4 Helpful Votes
Sail Date: April 2016
Underwhelming! It has cured me from wanting to go on RCI again This is a really big ship yet I must say it is not as crowded as you might fear. Most all times it seemed no more congested than a smaller ship. This is a short review ... Read More
Underwhelming! It has cured me from wanting to go on RCI again This is a really big ship yet I must say it is not as crowded as you might fear. Most all times it seemed no more congested than a smaller ship. This is a short review from 4 "mature" Adults, so use that in your evaluation. The last 6 cruises we have taken Have been on RCI. In terms of service personnel and food they have steadily gone downhill. This ship is a "destination" with a carousel, Rock climbing wall, mini zip line, etc. This is fine as there are only so many ports in the Caribbean, and it could become boring were there not alternate things to do.. Ship is neat, clean and in good repair. Their cabins were likewise, yet their design is poor in terms of closet layout. Typical to RCI's deterioration is their "nickel and dime-ing", such as the removal of pen and paper from the staterooms. Not a big deal until you have a problem and need to write down the information being conveyed over the phone. possibly the smallest TV I have ever seen on a ship. .Staff: Reservations desk were excellent. Getting on and off was fine, Overall someone has waived their magic wand over the crew and removed every last vestige of enthusiasm and natural friendliness On a 1 to 10 scale, our 4 person rating ( about 50 cruises to our experience) yields between a 3.5 and a 4. Not a very good rating. It bordered on annoying. Possibly we could count 4 or 5 of the staff that exhibited any form of friendliness or desire to be performance oriented. They just do not know how to deal in a service capacity. Maybe RCI has switched to a hiring policy that does not include finding friendly or service oriented people. Who knows.. Whatever the case It is markedly not for the better. Frankly the guys slicing bologna at the local market here are friendlier and show more enthusiasm. Four weeks after this sailing we did an MSC out of Miami and it was back to the old style of treatment. Food: Ahhhh more nickel and dime-ing. Overall food quality has deteriorated. Skipping to the bottom line here.... a 3.5 out of 10 would be generous. It seems they are pushing you to their specialty restaurants...pushing heavily. I believe (at least on our cruise) they have resorted to using powdered eggs for their breakfast scrambled eggs. and... they have eliminate the egg cooking station, so i wonder how many portions of eggs go into the garbage barely eaten. Really Chef ?.. Powdered eggs,,, yech!!!!! (Oh, and they were the worst powdered eggs I have ever had) Lots of Pasta was available..... frequently semi cooked. we are not talking al dente here.... we are talking crunchy. More than one station, more than one day. Staff indifferent.... I also think they believe they have mastered a way to make reconstituted chicken. Anyway... that is what it looked, felt and tasted like. Note to chef.... you have not mastered it. BUT you have mastered the excessive use of salt. ) wow... I'm thankful the water was not another one of the pay extra options). A few more: Central Park is great!!! Beautiful!!!! Took a tour of it. Narrator mumbled, talked low and away from the group... so we left... BUT they did at least offer a tour. The place for sandwiches there is GREAT!! and Giovanni's Service, personnel and food was terrific!!!! Great great fillet... these two have the highest recommendations of anything on the ship They don't have: stargazing, enrichment programs, information as to where we were, what we were passing, etc. Part of their service isolation experience I suppose. Entertainment was decent to good. They did "Cats" ( the musical, not the food), and it was very good, as was their water show. Yes there were bright spots. So....overall it was not a "bad" experience. It just was not good. it was as best mediocre. what you might settle for as a cut rate sailing. For a first timer...you might be impressed.... but if you have sailed RCI in the past, perhaps 3 or 4 years ago...or have sailed a number of other lines , you will definitely notice their deterioration in service, attitude and food. There is a lot of competition in the Miami Ft Lauderdale cruise business. MCI has already surpassed RCI, and others will also....unless RCI gets it together. Read Less
Sail Date: August 2015
I read previous reviews about the Ocean of the Seas ship but because my family and friends were eager to give it a try I'm now glad I don't ever have to wonder what I've been missing. I should have listened to those reviews. It's true ... Read More
I read previous reviews about the Ocean of the Seas ship but because my family and friends were eager to give it a try I'm now glad I don't ever have to wonder what I've been missing. I should have listened to those reviews. It's true to say that Windjammer Marketplace is most certainly a 'market' of crowded people, dirty tables and cutlery, and the hygiene standards around the ship is not good. It confirmed it all when learning that a high selection of people get to spend a Saturday on the ship whilst moored and they get to use all the facilities and then disembark when us high paying guests have boarded the ship by the afternoon before it leaves for the cruise - shocking. I don't want to talk about the other islands only Haiti being quite good. The swimming pools are far too small to accommodate enough people to know they've had a good swim. They're so crowded that they are not swimming but standing and chatting, and some children get upset because there's no room to move. It's too crowded everywhere. FYI, there's no iron/board in your room. Wearing a tuxedo and cocktail dress on that special evening dining, doesn't justify the standards you actually get out from the cruise because you just can't be bothered. We did visit the shows every evening and they were good, BUT that's only 2 hours out of each day. Royal Caribbean should rethink about accommodating everyone leisurely on a ship of that size. For those of us who travel from Europe who pay extreme amounts of money to experience this kind of holiday, you need another one to recover from it, or either that you shut mentally off which is difficult. Read Less
Sail Date: December 2014

Just got off the ship this morning and just had to put in my 2 cents because I do not understand all the negative reviews! From the time we boarded to disembarkation everything went smooth! Outstanding food in the MDR. Delicious!! ... Read More

Just got off the ship this morning and just had to put in my 2 cents because I do not understand all the negative reviews! From the time we boarded to disembarkation everything went smooth! Outstanding food in the MDR. Delicious!! Service was impeccable and you would never know you were onboard with 5 thousand other passengers. Very little waiting in line anywhere! Only negative I can offer is that we didnt like the production of Cats. Hope they change that soon!

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1 Helpful Vote
Sail Date: November 2014
We decided we wanted to get on at the time the largest cruise ship and it did not disappoint. Never felt crowded, never was a dull moment on the ship. There was always plenty to do and plenty of places to eat. Make sure you make ... Read More
We decided we wanted to get on at the time the largest cruise ship and it did not disappoint. Never felt crowded, never was a dull moment on the ship. There was always plenty to do and plenty of places to eat. Make sure you make reservations for shows, because sometimes you can't just walk up and get in. The had a 70's parade show, which was a lot of fun and pull to participant. Central park area is so peaceful and relaxing. The hotdog stand and Johnny Rockets was one of my favorite spots to get food. We missed out on the aquatic show because we waited to see it on the last night and the weather wasn't the best, so they canceled the show. This was my 5th cruise (3rd with RCL) and by far my favorite cruise ship. Can't wait to go on the Harmony of the Seas! Read Less
Sail Date: September 2014

My husband booked this transatlantic cruise as a surprise from Fort Lauderdale to Barcelona.

One stop was Malaga and the leaving port wave off by locals was truly amazing thousands cheered and waved. 

This ship is ... Read More

My husband booked this transatlantic cruise as a surprise from Fort Lauderdale to Barcelona.

One stop was Malaga and the leaving port wave off by locals was truly amazing thousands cheered and waved. 

This ship is fantastic. 

Drew Devine Cruise Director and Michel Activities Manager are fantastic. 

Their TV morning show hilarious.

The Theatre shows were fantastic.

The best ever.

Our inside cabin was great, we prefer inside so we can sleep.

All the decks have picture themes so we never got lost.

Deck 5 turn right at hippo pic and left at Beatle in flower pic.

Food fabulous.

Bar staff excellent.

Casino huge.

Zip line staff excelellent

So much to do.

Could not fault Anything.

Excellently embarked and disembarked speedily and efficienty.

Loved being able to check Account on Cabin TV.

Sad to leave.

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2 Helpful Votes
Sail Date: May 2014
We are a family of 3 and this was a our second cruise ever so we only have one other cruise to compare to. The Oasis of the Sea was great in terms of size cleanliness and entertainment options. However, the things that stood out for ... Read More
We are a family of 3 and this was a our second cruise ever so we only have one other cruise to compare to. The Oasis of the Sea was great in terms of size cleanliness and entertainment options. However, the things that stood out for us (in a negative way) was the service and food. Service - The crew members that we came across seemed like they were in "drone mode". Once you engage them in a conversation they would smile but once the conversation was over it seemed like they defaulted back to a straight face. This goes from our room attendant to the waiters and waitresses. The only exceptions were the crew at the Customer Service desk or stores. (This is in comparison to the crew on the Norwegian Epic we took 2 years back. Where everyone seemed to be on a good day. Norwegian's crew was friendly, engaging, interested, and part time comedian for the most part). Some examples of RCL crew... ex/ We asked for extra shampoo as my wife and daughter both have long hair needed more but the room attendant never did give us extra. There were some days where he even forgot to refill. ex/ Our waiter in the main dining room was always pushing us for a better review of him at the end of our trip. This was off putting as every dinner he would say "...remember 10 as anything but 10 even 9 does nothing." I understand that there may be bonuses that are based on their reviews by customer but if they actually put the same effort into the service we would naturally give him a 10. Food - The best food was in the main dining room. Great variety through out the trip. Also the Park Café had great choice for healthier food like sandwiches, salads and fruit cups. We didn't go to any of the specialty dining as we thought the quality of the main dining room was good enough for us. However, apart from the 2 mentioned above and specialty restaurants, the rest of the restaurants weren't that good. Ex/ The buffet area lacked food choices, in comparison to the Epic. From the Epic they would show case a different culture's food each night and have a few dishes of that type of food. Where as the Oasis had mostly the same food in the buffet area all the time. Also if you have little ones be prepared to spend a few extra bucks on snacks of well placed/decorated store. Such as the ice cream store next to the carousel. Surprisingly there wasn't much effort or emphasis on using hand sanitizer. You would see public areas being cleaned often but it will only stay clean until the next person touches the surface . One thing you do want to do is plan ahead of time such as review the schedule of the skating rinks, carousel, and other events as some activity share the same stage space and are open on specific time slots. However, overall quality of the shows and entertainment were great. Read Less
Sail Date: September 2012
I love this ship and after taking a cruise with my husband in January 2010, I knew I wanted to take my daughter and two grandchildren. I have taken them, now, on 10 cruises. The first nine were all on Carnival, mainly because of the ... Read More
I love this ship and after taking a cruise with my husband in January 2010, I knew I wanted to take my daughter and two grandchildren. I have taken them, now, on 10 cruises. The first nine were all on Carnival, mainly because of the price and Kids always love Carnival. We left from Miami on September 29, and returned on October 6. We had great weather, only a little rain on the 6th day in Cozumel (what is new, it always rains when I go there) This was my 28th cruise in 12 years. I usually stay in the inside cabins because I do not spend much time in the room other than to bathe and sleep. We stayed in 7456, a large inside. It was smaller than Carnival and it showed. We had two beds and a queen sleeper sofa. I thought that would be better than having those bunks hanging off the walls. Not so. It gave about 6 inches between the vanity and bed to walk around to get to the twin beds (which make into a king if you travel with a mate). The bath was nice with the glass door rather than the shower curtain. It was small but efficient. We departed on Saturday and had a sea day on Sunday, arriving in Haiti on Monday. Labadee is a nice island offering many things to do, but the zip line and coaster both had long lines and were a bit pricey. We chose a free beach. THe train takes you all around but you still have a good walk to each site. The crafts were good and the prices were fine, but this is a very poor area and you listened to a lot of begging and it was hard to pass them by. I bought more than usual because they needed the money and I have places to put the arts and crafts. We then went to Falmouth, Jamica, and I was pleased with this port. I do not like Ochos Rios and have not gone there for several years because I always feel unsafe. Falmouth was much nicer, the people more friendly and not pushy. We took a bus tour which was very educational and intersting. It went to many beautiful places and my grandchildren, granddaughter 14 1/2 and grandson who turned 13 aboard ship, loved it. I have always taken them on the Eastern cruises or to Mexico. So, they had two new ports, Haiti and Falmouth. My daughter also enjoyed this port and questioned why I had dogged Jamica all these years. We had a sea day on Wednesday, which was my 67th birthday. Our waiters were both excellent and also, the headwaiter, Jai, was also very attentive and they all sang to me. I think this was my best group of waiters in all the 28 cruises I have taken. The food is not as good as it has been. All the lines are cutting back. It was decent and we did enjoy the appetizers more than the dinners. We usually got 2 or 3 appetizers and either skipped the dinner or only ate part. I hated wasting it but it was more like a Carnival dinner. We ate in the dining room for breakfast a couple times but it was not as good as Carnival or Princess. Took a long time to be served. We enjoyed the Windjammer a bit, but we are really not into a lot of buffet meals. We ate at Johnny Rockets and ate a lot of ice cream at the store. We also cut back in expenses so didn't use the dining rooms for charge. I always go to those with my husband but when we went two years ago, the food was so good in the dining room, we didn't really need those. All in all, it was a great trip. I do have to say that for us older folks, this is NOT the best choice of ships. I just wanted the kids to experience the largest ship in the world. I recommend the Freedom of the Seas which has most everything this does except for the zip line and the Boardwalk. By the way, the entertainment on this ship far exceeds that of all ships I have cruised. Hairspray was wonderful. The diving show was tremendous. The skating show was great and my kids go to be a part of it. The ariel act was amazing and the kids just loved it all. They did miss the clangy loud party atmosphere of Carnival and didn't really care for the characters and parade on this ship, but they are too old to be kids and too young to be adults so I understood that. I don't think the teen club is as good as Carnival. Again, it is really a must to experience this ship if you cruise a lot, or even if you don't. But, if you hate walking a lot to get anywhere, skip this and take the Freedom. I clocked my days and we did about 10 miles per day. True, I need the excerise and none of us gained any weight. But, yesterday, I had foot surger (had it planned for a couple months) and I don't think the walking helped last week. I love Royal Caribbean. I guess I am just too old for this ship. All said, it was a wonderful 67th birthday!!! Oh, and I had the very best massage ever! The hot stones, and I always get at least on on each cruise! Read Less
Sail Date: August 2012
Myself and husband both aged early 30s spent two week's on Oasis of the Seas in August 2012 and did a back to back cruise to the East and West Caribbean. We flew B.A. to Miami the day before and stayed in the Crowne Plaza overnight. Our ... Read More
Myself and husband both aged early 30s spent two week's on Oasis of the Seas in August 2012 and did a back to back cruise to the East and West Caribbean. We flew B.A. to Miami the day before and stayed in the Crowne Plaza overnight. Our transfer had us at the sea port quite swiftly, and from the moment I stepped off the bus to actually stepping onto the ship, it must have only taken 15 minutes! I have to say, absolutely fantastic. I can't praise the staff at Royal Caribbean enough, customer service brilliant. Once on board, we entered opposite Guest Services and we were totally gob-smacked. ... How can this float? It's absolutely huge, but so much fun, and so much to see and do. Our drill was very well organised, our muster station was in Studio B, and a safety video was played. No need to try on the life jackets, but they were on view in each muster station. The down to earth Captain gave a talk over the speaker system and after that it was up to our rooms to unpack! Our cabin was an ocean view, large balcony on deck 14. Now, I must say this folks, I did find the large balcony a total waste of money. You get the same table and two chair's everyone else get's plus on the 14 deck there is an over hang from above so less sun hits the balcony. We did however find our cabin very nice, plenty of storage, bearing in mind we had three suite cases and I managed to find a home for everything. Suite cases went under the bed, plenty of hangers in the wardrobe and draws for smalls. Bed very comfy, T.V. great and thought out the ship I found their use of I.T. was fantastic. Bathroom very modern, much more pleasing on the eye than other ships. You get a small bar of soap in the bathroom and shampoo in the shower. Formal night's I noticed that's when we got the towel animals, and chocolate on the pillows. All the room attendants on our floor were so friendly, and it was a please to talk to them as they work so hard, cleaning all rooms twice a day. We ate in Chops Grille, 150 Central Park, Giovannis, main dinging room, johnny Rockets, central park cafe and the windjammer... If you like Chops Grille book in advance if you want a certain time as it's very popular. I did give feed back to management, we went twice and the second time the service was not up to standard but purely because there were not enough staff on duty. Also, in 150 restaurant they do 'hard sell' which was very off putting. Giving us books to read, decanter to feel, trying to flog us an expensive drink - not for us, we just wanted to eat! There are plenty of options where to eat, drink, get snacks, and we loved the complimentary outlets - excellent touch. Drink prices I thought were very reasonable, in the UK hotel prices are much more. So it was happy days for us! All the shows were amazing, not the usual hotel/cruise standard... They do have the best crew on this ship folks, so talented. The divers were past Olympians and well worth seeing. I thought the comedy show's were a huge success, and make sure before you sail you go online and book yourself in as it's so much easier. Shopping on board was refreshing, affordable prices, and items that you actually would like to buy. The photo shop is so much fun, make sure you always have your photo taken by staff at every opportunity all over the ship - after all you don't have to buy them and you wont regret it on the last day. We bought the photo book, well we bough everything really... But I would recommend buying that as it's a more modern way of showing your lovely snaps! On the second to last day we noticed there was a library, quite good too. Dazzles night club was discovered on the second week, although there seemed to be a lot of private parties in there. Loved the games room... On the first day of sailing you get an hours free on certain games, think it was 6pm. Keep an eye out. My partner did the zip line - loved it, we enjoyed the mini-golf and the bingo was great - nearly won the big price but so did 10 others. There is a free cruise up for grabs weekly and the slot machines in the casino pay out well... As one guy won a large amount. Destinations: Haiti / Jamaica / Mexico / Bahamas / Charlotte Amalie / St.Marrten . We did our excursions through royal caribbean and most were just for a few hours. We did a speed boat in Haiti and loved every minute. Overall, staff were wonderful, guest services surprisingly very good, ships just amazing, furnishings still in good order, lots to do, parades are fabulous, it's a party ship, it's a family ship, open till late, girls get dressed up, lots to win, discounts for repeat royal caribbean customers... Never felt the ship move, There's lot's to eat and it's always hot hot hot. Go on ...... Book yourself a week. Read Less
Sail Date: April 2012
Before we went on this Cruise, we scoured the Web for different information sources for cruising... We were quite at sea and a little trepiditious....went on a number of travel blogs and travel sites, including this one. This review ... Read More
Before we went on this Cruise, we scoured the Web for different information sources for cruising... We were quite at sea and a little trepiditious....went on a number of travel blogs and travel sites, including this one. This review will focus on the overall cruise and ship itself. First off, the ship was awesome and an engineering marvel..With a capacity for 8000+ people, it is a small township on the waters. It boasts off umpteen dining room options, entertainment venues and kids zones...All of which you can review off the RCI website. We have some in our party that are motion sick so equipped with Quell and Sea Bands(amazon-very good), we hardly felt anything at all due to the scale and layout. What I want to share is the underlining aspects of Customer Service and Operations that went a very long way to make us feel comfortable and taken care. What amazed us the most was the Operations were smooth from the get go. Every personnel is extremely well trained, smiling and willing to help. 65 countries are represented in the staffing and the feeling of being part of a global whole is a palpable one all around. Of particular kudos is to the entire Food and Beverage team the ship over, from the Main Dining Room, to the Windsurfer to the smaller outlets all through the Ship....Excellent, excellent all the way. Food choices included lots of fresh fruits, salads, healthy choices all throughout....We are not the All You Can Eat folk, though and enjoyed the intelligent options laid out each time, every where. Central Park is for the more discriminating with a more upmarket feel, fresh air and plants all around as well as the Vintage Bar. Now there, we ran into some bad weather with the young hostess lady who did not pay enough attention to the proper and correct priority seating at a wine tasting that could have gotten ugly at the table due to her very poor Hostessing skills.....We simply chose to leave the place to avoid a scene. The Spa was also very well run but then here again, very low marks for them trying to upsell a treatment once you are in the massage room and then also, trying to sell you products which is in stark contrast to anything else on the ship and so, stands out very poorly. Room Service is an option always, polite, timely and courteous, though a bit hurried on the phone. However, they seem to be over generous with dishing out Milk, Condiments etc, almost all of which we experienced and saw wasted along the corridors in trays later. That can be mitigated by a review of your order each time you place one. Our teen and young kids were all over the place and enjoyed the amenities, the Teen Zone and the various options for them. We were a couple of families together and here, I want to say that More is Merrier especially for the Teens and Tweens where freedom reigns so bring as many in your family and friends group along for the ride. It will be more memorable for them then. My suggestions for next time: Do pack some munchie snacks that the family likes: Pita chips, Frito Lays, Gummie bears, granola bars etc.....Even with all the food choices on board, it is nice to have some in your back pak and in room. Bring Magazines and reading material....They have a wonderful library on board and I read two books but they have no light reading like magazines etc.. Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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