3 Miami to Caribbean - Eastern Royal Caribbean Radiance of the Seas Cruise Reviews

Radiance of The Seas: Less than Expected!! For this special anniversary trip we decided to start our trip early in Miami with a one night pre-cruise stay in a big Miami Beach hotel. We were assigned the Fountainbleau- sounded great on ... Read More
Radiance of The Seas: Less than Expected!! For this special anniversary trip we decided to start our trip early in Miami with a one night pre-cruise stay in a big Miami Beach hotel. We were assigned the Fountainbleau- sounded great on the internet. Turned out our room was in the soon to be rehabbed old wing. There were broken mirrors and pictures were ripped off the walls-- for $400 a night it looked like a tenement ! Our room over looked a garbage strewn roof. We complained to the management-who said "Those are RCCL's pre-cruise rooms !" They did agree to move us to another room which was more satisfactory- with a small balcony overlooking the waterway. We never did overlook the ocean ! The transfer to the ship was the next day- he didn't announce he was there and we almost missed our ride to the Radiance of the Seas. This truly beautiful ship was such a joy to see from the dock.. unfortunately we boarded it !!! To a beautiful cabin on deck 9.. with a balcony. Thus this should have been the start of a "fairy-tale" cruise experience. ... Unfortunately as experienced and long time cruisers we were really disappointed with RAS and RCCL. As we arrived our travel agent had sent us a bottle of wine to celebrate our 25th Anniversary- this was never delivered nor arrived during the cruise. We were to get an invitation to some sort of Anniversary Party- which never arrived. As it turned out we called Guest Relations -who know nothing of our anniversary- it HAD been on the booking slip as I did see a copy of this ! - and told us- "Hey- there is a Honeymoon and Anniversary party tonight at the Starquest= come if you want to!" We did- with only about 20 other people- food and arrangements were set for at least 40-50 people-- later we met 2 other anniversary couples on a day tour who said they hadn't heard a thing either and were never invited either. Needless to say- so went the way of our Anniversary Cake and we eventually got a price of Key Lime pie and our waiters sang to us-- not the special made chef cake or anything like that !!!!Really when you have a celebration it IS important and RAS should treat customers a lot better! The other guests we met were ok generally. Nice people. There were two couples at our table who had eating "orgies" every night. They ordered 3 and 4 entrees- and acted like stuffing animals-gluttonizing grossly every dinner. Some nights we left the table early- we just couldn't stand watching another gross display . The ship was crowded and there was no place for the head waiter to move us or we would have moved. Then in the midst of things - I got sick- with a bronchial type infection. The ship has a real ER. no kidding. There was a real doctor- unfortunately they do NOT take real medical insurance. So one of my souvenirs of the cruise was a nearly $500.00 medical bill- for 2 visits to the ship's medical facility. I have to pay this out of pocket and wait until my insurance company will send me a check for some of it. The ports of call were Coco Cay- really a big waste of time. A sandbar in the ocean near the Bahamas where RCCL owns the island and you sit on the hot sands and drink more expensive drinks supplied by the ship. Then there was St. Thomas- which is a wonderful place for beaches- we went to Magen's Bay- great. and Fantastic shopping !!! I highly recomment St. Thomas USVI. On an earlier trip we went to St. John's- great too. The last port on the list was St. Maarten where the beaches are great. We went to Divi Beach/ Little Bay- and loved it- also heard from others EVERY beach is good on St. Maarten. The shopping was terrible- despite what the cruise shopping "expert" said- it was mostly jewelry stores little else. Spend your money in St. Thomas or Miami! At the end of the cruise, we had purchased several bottles of liquor which were confiscated when we returned to the ship from St. Maarten and which we never saw again.- Something which has NEVER happened to us on any other cruise line. (Exactly like our "gift" bottle which never also appeared in our cabin on day 1 and which our travel agent paid for and can't get the money back for! ) We were given SOME other liquor as a replacement- for the "lost bottles" which were "checked" but we had purchased gourmet liquor which the ship's bar didn't have- so we were out on this. The service on RCCL 's RAS was outstanding but the food generally was mediocre. The ports ok. The guests-some were nice -some were gross. The medical facility good- but expensive. The shows ok. The bands ok. The photographers were all short guys- so all photos were taken "looking up" - and for tall people it makes you look "fat" so they weren't selling a lot of photos- unless of other shorter people. The coupe de grace of all of this was a we left- we noticed our steward had just made the bed and changed the pillow cases- he did not appear to strip the bed after we were checking out. So only my bronchial infected pillowcases were removed from the room. What lucky passengers got the room next- with my germs all over the place???There was also no major washing down or disinfecting going on of the room or the ship either as we left. No wonder there is a lot of sickness on some of these RCCL ships. I think the health services should be doing greater "spot checking" of these cabins and this line. Previous years we have taken cruises on CARNIVAL and CELEBRITY and had somewhat better experiences on these lines. We anticipate cruising again but really aren't sure we will ever do RCCL again. Read Less
Sail Date March 2006
I have read some of the reviews and I wonder if I was on the same ship. I sailed on 12/05/05 and the cabin that I had size was was the same that I had on it's sister ship Brilliance. I cruise all the time as I and on many different ... Read More
I have read some of the reviews and I wonder if I was on the same ship. I sailed on 12/05/05 and the cabin that I had size was was the same that I had on it's sister ship Brilliance. I cruise all the time as I and on many different lines. This cruise was a cruise from hell. My cabin had a sewage problem. Water was backing up on the floor for the first 3 days. The smell in the bathroom was disgusting. They had to put an ionizer in there just to mask the odor. I had people in and out of my room the whole trip, changing pipes, etc. and the odor was coming not only from the toilet but from the sink as well. I know that my room was not the only one, because the maintenance men were working non-stop outside a lot of cabins just on my floor alone. The bathroom areas by the pool, both men and women were dirty and overflowing. and broken. I really do not go on a cruise for the food, so I won't comment there. My cabin steward stayed far away to distant himself from all this. Now the good part. Customer Service could not have been nicer. They only could offer me another room that was an inside cabin, and I refuse (the odor was only in the bathroom, so I could deal with it), and my waiter was the greatest. I thought the entertainment was just fine for a cruise ship. The shops were terrible. I wish that I could be a buyer for one of these ships. You have a command audience, so why not sell nice stuff. The ship is going into dry dock in March. Hope it comes out better. Read Less
Sail Date December 2005
A beautiful ship indeed! I was very surprised about the service, which can be awesome - like our stateroom attendant, Pat. She did everything she could to make us happy and got to know us really well. She was very prompt and kind. My ... Read More
A beautiful ship indeed! I was very surprised about the service, which can be awesome - like our stateroom attendant, Pat. She did everything she could to make us happy and got to know us really well. She was very prompt and kind. My husband and I loved her the minute we've met her!! On other parts of the ship the service could be downright rude. For example, we were asking, "where is the midnight buffet, located?" to one of the casino workers, and he brushed us off with a really gruff "I don't know!!," and walked by very quickly, as if we had some type of disease on us. I was left standing there stunned by his actions. As I have travelled to many different resorts around the world, most of the time, the different "departments" know where and what is happening elsewhere or if they didn't know something, they will personally take you to the right department! We were not impressed for what we have paid for! The food was good, then everything started to taste the same after 3 days. Some was too salty and some was divine - like the desserts. I've tried every single one of them, and the desserts were truly amazing! Not too sweet and not too heavy! MMMMMmmmmm! Dining room -- they should've done more of a compatible personality match, our table of 6 was downright boring. Some nights people showed up and some not. We dreaded it so much that we decided to head off to other restaurants to eat! The Port of Calls were Amazing!!! We loved, Puerto Rico, St. Thomas and St. Maarten! The tours are pretty good, and in the end you can do your own shopping, touring around, hiking, etc... It was fantastic! You end up learning about the islands and people! Try not to go during Holiday season, the ship was packed and so were the pools and decks - you will be lined up like sardines! We were fortunate enough to have our own private balcony! And children were everywhere - not exactly relaxing when they fill up the pools and hot tubs! Overall, we did enjoy ourselves, but we will choose to go at a different time and take a trip with more ports of call! Read Less
Sail Date December 2004
Radiance of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 3.5 3.8
Enrichment 2.0 3.5
Service 4.5 4.4
Value For Money 4.5 3.8
Rates N/A 4.3

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