dollars each. Check in was chaos at the terminal. The lines were huge. Luckily, we had fast check in or whatever they call it so we were soon on board after filling in paperwork to say we weren't I'll etc. L106 is a nice cabin although I am not sure where they hide all that square footage unless they include the balcony in the 500 plus square feet. This balcony looks over part of the bridge and you do not get a balcony light making sitting out in the evening a little difficult. We did find the balcony windy although we did have some pretty rough and windy days. People walking on deck can see you on your balcony, there is an a door leading out to the external walkway, when it bangs the whole cabin shakes! The bathroom is right next to the bed, this makes night time or early bathroom trips a bit of a nuisance as the loo is only about 6ft from the bed, albeit behind the door! We met other Cruise Critic cruisers at the sail away and kept meeting up with people though out the trip too. Hi to the two Shanes and Penny! We went to Orient Beach, the water was rough so next time we would choose the Caribbean side. Mavens Bay was beautiful. Princess Cays was lovely, no complaints. At Grand Turk we went to the cruise centre and the snorkelling was FAB! The organized trips we went on were professional and we were happy with them. Our son is 15 and our daughter 11. We didn't see either of them for most of the week, shows how much fun they had! Unfortunately it was not US school holidays so there weren't many kids on board. We enjoyed all the food and all the restaurants. You could have as much or as little as you wanted 24 hours a day. Unfortunately we were too late to get a booking in the Crown Grill. One complaint was the poor English of some staff in 'passenger services' when you rang them. I had several frustrating calls with them. "How do I remove the plug in the sink in the bathroom" was one question I never got an answer to! Sabatini's for breakfast was a suite perk. It was wonderful and well staffed by some Romanian ladies. The Sanctuary!!!! Fantastic. You get to book a sun bed which has a really thick mattress and you get pampered with staff bringing towels, cold flannels and drinks. Cost was 10 dollars per chair for an AM or PM session. The only drawback is you may feel you are in a TB hospital - try and think pas this! You need to book in person and there are no KIDS. As I said earlier we had some REALLY rough weather, the pools were emptied as they were slopping everywhere and creating brilliant 'in pool waves'. I did feel a bit rough but it never stopped us eating! My husband enjoyed Bobby Collins the comedian, one show was a bit uncoordinated and the other was excellent. Won't spoil it for you. Megan Evans sang beautifully. We had some superb photos taken, far less expensive than a professional sitting and lovely to have the whole family dressed up. We enjoyed the formal nights and got dressed up as did the majority of people. Free Champagne flowed for an hour or so after the Champagne fountain was started, lots of pomp and it was great fun. Do dress up on formal nights if you can and have your photo taken! We had a few perks with the suite, corsages on the first formal night were a nice touch. The free laundry was helpful. We did not get the invites for drinks and freebies that our suite info said we would get but we survived. In all we had a wonderful relaxing 5 star time, we were so relaxed and kept falling asleep. Will definitely cruise with Princess again and we are now cruise addicts! Read Less
Sail Date: February 2010
Returned form a fantastic cruise, once again with princess. I have read various reviews on cc stating that the food was bad, service was poor. Let me tell you this was not the case with my experience. I have been on around 16 cruises, ... Read More
Returned form a fantastic cruise, once again with princess. I have read various reviews on cc stating that the food was bad, service was poor. Let me tell you this was not the case with my experience. I have been on around 16 cruises, sailing with Princess, Royal Caribbean, P & O and Celebrity. Out of these Princess and Celebrity definitely top the charts. Lets get started. Embarkation was a breeze, arrived at pier and was on ship within 15 mins (just some advice, log on to princess.com and fill out all your immigration in advance, makes everything so much easier when you arrive, even allows you to reserve your shore excursions in advance), which has always been the case. Ship stunning and looked like new - we could see it was being constantly maintained. My girl friend and I were shown to our cabin on caribe deck ten, it was a great size with more than enough storage space. Once we dropped our luggage off we decided to explore the ship. I had recently sailed on caribbean princess and sapphire princess, however I loved the new ideas on Ruby. The international cafe is a great idea especially for breakfast and lunch. Also thought the idea of moving sabatine's to the back of the ship on the sun deck was great, stunning views, great location, and rite next to a quiet cocktail bar. Due to trying anytime dining on previous cruises, we opted for traditional dining at 8.30 which worked out well for us. I believe that the service is far better when taking traditional dining as you get to know your waiters, and everything also seems to be more well organised. Went to crown grill, was good but Italian was far better. Horizon court was always busy, they need more seating there, but we did always manage to find a seat. Selection was good. Ports of call were great. St thomas remains my favourite island (fab beaches, great views and incredible snorkeling), followed by Domonica and Aruba. Make sure you book tours early, some people on our cruise hadn't and were complaining there wasn't any left (obviously meaning the ones they wanted to do). Overall all the cruise was excellent, great value for money and great food/service throughout. I don't think anyone can ever say that a cruise with Princess is not a great value for money... Read Less
Sail Date: December 2009
We flew out of Heathrow ,escaping the clutches of winter after an epic journey from the North of England which involved shovelling snow for two and a half hours, on AA , as usual AA failed to deliver a decent service ,but what the hell we ... Read More
We flew out of Heathrow ,escaping the clutches of winter after an epic journey from the North of England which involved shovelling snow for two and a half hours, on AA , as usual AA failed to deliver a decent service ,but what the hell we made it to Miami. Overnight at the Intercontinental , nice hotel , scales in the bathroom ,made us chuckle . Transfer to ship was smooth and seemless . So to was the return ,which was a great improvement on previous experiences in Miami. First impressions of the Ship were good , clean and tidy , very smart and sleek . The room was small but very comfortable and had everything we needed . A bouquet I had ordered for my wife was waiting in the room on our arrival . It was the cheapest one for cost but was of top quality and compared to one at home was very good value.It lasted the entire cruise. We found the ship easy to navigate around , everything seemed logical to us . A big improvement was the number of lifts , still a small bottleneck but would have been much worse with less lifts . The Food was up to usual standards , Steaks were very good , the fish was always a little overcooked for me , puddings were better than normal . Souffle usually the most reliable was relegated to the shelf and not touched at all , which was a first for us . The service at table though was hit and miss on Anytime dining , it just depended which waiter/table you were put at . The activities were decent , usual mix of lectures , games and quizzes, the quizzes seemed to repeat the questions to much so if you played a few times it became more of a memory game than a quiz , we figured it was to give the Americans a chance to win some luggage tags (joking)! The entertainment was superb , from the bands , the comedians and the ensemble cast top drawer stuff . A not to be missed final show to . which involved state of the art computer graphics for the entire production . If you do nothing else watch this show. The wine at dinner had gone up in price and I thought it was a bit steep ,but the bucket of beer was good value and an odd cocktail or two went down well. Generally the staff seemed pleasant enough but there did seem to be something not quite right , we heard rumour that a huge number of people had cancelled or altered their gratuity payment.This could have been cause of the 'oddness'. Memo to Princess, pay your staff a proper wage , they deserve it . Your customers generally seem to think that they have already paid enough money for the cruise. One feature that was new to us was the meeting on the jetty for prepaid trips ,much better than gathering in the theatre as I have experienced on Princess before . That said we didnt always use Princess for the trips , choosing to sort our own out half the time . The pools were great , Sometimes it was hard to find a place to sit , but if you wanted a bit of peace and quiet , there were plenty of out of the way spots . The Movies under the stars good picture great sound , and very nice to be able to get away from it , seeing how they played far too much awful american football on it , very few yanks watched it , and its sooo boring .A non sport. A good reason to have two main pools . The ship itself looks majestic with superb lines , I really liked being able to walk around the front on the promenade deck . Great for photos. The teens club looked great but our teen wouldnt go , perhaps the ages were a problem 13 is a very long way from 18 , certainly for a British child , and is quite intimidating .So the honeymoon experience took a severe blow with club non attendance . Captains circle event was the usual non event . but we managed to cram some down . They seemed to become stronger as the hour went along .Or was that me . The cabin was ideally placed , close to things but far enough away as to be very quiet . It was easy to walk up to go out on deck too , which meant much less waiting for the lift . We had one bad thing happen on board , my wife banged her head on the third bunk (lowered from the ceiling ) it required a doctor and some jointing strips. The doctor was very surly and wanted to stitch ,which would have cost more and left a scar . Luckily my wife is a nurse and insisted on not stitching , they still charged us though , despite the cabin upper bunk being of poor design with sharp square bits sticking out when they should be against the wall . watch out people ...it hurts. That aside we enjoyed our on ship experience and would happily sail on her again . Read Less
Ruby Princess Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 4.0 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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