2 Miami Royal Caribbean Oasis of the Seas Cruise Reviews

Underwhelming! It has cured me from wanting to go on RCI again This is a really big ship yet I must say it is not as crowded as you might fear. Most all times it seemed no more congested than a smaller ship. This is a short review ... Read More
Underwhelming! It has cured me from wanting to go on RCI again This is a really big ship yet I must say it is not as crowded as you might fear. Most all times it seemed no more congested than a smaller ship. This is a short review from 4 "mature" Adults, so use that in your evaluation. The last 6 cruises we have taken Have been on RCI. In terms of service personnel and food they have steadily gone downhill. This ship is a "destination" with a carousel, Rock climbing wall, mini zip line, etc. This is fine as there are only so many ports in the Caribbean, and it could become boring were there not alternate things to do.. Ship is neat, clean and in good repair. Their cabins were likewise, yet their design is poor in terms of closet layout. Typical to RCI's deterioration is their "nickel and dime-ing", such as the removal of pen and paper from the staterooms. Not a big deal until you have a problem and need to write down the information being conveyed over the phone. possibly the smallest TV I have ever seen on a ship. .Staff: Reservations desk were excellent. Getting on and off was fine, Overall someone has waived their magic wand over the crew and removed every last vestige of enthusiasm and natural friendliness On a 1 to 10 scale, our 4 person rating ( about 50 cruises to our experience) yields between a 3.5 and a 4. Not a very good rating. It bordered on annoying. Possibly we could count 4 or 5 of the staff that exhibited any form of friendliness or desire to be performance oriented. They just do not know how to deal in a service capacity. Maybe RCI has switched to a hiring policy that does not include finding friendly or service oriented people. Who knows.. Whatever the case It is markedly not for the better. Frankly the guys slicing bologna at the local market here are friendlier and show more enthusiasm. Four weeks after this sailing we did an MSC out of Miami and it was back to the old style of treatment. Food: Ahhhh more nickel and dime-ing. Overall food quality has deteriorated. Skipping to the bottom line here.... a 3.5 out of 10 would be generous. It seems they are pushing you to their specialty restaurants...pushing heavily. I believe (at least on our cruise) they have resorted to using powdered eggs for their breakfast scrambled eggs. and... they have eliminate the egg cooking station, so i wonder how many portions of eggs go into the garbage barely eaten. Really Chef ?.. Powdered eggs,,, yech!!!!! (Oh, and they were the worst powdered eggs I have ever had) Lots of Pasta was available..... frequently semi cooked. we are not talking al dente here.... we are talking crunchy. More than one station, more than one day. Staff indifferent.... I also think they believe they have mastered a way to make reconstituted chicken. Anyway... that is what it looked, felt and tasted like. Note to chef.... you have not mastered it. BUT you have mastered the excessive use of salt. ) wow... I'm thankful the water was not another one of the pay extra options). A few more: Central Park is great!!! Beautiful!!!! Took a tour of it. Narrator mumbled, talked low and away from the group... so we left... BUT they did at least offer a tour. The place for sandwiches there is GREAT!! and Giovanni's Service, personnel and food was terrific!!!! Great great fillet... these two have the highest recommendations of anything on the ship They don't have: stargazing, enrichment programs, information as to where we were, what we were passing, etc. Part of their service isolation experience I suppose. Entertainment was decent to good. They did "Cats" ( the musical, not the food), and it was very good, as was their water show. Yes there were bright spots. So....overall it was not a "bad" experience. It just was not good. it was as best mediocre. what you might settle for as a cut rate sailing. For a first timer...you might be impressed.... but if you have sailed RCI in the past, perhaps 3 or 4 years ago...or have sailed a number of other lines , you will definitely notice their deterioration in service, attitude and food. There is a lot of competition in the Miami Ft Lauderdale cruise business. MCI has already surpassed RCI, and others will also....unless RCI gets it together. Read Less
Sail Date April 2016
We are a family of 3 and this was a our second cruise ever so we only have one other cruise to compare to. The Oasis of the Sea was great in terms of size cleanliness and entertainment options. However, the things that stood out for ... Read More
We are a family of 3 and this was a our second cruise ever so we only have one other cruise to compare to. The Oasis of the Sea was great in terms of size cleanliness and entertainment options. However, the things that stood out for us (in a negative way) was the service and food. Service - The crew members that we came across seemed like they were in "drone mode". Once you engage them in a conversation they would smile but once the conversation was over it seemed like they defaulted back to a straight face. This goes from our room attendant to the waiters and waitresses. The only exceptions were the crew at the Customer Service desk or stores. (This is in comparison to the crew on the Norwegian Epic we took 2 years back. Where everyone seemed to be on a good day. Norwegian's crew was friendly, engaging, interested, and part time comedian for the most part). Some examples of RCL crew... ex/ We asked for extra shampoo as my wife and daughter both have long hair needed more but the room attendant never did give us extra. There were some days where he even forgot to refill. ex/ Our waiter in the main dining room was always pushing us for a better review of him at the end of our trip. This was off putting as every dinner he would say "...remember 10 as anything but 10 even 9 does nothing." I understand that there may be bonuses that are based on their reviews by customer but if they actually put the same effort into the service we would naturally give him a 10. Food - The best food was in the main dining room. Great variety through out the trip. Also the Park Café had great choice for healthier food like sandwiches, salads and fruit cups. We didn't go to any of the specialty dining as we thought the quality of the main dining room was good enough for us. However, apart from the 2 mentioned above and specialty restaurants, the rest of the restaurants weren't that good. Ex/ The buffet area lacked food choices, in comparison to the Epic. From the Epic they would show case a different culture's food each night and have a few dishes of that type of food. Where as the Oasis had mostly the same food in the buffet area all the time. Also if you have little ones be prepared to spend a few extra bucks on snacks of well placed/decorated store. Such as the ice cream store next to the carousel. Surprisingly there wasn't much effort or emphasis on using hand sanitizer. You would see public areas being cleaned often but it will only stay clean until the next person touches the surface . One thing you do want to do is plan ahead of time such as review the schedule of the skating rinks, carousel, and other events as some activity share the same stage space and are open on specific time slots. However, overall quality of the shows and entertainment were great. Read Less
Sail Date May 2014
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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