"Service fair, occasionally good (varied a lot) Food quality varied too but most meals were okay - not great!One morning in the Seven Seas the wait-staff brought us the wrong food a couple of times...."Read More
Steve551
10+ Cruises
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Age 70s
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1-10 of 104 Norwegian Sun Cruise Reviews for Romantic to the Panama Canal & Central America from Miami
We chose this trip because of the ship and the itinerary. We prefer the small ships because they have a more personal and intimate feel to them compared to the big ships like the Bliss, Epic, Encore etc.
The entire cruise experience was great. We had a balcony stateroom and it was very spacious and comfortable. Yes, the ship is older so the room does show some wear and tear but it was very ...
This was the second time we'd sailed on the Norwegian Sun but we enjoyed the first time more and noticed some subtle changes which had made the cruise more expensive. We like the ship because it is smaller with 2,000 guests. The State Rooms, the Dining, the Bars and the Entertainment were all excellent.
The Service in some departments however left plenty of room to improve particularly around ...
We chose this cruise because of the canal transit and the South American itinerary.
A week or so out there was a change to the itinerary, dropping the first stop in Colombia (Santa Marta), changing Panama City to Colón, and adding an extra day in Lima. I haven't seen an explanation for the change, and while the extra day in Lima instead of Santa Marta was a decent trade, Colón for Panama City ...
The crew were excellent. Most of the entertainment in the theatre were your dancers and singers Most cruise lines are reducing the levels of service and amenities provided. NCL has taken this to the extreme. There are no toiletries; no bath gowns; no chocolate on the pillow at turn-down. In fact they have no turn-down service at all. Dirty towels remain on the floor until the next day (often the ...
NCL 2 for 1 FLIGHTS:
They booked us from PHX-MIA on American Airlines, our go-to airline, where we received a "Complementary" upgrade to 1st Class. Our 2nd trip in a row to have that happen. We flew home on SouthWorst – all flights delayed, baggage arrived on 2 different flights.
NCL SHUTTLE FROM MIA-PORT:
Our flight arrived VERY early so we had time to eat breakfast before we caught the ...
Just to give this review some context, I was traveling solo, am 70 years old, and this was my second Norwegian cruise. I took this cruise primarily for three ports: Acajutla (El Salvador), Puerto Quetzal (Guatemala) and San Juan del Sur (Nicaragua). I'd already been through the Panama Canal, so that was of less interest to me.
First, there were things to like about this cruise.
The ship ...
Very disappointed with NCL on our latest cruise. The ship was dated, should have done our homework on this ship first, yes our fault but not only that the ship broke down in Colombia, no electric which meant no air con, extremely hot in Columbia! We had to stay in port overnight but 2 full days there! Was allowed off the Ship but nowhere to go, no shuttle buses were put on, Columbia a bit of a ...
To be clear, this was my first cruise, so I don't have anything to compare it to, or any sense of what is typical on a cruise ship. The Sun is an older ship and could really benefit from some updating and repairs. Many people that I spoke with had mechanical problems in their cabins, though most were promptly fixed by the crew. I had an issue with the thermostat in my cabin. It didn't work, so ...
We chose this cruise for the itinerary and the 3.7 reviews. Someone must have gotten paid to give them a decent rating. Perhaps the specialty dining would have been worth eating but we actually lost weight on a 20 day cruise because I refuse to pay extra for food that should be part of the cruise The tea was tea flavored beverage. The orange juice was Orange juice cocktail. Grilled fish....what ...
We chose this cruise because of its interesting itinerary of South America and the opportunity to go through the Panama Canal transit. From the smooth embarkment at Miami, to the culturally interesting ports of Columbia, Equador, Peru, and Chile, relaxing days at sea and finally our disembarkment at Santiago, Chile, we thoroughly enjoyed our voyage. The transit through the Panama Canal was one ...