5 Miami to Caribbean - Western Royal Caribbean Oasis of the Seas Cruise Reviews

Underwhelming! It has cured me from wanting to go on RCI again This is a really big ship yet I must say it is not as crowded as you might fear. Most all times it seemed no more congested than a smaller ship. This is a short review ... Read More
Underwhelming! It has cured me from wanting to go on RCI again This is a really big ship yet I must say it is not as crowded as you might fear. Most all times it seemed no more congested than a smaller ship. This is a short review from 4 "mature" Adults, so use that in your evaluation. The last 6 cruises we have taken Have been on RCI. In terms of service personnel and food they have steadily gone downhill. This ship is a "destination" with a carousel, Rock climbing wall, mini zip line, etc. This is fine as there are only so many ports in the Caribbean, and it could become boring were there not alternate things to do.. Ship is neat, clean and in good repair. Their cabins were likewise, yet their design is poor in terms of closet layout. Typical to RCI's deterioration is their "nickel and dime-ing", such as the removal of pen and paper from the staterooms. Not a big deal until you have a problem and need to write down the information being conveyed over the phone. possibly the smallest TV I have ever seen on a ship. .Staff: Reservations desk were excellent. Getting on and off was fine, Overall someone has waived their magic wand over the crew and removed every last vestige of enthusiasm and natural friendliness On a 1 to 10 scale, our 4 person rating ( about 50 cruises to our experience) yields between a 3.5 and a 4. Not a very good rating. It bordered on annoying. Possibly we could count 4 or 5 of the staff that exhibited any form of friendliness or desire to be performance oriented. They just do not know how to deal in a service capacity. Maybe RCI has switched to a hiring policy that does not include finding friendly or service oriented people. Who knows.. Whatever the case It is markedly not for the better. Frankly the guys slicing bologna at the local market here are friendlier and show more enthusiasm. Four weeks after this sailing we did an MSC out of Miami and it was back to the old style of treatment. Food: Ahhhh more nickel and dime-ing. Overall food quality has deteriorated. Skipping to the bottom line here.... a 3.5 out of 10 would be generous. It seems they are pushing you to their specialty restaurants...pushing heavily. I believe (at least on our cruise) they have resorted to using powdered eggs for their breakfast scrambled eggs. and... they have eliminate the egg cooking station, so i wonder how many portions of eggs go into the garbage barely eaten. Really Chef ?.. Powdered eggs,,, yech!!!!! (Oh, and they were the worst powdered eggs I have ever had) Lots of Pasta was available..... frequently semi cooked. we are not talking al dente here.... we are talking crunchy. More than one station, more than one day. Staff indifferent.... I also think they believe they have mastered a way to make reconstituted chicken. Anyway... that is what it looked, felt and tasted like. Note to chef.... you have not mastered it. BUT you have mastered the excessive use of salt. ) wow... I'm thankful the water was not another one of the pay extra options). A few more: Central Park is great!!! Beautiful!!!! Took a tour of it. Narrator mumbled, talked low and away from the group... so we left... BUT they did at least offer a tour. The place for sandwiches there is GREAT!! and Giovanni's Service, personnel and food was terrific!!!! Great great fillet... these two have the highest recommendations of anything on the ship They don't have: stargazing, enrichment programs, information as to where we were, what we were passing, etc. Part of their service isolation experience I suppose. Entertainment was decent to good. They did "Cats" ( the musical, not the food), and it was very good, as was their water show. Yes there were bright spots. So....overall it was not a "bad" experience. It just was not good. it was as best mediocre. what you might settle for as a cut rate sailing. For a first timer...you might be impressed.... but if you have sailed RCI in the past, perhaps 3 or 4 years ago...or have sailed a number of other lines , you will definitely notice their deterioration in service, attitude and food. There is a lot of competition in the Miami Ft Lauderdale cruise business. MCI has already surpassed RCI, and others will also....unless RCI gets it together. Read Less
Sail Date April 2016
I read previous reviews about the Ocean of the Seas ship but because my family and friends were eager to give it a try I'm now glad I don't ever have to wonder what I've been missing. I should have listened to those ... Read More
I read previous reviews about the Ocean of the Seas ship but because my family and friends were eager to give it a try I'm now glad I don't ever have to wonder what I've been missing. I should have listened to those reviews. It's true to say that Windjammer Marketplace is most certainly a 'market' of crowded people, dirty tables and cutlery, and the hygiene standards around the ship is not good. It confirmed it all when learning that a high selection of people get to spend a Saturday on the ship whilst moored and they get to use all the facilities and then disembark when us high paying guests have boarded the ship by the afternoon before it leaves for the cruise - shocking. I don't want to talk about the other islands only Haiti being quite good. The swimming pools are far too small to accommodate enough people to know they've had a good swim. They're so crowded that they are not swimming but standing and chatting, and some children get upset because there's no room to move. It's too crowded everywhere. FYI, there's no iron/board in your room. Wearing a tuxedo and cocktail dress on that special evening dining, doesn't justify the standards you actually get out from the cruise because you just can't be bothered. We did visit the shows every evening and they were good, BUT that's only 2 hours out of each day. Royal Caribbean should rethink about accommodating everyone leisurely on a ship of that size. For those of us who travel from Europe who pay extreme amounts of money to experience this kind of holiday, you need another one to recover from it, or either that you shut mentally off which is difficult. Read Less
Sail Date August 2015
Just got off the ship this morning and just had to put in my 2 cents because I do not understand all the negative reviews! From the time we boarded to disembarkation everything went smooth! Outstanding food in the MDR. Delicious!! Service ... Read More
Just got off the ship this morning and just had to put in my 2 cents because I do not understand all the negative reviews! From the time we boarded to disembarkation everything went smooth! Outstanding food in the MDR. Delicious!! Service was impeccable and you would never know you were onboard with 5 thousand other passengers. Very little waiting in line anywhere! Only negative I can offer is that we didnt like the production of Cats. Hope they change that soon! Read Less
Sail Date December 2014
We are a family of 3 and this was a our second cruise ever so we only have one other cruise to compare to. The Oasis of the Sea was great in terms of size cleanliness and entertainment options. However, the things that stood out for ... Read More
We are a family of 3 and this was a our second cruise ever so we only have one other cruise to compare to. The Oasis of the Sea was great in terms of size cleanliness and entertainment options. However, the things that stood out for us (in a negative way) was the service and food. Service - The crew members that we came across seemed like they were in "drone mode". Once you engage them in a conversation they would smile but once the conversation was over it seemed like they defaulted back to a straight face. This goes from our room attendant to the waiters and waitresses. The only exceptions were the crew at the Customer Service desk or stores. (This is in comparison to the crew on the Norwegian Epic we took 2 years back. Where everyone seemed to be on a good day. Norwegian's crew was friendly, engaging, interested, and part time comedian for the most part). Some examples of RCL crew... ex/ We asked for extra shampoo as my wife and daughter both have long hair needed more but the room attendant never did give us extra. There were some days where he even forgot to refill. ex/ Our waiter in the main dining room was always pushing us for a better review of him at the end of our trip. This was off putting as every dinner he would say "...remember 10 as anything but 10 even 9 does nothing." I understand that there may be bonuses that are based on their reviews by customer but if they actually put the same effort into the service we would naturally give him a 10. Food - The best food was in the main dining room. Great variety through out the trip. Also the Park Café had great choice for healthier food like sandwiches, salads and fruit cups. We didn't go to any of the specialty dining as we thought the quality of the main dining room was good enough for us. However, apart from the 2 mentioned above and specialty restaurants, the rest of the restaurants weren't that good. Ex/ The buffet area lacked food choices, in comparison to the Epic. From the Epic they would show case a different culture's food each night and have a few dishes of that type of food. Where as the Oasis had mostly the same food in the buffet area all the time. Also if you have little ones be prepared to spend a few extra bucks on snacks of well placed/decorated store. Such as the ice cream store next to the carousel. Surprisingly there wasn't much effort or emphasis on using hand sanitizer. You would see public areas being cleaned often but it will only stay clean until the next person touches the surface . One thing you do want to do is plan ahead of time such as review the schedule of the skating rinks, carousel, and other events as some activity share the same stage space and are open on specific time slots. However, overall quality of the shows and entertainment were great. Read Less
Sail Date May 2014
I love this ship and after taking a cruise with my husband in January 2010, I knew I wanted to take my daughter and two grandchildren. I have taken them, now, on 10 cruises. The first nine were all on Carnival, mainly because of the ... Read More
I love this ship and after taking a cruise with my husband in January 2010, I knew I wanted to take my daughter and two grandchildren. I have taken them, now, on 10 cruises. The first nine were all on Carnival, mainly because of the price and Kids always love Carnival. We left from Miami on September 29, and returned on October 6. We had great weather, only a little rain on the 6th day in Cozumel (what is new, it always rains when I go there) This was my 28th cruise in 12 years. I usually stay in the inside cabins because I do not spend much time in the room other than to bathe and sleep. We stayed in 7456, a large inside. It was smaller than Carnival and it showed. We had two beds and a queen sleeper sofa. I thought that would be better than having those bunks hanging off the walls. Not so. It gave about 6 inches between the vanity and bed to walk around to get to the twin beds (which make into a king if you travel with a mate). The bath was nice with the glass door rather than the shower curtain. It was small but efficient. We departed on Saturday and had a sea day on Sunday, arriving in Haiti on Monday. Labadee is a nice island offering many things to do, but the zip line and coaster both had long lines and were a bit pricey. We chose a free beach. THe train takes you all around but you still have a good walk to each site. The crafts were good and the prices were fine, but this is a very poor area and you listened to a lot of begging and it was hard to pass them by. I bought more than usual because they needed the money and I have places to put the arts and crafts. We then went to Falmouth, Jamica, and I was pleased with this port. I do not like Ochos Rios and have not gone there for several years because I always feel unsafe. Falmouth was much nicer, the people more friendly and not pushy. We took a bus tour which was very educational and intersting. It went to many beautiful places and my grandchildren, granddaughter 14 1/2 and grandson who turned 13 aboard ship, loved it. I have always taken them on the Eastern cruises or to Mexico. So, they had two new ports, Haiti and Falmouth. My daughter also enjoyed this port and questioned why I had dogged Jamica all these years. We had a sea day on Wednesday, which was my 67th birthday. Our waiters were both excellent and also, the headwaiter, Jai, was also very attentive and they all sang to me. I think this was my best group of waiters in all the 28 cruises I have taken. The food is not as good as it has been. All the lines are cutting back. It was decent and we did enjoy the appetizers more than the dinners. We usually got 2 or 3 appetizers and either skipped the dinner or only ate part. I hated wasting it but it was more like a Carnival dinner. We ate in the dining room for breakfast a couple times but it was not as good as Carnival or Princess. Took a long time to be served. We enjoyed the Windjammer a bit, but we are really not into a lot of buffet meals. We ate at Johnny Rockets and ate a lot of ice cream at the store. We also cut back in expenses so didn't use the dining rooms for charge. I always go to those with my husband but when we went two years ago, the food was so good in the dining room, we didn't really need those. All in all, it was a great trip. I do have to say that for us older folks, this is NOT the best choice of ships. I just wanted the kids to experience the largest ship in the world. I recommend the Freedom of the Seas which has most everything this does except for the zip line and the Boardwalk. By the way, the entertainment on this ship far exceeds that of all ships I have cruised. Hairspray was wonderful. The diving show was tremendous. The skating show was great and my kids go to be a part of it. The ariel act was amazing and the kids just loved it all. They did miss the clangy loud party atmosphere of Carnival and didn't really care for the characters and parade on this ship, but they are too old to be kids and too young to be adults so I understood that. I don't think the teen club is as good as Carnival. Again, it is really a must to experience this ship if you cruise a lot, or even if you don't. But, if you hate walking a lot to get anywhere, skip this and take the Freedom. I clocked my days and we did about 10 miles per day. True, I need the excerise and none of us gained any weight. But, yesterday, I had foot surger (had it planned for a couple months) and I don't think the walking helped last week. I love Royal Caribbean. I guess I am just too old for this ship. All said, it was a wonderful 67th birthday!!! Oh, and I had the very best massage ever! The hot stones, and I always get at least on on each cruise! Read Less
Sail Date September 2012
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

Find an Oasis of the Seas Cruise

Easily compare prices from multiple sites with one click