I would like to tell you about mine and my wife's experience taking cruise on Norwegian Jewel January 9th January 18th, 2009 (Stateroom #9019, which we bought, but don't lived, and stateroom #5564 where we lived, but didn't buy).
Our troubles began when we arrived in Miami from Minneapolis, took transfer bus from airport to cruise terminal.
Terminal crew didn't allow us to go to the ship, ...
I had cruised with NCL 2 times prior , on the SEA out of Houston , fabulous experiences, great service, so when I referred my friend for his 40th birthday a cruise on the Jewel I knew it would be great... was I shocked and so disappointed.
To begin with, the birthday room package i had paid weeks for in advance never was up in the stateroom until I tracked down the steward and asked him to please ...